Millennium/CommunityWorks Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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User Commentary

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Nurse

Relationship

We do pretty well with Oracle Health. Overall, we are pretty happy. CommunityWorks Clinical Suite...

Feb 2025
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Nurse

Relationship

Sometimes Oracle Health's support is a little sketchy. It is maybe a little better than a year ago....

Feb 2025
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Nurse

Culture, Loyalty, Value

We looked into Epic's system a little recently because all of the facilities around us that we...

Feb 2025
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Nurse

Relationship, Product

The biggest downfall I see from Cerner is if we need specific things for our facility, it can be a...

Feb 2025
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Nurse

Value

Since the vendor switched from Cerner to Oracle Health, we have definitely seen a change in pricing...

Feb 2025
||
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Nurse

Product

For the most part, Oracle Health does a good job with integration. Some of the quality reporting has...

Feb 2025
||
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Nurse

Relationship, Operations

The vendor has resources for education, but trying to find the specific thing we are looking for can...

Feb 2025
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VP/Other Executive

Product

Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...

Feb 2025
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VP/Other Executive

Loyalty, Product

With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....

Feb 2025
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VP/Other Executive

Loyalty, Product

Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...

Feb 2025
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VP/Other Executive

Loyalty

We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...

Feb 2025
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Physician

Value

The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...

Feb 2025
||
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Physician

Relationship, Operations, Product

Oracle Health did an update for the solution, and it seems like that went okay, although they had to...

Feb 2025
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Manager

Product

The end users find some of the functionality to be difficult to navigate and not user-friendly. When...

Feb 2025
||
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Manager

Relationship

There are a lot of moving parts behind the scenes in Cerner's system with integration and various...

Feb 2025
||
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Manager

Relationship, Product

Cerner's RIS is rock solid and does what we need. We experience some issues whenever there are...

Feb 2025
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Manager

Operations

With Cerner, a lot of the time, we are trained in a hand-me-down manner, where we are shown how a...

Feb 2025
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Manager

Operations, Product

I have only dealt with Cerner's RIS, so I know it inside and out, and I can only see us using that...

Feb 2025
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CIO

Culture

We are trying to step away from Oracle Health. They are very much focused on quarterly expectations...

Feb 2025
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CIO

Operations, Value

Oracle Health has a premier pass that provides access to a lot of training classes, and it is what...

Feb 2025
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CIO

Product

The feedback that I get from physicians and nurses about Millennium PowerChart is that it is the...

Feb 2025
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CIO

Loyalty

There are a lot of C-suite people who are Oracle Health shops that are very unsure about what Oracle...

Feb 2025
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CIO

Relationship

Oracle Health’s support is something I have to get involved in way too often, and I normally have to...

Feb 2025
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CIO

Relationship

We would like Oracle Health to be proactive and reach out to us about technology deprecations. We...

Feb 2025
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CIO

Product

There is a lack of standardization in Millennium PowerChart. The vendor will put out a tool, like an...

Feb 2025
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CIO

Product

Millennium PowerChart is not a terrible tool, but it isn't great. I haven't seen anything innovative...

Feb 2025
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CIO

Operations

During our last upgrade, we scheduled downtime, and several hours into it, Oracle Health finally...

Feb 2025
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Director

Operations, Product

Once users get trained on Millennium PowerChart and get the hang of it, it isn't that horrible to...

Feb 2025
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Director

Relationship

Oracle Health’s support is fine and good. At my level, Oracle Health’s proactivity is fine. They do...

Feb 2025
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Director

Operations

During the implementation of a specific upgrade, Oracle Health was very good with sticking to the...

Feb 2025
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Director

Product

In terms of new technology, Oracle Health has a paging system that is integrated with our EMR. The...

Feb 2025
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CFO

Relationship, Value

It seems like the system breaks on its own a lot. We will have gone many months filing a certain...

Feb 2025
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CFO

Relationship, Product

The vendor is getting into rolling out an entire rewrite of the financials with what we are hearing....

Feb 2025
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CFO

Operations

The implementation was obviously a very big project, so it took more than a year. When we launched,...

Feb 2025
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Manager

Product

Millennium PowerChart is very simple for us, and that is the way it should be. We go into Millennium...

Jan 2025
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Manager

Product

I would like to develop my own query templates in Millennium PowerChart, but that is something that...

