Commentary Summary
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User Commentary
Loyalty, Relationship
Right now, Oracle Health is engaged at the executive level, so that is starting to drive...
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Loyalty, Relationship
The product quality of Inpatient Behavioral Health is climbing, so it is heading in the right...
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Product
One thing that I hear from our behavioral science folks is that they like the system. They initially...
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Relationship
Oracle Health's support has been very strong for our go-lives. I think that the vendor has been very...
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Value
Increasingly, our answer to whether Oracle Health delivers new technology that meets our needs is a...
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Loyalty, Relationship, Product
My sense of Inpatient Behavioral Health is that Oracle Health is starting to figure things out. They...
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Loyalty
Oracle Health definitely has a vision related to where the product is going. It is just a matter of...
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Relationship
Oracle Health’s support is getting worse. First, Cerner was trying to prepare themselves to look...
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Value
Oracle Health is not charging for upgrades that are just part of the system, but if they create a...
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Relationship
In the proactive sense of notifying us of information, Oracle Health is great. Their service is...
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Value
Cerner just changed over to Oracle Health, and I am not convinced that they avoid charging us for...
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Product
We like the fact that it doesn’t take end users long to become proficient with the solution. The...
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Relationship
With web and phone support, we have seen some deterioration from the vendor generally in the last...
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Product
Our experience has been what we expected. We can tailor the content, the clinical workflows, and the...
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Relationship
Cerner was supposed to develop the master treatment plan, and they were not able to do that, so we...
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