Millennium/CommunityWorks Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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User Commentary

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CIO

Loyalty, Relationship

Oracle Health has engineering teams and subject matter experts who are focused on the Cerner side of...

Sep 2024
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Manager

Relationship, Product

Ever since Oracle purchased Cerner, the vendor's support and development have degraded quite a bit....

Sep 2024
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Manager

Product

Integrations with Millennium PowerChart depend. There are certain things that Oracle Health does...

Sep 2024
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Manager

Relationship

We would like Oracle Health's customer support people to get back to us. The vendor does a great job...

Sep 2024
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Manager

Product

There are some ongoing design limitations that we have run into with Millennium PowerChart. The...

Sep 2024
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Manager

Relationship

We get lots of flashes, distributions, and proactive things from Oracle Health. We have a whole list...

Sep 2024
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Manager

Product

Millennium PowerChart is fairly straightforward. Oracle has an upgrade center, and they handle...

Sep 2024
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VP/Other Executive

Relationship

The people we are working with at Oracle Health who are trying to help us are easy to work with....

Sep 2024
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VP/Other Executive

Culture, Relationship

Oracle Health needs to be more candid about what they can and cannot do. We are a fast-growing...

Sep 2024
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VP/Other Executive

Operations, Product

Since implementation, we are still struggling with CommunityWorks Financials. Things are not right....

Sep 2024
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VP/Other Executive

Relationship, Operations

I hate Oracle Health's support after a go-live. They are awful. During our entire go-live, as we...

Sep 2024
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VP/Other Executive

Loyalty, Product

CommunityWorks Clinical Suite doesn't quite meet our needs because we are still learning. It will...

Sep 2024
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VP/Other Executive

Culture

We had issues on CommunityWorks Clinicals that we have worked out, but I think that Oracle Health...

Sep 2024
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VP/Other Executive

Loyalty, Product

We are on the most current version because CommunityWorks Clinical Suite is a standard platform, so...

Sep 2024
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VP/Other Executive

Operations, Product

CommunityWorks Clinical Suite is the best that is out there for our hospital size. What we came from...

Sep 2024
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CIO

Relationship

Support is one of Oracle Health's biggest areas for improvement. I have a full-time employee...

Sep 2024
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CIO

Loyalty

Millennium PowerChart is pretty effective as a clinical system but is terrible and significantly...

Sep 2024
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CIO

Loyalty

Oracle Health's road map is not completely clear about the future of the system in its current form....

Sep 2024
||
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CIO

Culture

Invoicing and contracting are issues in Millennium PowerChart. All of our Cerner contracts have been...

Sep 2024
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CMIO

Loyalty

If we were starting from scratch with a new health system and had to pick a vendor, we would pick...

Sep 2024
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CMIO

Loyalty, Relationship

Oracle Health keeps most of their promises. We do a lot of work with them on bringing external data...

Sep 2024
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CMIO

Loyalty

Part of our organizational strategy is to align Millennium PowerChart with ERP systems, supply...

Sep 2024
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CMIO

Relationship, Product

Usability is the main thing Oracle Health needs to improve, but they seem to be getting better. A...

Sep 2024
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CMIO

Relationship, Value

The analyst build tools in the solution are antiquated, time consuming, and unintuitive. Oracle...

Sep 2024
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Director

Operations, Product

Integration is challenging. One project we had was an interoperability project that went terribly....

Sep 2024
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Director

Product

Knowing what I know now, the recent trend is after acquiring Cerner, Oracle Health seems to have a...

Sep 2024
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Director

Culture

We are in some disputes with Oracle Health. It is hard to trust the things that are said to us...

Sep 2024
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Director

Value

The vendor’s prices have certainly gone up, and I don't necessarily feel like the value that we...

Sep 2024
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Director

Loyalty, Relationship

For a long time, I thought Cerner, prior to being acquired by Oracle Health, was the real innovator...