Jan 2025
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Manager

Product

The limitation of Oracle Health is that most health systems out there use Epic. I would recommend...

Jan 2025
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Manager

Product

Millenium PowerChart is exceptionally user friendly. Coders can find what they need in the right...

Jan 2025
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Manager

Product

From a managerial standpoint, I like Millenium PowerChart because I can go back in, see when things...

Jan 2025
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Manager

Product

I always like things to be efficient, so there is an opportunity for improvement that is not a big...

Jan 2025
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Manager

Product

Some processes are automated, but that can sometimes be a detriment, so I don't know how I feel...

Jan 2025
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Manager

Relationship

I would suggest to Oracle Health that they be more responsive to tickets, though that is probably a...

Jan 2025
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Manager

Product

I don't think the system handles large amounts of data very well. We have a lot of visits,...

Jan 2025
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Manager

Relationship, Product

We hear from some vendors that Oracle Health doesn't play well with others. They might not say it...

Jan 2025
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Manager

Value

There is a fee anytime there is a review to be done to see whether we are doing things in the most...

Jan 2025
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Manager

Product

A strength of the product is that we can see all the information we need to see. The product is...

Jan 2025
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Director

Product

Because we are on CommunityWorks Financials, things are hard. I'm sure some Millennium clients can...

Jan 2025
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Director

Product

There is something on the registration screen that is crazy, and it shouldn't be that way. My...

Jan 2025
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Director

Culture, Value

The only reason the vendor doesn't charge us for some things is that we raised such a stink about...

Jan 2025
||
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Director

Relationship

The support people take a little too long to respond to service requests. When we do get the...

Jan 2025
||
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Director

Relationship

Oracle Health has put a crew together. They help us with the changes that they are making to the...

Jan 2025
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Manager

Relationship

We have an account representative who works very hard for us, but Oracle Health seems to make things...

Jan 2025
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Manager

Relationship, Value

Oracle Health charges for everything. In the past when they were Cerner, our account representative...

Jan 2025
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Manager

Loyalty, Operations

I find CommunityWorks Financials fairly easy to use. I was not trained on it, but I do still manage...

Jan 2025
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Manager

Loyalty, Relationship

Oracle Health needs to listen more to their customers. I realize that Cerner is just a piece of...

Jan 2025
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Manager

Relationship, Value

We pay a lot of money. To make me more likely to recommend CommunityWorks Financials, Oracle Health...

Jan 2025
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Manager

Relationship

I'm not 100% sure whether I would buy CommunityWorks Financials again. We have had a lot of...

Jan 2025
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Analyst/Coordinator

Operations, Product

The concern with Millennium PowerChart is not with the product; it is with our IT people. They just...

Jan 2025
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Analyst/Coordinator

Product

I like that Millennium PowerChart pulls data into an infection prevention summary. I don't know...

Jan 2025
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Analyst/Coordinator

Product

One thing that really bugs me about Millennium PowerChart is that I can go to results review and go...

Jan 2025
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Analyst/Coordinator

Product

The one thing with Millennium PowerChart that I absolutely dislike is that I cannot create my own...

Jan 2025
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(0)
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CMIO

Loyalty, Value

We aren't moving away from Oracle Health because of Millennium PowerChart, per se. This change is an...

Jan 2025
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CMIO

Relationship, Product, Value

There is some good utility in Millennium PowerChart, and it takes care of a lot of things that other...

Jan 2025
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CMIO

Relationship

I know our senior leadership has conversations with Oracle Health, but it is mostly to yell at them.

Jan 2025
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Manager

Value

Oracle Health charges a lot for what they do. It seems like every time there is an update, we have...

Jan 2025
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Manager

Operations

We have sent people for different types of training with Oracle Health, and that has gone well. But...

Jan 2025
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Manager

Relationship

We are not fans of Oracle Health’s customer support. It is a constant sea of service requests....

Jan 2025
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Manager

Product

I am sure the Cerner Patient Accounting system can do things, but we can’t get Oracle Health to set...

Jan 2025
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Manager

Product

If we are looking at a patient's account in Cerner Patient Accounting, there are multiple ways to...

Jan 2025
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CNIO

Product

The best quality of Millennium PowerChart is that it is integrated with most of our other...

Jan 2025
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CNIO

Operations, Product

Millennium PowerChart is not the easiest EHR to use. It requires a lot of training for someone to be...

