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Oracle Health Practice Management Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

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User Commentary

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Nurse

Since Oracle Health took over, we've definitely seen a downslide on the system. I like Cerner; I...

Comment Tone Positive
Pillars Relationship, Product
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Nurse

We have people assigned to us from Oracle Health, and they change their titles all the time. The...

Comment Tone Positive
Pillars Culture, Relationship
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Nurse

Oracle Health has some good training information, but it's hard to get to it, and sometimes it's...

Comment Tone Negative
Pillars Operations
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Nurse

Oracle Health's system is very click heavy. I know there's a ton of information that we have to...

Comment Tone Negative
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Nurse

Because Oracle Health is worldwide and so big, they're definitely on the cutting edge, moving...

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Nurse

There has been a lack of communication from Oracle Health's support team. Some of my service...

Comment Tone Negative
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Director

Oracle Health's solutions certainly seem to cost less than Epic's do, but I'm sure Oracle Health is...

Comment Tone Negative
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Director

Oracle Health’s support is slow. Their support people respond fairly quickly with nothing, and then...

Comment Tone Negative
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Director

I feel like Oracle Health's costs are too high. We wanted to implement a new reminder system, but it...

Comment Tone Negative
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Director

One thing that is kind of an issue for us on the PM side is that we use Oracle Health Practice...

Comment Tone Negative
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Director

If I had to make the choice, I would buy Oracle Health Practice Management again because I haven't...

Comment Tone Positive
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VP/Other Executive

Oracle Health Practice Management meets our needs and has the workflows we need. It is the newer...

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VP/Other Executive

I'm very optimistic about where Oracle Health is going. I know we always hear about Epic, but that...

Comment Tone Positive
Pillars Loyalty
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VP/Other Executive

Oracle Health is transparent. The transition from Cerner to Oracle Health created some invoicing...

Comment Tone Positive
Pillars Culture
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VP/Other Executive

We don't have a lot of issues with Oracle Health Practice Management. Oracle Health is leading right...

Comment Tone Positive
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Analyst/Coordinator

Oracle Health has an application where we can log ideas and provide feedback to the vendor. The only...

Comment Tone Negative
Pillars Relationship
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Analyst/Coordinator

If we have issues, we log a service request to Oracle Health’s support team, and we communicate back...

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Analyst/Coordinator

Some of the capabilities in Oracle Health's solution are very limited. We are on split platforms...

Comment Tone Negative
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Analyst/Coordinator

Sometimes Oracle Health doesn’t want to listen to the whole problem, or they are not looking at the...

Comment Tone Negative
Pillars Relationship
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Analyst/Coordinator

If we take something new or Oracle Health releases new products or new workflows, they do some...

Comment Tone Negative
Pillars Operations, Product
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Director

The problem with Oracle Health right now is that Oracle Health Practice Management doesn't talk...

Comment Tone Negative
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Director

For prior authorization, we have a boutique vendor that does the automation of prior authorization,...

Comment Tone Positive
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Director

With Oracle Health Practice Management, we are having some really good revenue months. We are...

Comment Tone Positive
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Physician

Oracle Health doesn’t have a strong reputation for providing good training. Our staff typically has...

Comment Tone Negative
Pillars Operations
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Physician

When we first had Oracle Health Practice Management, the support team from the vendor was fantastic,...

Comment Tone Negative
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Physician

Oracle Health does send upgrades for Oracle Health Practice Management but they have been minimal....

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Physician

One of the biggest strengths of Oracle Health Practice Management is its ability to create...

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Physician

In Oracle Health Practice Management, we can pull tables and similar data sets, but there is a delay...

Comment Tone Negative
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Director

Oracle Health recently changed how organizations open service requests with them, and the new...

Comment Tone Negative
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Director

In Oracle Health Practice Management, there aren't any online check-ins or digital preregistration...

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Director

With Oracle Health Practice Management, we have had ongoing billing issues that have taken far too...

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Director

The main benefit we have seen from using multiple offerings from the same vendor has been seamless...

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