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PeopleSoft Enterprise Comments
Subject Expert
Commentary Summary
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User Commentary
COO
Functionality and Upgrades
The breadth of the PeopleSoft Enterprise suite is its strength. I especially appreciate our ability...
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COO
Functionality and Upgrades
With PeopleSoft Enterprise, the workflows and processes are different across the varied functions....
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COO
Functionality and Upgrades
There are a few areas where Oracle could increase the usability and functionality of PeopleSoft...
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Director
Future Outlook
The product isn’t part of our long-term plans. Even Oracle doesn’t want their customers to be in the...
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Director
Implementation and Training
The vendor used to provide in-person training, but that has scaled down. The training has become...
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Director
Functionality and Upgrades
The product quality is good. The base product is definitely getting better. In the past, it used to...
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Director
Functionality and Upgrades
Security monitoring is an area where I would like improvements to be made. The vendor does a good...
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Director
Functionality and Upgrades
The product is huge, and there are different components to how we are paid. One of the biggest...
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Director
ROI / Cost (care and feeding)
The vendor doesn't charge us for every little thing. They continue to upgrade and enhance the...
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Manager
Service and Support
A couple of consultants that we had from Oracle were not the best experts. I see a lot of tickets...
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Manager
Functionality and Upgrades
Some of the system’s modules are better than others. I would say that the benefits, compensation,...
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VP/Other Executive
Future Outlook
I don’t want to keep the product long term. We are looking at moving to Oracle’s cloud solution or...
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VP/Other Executive
ROI / Cost (care and feeding)
Oracle’s products are too expensive. There is a mismatch between the cost and the functionality that...
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VP/Other Executive
Functionality and Upgrades
We are really struggling with the HR module, particularly with recruiting. Some of that issue might...
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Nurse
Functionality and Upgrades
The product is too cumbersome for the normal, everyday transactions that we do within it. We did an...
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Nurse
Other Observations & Comments
We have really good support people, though we used to have people directly on-site. Having people...
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Director
Relationship
Oracle definitely listens to feedback. A lot of the executives attend sessions with us and actually...
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VP/Other Executive
Other Observations & Comments
For a period of time, Oracle pushed very hard for folks in the PeopleSoft environment to move to a...
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VP/Other Executive
Other Observations & Comments
Oracle's solution is expensive but flexible.
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Manager
Other Observations & Comments
We only use Oracle's system for an ERP piece, so we decided to go look for a single solution. We...
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Director
Other Observations & Comments
Oracle has committed to supporting the product until 2030, so we will have another 10 or 11 years of...
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Director
Other Observations & Comments
The system won't be available on premises. Oracle won't even sell the system anymore, so it wouldn't...
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Director
Future Outlook
We are evaluating the product right now. The product is an on-premises application, and Oracle is...
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Director
Relationship
Along with every other satisfied organization that built its own teams to get started, we are...
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Analyst/Coordinator
Service and Support
We don't have a direct contact with anybody at Oracle. Anytime we have a question, we have to put a...
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Analyst/Coordinator
Implementation and Training
We have to find our own training for Oracle PeopleSoft Human Capital Management.
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Analyst/Coordinator
Functionality and Upgrades
I would like Oracle's system to be more intuitive from a functional standpoint so that we know how...
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Analyst/Coordinator
Functionality and Upgrades
When an employee is going through self-service and wants to make changes to their paycheck or...
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Analyst/Coordinator
Relationship
There are just not a lot of enhancements that can be done in Oracle's system. When we want things...
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Analyst/Coordinator
Functionality and Upgrades
Oracle has come out with some fluid changes with their system. These changes are a little bit better...
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Analyst/Coordinator
Service and Support
Oracle is very old school. We put in a ticket, it has to be assessed, and then the engineering...
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Analyst/Coordinator
Service and Support
Oracle's system seems like an expensive product without a whole lot of help that we can get right...
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VP/Other Executive
Future Outlook
With PeopleSoft Enterprise, we are seeing a couple of outcomes in terms of standardizing. Firstly,...
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VP/Other Executive
Lessons Learned
PeopleSoft Enterprise is a proven system. I am definitely able to get the contractual terms with...
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VP/Other Executive
Sales and Contracting
Oracle bills us for every little thing.
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VP/Other Executive
Sales and Contracting
The only things I don't like are Oracle’s models for how they charge the ongoing maintenance fees....
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Manager
Functionality and Upgrades
I am not sure whether Oracle is part of our long-term plans. If I could go back in time and make the...
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CIO
Other Observations & Comments
I would rate our experience with the system barely better than middle of the road. That is probably...
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CIO
Service and Support
We are keeping Oracle at arm's length during the implementation and using our implementation...
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Manager
Functionality and Upgrades
PeopleSoft Financial Management is pretty decent. For my purposes, some of the drill-down things...
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Manager
Functionality and Upgrades
I don’t really hear a lot of complaints about PeopleSoft Financial Management. I haven’t necessarily...
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CIO
Sales and Contracting
Oracle is moving everything to the cloud and jacking up their prices. Oracle is one of the most...
