Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Ambulatory Specialty EMR.

Will you help us?

Take A Survey

PCC EHR (Pediatrics)
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Ambulatory Specialty EMR.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

VP/Other Executive

I like the ease of use of PCC EHR. We have the ability to configure it ourselves. If there is...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PCC has a great community of pediatricians that we can go to in order to learn best practices and...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC has been wonderful. I am very pleased with PCC, not just for their EHR but also for all the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I love PCC EHR. It is streamlined, so it is perfect for what I need in my office. I don't have a lot...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC has a dashboard that shows us who is behind in immunizations, who hasn't had a checkup, and so...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC EHR meets my needs, but it could be a little better. I would love it if I could put together a...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC’s client support is so much better than the client support from other vendors. It is...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The big thing that PCC is doing right now is integrating certain screens right into our visits. All...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

During our implementation with PCC, PCC came to my office, stayed for a few days, and helped us...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I am not going to say that PCC is inexpensive. They are expensive, but I know other people that use...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's training is all online. I know that in-person training isn't feasible for the vendor....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We couldn't have made it through the COVID-19 pandemic without the solution. It really helped us...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC does updates pretty regularly. We did an upgrade recently, and it went off without a hitch. PCC...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a few tiny little things that I would like to see improved in the system. Those things...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Typically, if we call the vendor's support, then they will answer the phone. If we put in a ticket...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Several of my providers are part of online physician groups, and they asked those groups what...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC EHR is a straightforward, all-in-one solution. What we see is what we get. There is one price...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC EHR is the right tool for my job. It is an EHR designed for outpatient pediatrics. PCC has...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC EHR is designed to make my job easier and better. The dashboards are excellent and help me run...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor prides themselves on their personal relationships with each customer. They are now...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

When PCC announced that they were no longer supporting meaningful use, we became very dissatisfied....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Things have changed drastically from where we were with the vendor several years ago. We used to be...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC EHR is a very expensive product, but we were willing to pay for it because we felt like we were...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

PCC has been moving the billing process into the EHR. Before, when somebody at the front desk would...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The physicians have had issues with the subscribing portion of PCC EHR. A couple of years ago, PCC...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In general, PCC EHR is very user friendly. The doctors build their own protocols for visits and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are a few things that we would like to be improved in PCC EHR. One of my doctors just came to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

PCC is always improving, and we are always putting in tickets. When little things come up and the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We picked up telehealth virtually as fast as we could as soon as COVID-19 hit. PCC gave us a lot of...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PCC EHR is very easy to use for the doctors and staff. PCC EHR is always being updated. There isn't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

PCC has an annual conference to support independent physicians, and that is always a big help for...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC doesn't add features just for a single client. Instead, PCC takes the overall feedback, and they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

There are so many things that we can do, and that is a little bit overwhelming. We are almost...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC doesn’t charge us for every single thing. They are very reasonable. I have negotiated things...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The training is there, but we don’t fully take advantage of it. PCC could do more to help us take...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Our entire practice pretty much went to telehealth for a couple of months during COVID-19. PCC was...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I have the utmost respect for PCC and am totally happy to pay a little bit of a premium for them...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC is excellent. They are pretty personable and accessible. We started using PCC several years ago...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC EHR does the analysis of visits, billings, charges, and everything. It doesn’t do the billing...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The customer support from PCC is amazing. It is simple. When we first started with the EHR years...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC is so up to date with our specialty’s policies. As soon as I have a patient with a certain...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The upgrades from PCC have been great. PCC has updates every couple of months. Recently, the updates...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC’s support has always been excellent. The support team is very responsive and gets back to us...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The cost for this product was just one fee, and it included everything. The system paid for itself...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wanted to buy the product way before we got it. I have recommended it to other offices, and they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation was virtual. I thought I wasn’t going to like it, but it worked out great. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is so easy to use. I just couldn’t wait to use it because of the features the vendor was...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is very easy to use. It feels quite natural. Before we went live, the vendor gave us a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The only thing I would change about the product would be for it to all be Windows. We are still...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We already had another product with PCC, so the integration was smooth. They knew how to import...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I want certain functionality and ask the vendor about it, they will sometimes see whether they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every time we talk to PCC, they don’t make us feel dumb when we ask a question or just forget how to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

When we were deciding what product to get, other EHR companies would tell us what our office needed...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC EHR is the best EHR on the market. I have seen and worked with other EHRs, and there has never...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

For end users, the ease of use is great. We have people who can chart in the system on their first...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC has a client advocate who reaches out to every office. Once or twice a month, our client...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I am on a first-name basis with the owner. At user conferences, the owner comes up to people they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I have recommended PCC EHR to many people. When people are not happy with their EHR, I tell them to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

A year from now, I think my satisfaction will still be high. PCC has already given us the road map...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC is involved with their clients. PCC sends out surveys asking what they should add, and they add...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC's system is not the cheapest. I know that it is more expensive than some others. However, when...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I have recommended this solution to my colleagues and friends. I have many good moments with the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The vendor is happy to share business ideas between practices. PCC learns what we are doing and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

One of the things that I like about PCC is that they don't charge me by the item. They also don't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We get warnings about the system's updates. PCC will send us videos before major updates, and those...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC updates the system when appropriate. We don't have to ask for updates. They just happen. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC is trying hard to do well. At first, they were trying to jump through hoops, but that doesn't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor's support has been good. It has been a little slower in the last six months though. We...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did the implementation during the COVID-19 crisis, so it was a brand-new way to implement for the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC’s practice management being pediatric driven is one of a kind. We just don’t find that. I rarely...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC has nothing but excellent customer service. My dream was to be able to go with PCC. I do nothing...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t make promises that they are not following through with. The only change that we...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC tries really hard to improve the science behind running pediatric practices. The solution is...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor's training was excellent. PCC makes sure that people know what they are doing before they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I know a lot of the vendor's executives, so it is not hard for me to find someone to help me when I...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We requested a special report from the vendor, and they were pretty responsive about it. They were...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had some struggles with PCC in the beginning, but over time, they have definitely cleaned things...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC provides specialty-focused software. There are some things that the vendor really should have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The cost of PCC EHR is based on what we charge. For example, when we are doing refunds, we have to...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC has some training videos, but they could use some improvement. The vendor's training is more...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a lot of high-priority things that PCC should be doing. Part of the problem is that their...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC has a spokesperson who does all of their interactions, but that spokesperson has never worked in...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The technology is wonderful. We don’t have any issues with it. We have had the system for a long...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC does pretty well at meeting our needs. COVID-19 threw a little wrench in everyone’s buckets, but...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some things that we would probably like to change a little bit. Sometimes, PCC is really...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are not very tech savvy in our office, so we sometimes get support from PCC on the product at...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC EHR is almost stupid simple to use. It is so nice because there are several ways we can find a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We definitely get our money’s worth with PCC EHR. The nice thing is PCC bills us once a year, and if...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I recommend PCC EHR often because getting an EHR is a big investment. The most important thing is...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC plans for the future and what functionality they think we will need. Their reports are much more...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the COVID-19 crisis, PCC shifted gears really quickly for us so we could start doing...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC keeps their promises, and they almost overdo that, which is good. Whenever we need something, I...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC EHR works seamlessly with our patient relationship management system. PCC's programmers worked...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC’s price is pretty much all inclusive. We have actually been surprised with all of the support...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Any patches or upgrades from PCC have been seamless. I don't know when they do them, I never hear...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I don't get complaints about the way PCC EHR works. PCC advertises how it works, and that is the way...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

With interoperability, we had a transition from another EMR, and that was horrific. PCC ended up...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

In my summary reports, I have seen that PCC’s ability to provide support has always been good. They...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I have used many EMRs, and I recognize that PCC’s setup requires a bit of a bigger front-end price....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I have already recommended PCC to peers multiple times. I have seen PCC at different conferences,...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

PCC started a webinar series during the COVID-19 crisis to address all the needs of the slow...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

PCC has a nice website with videos and lots of training tools. The solution works for our providers....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

PCC doesn't oversell. They are pretty honest. They are making incremental improvements here and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

A lot of the satisfaction around PCC really comes out of the community that they create and the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC’s support is second to none. They stayed ahead of the COVID-19 codes that are coming, they were...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

PCC has started to implement direct secure messaging, which allows communication to be improved with...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We recently tried to integrate with an online scheduling, check in, preregistration, and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have a client advocate from PCC, and that person is available all the time. If I have to leave a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC gives great supportive help. They stay on a project until they get a resolution. They do not...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

PCC has helped us with some of our missed appointments because we do notifications to remind people...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We love PCC. They are excellent at performing upgrades and are always working on interoperability....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a very unusual relationship with PCC. With other companies, we buy the product, and we never...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues with the notifications, but I don’t know whether the issues are really PCC’s...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The tool works extremely well with connecting to our patients in the portal. The providers are able...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has been very supportive during the COVID-19 crisis. The vendor helped us implement our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Years ago, I would have given PCC the highest marks for executive involvement. I just felt like I...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have some concerns about the way the reports are. I can’t always get everything by location, and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My providers love the system because it is unique to pediatrics, so it fits our workflow. There are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are several ways to check to see what is going on. If PCC has to do an extra upgrade because...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We love the system. I told my office manager that we didn't have an EHR and that maybe we should...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

PCC provides tons of training. We go to the website, and there is a boatload of videos. We can call...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Labs and x-rays integrate with PCC EHR. We communicate using an internal chat that has been...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

When we were going to experience a natural disaster, we had tons of support from PCC. They were...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We can do a lot of things. We can schedule appointments, reschedule them, or cancel them, and the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The product is super intuitive. It is even super easy for new hires to catch on to. When new people...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Our protocols are very click friendly. We click on lots of things and type other things. The new...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Before the update, we could use the automatic text feature in the office, but when we were working...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

In preparation for PPE and COVID-19, PCC started offering webinars. Guest speakers hit all the key...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The phone and web support are excellent. PCC has assigned each office someone who is their contact....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

One thing we love most about the system is the dashboard. It gives us both a financial and clinical...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We recommend the vendor all the time. They are awesome. I sure hope that the product is as good in...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The system is absolutely part of our long-term plans, we would buy it again in a heartbeat. For what...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We would like to see patient pictures.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don't really talk to the vendor executives much. The support is awesome. We call and get an...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of anything that PCC's support is fixing, it would be nicer to have more options for the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF