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PowerChart Ambulatory EHR/PM - Small Practices Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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Director

Operations

I don't think Oracle Health does a really good job of training or retraining. They have some room...

Oct 2024
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Director

Relationship, Operations, Product

Oracle Health is a partner that is engaged and interested in the success of my practice. We have had...

Oct 2024
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Director

Product

The system is missing some functionality. We expected that it would count the visits in the rehab...

Oct 2024
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Director

Loyalty

Oracle Health is moving all their modules to be cloud based, and that will be a plus. That will...

Oct 2024
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Director

Relationship

I would be happier if Oracle Health's help didn't take as long. We are still navigating rough water....

Oct 2024
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Director

Relationship

When we first went live with the solution, I would have given Oracle Health full marks for support....

Oct 2024
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Performance
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Comprehensive Ambulatory Platforms 2021
16 December 21    |   Aaron Gleave and Alex McIntosh
Looking to improve integration and reduce vendor complexity, ambulatory organizations have recently accelerated efforts to consolidate their technology solutions. However, their EMR vendor’s portfolio may have gaps or may not stack up in certain areas to the specialized functionality of best-of-breed solutions. To help organizations determine whether a consolidated IT approach is best for them, KLAS conducted in-depth interviews with ambulatory organizations that have broadly and deeply adopted their EMR vendor’s technology portfolio. These customers’ feedback reveals what technology is adopted today, where gaps still exist, and what benefits and potential pitfalls other organizations may want to consider as they move toward consolidation. Vendors that offer a wide range of IT solutions for ambulatory practices were invited to submit a list of the organizations that have most broadly and deeply adopted their ambulatory portfolios (eClinicalWorks elected not to participate and MEDITECH did not have enough standalone ambulatory customers to qualify). Five “deep adopters” were interviewed for each participating vendor. Their insights are intended to help other organizations understand the current best-case scenario with a comprehensive ambulatory platform.



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