TruthPoint Rounds Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Loyalty
TruthPoint Rounds is not part of our long-term plans, but that is not because we don't want it to...
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Relationship
The vendor kept their promises in record time. They were really good. We probably went a little...
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Product
The vendor was happy to make custom reports for us, but some of the reporting in TruthPoint Rounds...
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Operations
When it comes to ease of use, we did get some questions back from users, and some needed a little...
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Operations
Regarding the implementation, pCare by Uniguest came in, and they were supportive. They were...
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Value
pCare by Uniguest doesn't charge us for everything. Their upgrades are pretty good. TruthPoint...
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Product, Value
I am very satisfied with TruthPoint Rounds. It has helped us advance the patient experience significantly....
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Product
TruthPoint Rounds brought about things that should have been part of our standard work but weren't...
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Product
We started with the patient-specific survey where we asked the patient a couple of questions. Those...
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Relationship, Operations, Product
Anytime pCare is doing system updates or website changes, like how they updated their URL a few...
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Relationship
pCare is very thorough in providing initial expectations when it comes to reporting and in making...
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Product, Value
Some of our intellectual providers are sometimes having a hard time with their usernames and...
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Relationship
There is someone at pCare who reaches out and makes sure that we have regular meetings. They reach...
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Operations
The person we work with from pCare is very thorough with the training that they provide. We do video...
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Loyalty, Operations
I am getting very familiar with TruthPoint Rounds and all the modalities that pCare has, and I...
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Culture, Relationship
I would tell a colleague to be open and honest with pCare about the colleague's current state and...
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Operations
The implementation of TruthPoint Rounds isn’t a knock on pCare; it is really on my predecessors....
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Product
Most of the issues we have with TruthPoint Rounds are with integration into our pharmacy software...
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Product, Value
TruthPoint Rounds has reduced our nursing staff’s workload a little but not a whole lot. Our nurses...
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Product, Value
If I were to give advice to someone looking at TruthPoint Rounds, I would say to go for it. It...
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Relationship
I have a representative from pCare who I work with one-on-one. I can talk to that person at any time...
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Relationship
The vendor does really well with the system's quality. It is very easy for us to go to the vendor's...
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Loyalty, Value
The vendor provides what they say they are going to provide, but the system is very expensive for...
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Product, Value
TruthPoint Rounds moderately increased our nurses' workloads. Overall, TruthPoint Rounds reduces...
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Loyalty, Product, Value
TruthPoint Rounds has been great. It is a supplemental system. We have a lot of data that comes to...
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Product
I don't think the vendor can do anything about this, but a lot of our demographics don't want to...
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Product
I feel like TruthPoint Rounds is a good, quality product for our investment. We talk about it all...
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Relationship, Operations
The representative that we work with is really good about meeting with us ad hoc. When we have...
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Value
pCare works with us in terms of charges. They don’t charge us for every little thing. And we are...
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Product
pCare’s reports are incredible and so helpful to our nurse managers. They provide us with a lot of...
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Product, Value
The nursing staff does have to go into TruthPoint Rounds to open up the tickets. They get an alert...
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Operations
Once the end users are trained, the ease of use rates top of the scale. But end users have to be...
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Product
I am extremely satisfied with TruthPoint Rounds. There is never a glitch in the system, and if pCare...
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Relationship, Product, Value
The real-time surveys are working wonderfully, and the product ties in nicely with the manager...
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Loyalty, Product, Value
TruthPoint Rounds has decreased the nursing workload because we interfaced ordering functionality...
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