Jan 2025
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CNIO

Loyalty, Relationship

There is not a ton of executive support, at least in our case. We have had very limited executive...

Jan 2025
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CNIO

Relationship, Product

Most of the enhancements that we take related to Millennium PowerChart are things that we have to...

Jan 2025
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CNIO

Operations, Value

Almost all of Oracle Health’s training is at a cost, and we still have to localize it. So even when...

Jan 2025
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CNIO

Culture, Loyalty, Value

Millennium PowerChart is an extremely expensive product compared to other EHRs of a similar size,...

Jan 2025
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Analyst/Coordinator

Product

I don't do too much in Millennium PowerChart. I mostly just enter notes, look at blood work, and...

Dec 2024
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Analyst/Coordinator

Product

Millennium PowerChart just has a lot of different areas where documentation can be entered so that...

Dec 2024
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Analyst/Coordinator

Product

It is difficult to find things in Millennium PowerChart, and there is nowhere to chart things. There...

Dec 2024
||
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Analyst/Coordinator

Product

The one downfall of Millennium PowerChart in my role is that I monitor the patients in different...

Dec 2024
||
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Director

Value

Cerner Patient Accounting is pricey, and Oracle Health charges for every little thing. They...

Dec 2024
||
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Director

Operations, Product

Oracle Health has a bit of an education piece we can go into, but it isn't intuitive. We have to...

Dec 2024
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(0)
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Director

Culture, Value

Oracle Health hasn’t been promoting anything lately. They don’t bring new technology to the table...

Dec 2024
||
(0)
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Director

Product

I would like to see the whole Cerner Patient Accounting system improved. It is physician based, and...

Dec 2024
||
(0)
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Director

Product

In Cerner Patient Accounting, it is easy to look at accounts and get some patient accounting things...

Dec 2024
||
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Director

Product, Value

On the cost report side of Cerner Patient Accounting, when I'm audited and have to pull...

Dec 2024
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Manager

Product, Value

We probably don't use the system to the extent that a lot of deployments do. There is very little...

Nov 2024
||
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Manager

Value

The big challenge is the cost of implementing anything. The product is very expensive, and the...

Nov 2024
||
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VP/Other Executive

Culture, Value

The pricing for the system has gotten worse since Oracle Health took over. The prices for new...

Nov 2024
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(0)
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VP/Other Executive

Operations

When it comes to training, I don't think Oracle Health gets their information out, so it is hard for...

Nov 2024
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VP/Other Executive

Relationship, Product

I like a lot of the vendor's regulatory things. The vendor does a very good job of supporting...

Nov 2024
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VP/Other Executive

Relationship

Oracle Health hasn't fulfilled a lot of their support promises to us in terms of turnaround times...

Nov 2024
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Manager

Relationship, Product

Cerner Patient Accounting is an unrefined product. There are a million things that we can do in it,...

Nov 2024
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Manager

Relationship, Product

The annoying thing about Oracle Health's upgrades is that we had to take multiple upgrades in one...

Nov 2024
||
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Manager

Loyalty

We have chosen to deintegrate the system with a lot of things because deintegrating isn't always the...

Nov 2024
||
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Manager

Operations

There isn't really any training for the system. I think users can take a class, but we haven't sent...

Nov 2024
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Manager

Product

I guess I would buy Cerner Patient Accounting again. We have done a lot of work on Cerner Patient...

Nov 2024
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CIO

Product

I don't have doctors or nurses complaining about the inpatient side. Oracle Health's design on the...

Oct 2024
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CIO

Product

I would like to see a better medication reconciliation process on the clinical side of the solution....

Oct 2024
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CIO

Culture, Value

Oracle Health charges for everything. They are maybe worse than Cerner. I want to see the platforms...

Oct 2024
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Manager

Product

There are multiple ways to do things in the system. Sometimes that is good, but sometimes it makes...

Oct 2024
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(0)
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Manager

Product

Oracle Health's suite of mobile apps is a highlight. It puts things at the fingertips of providers...

Oct 2024
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(0)
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Manager

Product

At the end of the day, we take really good care of our patients using the system. The system's...

Oct 2024
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(0)
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Manager

Product

There are particular places and elements in the system that could be more streamlined. For example,...

Oct 2024
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Manager

Relationship

I think staffing challenges are endemic across the country these days. It is tough to get enough...

