Ordr Asset Intelligence Platform Commentary
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User Commentary
I don't have anything negative to say about the vendor. If I happen to find myself in a conversation...
We're not using Ordr Asset Intelligence Platform the way that ORDR would probably like to see us use...
Regarding charges, ORDR has been very accommodating.
I was trying to do the right thing and explore other solution options in this space, not because...
ORDR didn't have integrations for stuff that we wanted, and they created those things. It took a...
Device and asset visibility is the major use case for Ordr Asset Intelligence Platform. Sometimes...
ORDR operates like a small company in that we get very personal attention and they address all of...
Ordr Asset Intelligence Platform does a great job of flagging information, but the ability to...
ORDR has online training that they automatically send to new people. If someone sets up an account...
When we have a feature request, ORDR will sometimes include it in the next release, and a lot of...
ORDR could do more with gathering information from the biotech space. When there are recalls and...
ORDR’s training is great. We have monthly cadence calls with them, and with any platform upgrade,...
ORDR does an excellent job. We selected their solution because it looks like it was built by a...
A customer initially requested a specific integration that was not available at the time, but ORDR...
The Ordr Asset Intelligence Platform is a good investment. It is not an outrageous cost. We have...
ORDR still doesn't really provide much of a road map. They did talk to us about their AI, though, so...
In terms of outcomes outside of device and asset visibility, we have a script that we run on devices...
ORDR is starting to evolve into having an AI platform in some respects, and they showed me where we...
I don't really want to replace ORDR's system because of the physical attributes of putting sensors...
The engagement with ORDR is still very good. We still have regular meetings with them. They're...
I finally have a CISO who wants to actually look at the application, so I had ORDR give an overview...
There has been an issue recently with utilization data for medical devices where the system doesn't...
ORDR is moving their platform over to a business analytics format from a current engineering view....
We often get questions because people have identified an asset but have incomplete data. The...
The only training that we received from ORDR was peer-to-peer, but it has been sufficient.
Support is taken in through our ORDR account manager, who has done cadenced meetings with us as we...
With ORDR's software, I have seen some fairly elegant and helpful integrations, especially with the...
There is limited visualization in Ordr Asset Intelligence Platform. We have devices that are behind...
I don’t know how much better ORDR could do with training. We have resources, and if we have an...
Our biggest win with Ordr Asset Intelligence Platform has been microsegmentation. Part of that is...
With ORDR, we know exactly what the system is going to cost. I have already recommended the system...
Ordr Asset Intelligence Platform provides us with visibility. It is another piece of the forensics...
Ordr Asset Intelligence Platform is great. At its core, it provides visibility for stuff we don’t...
I don’t like vendors in general. All that vendors want to do is take money. I have been working with...
ORDR has customer engagement. They are willing to listen, and they have actually had actionable,...
I liked the onboarding installation of Ordr Asset Intelligence Platform, and ORDR keeps up with what...
ORDR is really good at customer engagement and keeping a pulse. We can put in a ticket relatively...
There are not a lot of functionality gaps in Ordr Asset Intelligence Platform. ORDR continues to...
ORDR’s account team could probably be a little bit more engaged with us on their road map. It isn't...
We are leaving Ordr Asset Intelligence Platform because we have heavy financial pressures, so there...
Another product is a better product than Ordr Asset Intelligence Platform. The vendor’s account team...
Someone working with Ordr Asset Intelligence Platform can expect a reasonable price and good value....
After using another product, I think there are gaps in Ordr Asset Intelligence Platform's coverage....
We have to use both ORDR's system and another system. I don't think we get 100% visibility with...
We are really using Ordr Asset Intelligence Platform, and we want to continue to expand its use to...
The things the system is capable of helping us with are phenomenal, and it is capable of helping us...
ORDR has been phenomenal. We have been partnering with ORDR. When an organization can help ORDR with...
With ORDR, responsiveness is still a challenge. We are not in ORDR's cloud. We have the system...
If we go back to when we first started with ORDR, the training was horrible. ORDR didn't really have...
Ordr Asset Intelligence Platform is always driving tangible outcomes, but there is work to it. There...
With Ordr Asset Intelligence Platform, we focused on building out certain areas, so we needed to...
Ordr Asset Intelligence Platform isn't an extremely simple or intuitive tool. Users have to have...
Our satisfaction with Ordr Asset Intelligence Platform has gone up. We are adding new capabilities...
I haven't really looked at our recent road map, but there are some AI capabilities that we are...
ORDR's system only acknowledges the last time something was communicated. It doesn't tell us every...
Ordr Asset Intelligence Platform works; it just doesn't work as well as some of the competitors out...
ORDR is constantly expanding their integrations. There are still a couple of little gaps that they...
We are on the current version of software for Ordr Asset Intelligence Platform, but we haven't had a...
The functionality gaps in Ordr Asset Intelligence Platform are around efficiency. Doing...
If ORDR says they are going to deliver something, they deliver it, but there are a lot of things...
The only proactive service we ever got from ORDR was that occasionally a sensor would go offline or...
We are no longer going to be ORDR customers; we are switching to a different vendor. There were...
With Ordr Asset Intelligence Platform, some issues should have been caught during the initial...
We met with ORDR about their road map, and as far as I could tell, it was all positive. ORDR...
The system would be helpful if we were to put artificial gates around certain devices. If we were...
Our team members are very happy with the way our implementation went. I have seen a few upgrades up...
One thing ORDR has going for them is that they are basically based on the senior engineering talent...
ORDR used to have an advisory team, but when their CEO left and they had a new owner come in, that...
I don't see a lot of gaps in the system. For us to use the system to its fullest, we need to get the...
ORDR's interface is very convoluted, but their product road map includes some improvements in terms...
Commentary Summary
Comment Type Breakout