Sep 2024
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Director

Culture, Loyalty

We are heavily considering making the product part of our long-term plans. We need to see some more...

Sep 2024
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Director

Relationship

Our client executive is heavily involved. Above them, the ability to solve problems seems to wane.

Sep 2024
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Analyst/Coordinator

Product

Cerner still has some growing to do. Some of their things don't make sense. The system could be a...

Sep 2024
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Analyst/Coordinator

Relationship

The vendor’s support service could be better. I would like to see quicker response times and...

Sep 2024
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Manager

Relationship

Our facility has a person from Cerner who is contractually obligated to work on things from us for a...

Sep 2024
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Manager

Operations

Training may be kind of a weakness for Cerner. Cerner will often send out a big data dump out of...

Sep 2024
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Manager

Relationship

Our ability to work with people from Cerner who are empowered to solve our problems is a little low....

Sep 2024
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Manager

Relationship

Honestly, I don't think that Cerner tries that hard. One excuse they like to use is that they can't...

Sep 2024
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Manager

Loyalty

Cerner is part of our long-term plans. It is difficult to make a commitment to something as big as a...

Sep 2024
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Manager

Product

For the most part, CommunityWorks Clinical Suite is a very usable, relatively intuitive system. Its...

Sep 2024
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Manager

Relationship, Product

Cerner could improve their service by making things more usable. We would like to be able to revisit...

Sep 2024
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Director

Loyalty, Product

I have worked with Cerner's and Epic's systems for most of my career, and then I went to...

Sep 2024
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Director

Culture, Product

I would probably tell an organization looking at CommunityWorks Clinical Suite that when they start...

Sep 2024
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Director

Culture, Loyalty

I think Oracle Health is going to make a change. I want to see what Oracle Health will do with the...

Sep 2024
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Director

Operations, Product

CommunityWorks Clinical Suite isn't a hard system to learn.

Sep 2024
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(0)
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Director

Operations

Cerner doesn't offer ongoing training. Training would absolutely be beneficial, especially since we...

Sep 2024
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Director

Product

Cerner Patient Accounting struggles to integrate with other vendors' systems. We have our...

Sep 2024
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Director

Product

On the claim side of Cerner Patient Accounting, the system's design is pretty good. It is user...

Sep 2024
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Director

Product

With Cerner Patient Accounting, we have had to train ourselves on so many things. That has been...

Sep 2024
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Director

Relationship

For Cerner, when we need something to get done, updated, or changed, the vendor will call it a...

Sep 2024
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Director

Relationship

The only time I saw Cerner come to talk to us about our needs since I have been at my organization,...

Sep 2024
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Director

Operations

Organizations considering Cerner Patient Accounting need to make sure that their explanations of...

Sep 2024
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Director

Relationship

We have a lot of issues that have been outstanding for a very long time that Oracle Health hasn't...

Sep 2024
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Analyst/Coordinator

Loyalty

Oracle Health is getting ready to come up with a new product that we are going to be transitioning...

Sep 2024
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Analyst/Coordinator

Relationship

The vendor is getting fast in terms of support and stuff like that. They are moving faster on...

Sep 2024
||
(0)
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Analyst/Coordinator

Operations

To improve, the vendor needs to make sure their staff has knowledge of the actual healthcare...

Sep 2024
||
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Analyst/Coordinator

Operations

We are going through an uplift right now. It is basically a big optimization, and it has been great....

Sep 2024
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(0)
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Analyst/Coordinator

Culture, Value

Things have gotten more expensive with how Oracle Health has taken over, and that may just be a sign...

Sep 2024
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(0)
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Analyst/Coordinator

Operations, Product

The product is easy to use. We can take a new user, and it doesn't take them a long time to get...

Sep 2024
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(0)
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Analyst/Coordinator

Relationship

The vendor needs to work on support. Some of it has been offloaded overseas, and that makes things...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

Sometimes organizations don't know what they don't know from other companies, but we have had...

