Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
Ordr Platform has a strong and highly accurate database of information about medical devices through...
Login or Create an Account to see details.
Loyalty, Value
We are beginning to use some of Ordr’s advanced visibility and AI capabilities and have achieved...
Login or Create an Account to see details.
Loyalty, Relationship
As healthcare cybersecurity has continued to evolve specific to medical devices, Ordr has made solid...
Login or Create an Account to see details.
Product
I see some opportunity regarding ease of use for end users. Ordr Platform's interface complexity and...
Login or Create an Account to see details.
Relationship
We have an exceptional level of access to Ordr’s leadership and their senior engineering staff. We...
Login or Create an Account to see details.
Loyalty, Value
We always feel like we should be getting more for our money. I think there is room for improvement....
Login or Create an Account to see details.
Relationship
Ordr’s web support is strong. They also have a ticketing system where we can log in and submit...
Login or Create an Account to see details.
Loyalty, Relationship
We are still very familiar with the folks at Ordr who have been involved from the beginning. We feel...
Login or Create an Account to see details.
Loyalty
We have been with Ordr long enough to see multiple iterations of the product. The user interface is...
Login or Create an Account to see details.
Operations
I’m very comfortable navigating the tool and moving through the different dashboards, tabs, and...
Login or Create an Account to see details.
Relationship, Operations
The Ordr Platform updates are good. They have a lot of great communication and let us know well in...
Login or Create an Account to see details.
Relationship
We have regular meetings with Ordr, and at every meeting, we share what we are working on, which...
Login or Create an Account to see details.
Loyalty, Product
Ordr Platform fills a niche for IoT and medical device monitoring. As of late, we have had some...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
Only one thing has been a bit of a disappointment with Ordr. We mentioned we had some unique needs...
Login or Create an Account to see details.
Loyalty, Value
Ordr’s billing is straightforward. The cost is detailed in what they provide, and everything is very...
Login or Create an Account to see details.
Relationship
Ordr is pretty good about how they communicate their future road map and vision.
Login or Create an Account to see details.
Product
Overall, the user experience and design of Ordr Platform is favorable.
Login or Create an Account to see details.
Relationship
Ordr is a start-up company, so when it comes to communicating their road map, they are all over the...
Login or Create an Account to see details.
Relationship
The product is only for tech people. It isn't meant for non-tech people, so its ease of use isn't...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The system's integrations are bumpy, but the vendor is working on that. They aren't where they need...
Login or Create an Account to see details.
Culture, Relationship, Product
I would tell others who are interested in the system to make sure that they have their network...
Login or Create an Account to see details.
Culture, Operations
The system's onboarding process takes an enormous amount of time and effort. I would like to see the...
Login or Create an Account to see details.
Relationship
The thing I think that impresses me the most about Ordr is that when we have feedback, a question,...
Login or Create an Account to see details.
Operations
Ordr Platform is fairly difficult to use. I find it difficult because the interface is very...
Login or Create an Account to see details.
Relationship
The integration engineer that we work with does such a good job. Whenever we have an issue, we wait...
Login or Create an Account to see details.
Product
Ordr Platform’s interface is very thorough and user friendly. Ordr Platform puts information on the...
Login or Create an Account to see details.
Product
If we want to do a drill down in Ordr Platform and look at infusion pumps, we can see the tool in...
Login or Create an Account to see details.
Culture
Ordr has been very up front with us on things. We have a contract, we pay the contract, and we don't...
Login or Create an Account to see details.
Operations
Ordr did great on the implementation, and we are extremely satisfied. We had no downtime with Ordr...
Login or Create an Account to see details.
Loyalty
With Ordr Platform, our teams have visibility into the work that they need to do. Before Ordr...
Login or Create an Account to see details.
Loyalty, Product
Ordr Platform has had phenomenal visibility for IoT. I don't believe that I have ever seen something...
Login or Create an Account to see details.
Operations
The system's implementation was very streamlined and extremely straightforward. We ran the...
Login or Create an Account to see details.
Relationship
I don't think that there is any vendor that keeps all of their promises, but Ordr keeps most of...
Login or Create an Account to see details.
Operations, Product, Value
The system is a little complicated, so I am not really hands-on with it. If I were, then I would be...
Login or Create an Account to see details.
Culture, Loyalty
The vendor's prices are really aggressive, but when we looked at the product, it was exactly what we...
Login or Create an Account to see details.
Operations, Product
Once users figure out Ordr Platform, the system is very simple to use.
Login or Create an Account to see details.
Operations
Ordr sometimes underestimates the amount of effort that it will take to implement things at our...
Login or Create an Account to see details.
Operations
We get ongoing training with Ordr Platform as needed, and the training is good.
Login or Create an Account to see details.
Product
We store our data in Ordr’s server, and that causes a bit of latency. We decided to set things up...
Login or Create an Account to see details.
Loyalty, Product
The problem with Ordr Platform is that it is not intuitive and easy to figure out. There are so many...
Login or Create an Account to see details.
Value
Ordr Platform enables us to leverage a more passive technology and do a lot of the same things that...
Login or Create an Account to see details.
Relationship
We have a great partnership with Ordr. The vendor is so responsive and receptive to our requests...
Login or Create an Account to see details.
Culture, Relationship
Sometimes we don’t know where Ordr is going because their direction is not clear. The vendor talks...
