Oracle Health Practice Management Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship
Oracle Health has an application where we can log ideas and provide feedback to the vendor. The only...
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Relationship
If we have issues, we log a service request to Oracle Health’s support team, and we communicate back...
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Loyalty, Product
Some of the capabilities in Oracle Health's solution are very limited. We are on split platforms...
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Relationship
Sometimes Oracle Health doesn’t want to listen to the whole problem, or they are not looking at the...
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Operations, Product
If we take something new or Oracle Health releases new products or new workflows, they do some...
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Culture, Relationship, Product
The problem with Oracle Health right now is that Oracle Health Practice Management doesn't talk...
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Product
For prior authorization, we have a boutique vendor that does the automation of prior authorization,...
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Value
With Oracle Health Practice Management, we are having some really good revenue months. We are...
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Operations
Oracle Health doesn’t have a strong reputation for providing good training. Our staff typically has...
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Relationship
When we first had Oracle Health Practice Management, the support team from the vendor was fantastic,...
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Product
Oracle Health does send upgrades for Oracle Health Practice Management but they have been minimal....
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Product
One of the biggest strengths of Oracle Health Practice Management is its ability to create...
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Product
In Oracle Health Practice Management, we can pull tables and similar data sets, but there is a delay...
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Relationship
Oracle Health recently changed how organizations open service requests with them, and the new...
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Product
In Oracle Health Practice Management, there aren't any online check-ins or digital preregistration...
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Product
With Oracle Health Practice Management, we have had ongoing billing issues that have taken far too...
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Loyalty, Product, Value
The main benefit we have seen from using multiple offerings from the same vendor has been seamless...
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Relationship, Value
The challenges are the timeliness of support and resolution and the fact that the resources...
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Product
We use other solutions for things like telehealth because Cerner's in-house solution doesn't work...
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Product, Value
Integration is one benefit that we have seen from using multiple Oracle Health solutions.
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Loyalty, Product
We had pretty good experiences with Oracle Health Practice Management, and by and large, our...
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Relationship
The biggest issue that we have with Oracle Health Practice Management is with the offshore support...
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Operations
There are too few educational items available for Oracle Health Practice Management. The vendor has...
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Operations
There is a lot of collaboration that goes on with Oracle Health for different things. However, in...
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Loyalty, Product
Oracle Health Practice Management is an integrated system. However, we still have to reach out to...
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Culture
Oracle Health tries to sell us things, but a lot of the time, the things they try to sell us don't...
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Product
Oracle Health Practice Management is working well. Nothing about it really stands out to me. Oracle...
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Operations
I would buy Oracle Health Practice Management again only because at the time the decision was made,...
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Value
I struggle with Oracle Health in terms of them keeping all their promises. We have seen a...
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Value
It seems like Oracle Health is trending downward. I don't think they have flexible tools and...
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Loyalty, Product
We have been struggling with Oracle Health Practice Management. It just has never been good. We have...
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