Sep 2024
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Analyst/Coordinator

Product

One of the product’s biggest strengths is reliability. Each time we have an update or maintenance,...

Sep 2024
||
(0)
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CMIO

Culture

With Oracle Health, every opportunity is a sale opportunity. They will promote certain aspects,...

Sep 2024
||
(0)
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CMIO

Product

Cerner's product was engineered and developed for an acute space, not an ambulatory space, and the...

Sep 2024
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CMIO

Relationship

Our state has some legislation regarding certain things we are required to document in our EHR, but...

Sep 2024
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(0)
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CMIO

Relationship

Oracle Health is not consistent in delivering what they have promised to deliver. They are very slow...

Sep 2024
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(0)
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Director

Relationship, Operations

The transition from Cerner to Oracle Health has been really rocky, and I knew that the organization...

Aug 2024
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(0)
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Director

Loyalty

We partly moved to another platform because an application that Cerner had just wasn’t up to what we...

Aug 2024
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(0)
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Director

Loyalty

Another organization isn't going to be able to host us for much longer, so we will have to switch to...

Aug 2024
||
(0)
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Director

Relationship, Operations

In terms of support, Oracle Health's service hasn't been the best or most knowledgeable when trying...

Aug 2024
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(0)
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Director

Culture

I have invoices that are years old that I cannot get anybody at Oracle Health to rectify because...

Aug 2024
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(0)
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Director

Loyalty, Relationship

Ever since Cerner announced that they were going to go through an acquisition, they put everything...

Aug 2024
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(0)
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Director

Product

The biggest area that would be my biggest complaint with Oracle Health is what they lack in...

Aug 2024
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(0)
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Director

Product

I think Oracle Health's clinically driven revenue cycle is very frustrating from a coder's...

Aug 2024
||
(0)
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Director

Relationship, Operations

During the acquisition where Oracle Health was purchasing Cerner, we lost a lot of the staff that...

Aug 2024
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Director

Loyalty

We had a multitude of different systems across different platforms that we narrowed down into one...

Aug 2024
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Director

Loyalty

I would like to see Millennium PowerChart's slow road map improved. We are in the process of moving...

Aug 2024
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CIO

Loyalty, Value

If I were talking to a smaller hospital system that was looking to use something cheap and if they...

Aug 2024
||
(0)
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CIO

Value

Our run rate on Millennium PowerChart is probably close to what our run rate would be on other...

Aug 2024
||
(0)
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CIO

Relationship, Product

It isn’t like Oracle Health doesn’t mean well, but really moving the needle in healthcare takes a...

Aug 2024
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CIO

Loyalty, Product

We have talked with Oracle Health about their vision. We have looked at their planned portfolio of...

Aug 2024
||
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CIO

Product

The biggest burden that clinicians have is the clinical documentation burden. So the digital...

Aug 2024
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CIO

Loyalty, Relationship

Oracle Health has gotten worse over the past few months because it is not clear who is in the...

Aug 2024
||
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CMIO

Culture, Value

Oracle Health keeps all of their promises on the inpatient side. I feel less nickel-and-dimed with...

Aug 2024
||
(0)
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CMIO

Loyalty, Product

We heard in our survey results that different products don't talk to each other, including...

Aug 2024
||
(0)
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CMIO

Product

As a whole product, I think Millennium PowerChart is at a strong, high rating for the functionality...

Aug 2024
||
(0)
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CMIO

Loyalty, Relationship

I have seen a lot more executive involvement from the vendor than I used to. I think the vendor...

Aug 2024
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Physician

Loyalty, Product

Generally, the views, templates, orders, and preference lists are less HTML based and more difficult...

Aug 2024
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(0)
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Physician

Loyalty, Product

We have the system really well tooled for a certain area, and there will be a bit of a step back...

Aug 2024
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(0)
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Physician

Relationship, Product

Oracle Health doesn’t keep promises to perform required upgrades at the home-based city level to...

