Ordr Systems Control Engine Comments

 

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Current Time Inside Cache Tag Helper: 9/25/2020 3:50:52 PM and Model.EvProductId = 193143

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User Commentary

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Manager

Relationship

Right now, I am working mostly with a couple of the engineers. I am starting to get some...

Sep 2020
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Manager

Future Outlook

I am going to be optimistic and say that my satisfaction with Ordr will improve over the next year....

Sep 2020
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Manager

Relationship

Our relationship is a work in progress, but I think Ordr is keeping their promises to us. They...

Sep 2020
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Manager

Functionality and Upgrades

There are only a few people that actually get into Ordr Systems Control Engine regularly. It is hard...

Sep 2020
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Manager

Service and Support

I am still working with Ordr's head implementer, so the support we are getting is pretty...

Sep 2020
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Director

Future Outlook

Ordr has minimal APIs right now. There are some they plan to come out with in the future. I wish the...

Sep 2020
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Director

Functionality and Upgrades

I am really happy with the product. I love the interfaces, and I think everything is really easy to...

Sep 2020
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Director

Relationship

I liked that an Ordr executive came out to meet and talk with me about Ordr. I had some concerns...

Sep 2020
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Director

Future Outlook

There are so many medical devices in a hospital. We may think that we can see everything in the...

Sep 2020
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Director

Other Observations & Comments

I hope the vendor stays with what they do and that they don't get out of that niche. They are in a...

Sep 2020
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Director

Service and Support

I like that Ordr is able to just come in and fix things on the fly because they are a small company....

Sep 2020
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Director

Functionality and Upgrades

There are definitely some filtering and reporting processes that I would love to see Ordr make...

Aug 2020
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Director

Functionality and Upgrades

The system is still very immature. I don’t mean that in a negative way, but for instance, the LDAP...

Aug 2020
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Director

Interfacing and Integration

We definitely would continue to make some changes in how Ordr is able to search the network. They...

Aug 2020
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Director

Win/Loss - Why they were selected (by current clients)

We really were interested in getting a very detailed view of our network and what is connected to...

Aug 2020
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Director

Win/Loss - Why they were selected (by current clients)

What stood out was Ordr’s partnership and their product's quality in terms of how it classifies, how...

Aug 2020
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Director

Service and Support

From day one, some of our screens were not showing what we wanted, and Ordr was able to make those...

Aug 2020
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Director

Service and Support

We love the system. Ordr has continued to work very closely with us. We made some first-time...

Aug 2020
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Director

Implementation and Training

As part of the implementation, Ordr called us often just to check on our progress. The...

Aug 2020
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Director

Functionality and Upgrades

Ordr basically supplies a white box, which is a sensor that we put in our facilities that helps...

Aug 2020
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Manager

Functionality and Upgrades

Our initial intent for using Ordr was around inventory and mitigation of vulnerabilities, and that...

Aug 2020
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Manager

ROI / Cost (care and feeding)

We have received our money’s worth with Ordr. The system is very cost effective compared to what we...

Aug 2020
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Manager

Functionality and Upgrades

A third-party vendor we work with wanted to validate Ordr, but we were willing to put a little bit...

Aug 2020
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Manager

Functionality and Upgrades

The original proof of concept was to fill our gap for medical device inventory. We wanted to have a...

Aug 2020
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Manager

Functionality and Upgrades

We have folks that are hitting malicious websites and bad URLs, and those things get flagged by the...

Aug 2020
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Manager

Interfacing and Integration

Ordr gives us a lot of insight into our operating system. The longer we have the tool, the more we...

Aug 2020
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Manager

Service and Support

There were certainly bumps and bruises with Ordr, but there have been improvements. Oftentimes,...

Aug 2020
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Manager

Relationship

Ordr is really good about partnering with us. We get assigned a specific individual for touchpoints...

Aug 2020
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Manager

Future Outlook

The proof of concept is always a really controlled environment. So when we scale Ordr to full use,...

Aug 2020
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Manager

Service and Support

We have enjoyed the Ordr product. It has been relatively smooth, and for our original ask, the...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

There is so much valuable data that we get from Ordr's system that we just don’t have the staff to...

Aug 2020
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VP/Other Executive

Service and Support

We are very happy with what we are getting from Ordr. Their customer service portal is really good....

Aug 2020
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CISO

Functionality and Upgrades

The feature set was a big factor in selecting Ordr Systems Control Engine. Our second reason was the...

Aug 2020
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Manager

Functionality and Upgrades

The system requires some learning. It isn’t extremely intuitive. It is a fantastic tool, but the...

Aug 2020
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Manager

Relationship

We have a development list with the vendor that we want them to build out and enhance. Things are...

Aug 2020
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Manager

Service and Support

I reach out to the vendor’s support multiple times a week. The quality of support is excellent. We...

Aug 2020
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Manager

Service and Support

The vendor has been there for us and has been very proactive in terms of helping with different...

Aug 2020
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Manager

Implementation and Training

The vendor doesn’t have training material, and the user material documentation is a little lacking....

Aug 2020
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Manager

Service and Support

There have been a few hiccups with the product. The vendor is a start-up. When they say they are...

Aug 2020
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Manager

Interfacing and Integration

The product absolutely supports our integration goals. It is a really nice tool that can be used by...

Aug 2020
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Manager

Other Observations & Comments

Ordr is a vendor I would suggest to any peer, any day. I give people the pros and cons that we have...

Aug 2020
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Manager

Service and Support

I have never dealt with Ordr’s support, but I stay in very close contact with the implementation...

Aug 2020
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Manager

Relationship

It is nice that Ordr is very proactive but not overbearing with their communication. We have had...

Aug 2020
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Manager

ROI / Cost (care and feeding)

With Ordr, the outcomes we see are a bit more abstract than tangible, but Ordr is nearly there with...

Aug 2020
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Manager

Service and Support

Ordr continues to provide support. The support hasn’t gone away, but it isn’t relevant to our...

Jul 2020
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Manager

Technology

There are still some gaps from our side regarding what Ordr needs to do, but they strategically...

Jul 2020
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Manager

Other Observations & Comments

The metrics to measure the ROI are complicated. We need to ensure that we have a good system...

Jul 2020
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Manager

Implementation and Training

Ordr is really good. They are a newer company, and they could have more documentation on things....

Jul 2020
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Manager

Sales and Contracting

Ordr works extensively with healthcare, and it is important that vendors understand the market. The...

Jul 2020
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Manager

Functionality and Upgrades

The GUI is not necessarily intuitive, and we sometimes have to clear the query, but once people...

Jul 2020
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Manager

Interfacing and Integration

Ordr offered us a direct platform with a feature set that was tied into the overall cybersecurity...

Jul 2020
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Manager

ROI / Cost (care and feeding)

We are seeing a return on investment because we are continuing to find more reasons to get more...

Jul 2020
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Manager

Functionality and Upgrades

Opening up access to the vendor’s data set would be very useful. We have a massive number of devices...

Jul 2020
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Manager

Other Observations & Comments

We haven’t rolled the system out enough to the end-user base for there to be a legit answer for...

Jul 2020
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Manager

Implementation and Training

Training is part of the statement of work, but we haven’t gotten training yet. The vendor is helping...

Jul 2020
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Manager

Functionality and Upgrades

We have had issues that we have told the vendor about. I am old fashioned, and I want the vendor to...

Jul 2020
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Manager

Service and Support

The vendor’s support people and engineering staff have been fabulous. They have been really good to...

Jul 2020
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Manager

Functionality and Upgrades

Ordr has been really responsive and has worked with us on ideas that we have thrown out. The vendor...

Apr 2020
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Manager

Functionality and Upgrades

We have a really good partnership with Ordr, and their solution is not just a product. The vendor...

Apr 2020
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Manager

Implementation and Training

We haven’t needed to reach out to the vendor so much for training. But the vendor could put the...

Apr 2020
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Director

Interfacing and Integration

The vendor has been very supportive of our third-party integration. Through the integrations, Ordr...

Feb 2020
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Director

Relationship

The vendor's CEO and our account representative are usually involved. We can't get much better than...

Feb 2020
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Director

Future Outlook

I have already recommended the vendor to several peers. I don't see my satisfaction changing with...

Feb 2020
 Helpful

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Director

Functionality and Upgrades

The product absolutely supports our organization's integration goals. The hardest part for us is...

Feb 2020
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CISO

Service and Support

We have brought up some suggestions for fine-tuning the product, and Ordr has been willing to do...

Jan 2020
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CISO

Technology

The tool is nice for searching. We have gotten a lot of good operational value, especially around...

Jan 2020
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CISO

Functionality and Upgrades

I have seen some enhanced features and functionalities since we have purchased Ordr's product. For...

Jan 2020
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CISO

Interfacing and Integration

The product works with third-party software to do things like risk assessments. I really like that integration....

Jan 2020
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CISO

Functionality and Upgrades

Ordr's product allows us to customize our risk scores for certain devices to help create risk...

Jan 2020
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CISO

Other Observations & Comments

The system can provide some insights into best practices and needs for coaching. But we definitely...

Jan 2020
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CISO

ROI / Cost (care and feeding)

Ordr doesn't nickel-and-dime. When we purchased another solution through them, we wondered whether...

Jan 2020
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CISO

Implementation and Training

Things for the Ordr system were really simple to deploy and send out to the departments, especially...

Jan 2020
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CISO

Relationship

Ordr has been pretty engaged with us since the sale. We have had regular meetings with them to touch...

Jan 2020
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CISO

Sales and Contracting

The Ordr executives did a lot of good presentations for our leadership. The sale was successful.

Jan 2020
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CISO

Functionality and Upgrades

The Ordr system has provided helpful outcomes in terms of reporting. We have been able to make some...

Jan 2020
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CISO

Other Observations & Comments

My only concern is that Ordr is still a start-up. They are in a small space, but as they take on new...

Jan 2020
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CISO

Functionality and Upgrades

We have had to extract a lot of reports out of the system and engage with various departments to get...

Jan 2020
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CISO

Functionality and Upgrades

The product hasn't had a large number of false positives. By and large, the product has done a...

Jan 2020
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CISO

Other Observations & Comments

Future integrations and enhancements with other technologies and third-party vendors would be helpful....

Jan 2020
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CISO

Functionality and Upgrades

I am not sure that I see a lot of direct integration between the medical devices and the Ordr...

Jan 2020
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CISO

Functionality and Upgrades

We are doing a bit of fine-tuning with the Ordr system and the way the network was built. There are...

Jan 2020
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CISO

Future Outlook

Tying the usage data we are getting from the Ordr product to an ROI is definitely our long-term...

Jan 2020
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CISO

Implementation and Training

I would characterize the implementation as easy. Ordr had a strong team that really understood their...

Jan 2020
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CISO

Other Observations & Comments

One interesting thing is that another vendor wants to build their product's environment so that it...

Jan 2020
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Manager

Relationship

Ordr is actually more on top of things than I am. I am actually pretty spread out across the company...

Dec 2019
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Manager

Functionality and Upgrades

Ordr Systems Control Engine makes it really easy to find a known vulnerability with our data and...

Dec 2019