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User Commentary
The vendor has good communication and education. Optum does a good job with ongoing training, and...
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I would buy Optum's system again because it is really the only game in town, but I have huge issues...
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Optum could work on strengthening our partnership and helping us improve. They don't do a good job...
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The technology has not changed in the past decade; it is the same. Optum did change the edit types,...
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Optum's Claims Manager is a good product that we rely on every day. We scrub our charges before we...
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Most of the time, when we need support from Optum, it is for a clinical question. We have questions...
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Optum’s system is pretty stable. It is easy for the end user to use, and the internal support is...
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One thing I would tell other Optum clients is that they should utilize the resources that Optum...
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Claims Manager is a true claims scrubber on the professional side. It meets our needs. I haven't...
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In the space, we are on slightly outdated technology. We are using an old file format, but we are...
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Optum is highly engaged when I need them to be.
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