Oct 2024
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(0)
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Manager

Culture, Value

I would say that the vendor doesn't charge us for every little thing, but there are additional...

Oct 2024
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CIO

Loyalty

We will get on RevElate, but we don't want to be the first or last for that. We are pretty stable on...

Oct 2024
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CIO

Loyalty, Product

As with most vendors, I always remain disappointed that financials come last on the development...

Oct 2024
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(0)
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CIO

Value

I would evaluate Oracle Health again. I would buy Cerner Patient Accounting again if I still felt it...

Oct 2024
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CEO/President

Operations

When we went live with CommunityWorks Clinical Suite, many other facilities in our area were also...

Oct 2024
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CEO/President

Relationship

Just for regular everyday service, there is both a telephone process for entering a ticket as well...

Oct 2024
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CEO/President

Culture, Value

One of the big things we were hoping for with CommunityWorks Clinical Suite was that we would be...

Oct 2024
||
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CEO/President

Product

Our frontline staff and physicians are frustrated with the product and feel that it impedes their...

Oct 2024
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CEO/President

Relationship

We do have what is called a client accountable executive who is our overall contact. This individual...

Oct 2024
||
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CEO/President

Operations

The implementation of the CommunityWorks Clinical Suite product was extremely poor, and the ongoing...

Oct 2024
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Analyst/Coordinator

Operations, Product

For me, this solution is easy to navigate. It is easy to find things, and I know exactly where to...

Oct 2024
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Analyst/Coordinator

Value

In the past I have felt like part of the problem was that the vendor charged for every little thing,...

Oct 2024
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Analyst/Coordinator

Product

There are some things that I don't like in this solution. There are some things that we might have...

Oct 2024
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Analyst/Coordinator

Product

It seems like there are a lot of new tools out there that Oracle Health could perhaps leverage....

Oct 2024
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Analyst/Coordinator

Relationship, Operations

Since Oracle Health took over, I don't really have any frontline dealings with the vendor. We would...

Oct 2024
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Analyst/Coordinator

Relationship, Value

All support now just seems to be a process of putting in tickets and waiting, not hearing back, and...

Oct 2024
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Analyst/Coordinator

Product

I don't have any issues with this solution. We made some mistakes when we built it, but I don't...

Oct 2024
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Director

Product

I like that it doesn't take us too long to get somebody up to speed because the system is used...

Oct 2024
||
(0)
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Director

Culture, Loyalty, Relationship

I'm a little reserved on answering whether the vendor keeps all their promises. Under the Cerner...

Oct 2024
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Director

Operations

A lot of the vendor’s training opportunities require travel. I would like it if they had more...

Oct 2024
||
(0)
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Director

Loyalty, Value

The product does a good job of being a patient care system. It is a little click happy, but it puts...

Oct 2024
||
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Director

Value

Cost is certainly a consideration. The system costs a lot, and it doesn't do much more than our...

Oct 2024
||
(0)
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Director

Relationship

The support is bad. We can't call the vendor for the things that we used to. They reduced the amount...

Oct 2024
||
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Director

Relationship

The vendor has had hardware failures that have been kind of embarrassing for a very large company....

Oct 2024
||
(0)
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Director

Product

I would not buy this product again. We went backward in a lot of our abilities. That is just the...

Oct 2024
||
(0)
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Director

Product

Millennium PowerChart is a feature-rich solution. We can make it do anything, and it does a nice...

Oct 2024
||
(0)
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Director

Loyalty

We are considering continuing with Oracle Health because we have a significant investment in the...

Oct 2024
||
(0)
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Director

Culture, Loyalty

We are considering switching from Oracle Health because of the way they structure their contracts....

Oct 2024
||
(0)
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CIO

Loyalty, Relationship

Oracle Health has engineering teams and subject matter experts who are focused on the Cerner side of...

Sep 2024
||
(0)
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Manager

Relationship, Product

Ever since Oracle purchased Cerner, the vendor's support and development have degraded quite a bit....

Sep 2024
||
(0)
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Manager

Product

Integrations with Millennium PowerChart depend. There are certain things that Oracle Health does...

Sep 2024
||
(0)
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Manager

Relationship

We would like Oracle Health's customer support people to get back to us. The vendor does a great job...

Sep 2024
||
(0)
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Manager

Product

There are some ongoing design limitations that we have run into with Millennium PowerChart. The...

