Safety, Risk, and Compliance Solutions Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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Director

Relationship

Performance Health Partners checks in often. They are really strategically focused and attuned to...

Jul 2025
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Director

Product

I really appreciate Safety, Risk, and Compliance Solutions’ up-to-the-minute data and dashboard. I...

Jul 2025
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Director

Operations, Product

Safety, Risk, and Compliance Solutions is really easy to use, both on the design side and on the...

Jul 2025
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Director

Operations, Value

When I first got to this organization, we were doing incident reports on paper forms, and there was...

Jul 2025
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Analyst/Coordinator

Operations, Product

In customizing the solution, we have found that the vendor has a wide scope of what they can do, but...

Jul 2025
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Analyst/Coordinator

Culture, Value

Performance Health Partners has been very flexible in adding things to the product that we already...

Jul 2025
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Analyst/Coordinator

Relationship, Product

The solution has worked extremely well for us. We needed some help from the vendor, and they were...

Jul 2025
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Analyst/Coordinator

Relationship, Operations

Performance Health Partners has been very good about taking phone calls from us and setting up...

Jul 2025
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Analyst/Coordinator

Product, Value

The system has made data collection much easier. For example, if a client is having some long-term...

Jul 2025
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Analyst/Coordinator

Loyalty, Product

Performance Health Partners has been outstanding. We like that the system is customizable to...

Jul 2025
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Manager

Loyalty, Product

There is some room for improvement with some of the product's search capabilities and reporting. We...

Jun 2025
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Manager

Relationship

The vendor has been incredibly supportive in helping us achieve the additional reporting measures we...

Jun 2025
||
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Manager

Product, Value

Due to the product, we have been able to create and utilize a more efficient tool for incident...

Jun 2025
||
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Manager

Relationship

The vendor is very good at communicating, emailing us, and trying to tell us what they have heard...

Jun 2025
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Manager

Product

I may have my search results and may only be able to see five results at a time. I may wonder...

Jun 2025
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Manager

Loyalty, Product

There are a few things that we need to work on, but there are issues on both sides. Providers don't...

May 2025
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Manager

Operations

For someone who is making a purchasing decision, I would tell them to just make sure that they have...

May 2025
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Manager

Relationship

Performance Health Partners is always there to help out if something comes up. If I need to send an...

May 2025
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Manager

Operations, Product

We are using the data from the solution to make improvements. We also use it for our audits so that...

May 2025
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Manager

Loyalty, Product, Value

The solution has definitely made an impact with our board members. They really like the reports and...

May 2025
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Manager

Relationship

I feel like we are aligned with Performance Health Partners and don’t have to look outside for...

May 2025
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Manager

Product, Value

We used to have things in different places, and having everything in Safety, Risk, and Compliance...

May 2025
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Manager

Loyalty

One reason we went with the solution was that our risk management piece was far behind when it came...

May 2025
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Manager

Operations

I get training emails from Performance Health Partners, and the trainings are short, sweet, and...

May 2025
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Manager

Product

The solution hasn’t been too easy for the HR department because there are just some people in the HR...

May 2025
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Director

Relationship, Operations

I was able to reach out to multiple people at any level at Performance Health Partners throughout...

Apr 2025
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Director

Product

With the system, we have found that the end users can't see all the forms that they submit without...

Apr 2025
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Director

Loyalty, Product

I am extremely satisfied with the system. The only thing that does not meet our needs involves...

Apr 2025
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Director

Loyalty, Relationship, Product

The product is very high-quality. The upgrades have been very seamless; we haven't had any issues...

Apr 2025
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Director

Product

The solution has been very simple for the end users and for us. We have had to go in, make some...

Apr 2025
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Director

Product

Since we have started using the solution, our reporting features for our incident reports have...

Apr 2025
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Director

Operations

Performance Health Partners' system is so simple to use, especially for our end users. We did some...

Apr 2025
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Director

Culture, Relationship, Operations

Performance Health Partners offered us a lot of support, but during the go-live and into the build...

Apr 2025
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Manager

Operations

We don't have ongoing training with Performance Health Partners. There was just the one-time...

Apr 2025
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Manager

Relationship, Operations

When we were first implementing the tool, we talked to one of the Performance Health Partners...

Apr 2025
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Manager

Product

The solution is definitely delivering how we expected it to. We are using the platform for incident...

