Clairvia Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Product

The product is meant to be really easy. We just drag, drop, and click. Users can do everything...

Jan 2024
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Director

Product

From an administrative standpoint, there are seven different applications to go through to manage...

Jan 2024
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Director

Value

For development requests and things like that, we have had to pay for stuff, and that has been...

Jan 2024
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Director

Relationship, Product

Cerner does zero monitoring. For instance, something was running data and then stopped, and I didn't...

Jan 2024
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Director

Operations

For Cerner's implementations, there is definitely room for improvement in timing and things like that....

Jan 2024
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Director

Product

The product integration is good, but that is because we have a unique setup that makes things easy....

Jan 2024
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Director

Relationship

Everything is going pretty well with Clairvia. The support we get from Cerner for Clairvia is...

Jan 2024
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Director

Relationship, Product

Since the Oracle acquisition, I haven't noticed any changes on the Clairvia side. If anything,...

Jan 2024
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Director

Loyalty

We are going to change EHRs, but there has not been an official decision on whether or not we are...

Jan 2024
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Director

Relationship

The vendor keeps their promises most of the time but not all the time. Cerner is very behind on idea...

Jan 2024
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Analyst/Coordinator

Loyalty

Even though Clairvia is a scheduling tool, we don’t use it as such; we use a different vendor's...

Sep 2023
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Analyst/Coordinator

Relationship

The issue is not necessarily that Cerner doesn't deliver; the issue is just the time frame in which...

Sep 2023
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Analyst/Coordinator

Culture, Value

Before our contract changed, we had the red carpet rolled out to us, and we didn't incur charges. We...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

I learned from Cerner during the implementation, and that was it. I don't learn anything more from...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Cerner is really good about supporting integration.

Sep 2023
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Analyst/Coordinator

Product

Within Clairvia, there is a way we can see the skill-to-patient ratio. The way that ratio generates...

Sep 2023
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Analyst/Coordinator

Product

The way that Cerner’s access management tool grants access to Clairvia is like an ancient dinosaur,...

Sep 2023
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CNIO

Loyalty

We are switching our EMR vendor to a vendor that doesn’t play well with Cerner. There is pressure to...

Aug 2023
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CNIO

Relationship

The vendor is a little slow with putting things out. There are a few things that we have asked them...

Aug 2023
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Analyst/Coordinator

Relationship, Operations

I would like Oracle Health to have all their leadership folks engaged to make sure we have enough...

Jul 2023
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Analyst/Coordinator

Product

If I had to make a choice, I would buy the Clairvia product again. The features all work...

Jul 2023
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Analyst/Coordinator

Operations, Product

Our last upgrade with Clairvia didn't go smoothly. We had files that were locked up, and it took a...

Jul 2023
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Analyst/Coordinator

Product

One thing Oracle Health doesn't let us do is pull reports directly from the database. We cannot tap...

Jul 2023
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Analyst/Coordinator

Product

Clairvia’s ease of use might be slightly low for some schedulers. But we also have to consider that...

Jul 2023
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Analyst/Coordinator

Relationship

Oracle Health is always excellent with their support. They provide people who work with us and a...

Jul 2023
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Nurse

Relationship

We have regular meetings with Clairvia. There are several people we work with.

Jun 2023
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Nurse

Product

Clairvia gives us objective data on how to meet our staffing needs based on patient acuity and...

Jun 2023
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Nurse

Loyalty

When Clairvia was Cerner-owned, we were considered one of their preferred customers. I see a...

Jun 2023
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Nurse

Product

On the scheduling side of Clairvia, we can use tags to distinguish traveling nurses from our regular...

Jun 2023
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Nurse

Loyalty

We are getting ready to embark on the Clairvia mobile app, which will be beneficial to end users....

Jun 2023
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Nurse

Product

We would like improvements to the reports that managers and directors use. We built our own...

Jun 2023
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Nurse

Product

We can place notes on patients for specific reasons. Sometimes when we have overflow assignments...

Jun 2023
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Analyst/Coordinator

Product

I like that Clairvia talks with our timekeeping system well, so it pushes information directly onto...

May 2023
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Analyst/Coordinator

Product

Our other scheduling platform has a matrix view that lays out employees’ schedules. Clairvia doesn’t...

May 2023
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Manager

Operations

The vendor's implementation teams have done good work. They haven't faded yet. We don't need much...

Mar 2023
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Manager

Product

We have all kinds of interfaces that go back and forth between other systems, and those interfaces...

Mar 2023
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Manager

Product

There are some things that we would like the vendor to fix for future designs, but I wish that we...

Mar 2023
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Manager

Loyalty, Product

There are always more things that the system could do, but for the most part, it meets our needs. We...

Mar 2023
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Manager

Relationship

The support people that I deal with are all great. They have never given me attitude, and they are...

Mar 2023
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