Sep 2024
||
(0)
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Manager

Relationship

We get lots of flashes, distributions, and proactive things from Oracle Health. We have a whole list...

Sep 2024
||
(0)
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Manager

Product

Millennium PowerChart is fairly straightforward. Oracle has an upgrade center, and they handle...

Sep 2024
||
(0)
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VP/Other Executive

Relationship

The people we are working with at Oracle Health who are trying to help us are easy to work with....

Sep 2024
||
(0)
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VP/Other Executive

Culture, Relationship

Oracle Health needs to be more candid about what they can and cannot do. We are a fast-growing...

Sep 2024
||
(0)
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VP/Other Executive

Operations, Product

Since the implementation, we are still struggling with CommunityWorks Financials. Things are not...

Sep 2024
||
(0)
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VP/Other Executive

Relationship, Operations

I hate Oracle Health's support after a go-live. They are awful. During our entire go-live, as we...

Sep 2024
||
(0)
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VP/Other Executive

Loyalty, Product

CommunityWorks Clinical Suite doesn't quite meet our needs because we are still learning. It will...

Sep 2024
||
(0)
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VP/Other Executive

Culture

We had issues on CommunityWorks Clinicals Suite that we have worked out, but I think that Oracle...

Sep 2024
||
(0)
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VP/Other Executive

Loyalty, Product

We are on the most current version because CommunityWorks Clinical Suite is a standard platform, so...

Sep 2024
||
(0)
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VP/Other Executive

Operations, Product

CommunityWorks Clinical Suite is the best that is out there for our hospital size. What we came from...

Sep 2024
||
(0)
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CIO

Relationship

Support is one of Oracle Health's biggest areas for improvement. I have a full-time employee...

Sep 2024
||
(0)
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CIO

Loyalty

Millennium PowerChart is pretty effective as a clinical system but is terrible and significantly...

Sep 2024
||
(0)
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CIO

Loyalty

Oracle Health's road map is not completely clear about the future of the system in its current form....

Sep 2024
||
(0)
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CIO

Culture

Invoicing and contracting are issues in Millennium PowerChart. All of our Cerner contracts have been...

Sep 2024
||
(0)
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CMIO

Loyalty

If we were starting from scratch with a new health system and had to pick a vendor, we would pick...

Sep 2024
||
(0)
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CMIO

Loyalty, Relationship

Oracle Health keeps most of their promises. We do a lot of work with them on bringing external data...

Sep 2024
||
(0)
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CMIO

Loyalty

Part of our organizational strategy is to align Millennium PowerChart with ERP systems, supply...

Sep 2024
||
(0)
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CMIO

Relationship, Product

Usability is the main thing Oracle Health needs to improve, but they seem to be getting better. A...

Sep 2024
||
(0)
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CMIO

Relationship, Value

The analyst build tools in the solution are antiquated, time consuming, and unintuitive. Oracle...

Sep 2024
||
(0)
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Director

Operations, Product

Integration is challenging. One project we had was an interoperability project that went terribly....

Sep 2024
||
(0)
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Director

Product

Knowing what I know now, the recent trend is after acquiring Cerner, Oracle Health seems to have a...

Sep 2024
||
(0)
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Director

Culture

We are in some disputes with Oracle Health. It is hard to trust the things that are said to us...

Sep 2024
||
(0)
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Director

Value

The vendor’s prices have certainly gone up, and I don't necessarily feel like the value that we...

Sep 2024
||
(0)
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Director

Loyalty, Relationship

For a long time, I thought Cerner, prior to being acquired by Oracle Health, was the real innovator...

Sep 2024
||
(0)
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Director

Culture, Loyalty

We are heavily considering making the product part of our long-term plans. We need to see some more...

Sep 2024
||
(0)
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Director

Relationship

Our client executive is heavily involved. Above them, the ability to solve problems seems to wane.

Sep 2024
||
(0)
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Analyst/Coordinator

Product

Cerner still has some growing to do. Some of their things don't make sense. The system could be a...

Sep 2024
||
(0)
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Analyst/Coordinator

Relationship

The vendor’s support service could be better. I would like to see quicker response times and...

Sep 2024
||
(0)
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Manager

Relationship

Our facility has a person from Cerner who is contractually obligated to work on things from us for a...

Sep 2024
||
(0)
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Manager

Operations

Training may be kind of a weakness for Cerner. Cerner will often send out a big data dump out of...

Sep 2024
||
(0)
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Manager

Relationship

Our ability to work with people from Cerner who are empowered to solve our problems is a little low....

Sep 2024
||
(0)
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Manager

Relationship

Honestly, I don't think that Cerner tries that hard. One excuse they like to use is that they can't...

Sep 2024
||
(0)
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Manager

Loyalty

Cerner is part of our long-term plans. It is difficult to make a commitment to something as big as a...

Sep 2024
||
(0)
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Manager

Product

For the most part, CommunityWorks Clinical Suite is a very usable, relatively intuitive system. Its...

Sep 2024
||
(0)
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Manager

Relationship, Product

Cerner could improve their service by making things more usable. We would like to be able to revisit...

Sep 2024
||
(0)
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Director

Loyalty, Product

I have worked with Cerner's and Epic's systems for most of my career, and then I went to...

Sep 2024
||
(0)
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Director

Culture, Product

I would probably tell an organization looking at CommunityWorks Clinical Suite that when they start...

Sep 2024
||
(0)
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Director

Culture, Loyalty

I think Oracle Health is going to make a change. I want to see what Oracle Health will do with the...

Sep 2024
||
(0)
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Director

Operations, Product

CommunityWorks Clinical Suite isn't a hard system to learn.

Sep 2024
||
(0)
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Director

Operations

Cerner doesn't offer ongoing training. Training would absolutely be beneficial, especially since we...

Sep 2024
||
(0)
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Director

Product

Cerner Patient Accounting struggles to integrate with other vendors' systems. We have our...

Sep 2024
||
(0)
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Director

Product

On the claim side of Cerner Patient Accounting, the system's design is pretty good. It is user...

Sep 2024
||
(0)
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Director

Product

With Cerner Patient Accounting, we have had to train ourselves on so many things. That has been...

Sep 2024
||
(0)
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Director

Relationship

For Cerner, when we need something to get done, updated, or changed, the vendor will call it a...

Sep 2024
||
(0)
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Director

Relationship

The only time I saw Cerner come to talk to us about our needs since I have been at my organization,...

Sep 2024
||
(0)
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Director

Operations

Organizations considering Cerner Patient Accounting need to make sure that their explanations of...

Sep 2024
||
(0)
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Director

Relationship

We have a lot of issues that have been outstanding for a very long time that Oracle Health hasn't...

Sep 2024
||
(0)
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Analyst/Coordinator

Loyalty

Oracle Health is getting ready to come up with a new product that we are going to be transitioning...

Sep 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

The vendor is getting fast in terms of support and stuff like that. They are moving faster on...

Sep 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Operations

To improve, the vendor needs to make sure their staff has knowledge of the actual healthcare...

Sep 2024
||
(0)
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Analyst/Coordinator

Operations

We are going through an uplift right now. It is basically a big optimization, and it has been great....

Sep 2024
||
(0)
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Analyst/Coordinator

Culture, Value

Things have gotten more expensive with how Oracle Health has taken over, and that may just be a sign...

Sep 2024
||
(0)
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Analyst/Coordinator

Operations, Product

The product is easy to use. We can take a new user, and it doesn't take them a long time to get...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor needs to work on support. Some of it has been offloaded overseas, and that makes things...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

Sometimes organizations don't know what they don't know from other companies, but we have had...

Sep 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

One of the product’s biggest strengths is reliability. Each time we have an update or maintenance,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture

With Oracle Health, every opportunity is a sale opportunity. They will promote certain aspects,...

Sep 2024
||
(0)
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CMIO

Product

Cerner's product was engineered and developed for an acute space, not an ambulatory space, and the...

Sep 2024
||
(0)
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 or  to see details.

CMIO

Relationship

Our state has some legislation regarding certain things we are required to document in our EHR, but...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

Oracle Health is not consistent in delivering what they have promised to deliver. They are very slow...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

The transition from Cerner to Oracle Health has been really rocky, and I knew that the organization...

Aug 2024
||
(0)
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Director

Loyalty

We partly moved to another platform because an application that Cerner had just wasn’t up to what we...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Another organization isn't going to be able to host us for much longer, so we will have to switch to...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship, Operations

In terms of support, Oracle Health's service hasn't been the best or most knowledgeable when trying...

