PharmaForce 340B Commentary
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User Commentary
The home infusion contract pharmacy is very different from the retail contract pharmacy. The...
The thing that I don't like about PharmaForce is the slowness of the vendor. They promised to...
We have to use PharmaForce because they're the only option available for us for some of the...
With the process for the invoicing, it’s always a few days late. We can live with that. But I also...
I like the people that I work with, and the vendor has very good support. I do like working with...
Some of the costs per script are a little high, and PharmaForce could potentially be a better...
Very few of us are actually trained on PharmaForce 340B, likely because it isn't as highly utilized...
I don't know about the development and innovation on PharmaForce's road map. Things need to be a...
Things are changing so much in the realm of drug manufacturer restrictions, and some of that, we...
We have a monthly call with PharmaForce, and I've never had a single moment's issue with them. When...
Whether I would buy PharmaForce 340B again requires a two-part answer, as it's been a double-edged...
I like that PharmaForce 340B is easy to use and really user friendly. It is easy to understand and...
I really like my new account manager. They try very hard. It can be a little hard to count on other...
I feel like PharmaForce should have a bigger hand in helping with the compliance aspect of this...
There are a lot of competitors in the space, and it is evolving rapidly. PharmaForce is doing well...
I have not really seen a training program from PharmaForce. I hope I get one, but I have not seen...
PharmaForce 340B works as intended with some hiccups here and there, and the vendor's fees are...
PharmaForce has been pretty responsive from a customer service standpoint. In the last couple of...
We only use designated pharmacies with PharmaForce, and they know that because we have an account...
PharmaForce handles referral management for us. They have a referral capture portal that I can look...
PharmaForce 340B has a dashboard that I can use to go in and look at things that are capturing and...
There's always room for improvement with solution capabilities. The only thing I've had an issue...
We have questioned charges, and PharmaForce has been quick to explain them.
For any new drug manufacturer restrictions, my account representative at PharmaForce sends me an...
There have been a couple of mistakes from PharmaForce that have cost us a lot of money. But...
We have a cash card program with PharmaForce, and PharmaForce uses their own PBM; that makes things...
We were having lots of problems with our previous third-party administrator, but I'm happy with...
PharmaForce 340B has a good tool that lets us capture referral claims manually. The solution's...
I recently had to get access to PharmaForce's training for some reporting. My training was just a...
We do have consistent communication with PharmaForce. Our representative is accessible, friendly,...
We have had some difficulty recently transitioning through the different 340B restrictions when we...
I’m currently working with another third-party administrator because it is the one that our pharmacy...
PharmaForce gave me a spreadsheet and said there are some restrictions with clients and to let them...
PharmaForce is charging us a finance fee, and that is not something they did when we started. When...
PharmaForce's cash-card PBM system is very robust and gives a lot of options for customization. It...
On the PBM side, with the cash-card program, I wish there were a few more capabilities and some more...
When it comes to navigating drug manufacturer restrictions, PharmaForce is good about sending out...
I haven't specifically asked for training when we've enrolled new users specifically for the PBM...
PharmaForce has a new support ticket system that they started at the beginning of the year, and I...
Implementations are slow. It feels like PharmaForce has many projects and not enough staff members...
We had issues with a certain company's products. We were not able to get any answers on how to...
One of the holes in PharmaForce 340B that the vendor is fixing in the next version is that when we...
What attracted me to PharmaForce initially was that they seemed to be very honest and a hands-on...
PharmaForce’s support is really good. However, we have to deal with the PBM as well, and they are...
Filtering for referrals in PharmaForce 340B is cumbersome, but it is not that difficult, so it is...
The reason we didn’t jump on the referral platform when PharmaForce initially offered it was that...
Early on, the financials in PharmaForce 340B were separate from what we could see, so we would get...
The people we are working with at PharmaForce are just exceptional. The vendor just has the best...
PharmaForce is excellent at helping us navigate drug manufacturer restrictions. They are really...
The support has been amazing, and we have had the same account manager since the implementation.
PharmaForce 340B struggled to provide 100% claims visibility to our known specialty prescribers....
A big problem with the solution is that we had a home infusion contract pharmacy and an entity-owned...
There were issues with processing invoices. PharmaForce really struggled to process EDI invoices. In...
We didn't have the ability to enter credit invoices ourselves or process invoices ourselves. We...
What I initially liked about the vendor's contract for contract pharmacy was that it was a flat fee...
PharmaForce’s training was actually really good. They would hold global meetings weekly, if I'm not...
To the vendor's credit, they did make improvements. They were putting a lot of effort into...
Partnership is one of PharmaForce’s strengths. The vendor is small enough that they still really dig...
PharmaForce has entered the PBM space, and that is pretty exciting because a lot of larger health...
Support is one area where PharmaForce could improve. It does take a bit of time to resolve some of...
A lot of systems are built to try to help health systems navigate split billing and contract...
One thing I know that PharmaForce was talking about developing was an actual retail pharmacy...
We are pretty happy from an account management perspective. We have been able to get a lot of client...
In PharmaForce 340B, the reports have to be pieced together. For the reporting, we have to go into a...
PharmaForce’s support is not awesome. The communication aspect of itisn't great. There are problems...
