Optum Population Health Solutions
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Bradley Hunter
Research Director
KLAS Research Director - Bradley Hunter
 
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User Commentary

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Director

We use the product a lot for supplemental data feeds as well as for integrating claims and for...

May 2022
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Director

Optum Performance Analytics is great for insurance analytics and population-based analytics in terms...

May 2022
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Director

Even when Optum has a little bit of turnover in their teams, the vendor will keep their promises and...

May 2022
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Director

There is no "Easy button" within the product. I think that Optum probably thought there was an "Easy...

May 2022
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Director

We were able to combine the claims and clinical data really easily within the product, and that...

May 2022
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Director

We have a regular Optum leadership meeting where we touch bases on the goings-on of the organization...

May 2022
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Director

The vendor's service team is proactive. They are always trying to help us with newer things and are...

Apr 2022
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Director

I like the structure of the system and how the vendor has been able to pull in analytics. The...

Apr 2022
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Director

We have a good relationship with the vendor. They ask for our feedback on things. When COVID-19 hit,...

Apr 2022
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Director

The system is part of our long-term plans. We are utilizing the system and are trying to do more on...

Apr 2022
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Director

I would purchase this system again, knowing what I know now. My team is pretty technical, and we...

Apr 2022
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Director

Every month, we pay what is in the contract for the system. There have not been any additional costs...

Apr 2022
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Director

It is pretty easy for our analysts to dig into the system, but on the front end, we have to be a...

Apr 2022
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Director

Optum Performance Analytics exists on its own as a separate login. In terms of integration with our...

Feb 2022
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Director

Most of our feedback and the issues we have noticed have been centered around Optum’s data ingestion...

Feb 2022
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Director

Optum has had a lot of change in their people over the last year. We used to have a team there that...

Feb 2022
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Director

Recently we have felt that Optum does seem to charge for every little thing. They used to be more...

Feb 2022
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VP/Other Executive

At first, we had a good partnership with Optum. Now, we have more of a transactional relationship...

Jan 2022
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VP/Other Executive

We saw a big change when the vendor became part of UnitedHealthcare. I don't know what happened...

Jan 2022
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VP/Other Executive

Optum's turnaround time needs to improve. There is a lag time of many weeks right now from the time...

Jan 2022
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Director

Our relationship with Optum continues to be pretty good. My big thing is whether provider networks...

Jun 2021
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Director

The ease of use is the only disappointment folks have with the software. But if for the money we are...

Jun 2021
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