PharmaForce 340B Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship
We only use designated pharmacies with PharmaForce, and they know that because we have an account...
Login or Create an Account to see details.
Relationship, Product
PharmaForce handles referral management for us. They have a referral capture portal that I can look...
Login or Create an Account to see details.
Product
PharmaForce 340B has a dashboard that I can use to go in and look at things that are capturing and...
Login or Create an Account to see details.
Relationship, Product
There's always room for improvement with solution capabilities. The only thing I've had an issue...
Login or Create an Account to see details.
Value
We have questioned charges, and PharmaForce has been quick to explain them.
Login or Create an Account to see details.
Relationship
For any new drug manufacturer restrictions, my account representative at PharmaForce sends me an...
Login or Create an Account to see details.
Relationship, Value
There have been a couple of mistakes from PharmaForce that have cost us a lot of money. But...
Login or Create an Account to see details.
Loyalty
We have a cash card program with PharmaForce, and PharmaForce uses their own PBM; that makes things...
Login or Create an Account to see details.
Relationship, Operations
We were having lots of problems with our previous third-party administrator, but I'm happy with...
Login or Create an Account to see details.
Product
PharmaForce 340B has a good tool that lets us capture referral claims manually. The solution's...
Login or Create an Account to see details.
Operations
I recently had to get access to PharmaForce's training for some reporting. My training was just a...
Login or Create an Account to see details.
Relationship
We do have consistent communication with PharmaForce. Our representative is accessible, friendly,...
Login or Create an Account to see details.
Product, Value
We have had some difficulty recently transitioning through the different 340B restrictions when we...
Login or Create an Account to see details.
Loyalty, Product
I’m currently working with another third-party administrator because it is the one that our pharmacy...
Login or Create an Account to see details.
Relationship
PharmaForce gave me a spreadsheet and said there are some restrictions with clients and to let them...
Login or Create an Account to see details.
Value
PharmaForce is charging us a finance fee, and that is not something they did when we started. When...
Login or Create an Account to see details.
Relationship
PharmaForce's cash-card PBM system is very robust and gives a lot of options for customization. It...
Login or Create an Account to see details.
Product
On the PBM side, with the cash-card program, I wish there were a few more capabilities and some more...
Login or Create an Account to see details.
Relationship, Product
When it comes to navigating drug manufacturer restrictions, PharmaForce is good about sending out...
Login or Create an Account to see details.
Operations
I haven't specifically asked for training when we've enrolled new users specifically for the PBM...
Login or Create an Account to see details.
Relationship
PharmaForce has a new support ticket system that they started at the beginning of the year, and I...
Login or Create an Account to see details.
Relationship, Operations
Implementations are slow. It feels like PharmaForce has many projects and not enough staff members...
Login or Create an Account to see details.
Relationship
We had issues with a certain company's products. We were not able to get any answers on how to...
Login or Create an Account to see details.
Loyalty, Product
One of the holes in PharmaForce 340B that the vendor is fixing in the next version is that when we...
Login or Create an Account to see details.
Loyalty, Relationship
What attracted me to PharmaForce initially was that they seemed to be very honest and a hands-on...
Login or Create an Account to see details.
Relationship, Product
PharmaForce’s support is really good. However, we have to deal with the PBM as well, and they are...
Login or Create an Account to see details.
Relationship, Product
Filtering for referrals in PharmaForce 340B is cumbersome, but it is not that difficult, so it is...
Login or Create an Account to see details.
Loyalty, Value
The reason we didn’t jump on the referral platform when PharmaForce initially offered it was that...
Login or Create an Account to see details.
Product
Early on, the financials in PharmaForce 340B were separate from what we could see, so we would get...
Login or Create an Account to see details.
Relationship
The people we are working with at PharmaForce are just exceptional. The vendor just has the best...
Login or Create an Account to see details.
Relationship
PharmaForce is excellent at helping us navigate drug manufacturer restrictions. They are really...
Login or Create an Account to see details.
Relationship
The support has been amazing, and we have had the same account manager since the implementation.
Login or Create an Account to see details.
Loyalty, Product
PharmaForce 340B struggled to provide 100% claims visibility to our known specialty prescribers....
Login or Create an Account to see details.
Product
A big problem with the solution is that we had a home infusion contract pharmacy and an entity-owned...
Login or Create an Account to see details.
Culture, Product
There were issues with processing invoices. PharmaForce really struggled to process EDI invoices. In...
Login or Create an Account to see details.
Relationship
We didn't have the ability to enter credit invoices ourselves or process invoices ourselves. We...
Login or Create an Account to see details.
Culture
What I initially liked about the vendor's contract for contract pharmacy was that it was a flat fee...
Login or Create an Account to see details.
Operations
PharmaForce’s training was actually really good. They would hold global meetings weekly, if I'm not...
Login or Create an Account to see details.
Relationship
To the vendor's credit, they did make improvements. They were putting a lot of effort into...
Login or Create an Account to see details.
Relationship
Partnership is one of PharmaForce’s strengths. The vendor is small enough that they still really dig...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PharmaForce has entered the PBM space, and that is pretty exciting because a lot of larger health...
Login or Create an Account to see details.
Relationship
Support is one area where PharmaForce could improve. It does take a bit of time to resolve some of...
Login or Create an Account to see details.
Culture, Product
A lot of systems are built to try to help health systems navigate split billing and contract...
Login or Create an Account to see details.