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CIO
Relationship
Oracle is just terrible. They provide no support and really don't seem to care. Oracle's mission is...
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COO
Sales and Contracting
PeopleSoft Enterprise's contracting module has not been as helpful as we had hoped when we purchased...
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COO
Other Observations & Comments
I don't have any issues with the day-to-day tools with PeopleSoft Enterprise; I can get the...
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COO
Functionality and Upgrades
The approvals process in PeopleSoft Enterprise is cumbersome and creates significant email churn....
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Manager
ROI / Cost (care and feeding)
The customizations that would make the system more usable cost an arm and a leg.
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Manager
Functionality and Upgrades
The vendor doesn’t offer good help when we are in the middle of an issue. The help screens don’t...
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Manager
Other Observations & Comments
The system is a bit of a challenge and a trial. The vendor has modules that are interoperable, so...
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Manager
Technology
The system does what it should, but it isn’t elegant or intuitive. It needs fewer screens to click...
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Manager
Service and Support
When I need something explained, I have to jump through hoops to get to the right person.
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VP/Other Executive
Future Outlook
I may consider switching off of the system because the vendor is sunsetting it. My decision has...
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VP/Other Executive
Functionality and Upgrades
The system is ugly, but the functionality is not a problem. Once the users know how to use the...
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VP/Other Executive
Service and Support
We don’t use email support much; we just call Oracle. They have good support when we call. The...
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VP/Other Executive
ROI / Cost (care and feeding)
The product is expensive, but it ultimately does what the vendor said it would do. It drives value....
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VP/Other Executive
Technology
I am worried about Oracle delivering new technology as we go forward and as they move over to the...
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Analyst/Coordinator
Other Observations & Comments
We have generally had no major issues with this system. We can gather the information that we need...
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Analyst/Coordinator
Implementation and Training
Our satisfaction with this product has mostly stayed the same, but not having all of the PeopleSoft...
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Analyst/Coordinator
Functionality and Upgrades
This system has provided a lot of useful information, and it allows for a lot of different data...
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CFO
Other Observations & Comments
The supply chain platform needs to be built. The supply chain cloud offering was not very far along...
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CFO
Other Observations & Comments
Oracle avoids nickel-and-diming most of the time, but not always. They are not very flexible about...
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CFO
Service and Support
Oracle is more about sales and new opportunities than support. There is a lot of involvement but not...
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CFO
Functionality and Upgrades
I am fairly satisfied with PeopleSoft Enterprise. The product, functionality, updates, and new...
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Director
Other Observations & Comments
On a day-to-day basis, PeopleSoft Enterprise cuts our purchase orders down. That works well, but...
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Director
Other Observations & Comments
Oracle isn’t going to want to support the client/server version of PeopleSoft Enterprise anymore,...
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Director
Functionality and Upgrades
When we bought the electronic-procurement component of PeopleSoft Enterprise, it took us a very long...
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Director
Functionality and Upgrades
We had to tell all directors that they could no longer enter requisitions in PeopleSoft Enterprise....
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Director
Technology
The biggest challenge with PeopleSoft Enterprise was that we weren’t on a web-based model. We were...
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Director
Technology
When we went to load mobile with PeopleSoft Enterprise, it was already loaded. But according to my...
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Director
ROI / Cost (care and feeding)
I tried to get our organization to let go of PeopleSoft Enterprise because it was going to cost us...
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Director
ROI / Cost (care and feeding)
PeopleSoft Enterprise is six figures every year, and I hate it. PeopleSoft Enterprise’s contracting...
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Director
Other Observations & Comments
Our dissatisfaction isn't entirely because of a vendor issue. We have some practices that require...
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Director
Other Observations & Comments
Oracle's support has two sides. The PeopleSoft side is very proactive and does a great job. The...
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Director
Service and Support
Oracle has many representatives who contact us, but we don't know who we can contact to get what we...
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Director
Service and Support
I would like Oracle to be more responsive. There is always pushback, and then the onus is on the...
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Director
Functionality and Upgrades
In some areas of the system, the functionality is high. But there are some gaps in the...
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Director
Relationship
The executive involvement is nonexistent. I don't know that anyone from the executive level has ever...
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Director
Service and Support
Oracle doesn't nickel-and-dime, because of our contract, but they do put the onus back on the...
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Director
Functionality and Upgrades
Some of the challenges we face with PeopleSoft Enterprise are its age and its development cycle. We...
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Director
Functionality and Upgrades
We recently went through an upgrade, and now we have several bugs that we have to figure out. We had...
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Director
Lessons Learned
If an organization was already using PeopleSoft Enterprise, I would advise them to stay on...
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VP/Other Executive
Implementation and Training
When we upgraded the product, we had to find consultants to help us through the implementation. The...
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VP/Other Executive
Service and Support
We had a very difficult time getting support from our representative.
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VP/Other Executive
ROI / Cost (care and feeding)
The vendor was no longer going to support the version we were on. At the time, we decided to go...
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VP/Other Executive
Functionality and Upgrades
The system is a rock solid, integrated ERP solution for finance and supply chain. For the most part,...
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