PharmaForce’s systems do not match what they say they are doing. There are always NDCs that slide...
PharmaForce’s fees, from a contract perspective, look like they are going to be good. But when an...
I felt like the vendor's training was pretty effective. It has been a while since I have had any...
The vendor is currently updating the entire system to improve functionality and to fix some problems...
The vendor has been very supportive. They reach out and communicate very, very well. They definitely...
The solution is pretty labor-intensive, but 340B in general is just a very labor-intensive and...
The pharmacy buyer is who navigates drug manufacturer restrictions more than PharmaForce. I'm...
The vendor’s support has been pretty effective. We have had some different account representatives,...
We have had multiple ongoing issues with PharmaForce 340B that have yet to be fixed. PharmaForce...
When PharmaForce 340B is working correctly, it is very user-friendly.
One issue we have had with PharmaForce 340B is with the NDC-to-charge-number crosswalk. There were...
PharmaForce could spend more time doing training. I don't feel like we got enough time training....
We had a very long implementation process, but PharmaForce has been a good partner. The...
PharmaForce did a pretty good job with training. We have limited functionality in the system; we are...
We are pretty new with PharmaForce, but so far, we haven't had any major issues navigating drug...
The split billing aspect of PharmaForce 340B has a lot of support tools built into it for...
I would especially recommend PharmaForce 340B to anyone in the 340B realm. The communication and...
I think the vendor’s communication and customer support are great, whether I am dealing with my...
We have a really stellar account manager at PharmaForce. I can't speak for every single one of...
We would like ongoing training from PharmaForce, especially around current events. There have been a...
PharmaForce is working on things that they don't currently have because of all of the recent...
PharmaForce knows what drug manufacturer restrictions affect what types of covered entities, and...
We receive constant training from our account manager.
PharmaForce has made some pretty decent strides since we signed on with them.
PharmaForce should restructure their fees. In some instances, it seems as though the vendor's fees...
PharmaForce's website is pretty user friendly. The reporting structures that the vendor has are...
Our current account manager is probably one of the best account managers I have had. The people the...
When we update providers, we typically run into an issue. For example, we might miss a provider who...
Because of the size of our organization, we do not have much need for real customization. That said,...
PharmaForce’s training model is more of a learn-as-we-go approach. We work in the portal and learn...
PharmaForce’s support people eventually get the job done, but the support level is challenging. A...
Once a year, we have something big happen in PharmaForce 340B where something isn't implemented...
I like PharmaForce's simplicity and innovation. They put out good material and are fast with making...
PharmaForce is going in a lot of different directions currently. They recently became a PBM or are...
340B is an ever-changing landscape. PharmaForce does a decent job of staying ahead of all the...
PharmaForce has done a strong job explaining the 340B process through webinars and multiple training...
PharmaForce is highly responsive, enabling us to run the program efficiently. Without them, we would...
PharmaForce has been a strong partner, effectively managing active stores and proactively...
I wasn't here at first, but when I came on, there wasn't any training. I can't ask for any kind of...
PharmaForce is cheap, but we get what we pay for. PharmaForce 340B is a very simple solution. That...
PharmaForce 340B is not part of our long-term plans, and I probably would not buy it again. To...
PharmaForce doesn’t have a formal training program. It would be nice if their training were a little...
PharmaForce is getting better. PharmaForce has always had really dedicated account managers who...
We are getting ready to get some updates to the solution. I think that is going to add a lot of...
The vendor has good ways to manage drug manufacturer restrictions, but we have an in-house retail...
We haven't trained with PharmaForce in a while. They don't provide much training before a go-live....
PharmaForce 340B is easy to work with. It has a fairly user-friendly interface without a steep...
We are still on early versions of the vendor's contract pharmacy and split-billing platforms. While...
The total savings that we have realized from the system far outweigh what we pay PharmaForce for...
The system works well for our organization, but I can see how its interface could be cumbersome for...
From a cost perspective, PharmaForce 340B is priced appropriately for what it offers. When we...
There are some autonomy limitations in PharmaForce 340B. There are certain items that we would like...
PharmaForce has a strong support system. We have direct account managers and access to others in our...
PharmaForce 340B's split-billing side is standard and not claims based. The vendor charges a flat...
I am satisfied with PharmaForce's efforts to help us navigate drug manufacturer restrictions....
I have seen a lot of flux with PharmaForce's account managers. Since those account managers play...
We used to get a heads-up from PharmaForce when there were new restrictions with manufacturers, but...
We have had a lot of timeliness issues with PharmaForce 340B, and they are still doing a lot of good...
PharmaForce is talking about AI and things like that, so I know that they are staying on top of...
With PharmaForce 340B, we have noticed some functionality differences in the past year, and there...
Interoperability is not a great piece with PharmaForce. The vendor is only able to load one 340B...
PharmaForce does work to bring 340B savings to our organization. The question is just how we can...
For someone to be successful with PharmaForce, I would tell them to make sure to have a team and...
PharmaForce makes an effort to keep us updated on what is going on, but there have been...
We would like for PharmaForce to correctly build reports on grantee 340Bs and purchases when it...
PharmaForce only supports work with their own solution for referral capture. There are other vendors...
As far as the current timeline for the resolution of tickets we submit to PharmaForce is concerned,...
Commentary Summary
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