Login or Create an Account to see details.
Product
The utilization portion of the application needs an overhaul. It gathers the data nicely, but the...
Login or Create an Account to see details.
Product
The link between our medical device asset inventory and the Ordr application is working well. The...
Login or Create an Account to see details.
Operations
Ordr has been really proactive about upgrades. They have regular master classes for training, which...
Login or Create an Account to see details.
Relationship
When I have an issue, I basically just throw out the red alert to everybody, and somebody from Ordr...
Login or Create an Account to see details.
Relationship
We have regular meetings with Ordr, and usually, there is an executive or two in those meetings as...
Login or Create an Account to see details.
Relationship, Product
I really like Ordr. We have had some issues with some of Ordr Platform’s sensors before, and Ordr...
Login or Create an Account to see details.
Loyalty, Product
I liked Ordr Platform’s old UI a little better, but the vendor is continuing to make developments on...
Login or Create an Account to see details.
Product, Value
Ordr Platform can tell us the usage of an MRI machine or an x-ray machine. The usage statistics give...
Login or Create an Account to see details.
Loyalty, Relationship
Ordr Platform is broad technology. Some systems in this space just focus on healthcare, but Ordr...
Login or Create an Account to see details.
Relationship
We are extremely happy with Ordr. We are happy with the relationship, and we are happy with their...
Login or Create an Account to see details.
Operations
Ordr has a really good number of trainings that they do a really good job with. They have...
Login or Create an Account to see details.
Loyalty, Loyalty
We chose Ordr Platform for a couple of reasons. The platform checked all of our boxes at the time...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
We have been getting some upgrades and such to equipment, and that is a good thing. When we bought...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship, Product, Product
Ordr has been a leader in making their software integrate with other CMMS platforms, and we are...
Login or Create an Account to see details.
Operations, Operations, Product, Product
For the most part, the upgrades from Ordr are smooth. After the updates are complete, we have to...
Login or Create an Account to see details.
Operations, Operations
The initial training from Order wasn't very involved, and we are still feeling the effects of that today....
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
We have several integrations with Ordr Platform. We are always working on expansion as well. We are...
Login or Create an Account to see details.
Relationship, Relationship
We don't usually use the phone support from Ordr because we can’t talk to a live person right away;...
Login or Create an Account to see details.
Relationship, Relationship
For the most part, Ordr’s team is empowered to solve our problems. We had a rocky employee...
Login or Create an Account to see details.
Product, Product
We would like to see Ordr improve the amount of data in the system and enrich the data through...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
One outcome from using the product is just knowing what is connected to the network. If we are doing...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
We didn’t have visibility into what is connected to the network, so we looked around for a solution....
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
There are some things we could leverage the tool for that we haven’t yet. For example, we could...
Login or Create an Account to see details.
Operations, Operations
The vendor did a really good job and stayed with us throughout the implementation. Ordr is very...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
I will continue to be satisfied with Ordr in the future unless they do something stupid. But they...
Login or Create an Account to see details.
Product, Value
Meeting our IoT security needs is a pretty big thing, but Ordr Platform helps us manage our other...
Login or Create an Account to see details.
Relationship, Value
Ordr has been very good to us. They have continually helped us to grow the system. They log in and...
Login or Create an Account to see details.
Operations
We meet with Ordr regularly to go over any issues we might be having. If we have new resources that...
Login or Create an Account to see details.
Loyalty
Ordr Platform is helping drive some of our security road map based on the integrations that it does....
Login or Create an Account to see details.
Loyalty
We have been looking at other products and competitors to Ordr Platform, but we feel strongly enough...
Login or Create an Account to see details.
Product
Ordr has some opportunities to streamline the product’s usability and interactions. The product...
Login or Create an Account to see details.
Product, Product
One of the great things about Ordr Platform is the product's tight integration with our other...
Login or Create an Account to see details.
Relationship, Relationship
The best thing about the vendor is their culture. Customers come first, so even if I weren’t using...
Login or Create an Account to see details.
Relationship, Relationship
Ordr’s main shortcoming is their support. They have a wonderful knowledge base and ticketing system...
Login or Create an Account to see details.
Relationship, Relationship
If there is an industry-wide alert or critical vulnerability that gets announced, Ordr does a...
Login or Create an Account to see details.
Culture, Culture, Relationship, Relationship
The vendor’s executive sales team and engineering team have all been very good to work with. They...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
When we are digging into an incident or some sort of notification, the system gives us the details...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
If Ordr has something new, they have a webinar session to give us a how-to lesson for any new...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
The latest software version that Ordr gave us had a lot of added functionality, so we can make...
Login or Create an Account to see details.
Product, Product
I would buy Ordr Platform again because it does some things much better than the competition does....
Login or Create an Account to see details.
Relationship
Things are good and are getting progressively better with Ordr. Our relationship is good and not...
Login or Create an Account to see details.
Relationship, Product
Ordr is a good company. Over the past couple of years, Ordr has been really feeding their product,...
Login or Create an Account to see details.
Culture, Relationship
We have monthly calls with Ordr, and we are on a list to receive the vendor's emailed newsletter....
Login or Create an Account to see details.
Loyalty, Relationship
IoT solutions are going to be a necessity for healthcare organizations, and in the coming years,...
Login or Create an Account to see details.
​
Featured Report
Preferences