Aug 2024
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(0)
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Physician

Product

The worst things in Oracle Health's system are ambulatory scheduling efficiencies, interoperability...

Aug 2024
||
(0)
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Physician

Operations, Value

With the system, we have improved the physician and nurse experience by targeting individualized...

Aug 2024
||
(0)
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Director

Relationship, Product

Oracle Health supports our integration goals. However, we don't use a lot of the things that they...

Aug 2024
||
(0)
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Director

Relationship

Executive involvement is one area where Oracle Health has been good for us. We have had a good...

Aug 2024
||
(0)
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Director

Relationship

When we were going to make a change with Oracle Health, they didn't have the functionalities...

Aug 2024
||
(0)
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Director

Loyalty

We are moving away from Millennium PowerChart. We have struggled with Cerner for years as we have...

Aug 2024
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(0)
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VP/Other Executive

Loyalty

Because of the acquisition of Cerner, Oracle Health is going more heavily into technology. They want...

Aug 2024
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(0)
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VP/Other Executive

Loyalty

The presentation of Oracle Health’s road map is nice, and the communication is fine, but I’m...

Aug 2024
||
(0)
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VP/Other Executive

Relationship, Value

For anything that has to go internally to Cerner for a response, we are constantly asking whether we...

Aug 2024
||
(0)
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VP/Other Executive

Culture, Operations

If I were talking to someone considering going with Cerner Patient Accounting, I would tell them not...

Aug 2024
||
(0)
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VP/Other Executive

Relationship

We have some issues with Cerner, but they are the same old thing. Cerner kept pushing for this...

Aug 2024
||
(0)
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Director

Loyalty, Product

I know that Epic is the big contender with Cerner. I have only seen Epic's system a little, and I...

Aug 2024
||
(0)
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Director

Relationship, Product

Cerner innovates, although I haven't seen any major things lately. I know they have done a couple of...

Aug 2024
||
(0)
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COO

Relationship

Oracle Health's executive involvement has been middle of the road.

Jul 2024
||
(0)
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COO

Loyalty

With the transition to Oracle Health, there is a tremendous amount of talent, much bigger than...

Jul 2024
||
(0)
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COO

Loyalty, Product

I think Millennium PowerChart is a very typical solution. It is fine, but there is definitely a lot...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

Oracle Health supports us well in upgrades. They do preparation work with us. In our last upgrade,...

Jul 2024
||
(0)
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Analyst/Coordinator

Loyalty

We are leaving Millennium PowerChart because our new leaders like a different vendor. Also, things...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

When we log tickets, it sometimes takes longer for Oracle Health to understand what we are saying...

Jul 2024
||
(0)
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Analyst/Coordinator

Product

Cerner's laboratory solution is integrated nicely and smoothly with Millennial PowerChart, and there...

Jul 2024
||
(0)
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Manager

Operations, Product

We get a lot of upgrades. The vendor tends to want to fix something and then breaks every other...

Jul 2024
||
(0)
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Manager

Product

Currently, the providers seem to be able to maneuver the product pretty well. It is set up okay, and...

Jul 2024
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Manager

Product

I wouldn’t buy the product again. If someone is a back-end pencil pusher, the system is fumbly and...

Jul 2024
||
(0)
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Manager

Operations

The providers need a little more training on how to use some of the things, how to correct things,...

Jul 2024
||
(0)
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CMIO

Product

There are features that Oracle Health talks about that don't work in Millennium PowerChart. AI is...

Jul 2024
||
(0)
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CMIO

Relationship, Product

We are able to get to Oracle Health’s executives. That is good, but we are not seeing movement in...

Jul 2024
||
(0)
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CMIO

Loyalty, Product

Oracle Health has done a better job recently of communicating their vision and where they are going....

Jul 2024
||
(0)
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CMIO

Relationship

Oracle Health shared their road map about what was already GA and what is coming, and they did...

Jul 2024
||
(0)
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CIO

Product

In our markets, we need to get our clinical teams on the same record for acute care and ambulatory,...

Jul 2024
||
(0)
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CIO

Relationship

We have had a very good hosting experience in Cerner's remote-hosted option, and we just don't want...

Jul 2024
||
(0)
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CIO

Relationship, Product

Oracle Health has great engineers. The vendor needs to ensure they engage their customers like us in...

Jul 2024
||
(0)
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CIO

Loyalty, Product

Oracle Health supports things from a behavioral health integration perspective. From a standalone...

Jul 2024
||
(0)
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CIO

Relationship

The vendor really has to make sure they don't mess up anything from a business relationship...

Jul 2024
||
(0)
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CIO

Relationship

Oracle Health’s support was one of the first things that deteriorated, but it has improved. Their...

Jul 2024
||
(0)
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CIO

Product

I need to see Oracle Health deliver on four priorities from a product perspective. First is the...

Jul 2024
||
(0)
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CIO

Operations, Value

If we want to do anything with Cerner that integrates, they charge us for that integration. So we...

Jul 2024
||
(0)
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CIO

Loyalty

A company is only as good as their weakest link, and the problem with Cerner right now is Cerner...

Jul 2024
||
(0)
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CIO

Relationship, Value

Cerner is legendary for nickel-and-diming; it is their middle name. If it sounds like we have a...

Jul 2024
||
(0)
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CIO

Culture, Product, Value

Cerner is a good marketing company, but the product doesn't live up to the marketing. Cerner Patient...

Jul 2024
||
(0)
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CIO

Product

Millennium PowerChart is a great clinical product. It has good coverage. The recent upgrades from...

Jul 2024
||
(0)
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CIO

Operations, Product

Millennium PowerChart is not intuitive. Even though it has been around forever, it still takes quite...

Jul 2024
||
(0)
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CIO

Loyalty, Relationship

At this point, continuing with Cerner was not a good deal for the hospital versus going to another...

Jul 2024
||
(0)
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VP/Other Executive

Relationship, Operations, Product

The legacy Cerner approach was not to do everything. Cerner wasn't like Epic, who had a product for...

Jul 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship, Product

The vendor's CDA things aren't exciting. Epic has much bigger partnerships there, and they are doing...

Jul 2024
||
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VP/Other Executive

Product

Our care providers and consumers who use Oracle Health's platforms say that those platforms aren't...

Jul 2024
||
(0)
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VP/Other Executive

Relationship

The things we need from Cerner aren't very different this year than they have been in years past. We...

Jul 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship

Oracle Health's vision is all high-level puffery. I love their focus on interoperability, open APIs,...

Jul 2024
||
(0)
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VP/Other Executive

Relationship

Oracle Health is trying to cling to us with a white-knuckle hold. They are meeting with our senior...

Jul 2024
||
(0)
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VP/Other Executive

Loyalty

Over the next year, I think that Oracle Health will keep up their death spiral. They keep falling...

Jul 2024
||
(0)
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VP/Other Executive

Relationship

Oracle Health needs to listen to us and understand what our problems are. The vendor has lost so...

Jul 2024
||
(0)
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CIO

Product

Millennium PowerChart is really good. We are able to build out new things to support our regulatory...

Jul 2024
||
(0)
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CIO

Relationship

I have spent some time with a fair number of other Cerner clients recently, and it sure would be...

Jul 2024
||
(0)
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CIO

Loyalty, Product

Oracle Health has talked about the bedside and the back room, and they have all the capability for...

Jul 2024
||
(0)
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VP/Other Executive

Relationship, Operations

The vendor's implementation services could be better because they have had some pretty high staffing...

Jul 2024
||
(0)
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VP/Other Executive

Product

The integration could be better, and that is primarily because we are the ones who have done a lot...

Jul 2024
||
(0)
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VP/Other Executive

Loyalty, Value

We were considering moving to Epic, but we decided to stay with Cerner because of finances and the...

Jul 2024
||
(0)
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VP/Other Executive

Loyalty, Product

The product is stable and reliable. It isn't as feature rich or user friendly as it could be. We...

Jul 2024
||
(0)
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VP/Other Executive

Operations

For others who are looking into Millennium PowerChart, my advice would be to make sure they pay...

Jul 2024
||
(0)
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Director

Product

We struggle a bit more than others because we took what another organization had initially. If we...

Jul 2024
||
(0)
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Director

Culture

Oracle Health has struggled with staffing. We use their support services. We have been on the system...

Jul 2024
||
(0)
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Director

Relationship

The people we work with at Oracle Health have to take a lot back to their leadership, but I really...

Jul 2024
||
(0)
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Director

Relationship

Oracle Health has done well with keeping all their promises. Even though I have said I would not go...

Jul 2024
||
(0)
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Manager

Product

The product is easy to use. All of our information can be right there with just a few clicks of a...

Jul 2024
||
(0)
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Manager

Operations, Product

It takes a while to learn to use the product because there is a lot to learn. There is a lot of...

Jul 2024
||
(0)
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Manager

Relationship

Unfortunately, Oracle Health is a little more difficult to work with. Oracle Health does charge for...

Jul 2024
||
(0)
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Manager

Culture, Operations, Product

Luckily, I'm not involved in the system's upgrades, but I always hear from the IT team about them....

Jul 2024
||
(0)
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Manager

Product

I like Millennium PowerChart, but sometimes it is too clinical based, and coding is not always...

Jul 2024
||
(0)
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Manager

Product

The ball has really dropped with CommunityWorks Clinical Suite. We are not receiving updates and...

Jul 2024
||
(0)
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Manager

Value

Anytime we want something, it comes at a significant fee. Any of our expectations of things that...

Jul 2024
||
(0)
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Manager

Loyalty

We will not be continuing to use Oracle Health's service.

Jul 2024
||
(0)
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Manager

Relationship

Initially, we struggled with putting in tickets to have something changed or updated in...

Jul 2024
||
(0)
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Director

Relationship

Oracle Health needs to be aware of things that are going to break and issues that are going to...

Jul 2024
||
(0)
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Director

Product

Pulling reports in the system is a pretty simple process. I haven't had any issues with that.

Jul 2024
||
(0)
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Director

Operations

We have done a few recent upgrades for Millennium PowerChart. Oracle Health was available for the...

Jun 2024
||
(0)
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Director

Operations, Product

When Oracle Health built their system, they didn't put it in the cloud, and that caused slowness....

Jun 2024
||
(0)
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Director

Relationship

I don't think Oracle Health has been very proactive about a lot of things. There are things that we...

Jun 2024
||
(0)
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Director

Culture, Value

Oracle Health is trying to make money, like a lot of organizations, and I don't think that our...

Jun 2024
||
(0)
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Director

Product, Value

Oracle Health has outcomes that they want to meet. Those outcomes are tangible. The vendor wants to...

Jun 2024
||
(0)
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Director

Culture

For Oracle Health, it is hard because there are different projects. Some are okay, and others are...

Jun 2024
||
(0)
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Director

Loyalty, Relationship, Product

Oracle Health has done a lot in the support realm. They added an app within the patient chart so...

Jun 2024
||
(0)
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Director

Loyalty, Relationship

With Oracle Health, we have a very responsive team that works with us closely to make sure we have...

Jun 2024
||
(0)
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Director

Product

The actual integration in Millennium PowerChart is good; the only issue is the lag time. We can do...

Jun 2024
||
(0)
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CIO

Loyalty, Relationship, Operations, Product

Due to improvements that another vendor has made as well as changes within Oracle Health, it would...

Jun 2024
||
(0)
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CIO

Operations, Product

We have a couple of new x-ray tests or lab tests that nobody in the domain has asked for yet, and...

