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User Commentary
Operations
For the initial training, Oracle Health didn't have the optimal training environment. We had to...
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Culture, Value
We have had issues with our contractual agreement, and those are not totally on Oracle Health's...
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Relationship
Oracle Health hasn’t figured out how to take the associates that they have and make them part of the...
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Product
Oracle Health hasn’t totally overcome a lot of the sins of Cerner, but we have seen some early tools...
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Relationship
I felt very attended to at the Oracle Health Summit. Oracle Health got me in front of people that I...
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Culture, Relationship
Oracle Health is getting clearer with how Inpatient Behavioral Health is designed and how it is...
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Culture, Value
Oracle Health is much better than Cerner ever was at keeping their promises, but there is still time...
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Culture
An example of where Oracle Health hasn’t kept their promises would be when we ask for specific...
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Culture, Value
If we ask to get a quote for just one piece of technology so that we can see whether we can...
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Relationship, Operations
Oracle Health could improve their communication. Because they have outsourced some of their...
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Value
The CareTracker solution that Cerner bought with Siemens Healthineers some time back needs to be...
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Loyalty, Product
I am excited to learn a little more about how Oracle Health is changing their business object...
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Relationship
When it comes to integration, we have to figure out the customization. Oracle Health is not willing...
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Culture, Value
Oracle Health absolutely tries to charge us for pretty much anything that they can, and then we have...
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Relationship, Product
One of Oracle Health’s new platforms is beautiful. The vendor is very open to all the suggestions,...
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Relationship
Ever since Oracle Health took over, the customer service has dramatically diminished. For example,...
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Loyalty, Relationship
Right now, Oracle Health is engaged at the executive level, so that is starting to drive...
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Loyalty, Relationship
The product quality of Inpatient Behavioral Health is climbing, so it is heading in the right...
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Product
One thing that I hear from our behavioral science folks is that they like the system. They initially...
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Relationship
Oracle Health's support has been very strong for our go-lives. I think that the vendor has been very...
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Value
Increasingly, our answer to whether Oracle Health delivers new technology that meets our needs is a...
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Loyalty, Relationship, Product
My sense of Inpatient Behavioral Health is that Oracle Health is starting to figure things out. They...
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