pCare
Filtered view: All
Subject Expert
Adam Cherrington
Senior Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
When we engaged a patient engagement platform, we looked at several vendors. pCare really walked...
Login or Create an Account to see details.
pCare's system requires a willing participant. If someone is not in the headspace to take on...
Login or Create an Account to see details.
Throughout our whole journey with pCare, we met regularly with the team. As we built the product...
Login or Create an Account to see details.
With pCare, we pay one price and get a menu of items. We are not being asked to pay for more. If I...
Login or Create an Account to see details.
The implementations and upgrades with pCare are seamless, and the system is pretty intuitive, so we...
Login or Create an Account to see details.
When a TV goes down with the system on it, the vendor knows about the issue. They respond to the...
Login or Create an Account to see details.
The feedback that we have gotten from our end users about the pCare system is that it is extremely...
Login or Create an Account to see details.
We are planning to continue to use pCare's product. It is great and chock-full of information.
Login or Create an Account to see details.
We have educational videos that we send to the patient when education is ordered by the doctor. The...
Login or Create an Account to see details.
pCare is very easy. It comes up automatically on the TV for the patient to interact with at a...
Login or Create an Account to see details.
There is an opportunity to have better analytical data from the TruthPoint dashboard so that we can...
Login or Create an Account to see details.
The problem that we have is that there has to be more interaction with the patient for the...
Login or Create an Account to see details.
The issue is not that the product is not easy to use; our patient population just has a difficult...
Login or Create an Account to see details.
The vendor did a great rollout. The issue is that we would like to do regular trainings because we...
Login or Create an Account to see details.
Some of our clinicians don't know how to educate patients on how to use the product. I don't think...
Login or Create an Account to see details.
I have never really had an issue with pCare, and I have been working with the vendor for years. The...
Login or Create an Account to see details.
We have a lot of elderly end users, and not all of them are computer savvy. Even though pCare is...
Login or Create an Account to see details.
The service we get from pCare is good, but the rate we have to charge the patients for phone and TV...
Login or Create an Account to see details.
Our current TV infrastructure doesn't support everything that the software has to offer, but we...
Login or Create an Account to see details.
The educational videos that the vendor has to offer are outdated.
Login or Create an Account to see details.
I would possibly buy this system again, but I would have to research what other products are out there....
Login or Create an Account to see details.
I don’t know whether we are on the most current version of the product. The version we are on is...
Login or Create an Account to see details.
I like that we can develop our own videos to put up for the patient in the system. I also like that...
Login or Create an Account to see details.
We have had a couple of meetings with a pCare executive, and thankfully, they didn't pressure us too...
Login or Create an Account to see details.
If someone were considering pCare, I would suggest being very diligent about understanding TV...
Login or Create an Account to see details.
Someone from pCare reaches out to us regularly. That representative has been trying to nudge things...
Login or Create an Account to see details.
We haven't integrated pCare's system into our EMR. Our EMR vendor doesn't play nicely with a lot of...
Login or Create an Account to see details.
pCare has released new functionality, but we haven't taken advantage of it because we are just...
Login or Create an Account to see details.
We didn't have any glitches or problems with the recent upgrade. It went through just fine.
Login or Create an Account to see details.
We are trying hard to understand the ROI with this system. I am getting signals from leadership that...
Login or Create an Account to see details.
Older folks struggle with how much pressure the bed remote buttons need. Also, there are too many...
Login or Create an Account to see details.
Prior to introducing pCare to our care team and patients, we were operating on an antiquated TV...
Login or Create an Account to see details.
We would like to have more insight into other potential vendors and integrators. Right now, we want...
Login or Create an Account to see details.
The team is incredibly responsive and willing to assist us in meeting operational goals. The product...
Login or Create an Account to see details.
pCare is a patient engagement and infotainment system. pCare is easy to use for patients; they just...
Login or Create an Account to see details.
At one point, when hospitals struggled to have content for patients, pCare served a great need. But...
Login or Create an Account to see details.
pCare is moving to a cloud version, and we are evaluating the version to see whether it is better...
Login or Create an Account to see details.
We provide our clinicians with the pCare reports, and the clinicians seem to like them, but they...
Login or Create an Account to see details.
pCare always seems to be up on what is happening, and they touch base with me to tell us what is...
Login or Create an Account to see details.
I would buy pCare again. As a matter of fact, we are expanding it to a new facility. I would tell...
Login or Create an Account to see details.
pCare's service is good for the most part, and the senior leaders I deal with are very responsive.
Login or Create an Account to see details.
pCare always wants to charge us for everything.
Login or Create an Account to see details.
With some of the things we are working toward and with what pCare is trying to do for us, I expect...
Login or Create an Account to see details.
We get little to no customization with other survey tools, but with the pCare system, we can fully...
Login or Create an Account to see details.
The process of getting help to make any changes is super stellar because our contact is great, but...
Login or Create an Account to see details.
We really like the pCare system. Our usage has morphed a bit; we started out using tablets, but then...
Login or Create an Account to see details.
We had some great innovation from our senior adviser, who is phenomenal. That individual is the...
Login or Create an Account to see details.
I find the vendor very innovative. They have helped us develop great interfaces that get patients...
Login or Create an Account to see details.
I have never had the pCare system go down or had any other issues with it. It does a lot that we are...
Login or Create an Account to see details.
Our main concern is patient use and the ease of use for them, and we don't ever get complaints about...
Login or Create an Account to see details.
The vendor is customer oriented, so if we do have questions or needs, everything is very responsive....
Login or Create an Account to see details.
I would tell others to do their due diligence around knowing what they need. pCare will always let...
Login or Create an Account to see details.
I think pCare offers a super helpful way to provide education to patients via a TV service. It is...
Login or Create an Account to see details.
pCare has been a wonderful partner to us and our patients. The many features offered and the...
Login or Create an Account to see details.
pCare has been a very active partner in our journey to provide a better patient engagement...
Login or Create an Account to see details.
I like the ease of use of pCare's system. A toddler could use it. The colors are visually pleasing...
Login or Create an Account to see details.
We went on a voyage to find the perfect solution for patient communication and entertainment. We had...
Login or Create an Account to see details.
pCare's system is a great product. We are optimizing it with our hospital-wide system nicely. We can...
Login or Create an Account to see details.
One of the big successes we have had with pCare's system is tracking whether the length of stay for...
Login or Create an Account to see details.
When we have an issue or an update that needs to be pushed into the pCare system, we don't have to...
Login or Create an Account to see details.
pCare has been a great partner and has been very timely in responding to our questions. They think...
Login or Create an Account to see details.
The solution is meeting and exceeding our needs now. We used to not do anything electronically. If...
Login or Create an Account to see details.
pCare is very engaged. Whenever there is an issue or concern, the vendor is responsive. They...
Login or Create an Account to see details.
pCare truly has the patient in mind. They want to make the experience the best for the patients,...
Login or Create an Account to see details.
Sometimes the touch screens aren’t as sensitive as they should be. They are getting old and need to...
Login or Create an Account to see details.
The nurses are accustomed to the system. Unless someone is a very old nurse, they should be advanced...
Login or Create an Account to see details.
In the beginning, pCare offered what we needed. They did mention that there are features that we...
Login or Create an Account to see details.
pCare needs to provide a more seamless way to integrate data into the EHR because I haven't seen it....
Login or Create an Account to see details.
pCare is the easiest company I have ever dealt with, and I have dealt with a lot of major vendors....
Login or Create an Account to see details.
We need faster turnaround times from pCare when it comes to quotes and bills because upper...
Login or Create an Account to see details.
I would like the price of the phone service to go down if possible. The phone service is part of our...
Login or Create an Account to see details.
As far as the product quality goes, the vendor doesn't control the product, which is the TV. The...
Login or Create an Account to see details.
Overall, even though pCare is a large company, they have always felt like a small company. They have...
Login or Create an Account to see details.
The overall service is good. Whenever there is an issue, pCare is always right there to work with...
Login or Create an Account to see details.
The product is configured based on what the site wants on the portal, which could be movies, short...
Login or Create an Account to see details.
We have been able to make improvements with educating our patients on how to use or access the...
Login or Create an Account to see details.
Technology is important right now, and I can see the vendor enhancing their features or services in...
Login or Create an Account to see details.
We use pCare's software for our real-time feedback, which is given the same day. The questions are...
Login or Create an Account to see details.
We are considering replacing pCare's product, and we are looking at other options, especially as we...
Login or Create an Account to see details.
I had a bad taste in my mouth because when we first made the decision to go with pCare, they told us...
Login or Create an Account to see details.
I feel like we pay an awful lot of money, and I am not sure whether we have gotten the value for...
Login or Create an Account to see details.
It would make sense to link the product to our EHR so that our patients could be automatically sent...
Login or Create an Account to see details.
The support offered by our representative has been wonderful. That person is professional,...
Login or Create an Account to see details.
We have been very pleased with TVR Communications over the years. They are very responsive to us as...
Login or Create an Account to see details.
From a financial perspective, pCare provides a good product for what we are paying, but I can't...
Login or Create an Account to see details.
We haven't yet used all of the technology and features of the system. We are slowly moving toward a...
Login or Create an Account to see details.
pCare has the capability to greatly expand the system, but we aren't able to expand for a variety of...
Login or Create an Account to see details.
pCare has partnered with Quil, and we are working with them to do clinical planning for a certain...
Login or Create an Account to see details.
What I am getting is nothing compared to what the vendor has. pCare has become a high-tech company,...
Login or Create an Account to see details.
As we evolve our technology, I feel that pCare will be very successful, and I won't have significant...
Login or Create an Account to see details.
We are using the entertainment side of the product, and that includes movies on demand and patient...
Login or Create an Account to see details.
I have no issues with the vendor. They are very accommodating. Anytime I have questions, they get...
Login or Create an Account to see details.
We feel that no news is good news. We haven't heard any negative feedback from our patients about...
Login or Create an Account to see details.
pCare's on-site representative isn't here every day, even though it is in our contract that they...
Login or Create an Account to see details.
pCare will charge us for things that are on standby in case something breaks, but that seems...
Login or Create an Account to see details.
We have found that a certain integration isn't possible with the system. We have been working on...
Login or Create an Account to see details.
pCare sends us a report of what channels patients are using the solution to watch, how frequently...
Login or Create an Account to see details.
We haven't heard anything from the vendor about new technology. Every time that we have reached out...
Login or Create an Account to see details.
The advice that we would give to potential pCare customers would be to be very attentive to...
Login or Create an Account to see details.
pCare is far superior to our previous product. The vendor has been able to do everything we have...
Login or Create an Account to see details.
pCare does not nickel-and-dime. They have provided us with far more materials than we needed to...
Login or Create an Account to see details.
pCare is still working through the integration process. They are still adding content, but...
Login or Create an Account to see details.
pCare’s support is responsive. When we call or send an email, they respond within a half hour. I can...
Login or Create an Account to see details.
At different times, depending on who our representative is, some things are better than others. We...
Login or Create an Account to see details.
There are a lot of different things that we can do with the system. pCare's system can integrate...
Login or Create an Account to see details.
pCare hasn’t reached out with anything new in a while. If I make a fuss, they can be pretty responsive....
Login or Create an Account to see details.
The ease of use of the pCare system is a little higher for our nurses and clinicians than patients....
Login or Create an Account to see details.
We can't drive more outcomes with the system or get our money's worth because of a lack of...
Login or Create an Account to see details.
pCare does offer some add-ons that cost extra, and that turns us off a bit. The situation is not...
Login or Create an Account to see details.
pCare was excellent with our training. They are very strong and are responsive in general. With...
Login or Create an Account to see details.
There are some things pCare has talked about for a while, like moving to a cloud-based product. They...
Login or Create an Account to see details.
I hoped the pCare tool would be more strongly used by our clinical staff, but they are so busy with...
Login or Create an Account to see details.
Featured Reports
Preferences