Apr 2025
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Manager

Loyalty, Product

We vetted several vendors, and Performance Health Partners was our preferred one; the overall...

Apr 2025
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Director

Relationship, Operations

The implementation of Performance Health Partners’ solution was really smooth. The vendor is super...

Apr 2025
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Director

Value

Through working with Performance Health Partners' system, we can track employee concerns in a...

Apr 2025
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Analyst/Coordinator

Relationship

I have recommended Performance Health Partners. When people are looking for safety reporting...

Apr 2025
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(0)
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Analyst/Coordinator

Relationship

Performance Health Partners is great. They absolutely keep all their promises and then some....

Apr 2025
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Analyst/Coordinator

Product

Safety, Risk, and Compliance Solutions is a pretty straightforward piece of software. Performance...

Apr 2025
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Analyst/Coordinator

Loyalty, Value

Performance Health Partners absolutely avoids charging for every little thing. I'm so glad that we...

Apr 2025
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Analyst/Coordinator

Operations

Performance Health Partner's training is really good. They offer training all the time. We can pop...

Apr 2025
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Analyst/Coordinator

Product, Value

Because of the solution, we have achieved a better workflow on our safety reporting system. The...

Apr 2025
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Director

Value

The vendor avoids charging us for every little thing. They are generous. I haven't heard much from...

Mar 2025
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Director

Operations, Product, Value

I would rate the system's ease of use at the top of the scale. I had to train our staff members, and...

Mar 2025
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Director

Product

The system assists me in deciding whether I need to do a root cause analysis on a problem or simply...

Mar 2025
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Director

Operations

The vendor's implementation services were perfect. I literally did nothing. When the vendor did the...

Mar 2025
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Director

Loyalty, Relationship

Performance Health Partners has never failed me. Their executives have answered every email I have...

Mar 2025
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(0)
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Director

Culture, Operations, Value

The system is simple to use, and everyone uses it for every reason under the sun. Performance Health...

Mar 2025
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(0)
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Director

Operations, Product

The system is truly user friendly. Whenever it is implemented, our staff members will use it and...

Mar 2025
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(0)
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Director

Relationship, Product

I had a few incident reports about similar falls because patients hadn't asked for help. When I...

Mar 2025
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(0)
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Director

Product

Recently, I have been producing more reports with the system, but I do that on my own. The vendor...

Mar 2025
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(0)
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Director

Product

We need to work with Performance Health Partners on a few more things, like building the reports...

Jan 2025
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Director

Value

Performance Health Partners' prices aren't over-the-top expensive. I looked at other vendors before...

Jan 2025
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Director

Operations

Performance Health Partners' training has been good. The vendor does live sessions with us when...

Jan 2025
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(0)
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Director

Product

With Safety, Risk, and Compliance Solutions' incident reporting system, we have been able to put...

Jan 2025
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Director

Loyalty

The system has enhancement methods, so we are looking at other ways to use the system. It is very...

Jan 2025
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(0)
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Director

Relationship

We don't have any issues with Performance Health Partners. They have been very helpful. They have...

Jan 2025
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(0)
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Manager

Operations

Performance Health Partners was pretty easy to work with on the implementation, and they were very...

Jan 2025
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(0)
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Manager

Product

With Performance Health Partners, we have a web-based system, so it isn't fully integrated within...

Jan 2025
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(0)
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Manager

Relationship

Performance Health Partners is very receptive to us, and they are very responsive to requests. They...

Jan 2025
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(0)
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Manager

Product

Performance Health Partners’ solution has given us improved reporting not only for employees but...

Jan 2025
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(0)
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Director

Product, Value

With Performance Health Partners, we have been able to improve our medication-error reporting with...

Dec 2024
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(0)
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Director

Loyalty

We are looking to expand our use of the product in the future so that the product can be more...

Dec 2024
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(0)
 Thank you  Helpful

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Director

Operations

Performance Health Partners is better about training than other vendors. Performance Health Partners...

Dec 2024
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(0)
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Director

Operations

I would tell peers when implementing Performance Health Partners to ensure they have subject matter...

Nov 2024
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(0)
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Director

Relationship, Value

I am exceptionally likely to recommend Performance Health Partners. Safety, Risk, and Compliance...

Nov 2024
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(0)
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Manager

Operations

Our work with Performance Health Partners has been seamless. Our transition to a new platform went...

Oct 2024
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(0)
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Manager

Value

I would absolutely recommend Performance Health Partners. What I like about Safety, Risk, and...

Oct 2024
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(0)
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Manager

Operations

The vendor provides webinars, which are quick half-hour sessions letting us know things that they...

Oct 2024
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(0)
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Manager

Product

The only hiccup with the product is that I would like to be able to get specific data to specific...

Oct 2024
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(0)
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Manager

Operations

The vendor's training is excellent. They are short and effective. In terms of when we put things...

Oct 2024
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(0)
 Thank you  Helpful

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Manager

Operations

The implementation of the product was incredibly easy. The vendor has a very well-thought-out...

Oct 2024
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(0)
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VP/Other Executive

Loyalty, Product

The gap with Safety, Risk, and Compliance Solutions is on the report side. To run reports of any...

Oct 2024
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(0)
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VP/Other Executive

Product, Value

The issue with driving the outcomes is we have to have the data analytics to pull things together,...

Oct 2024
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(0)
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Manager

Relationship, Product

Performance Health Partners is working to enhance their reports. I like that whenever I want...

Sep 2024
||
(0)
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Manager

Product

I would like Performance Health Partners to make sure that the interface for the demographics is...

Sep 2024
||
(0)
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Manager

Product, Value

With our prior vendor, we were charged for any changes. I'm not seeing that with Performance Health...

Sep 2024
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(0)
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Analyst/Coordinator

Relationship

Things have been going very well with Performance Health Partners, and we have been pleased. The...

Aug 2024
||
(0)
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Analyst/Coordinator

Relationship

When we have had challenges, they have been resolved. When we went through some changes, Performance...

Aug 2024
||
(0)
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Analyst/Coordinator

Product, Value

One thing that we have seen with the solution has been an increase in reporting because it is easier...

Aug 2024
||
(0)
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Analyst/Coordinator

Operations

Performance Health Partners is pretty great with training. The vendor is proactive and very...

Aug 2024
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(0)
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Analyst/Coordinator

Product

There are so many forms in Safety, Risk, and Compliance Solutions that it would almost be better if...

Aug 2024
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Analyst/Coordinator

Relationship

Performance Health Partners is constantly asking our opinion on things, and then they take our...

Aug 2024
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Analyst/Coordinator

Product, Value

We are able to see trends a little better when we use the system. We love the system's dashboards,...

Aug 2024
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CEO/President

Product, Value

Safety, Risk, and Compliance Solutions has gotten our organization to be really on top of compliance...

Aug 2024
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(0)
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CEO/President

Relationship

One of the nice things about Performance Health Partners is they are super flexible. We had to...

Aug 2024
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(0)
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CEO/President

Product

The Safety, Risk, and Compliance Solutions program is definitely part of our array of the...

Aug 2024
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(0)
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CEO/President

Product

Recently there was a major update to the whole Safety, Risk, and Compliance Solutions platform, and...

Aug 2024
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(0)
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CEO/President

Value

The Safety, Risk, and Compliance Solutions program is not that expensive for what it is. In the...

Aug 2024
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(0)
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CEO/President

Loyalty, Relationship

Performance Health Partners is super friendly, and on a personal level, I feel good when I speak to...

Aug 2024
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(0)
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CEO/President

Product

I do appreciate the solution's ease of use for our staff so they can pull reports for risk...

Aug 2024
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(0)
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Manager

Operations, Product

We use the Safety, Risk, and Compliance Solutions system tremendously. We went through a merger...

Jul 2024
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(0)
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Manager

Loyalty, Product, Value

The outcomes we have achieved from using Safety, Risk, and Compliance Solutions are that it seems to...

Jul 2024
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(0)
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Manager

Relationship

Performance Health Partners' team is very helpful when we come up with suggestions for the system....

Jul 2024
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(0)
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Manager

Product

My only suggestion for Performance Health Partners would be that I wish we could change the format...

Jul 2024
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(0)
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Analyst/Coordinator

Product, Value

The staff is reporting more than they did prior to working with the firm. I have data and graphs to...

Jul 2024
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(0)
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Analyst/Coordinator

Relationship, Operations

The firm is continually providing webinar trainings for their clients, and they listen to our...

Jul 2024
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