Oracle Health Practice Management Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Oracle Health does not keep all their promises. We have a lot of quirky billing problems in Oracle...
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Loyalty, Product
Oracle Health Practice Management encompasses a lot. That is where we do all of our scheduling and...
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Relationship
The vendor’s service has gotten better since the last time I talked to KLAS. The vendor's support...
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Product
The product is very flexible, and we can build around the workflow quite easily, but there are...
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Culture, Value
To improve my overall satisfaction, I would like to see the vendor offer some things without...
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Product
The ambulatory coding is a bit of a nightmare. I don't think Oracle Health put enough automation...
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Culture, Product
Across the board, I would like to see a better invoicing methodology. I want to see advancements and...
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Operations
When Oracle Health does releases, they could improve the training on the new functionality and best...
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Loyalty
Oracle Health is delivering what they started to articulate they were going to deliver last year. We...
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Culture, Product, Value
There are so many promises out there right now on the priorities we have. Our contracts don't let...
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Relationship, Product
We use a third-party managed services vendor for Oracle Health application management services, and...
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Loyalty, Relationship, Product
Oracle Health has communicated their vision for the future well. In terms of our priorities, the...
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Relationship
An executive at Oracle Health left, and it is unclear whether the new executive is going to be an...
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Loyalty, Relationship
Balancing the fact Oracle Health is making progress on these road maps, it is still difficult to get...
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Value
We pay for extra oversight in some areas, so we do get advanced notice on some problems.
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Loyalty
Why we are moving away from the solution has a lot to do with the vendor's instability and the whole...
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Product
I like that everything is up front in Oracle Health Practice Management. We don't have to go to a...
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Product
There are a lot of issues in Oracle Health Practice Management with old health plans. It will fire...
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