Clairvia Commentary
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Product

Clairvia is not user friendly. It operates in silos. It is difficult to get the information out in...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Clairvia is all I know, so I probably would recommend it. The vendor's people keep in touch and are...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I would buy Clairvia again. It works well for what we need it to do. Clairvia and our previous...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Clairvia has a vacation request report that comes in handy, though I would love to see the six-week...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Product

Things are constantly changing because of Oracle Health's acquisition of Cerner. I have made...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations

It would be nice to have a training module in Clairvia on how to create and publish a schedule and...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

The system doesn't have robust reporting options. For example, when I am running a report for a...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product is meant to be really easy. We just drag, drop, and click. Users can do everything...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

From an administrative standpoint, there are seven different applications to go through to manage...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

For development requests and things like that, we have had to pay for stuff, and that has been...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Cerner does zero monitoring. For instance, something was running data and then stopped, and I didn't...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

For Cerner's implementations, there is definitely room for improvement in timing and things like that....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product integration is good, but that is because we have a unique setup that makes things easy....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Everything is going pretty well with Clairvia. The support we get from Cerner for Clairvia is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Since the Oracle acquisition, I haven't noticed any changes on the Clairvia side. If anything,...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We are going to change EHRs, but there has not been an official decision on whether or not we are...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor keeps their promises most of the time but not all the time. Cerner is very behind on idea...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

Even though Clairvia is a scheduling tool, we don’t use it as such; we use a different vendor's...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The issue is not necessarily that Cerner doesn't deliver; the issue is just the time frame in which...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

Before our contract changed, we had the red carpet rolled out to us, and we didn't incur charges. We...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

I learned from Cerner during the implementation, and that was it. I don't learn anything more from...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Cerner is really good about supporting integration.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Within Clairvia, there is a way we can see the skill-to-patient ratio. The way that ratio generates...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The way that Cerner’s access management tool grants access to Clairvia is like an ancient dinosaur,...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Loyalty

We are switching our EMR vendor to a vendor that doesn’t play well with Cerner. There is pressure to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Relationship

The vendor is a little slow with putting things out. There are a few things that we have asked them...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF