Safety, Risk, and Compliance Solutions
Filtered view: All

Subject Expert
Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

Performance Health Partners is doing amazing. There is nothing that comes to mind about what they...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our implementation was pretty complex due to our organization's needs, but Performance Health...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We looked at a few vendors before making a decision, and out of those vendors, we found Performance...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Performance Health Partners helps us remain compliant with the multitude of regulations that...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We almost consider Performance Health Partners to be an enterprise vendor because we use their...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

One of the biggest things that stands out to me about Performance Health Partners is that their...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Performance Health Partners does great with their executive and technical support. One of their top...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Performance Health Partners provides a management solution for our vendor contracts. We can upload...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use the solution for incident reporting. We are able to track and foresee where occurrences...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been pretty good whenever we have made suggestions or have needed anything to be...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are really happy with Performance Health Partners, and we like how things are going. Unless...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Safety Risk and Compliance Solutions is easy to use. Accessibility is one of the benefits of the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The overall aesthetic look of Safety Risk and Compliance Solutions is not my favorite. I think it...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Safety Risk and Compliance Solutions has been great. I really like the system. One of the things I...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our outcomes of using the product are having all of our compliance, privacy, and safety incidents...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like how easy Performance Health Partners is to work with. We are not easy to work with....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product’s link isn't the best. It would be nice to be able to customize the link. We have a QR...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

A lot of the compliance lines have a hotline where somebody can call, but this vendor just has...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven't had the product for very long, but we have been able to track some trends already and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor did their due diligence with getting training out to us, and they made the training...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor’s customer service is phenomenal. I had very few issues to begin with, but the customer...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The solution is very reasonably priced. We compared several different products, and this one seemed...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product is easy for users who input occurrences. It is streamlined and works well. However, the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of the outcomes we can get from the platform are on us. If nobody is reporting any data, we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have seen an increase in compliance by using the platform. I didn’t really know there was a...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I feel like we already have everything that we need from the platform. We expanded our use of the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am always skeptical of vendors at first because I don’t know whether they are just telling me what...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a lot of reports in the platform, and we can pull any kind of data we want to. That...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For some of the small customizations we want to make, Performance Health Partners trains us on how...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have been extremely happy with Performance Health Partners. They have done everything we have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One thing I always tell people when they are looking to use Performance Health Partners' platform is...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did everything remotely for the training. Performance Health Partners never had to come out, and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we added a certain module, Performance Health Partners charged a lot less than I budgeted for....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

One outcome we have seen from the product is that we have a more structured and reliable contract...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

What I like most about the vendor is the leadership. They are very good about customizing products...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product has built-in dashboards that show us what the highest-risk areas are, like what...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Performance Health Partners didn't charge me for anything extra, even though I drove them crazy in...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have recommended Performance Health Partners' product to everybody. I always tell them that the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support people from Performance Health Partners always answer me right away. They are fabulous....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I was told I could get as much training from Performance Health Partners as I needed. The vendor...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the ease of inputting an event into the system. The ease of that process has made our staff...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is some functionality in the system that requires us to go through a lot of steps to review...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We looked at other systems but didn't really consider them because the Performance Health Partners'...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything Performance Health Partners told me they could do came true. The system turned out to be...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

This system isn't as intuitive or user friendly as most software. I use different systems quite...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The product is in our long-term plans because it is affordable and Performance Health Partners is...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We had a really antiquated incident reporting system, and when I found Performance Health Partners,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Safety Risk and Compliance Solutions is a fairly straightforward system and is so much more...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

One reason we went with Performance Health Partners is that we wanted to be able to work with our...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The implementation process with Performance Health Partners was pretty darn smooth. They are great...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Performance Health Partners’ training was okay. It was implemented during COVID-19, so the training...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

When we transitioned to a new account manager with Performance Health Partners, we had sort of a...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Performance Health Partners has a customizable system that is far less expensive than other systems....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has been very helpful, but a few things in the system could be better. If someone starts...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We switched to this system because we could see how to reduce common events with the data. We can...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We use many different programs across our departments, so if the system could transfer data between...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Performance Health Partners has remarkably quick response times when it comes to returning phone...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We set up several meetings for our organization to learn how to use the system. It has been easy for...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We left our previous system because we couldn't get through our events or see good reports in that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It took us a few months to really get the system ingrained in our organization. Our employees picked...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We did a couple of training calls with the vendor's people, and those people were very responsive....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

A few things that really stood out to us were the vendor's amazing customer service and their...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system's medication section includes documentation errors for medication, pharmacy errors,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor avoids charging us for every little thing. They have offered us a lot of free hands-on...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like how easy the solution is for people who are reporting incidents. The solution is just clicks...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If users don't use the solution a lot, then it can be kind of difficult for them to figure out what...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have personal contacts at Performance Health Partners. If I have questions or concerns, I can...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we surveyed the market, we looked at a couple of other solutions, but Performance Health...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We track and trend patterns with the product so that we can do corrective actions on any patterns...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system's outcomes are good because we now have more things to report. The solution helps us to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was able to meet our needs in terms of the requirements we need to track event reporting....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We were trying to balance improved functionality with simplicity and ease of use for the end user....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are increasing our volume in reports, although not quite to the scale we had hoped. But things...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been great. Throughout the process of setting up the system, we used another platform...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t avoid charging for every little thing because if we wanted to make any changes to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I just didn't feel like the training was sufficient. Also, it seemed like we were bothering the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are having an issue where we aren't getting notifications. We don't really know whether incidents...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If we needed to make a buying decision, we would consider other options and take a bit more time to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The back-office users and managers who work in the system have the biggest issues with the product....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Many people on our management team feel like the audits are so tedious that they want to go back to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The response time from the service people is a little delayed compared to the previous response...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't see the vendor reaching out to us a lot. We contact them more than they contact us. If the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The integration is fine, but we have had a couple of outages.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Before we had this product, we did incident reporting on a spreadsheet. We sent emails to the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I want to give kudos to the Performance Health Partners team because they have been great to work...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We wish we had accomplished an integration between our EMR and Performance Health Partners’ system....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Building audits has been a challenge. We have tried to automate everything. My director wanted...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The training was good because it was very short, sweet, and to the point. The vendor has tiny...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor had a big initial build-out fee. But as we add certain platforms, there is a very minimal...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

With Performance Health Partners, we have not integrated systems at all, so everything that we do in...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product has really helped us get organized as far as online incident reporting goes. It helps us...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are using multiple platforms from Performance Health Partners. I love Performance Health...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product allows everybody to put in information the same way. That is a positive outcome. When we...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If we had more detailed training from Performance Health Partners, that would be helpful.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I was impressed with the team we worked with in terms of layout, integration, and everything else....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My plan was for the first year of having the solution, we could have a centralized database with...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The folks at Performance Health Partners communicate very well with us. If I need them to add a new...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Data collection and exploration in the solution are strong. We have great analysis tools for...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are some parts of the software that are not very intuitive. I think things could be...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF