TruthPoint Rounds Commentary
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Trey Dye
Research Director
KLAS Research Director - Trey Dye
 
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User Commentary

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Analyst/Coordinator

Product

TruthPoint Rounds brought about things that should have been part of our standard work but weren't...

Jul 2024
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Analyst/Coordinator

Product

We started with the patient-specific survey where we asked the patient a couple of questions. Those...

Jul 2024
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Director

Relationship, Operations, Product

Anytime pCare is doing system updates or website changes, like how they updated their URL a few...

Jun 2024
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Director

Relationship

pCare is very thorough in providing initial expectations when it comes to reporting and in making...

Jun 2024
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Director

Product, Value

Some of our intellectual providers are sometimes having a hard time with their usernames and...

Jun 2024
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Director

Relationship

There is someone at pCare who reaches out and makes sure that we have regular meetings. They reach...

Jun 2024
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Director

Operations

The person we work with from pCare is very thorough with the training that they provide. We do video...

Jun 2024
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Director

Loyalty, Operations

I am getting very familiar with TruthPoint Rounds and all the modalities that pCare has, and I...

Jun 2024
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Director

Culture, Relationship

I would tell a colleague to be open and honest with pCare about the colleague's current state and...

Jun 2024
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Director

Operations

The implementation of TruthPoint Rounds isn’t a knock on pCare; it is really on my predecessors....

Jun 2024
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Analyst/Coordinator

Relationship

The vendor has excellent customer service. Our staffing limitations limit our ability to use the...

Jun 2024
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Manager

Product

Most of the issues we have with TruthPoint Rounds are with integration into our pharmacy software...

Jun 2024
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Manager

Product, Value

TruthPoint Rounds has reduced our nursing staff’s workload a little but not a whole lot. Our nurses...

Jun 2024
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Manager

Product, Value

If I were to give advice to someone looking at TruthPoint Rounds, I would say to go for it. It...

Jun 2024
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Director

Relationship

I have a representative from pCare who I work with one-on-one. I can talk to that person at any time...

Jun 2024
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Director

Relationship

The vendor does really well with the system's quality. It is very easy for us to go to the vendor's...

Jun 2024
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Director

Loyalty, Value

The vendor provides what they say they are going to provide, but the system is very expensive for...

Jun 2024
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Director

Product, Value

TruthPoint Rounds moderately increased our nurses' workloads. Overall, TruthPoint Rounds reduces...

Jun 2024
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Director

Loyalty, Product, Value

TruthPoint Rounds has been great. It is a supplemental system. We have a lot of data that comes to...

Jun 2024
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Director

Product

I don't think the vendor can do anything about this, but a lot of our demographics don't want to...

Jun 2024
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Director

Product

I feel like TruthPoint Rounds is a good, quality product for our investment. We talk about it all...

Jun 2024
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Director

Relationship, Operations

The representative that we work with is really good about meeting with us ad hoc. When we have...

Jun 2024
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Director

Value

pCare works with us in terms of charges. They don’t charge us for every little thing. And we are...

May 2024
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Director

Product

pCare’s reports are incredible and so helpful to our nurse managers. They provide us with a lot of...

May 2024
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Director

Product, Value

The nursing staff does have to go into TruthPoint Rounds to open up the tickets. They get an alert...

May 2024
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Director

Operations

Once the end users are trained, the ease of use rates top of the scale. But end users have to be...

May 2024
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Director

Product

I am extremely satisfied with TruthPoint Rounds. There is never a glitch in the system, and if pCare...

May 2024
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CNIO

Relationship, Product, Value

The real-time surveys are working wonderfully, and the product ties in nicely with the manager...

Apr 2024
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CNIO

Loyalty, Product, Value

TruthPoint Rounds has decreased the nursing workload because we interfaced ordering functionality...

Apr 2024
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VP/Other Executive

Relationship

We're getting what we need from TruthPoint Rounds, and if we need something specific, we just have...

Mar 2024
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VP/Other Executive

Relationship, Product

We share our results with corporations we work with, and when they see good results, they are likely...

Mar 2024
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Director

Relationship, Operations

There is no ongoing training that I have observed, at least for my department. We have recurring...

Mar 2024
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Director

Product

We had issues connecting to TruthPoint Rounds, and the system was down for a while, but everything...

Mar 2024
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Director

Loyalty, Relationship

I'm working with pCare. We are going to update some things to make them friendlier for our...

Mar 2024
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VP/Other Executive

Product

The analytical part of TruthPoint Rounds is very good. We can pull reports. There are all sorts of...

Feb 2024
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VP/Other Executive

Product

I would buy TruthPoint Rounds because it gives us real data on off shifts. Even though we do rounds...

Feb 2024
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VP/Other Executive

Relationship

In TruthPoint Rounds, we get to change the questions and whatnot to accommodate the theme of the...

Feb 2024
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VP/Other Executive

Relationship

I don't have any major issues with pCare, and if I do have an issue, our contact at pCare is...

Feb 2024
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(0)
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VP/Other Executive

Product, Value

Data speaks volumes, and the product helps us locate areas and time frames that might be an issue....

Feb 2024
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Analyst/Coordinator

Relationship, Operations, Product

I do wish there were a better way to organize the comments in TruthPoint Rounds within the free-text...

Aug 2023
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Analyst/Coordinator

Relationship

Our main contact at pCare is very good at listening to what we need and what we want and then...

Aug 2023
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Analyst/Coordinator

Product

We love the reporting system in TruthPoint Rounds and the way the feature separates out the reports...

Aug 2023
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Analyst/Coordinator

Relationship, Product

Having immediate feedback is very helpful so that we don't have to wait on the patient to complain...

Aug 2023
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Analyst/Coordinator

Operations, Product

TruthPoint Rounds has been exactly what our organization has needed, and the solution is very easy...

Aug 2023
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