Jun 2024
||
(0)
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CIO

Loyalty, Relationship

The vendor's website has changed as they are transitioning, and that makes sense. Oracle Health is...

Jun 2024
||
(0)
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CIO

Product

The vendor has put unified reporting and analytics on the back burner, but they keep touting this...

Jun 2024
||
(0)
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CIO

Loyalty, Product

Previously, I had people who knew what to do with the solution, and they just needed the tools to...

Jun 2024
||
(0)
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CIO

Relationship

Oracle Health made a drastic change last year. There used to be an SSO assigned to each account, and...

Jun 2024
||
(0)
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CIO

Relationship, Product

Oracle Health has done a couple of things over the last year that have been positive. They can...

Jun 2024
||
(0)
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Director

Product

Millennium PowerChart does what it needs to do. It gets the job done; I'll put it that way. I don't...

Jun 2024
||
(0)
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Director

Product

Some of Millennium PowerChart’s reporting is nonexistent or hard to get to. The product could be...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

The Millennium PowerChart system is large, and it is missing many things, and part of that is due to...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

Our Oracle Health application management services person will let us know anytime they have an issue...

Jun 2024
||
(0)
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Analyst/Coordinator

Culture, Operations

One shortcoming of Millennium PowerChart is that the salespeople are not very aware of what the...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

I don't know that I would recommend the Millennium PowerChart system. I like its flexibility, and...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

Support for the Millennium PowerChart solution is typically handled through the application...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations, Product

Millennium PowerChart requires substantial training. The system does have some newer things, like...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

We had delays that lasted a few months during a recent Millennium PowerChart upgrade. When we went...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

In the past, I was more optimistic with Millennium PowerChart, but I don't have any optimism that...

Jun 2024
||
(0)
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Analyst/Coordinator

Culture, Value

With Millennium PowerChart, there are plenty of freebies. For example, we can download packages and...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

Oracle Health has stalled providing new technology for the Millennium PowerChart system. We hear...

Jun 2024
||
(0)
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Manager

Relationship

When we need support from Cerner, we have to jump through a lot of hoops to get things going....

Jun 2024
||
(0)
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 or  to see details.

Manager

Relationship, Product

Cerner actually does a pretty good job with interoperability, but there are also some things lacking...

Jun 2024
||
(0)
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Manager

Relationship, Product

Maybe Cerner doesn't have a full understanding of our current Cerner environment. People can tweak...

Jun 2024
||
(0)
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Manager

Product

With Cerner, one of our big pain points is all the manual interventions we have primarily for our...

Jun 2024
||
(0)
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Manager

Loyalty, Product

We have been making updates to the system, and things have been bumpy but good. There are lots of...

Jun 2024
||
(0)
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Manager

Relationship, Operations

Cerner never keeps development timelines, implements things on time, or resolves concerns they...

Jun 2024
||
(0)
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Director

Loyalty, Relationship

Oracle Health is going through their big transition from Cerner to Oracle Health. With that...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The Cerner product is like an Android product in that we can get full access and we can do whatever...

Jun 2024
||
(0)
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 or  to see details.

Director

Loyalty

I feel like Cerner is pulling back. It will be interesting to see whether Oracle Health really...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty

It would be helpful if Oracle Health were to keep some of their promises about things that are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Operations, Product

Our financial system is a mess. We have a lot of issues with the vendor's billing rules and claims...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

Oracle Health is doing really well with integrations and interoperability.

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Operations

Some of the implementation challenges with Oracle Health include not following through and not...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

We like Millennium PowerChart because of its flexibility, ability to customize workflows, and...

Jun 2024
||
(0)
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Manager

Product

The registration and the clinical portions of Millennium PowerChart are fine. But sometimes charges...

Jun 2024
||
(0)
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Manager

Value

For the amount of money we pay to Oracle Health yearly, we don’t feel as though we should have to...