Aug 2024
||
(0)
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 or  to see details.

Director

Culture

I have invoices that are years old that I cannot get anybody at Oracle Health to rectify because...

Aug 2024
||
(0)
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 or  to see details.

Director

Loyalty, Relationship

Ever since Cerner announced that they were going to go through an acquisition, they put everything...

Aug 2024
||
(0)
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 or  to see details.

Director

Product

The biggest area that would be my biggest complaint with Oracle Health is what they lack in...

Aug 2024
||
(0)
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Director

Product

I think Oracle Health's clinically driven revenue cycle is very frustrating from a coder's...

Aug 2024
||
(0)
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Director

Relationship, Operations

During the acquisition where Oracle Health was purchasing Cerner, we lost a lot of the staff that...

Aug 2024
||
(0)
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Director

Loyalty

We had a multitude of different systems across different platforms that we narrowed down into one...

Aug 2024
||
(0)
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 or  to see details.

Director

Loyalty

I would like to see Millennium PowerChart's slow road map improved. We are in the process of moving...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Value

If I were talking to a smaller hospital system that was looking to use something cheap and if they...

Aug 2024
||
(0)
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 or  to see details.

CIO

Value

Our run rate on Millennium PowerChart is probably close to what our run rate would be on other...

Aug 2024
||
(0)
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 or  to see details.

CIO

Relationship, Product

It isn’t like Oracle Health doesn’t mean well, but really moving the needle in healthcare takes a...

Aug 2024
||
(0)
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 or  to see details.

CIO

Loyalty, Product

We have talked with Oracle Health about their vision. We have looked at their planned portfolio of...

Aug 2024
||
(0)
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 or  to see details.

CIO

Product

The biggest burden that clinicians have is the clinical documentation burden. So the digital...

Aug 2024
||
(0)
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 or  to see details.

CIO

Loyalty, Relationship

Oracle Health has gotten worse over the past few months because it is not clear who is in the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture, Value

Oracle Health keeps all of their promises on the inpatient side. I feel less nickel-and-dimed with...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Product

We heard in our survey results that different products don't talk to each other, including...

Aug 2024
||
(0)
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 or  to see details.

CMIO

Product

As a whole product, I think Millennium PowerChart is at a strong, high rating for the functionality...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Relationship

I have seen a lot more executive involvement from the vendor than I used to. I think the vendor...

Aug 2024
||
(0)
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 or  to see details.

Physician

Loyalty, Product

Generally, the views, templates, orders, and preference lists are less HTML based and more difficult...

Aug 2024
||
(0)
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 or  to see details.

Physician

Loyalty, Product

We have the system really well tooled for a certain area, and there will be a bit of a step back...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

Oracle Health doesn’t keep promises to perform required upgrades at the home-based city level to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The worst things in Oracle Health's system are ambulatory scheduling efficiencies, interoperability...

Aug 2024
||
(0)
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 or  to see details.

Physician

Operations, Value

With the system, we have improved the physician and nurse experience by targeting individualized...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship, Product

Oracle Health supports our integration goals. However, we don't use a lot of the things that they...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship

Executive involvement is one area where Oracle Health has been good for us. We have had a good...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we were going to make a change with Oracle Health, they didn't have the functionalities...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We are moving away from Millennium PowerChart. We have struggled with Cerner for years as we have...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Because of the acquisition of Cerner, Oracle Health is going more heavily into technology. They want...

Aug 2024
||
(0)
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 or  to see details.

VP/Other Executive

Loyalty

The presentation of Oracle Health’s road map is nice, and the communication is fine, but I’m...

Aug 2024
||
(0)
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 or  to see details.

VP/Other Executive

Relationship, Value

For anything that has to go internally to Cerner for a response, we are constantly asking whether we...

Aug 2024
||
(0)
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 or  to see details.

VP/Other Executive

Culture, Operations

If I were talking to someone considering going with Cerner Patient Accounting, I would tell them not...

Aug 2024
||
(0)
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VP/Other Executive

Relationship

We have some issues with Cerner, but they are the same old thing. Cerner kept pushing for this...

Aug 2024
||
(0)
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Director

Loyalty, Product

I know that Epic is the big contender with Cerner. I have only seen Epic's system a little, and I...

Aug 2024
||
(0)
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 or  to see details.