Optum Population Health Solutions Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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VP/Other Executive

Product, Value

I don't think that the product drives outcomes. It is just a tool. Our data teams and clinical teams...

May 2024
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VP/Other Executive

Loyalty

We have decided to move to our EHR vendor's population health solution. That solution has better...

May 2024
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VP/Other Executive

Culture, Value

I can't say that the vendor's charges are too frequent, too high, or too unfair, but I can say that...

May 2024
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VP/Other Executive

Product

In terms of integration, the vendor does a hybrid thing, but that thing isn't complete. Only some...

May 2024
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VP/Other Executive

Loyalty

We decided to transition to our EHR vendor's population health product. That product boasts a more...

May 2024
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VP/Other Executive

Relationship, Operations, Value

The vendor has a good consulting group that helps with implementations. That group also helps...

May 2024
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VP/Other Executive

Loyalty, Product

Optum is working on how they integrate things so that they can give more sophisticated users access...

May 2024
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VP/Other Executive

Product

All things being equal, if we were the same size that we are today, I probably wouldn't buy Optum's...

May 2024
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VP/Other Executive

Loyalty, Relationship

The vendor went through an acquisition and a period of change, but after that, they were better at...

May 2024
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Manager

Operations, Product

The vendor does upgrades routinely for maintenance, and the upgrades happen over the weekend. We...

May 2024
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Manager

Operations

If we are doing training on a new product, the vendor gives us hands-on training, and they are super...

May 2024
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Director

Loyalty, Product

I am concerned about the system's value proposition with the great job our EMR vendor is doing on...

May 2024
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Director

Product

We use Optum Performance Analytics extensively as an analytics tool. I tend to use the vendor...

May 2024
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Director

Product

We combine our clinical data from our EMRs and all our claims data for multiple payers in Optum...

May 2024
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(0)
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Director

Product

Optum Performance Analytics is not very intuitive for the end user, and our experience with the...

May 2024
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(0)
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Director

Operations

The implementation of Optum Performance Analytics was very challenging. The Optum team came to the...

May 2024
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Director

Value

We have made a lot of changes in the system because of the industry and because we are bringing in...

May 2024
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Director

Loyalty, Product

I recommend that Optum change their platform to more of a Tableau-based analytics platform instead...

May 2024
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VP/Other Executive

Product

We like that Optum Performance Analytics is not just an application that delivers canned analyses...

Apr 2024
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(0)
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VP/Other Executive

Relationship

Optum is timely with new topics and products. The information available in Optum Performance...

Apr 2024
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VP/Other Executive

Operations, Product

We send regular updates, and then the data comes back. If the return process were a bit quicker,...

Apr 2024
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Director

Product

The biggest benefit for my analysts is that the performance analytics pieces Optum has in the tool...

Mar 2024
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Director

Product, Value

Things have been business as usual. We use Optum Performance Analytics a lot for cost-type analysis,...

Mar 2024
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Director

Operations, Product

There are some new features in the upgrades, but we haven't taken advantage of some of them. We are...

Mar 2024
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Director

Relationship

The service is good. The people I work with at Optum are always helpful and knowledgeable. I have...

Mar 2024
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