Jun 2024
||
(0)
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 or  to see details.

Manager

Relationship

Almost everything is based on a ticket system for Oracle Health’s customer support, and that is...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

Oracle Health likes to make a lot of promises, and they haven't ever been able to keep many of those...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

We haven’t seen any huge changes with the product itself or in working with Oracle Health in the...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty

I don't see us moving away from Oracle Health. There are not really a lot of options that offer as...

Jun 2024
||
(0)
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Analyst/Coordinator

Culture, Value

Oracle Health charges for every little thing. Their pricing went up and has been a lot higher since...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

We have one main executive that we deal with, and they try really hard. But they just don't get very...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

If the consultants working at Oracle Health actually knew about the product, that would be very...

Jun 2024
||
(0)
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 or  to see details.

Director

Operations, Product

We just had nothing but problems with the Oracle Health implementation. The problem with...

May 2024
||
(0)
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Director

Culture, Value

Cerner was supposed to get things done and fixed, and I don't know whether it was just because of...

May 2024
||
(0)
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 or  to see details.

Director

Relationship, Product

CommunityWorks Clinical Suite doesn't have certain robust things that every hospital needs, like the...

May 2024
||
(0)
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 or  to see details.

Director

Product

One of the system's weaknesses is that there are so many different perspectives in it. A physician...

May 2024
||
(0)
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 or  to see details.

Director

Culture, Relationship

Oracle Health doesn't always keep their promises. They will say that they can do something, and then...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We have had the system for several years, and we becoming familiar with it and how to manage it. We...

May 2024
||
(0)
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 or  to see details.

Director

Product

There is a lot of information in the system, and if we are not careful, we can create problems for...

May 2024
||
(0)
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 or  to see details.

Director

Operations, Value

I don't know whether Oracle Health ever tries to avoid charging for things. They are always willing...

May 2024
||
(0)
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 or  to see details.

CIO

Relationship

The Cerner folks trip over themselves sometimes and say Cerner when they mean to say Oracle Health....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The vendor is working on updating the platform and merging things into one system. Right now, they...

May 2024
||
(0)
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 or  to see details.

Director

Product

We would like a portal for our payers because we don't have that today. We have payers going...

May 2024
||
(0)
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 or  to see details.

Director

Relationship, Operations

The upgrades have months' worth of building and testing. We have to do a lot of modifications...

May 2024
||
(0)
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 or  to see details.

Director

Relationship, Product

There is a lot involved because of the monstrosity that has been created within the application....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Loyalty

We get log messages from Oracle Health, and those are fed into our patient privacy solution. The log...

May 2024
||
(0)
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 or  to see details.

Director

Relationship

Oracle Health's teams, especially the regulatory teams, are working together to push the...

May 2024
||
(0)
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 or  to see details.

Director

Operations, Product

The Cerner solution isn't very intuitive. When we onboard new nurses, we don't have Cerner do their...

May 2024
||
(0)
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Director

Relationship, Operations

We have experts who are trained here, but trying to get ahold of the actual Cerner company is not...

May 2024
||
(0)
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 or  to see details.

Director

Operations, Product

Millennium PowerChart is a good, if not somewhat limited, system once we learn how to use it. There...

May 2024
||
(0)
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 or  to see details.

Director

Product

If the choice were up to me, I wouldn't buy Millennium PowerChart again. I don't think the system...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Oracle Health doesn't avoid charging for every little thing. Every time we make any kind of change,...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Our last upgrade for Millennium PowerChart went very well. We haven't had major problems with...

May 2024
||
(0)
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 or  to see details.

Director

Value

I don't know whether we have received our money's worth from the system. It just transforms paper...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Relationship, Operations

Oracle Health hasn't changed their EHR much. We mostly have reservations with the vendor's support...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Culture, Relationship

Our IT counterparts are highly frustrated with the service they are receiving. For example, when we...

May 2024
||
(0)
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 or  to see details.