Product
One thing I know that PharmaForce was talking about developing was an actual retail pharmacy...
Login or Create an Account to see details.
Relationship
We are pretty happy from an account management perspective. We have been able to get a lot of client...
Login or Create an Account to see details.
Product
In PharmaForce 340B, the reports have to be pieced together. For the reporting, we have to go into a...
Login or Create an Account to see details.
Relationship
PharmaForce’s support is not awesome. The communication aspect of itisn't great. There are problems...
Login or Create an Account to see details.
Product
PharmaForce’s systems do not match what they say they are doing. There are always NDCs that slide...
Login or Create an Account to see details.
Culture, Value
PharmaForce’s fees, from a contract perspective, look like they are going to be good. But when an...
Login or Create an Account to see details.
Loyalty, Operations
I felt like the vendor's training was pretty effective. It has been a while since I have had any...
Login or Create an Account to see details.
Loyalty, Product
The vendor is currently updating the entire system to improve functionality and to fix some problems...
Login or Create an Account to see details.
Relationship
The vendor has been very supportive. They reach out and communicate very, very well. They definitely...
Login or Create an Account to see details.
Product, Value
The solution is pretty labor-intensive, but 340B in general is just a very labor-intensive and...
Login or Create an Account to see details.
Product
The pharmacy buyer is who navigates drug manufacturer restrictions more than PharmaForce. I'm...
Login or Create an Account to see details.
Relationship
The vendor’s support has been pretty effective. We have had some different account representatives,...
Login or Create an Account to see details.
Relationship
We have had multiple ongoing issues with PharmaForce 340B that have yet to be fixed. PharmaForce...
Login or Create an Account to see details.
Product
When PharmaForce 340B is working correctly, it is very user-friendly.
Login or Create an Account to see details.
Product
One issue we have had with PharmaForce 340B is with the NDC-to-charge-number crosswalk. There were...
Login or Create an Account to see details.
Operations
PharmaForce could spend more time doing training. I don't feel like we got enough time training....
Login or Create an Account to see details.
Operations
We had a very long implementation process, but PharmaForce has been a good partner. The...
Login or Create an Account to see details.
Operations
PharmaForce did a pretty good job with training. We have limited functionality in the system; we are...
Login or Create an Account to see details.
Value
We are pretty new with PharmaForce, but so far, we haven't had any major issues navigating drug...
Login or Create an Account to see details.
Product
The split billing aspect of PharmaForce 340B has a lot of support tools built into it for...
Login or Create an Account to see details.
Operations
I would especially recommend PharmaForce 340B to anyone in the 340B realm. The communication and...
Login or Create an Account to see details.
Relationship
I think the vendor’s communication and customer support are great, whether I am dealing with my...
Login or Create an Account to see details.
Relationship
We have a really stellar account manager at PharmaForce. I can't speak for every single one of...
Login or Create an Account to see details.
Operations
We would like ongoing training from PharmaForce, especially around current events. There have been a...
Login or Create an Account to see details.
Value
PharmaForce is working on things that they don't currently have because of all of the recent...
Login or Create an Account to see details.
Relationship, Product
PharmaForce knows what drug manufacturer restrictions affect what types of covered entities, and...
Login or Create an Account to see details.
Operations
We receive constant training from our account manager.
Login or Create an Account to see details.
Relationship
PharmaForce has made some pretty decent strides since we signed on with them.
Login or Create an Account to see details.
Value
PharmaForce should restructure their fees. In some instances, it seems as though the vendor's fees...
Login or Create an Account to see details.
Product
PharmaForce's website is pretty user friendly. The reporting structures that the vendor has are...
Login or Create an Account to see details.
Relationship
Our current account manager is probably one of the best account managers I have had. The people the...
Login or Create an Account to see details.
Relationship, Product
When we update providers, we typically run into an issue. For example, we might miss a provider who...
Login or Create an Account to see details.
Loyalty, Relationship
Because of the size of our organization, we do not have much need for real customization. That said,...
Login or Create an Account to see details.
Operations
PharmaForce’s training model is more of a learn-as-we-go approach. We work in the portal and learn...
Login or Create an Account to see details.
Relationship
PharmaForce’s support people eventually get the job done, but the support level is challenging. A...
Login or Create an Account to see details.
Relationship, Product
Once a year, we have something big happen in PharmaForce 340B where something isn't implemented...
Login or Create an Account to see details.
Relationship, Product
I like PharmaForce's simplicity and innovation. They put out good material and are fast with making...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PharmaForce is going in a lot of different directions currently. They recently became a PBM or are...
Login or Create an Account to see details.
Relationship, Product
340B is an ever-changing landscape. PharmaForce does a decent job of staying ahead of all the...
Login or Create an Account to see details.
Relationship, Operations, Product
PharmaForce has done a strong job explaining the 340B process through webinars and multiple training...
Login or Create an Account to see details.
Relationship
PharmaForce is highly responsive, enabling us to run the program efficiently. Without them, we would...
Login or Create an Account to see details.
Relationship, Product
PharmaForce has been a strong partner, effectively managing active stores and proactively...
Login or Create an Account to see details.
Operations
I wasn't here at first, but when I came on, there wasn't any training. I can't ask for any kind of...
Login or Create an Account to see details.
Value
PharmaForce is cheap, but we get what we pay for. PharmaForce 340B is a very simple solution. That...
Login or Create an Account to see details.
Loyalty, Relationship
PharmaForce 340B is not part of our long-term plans, and I probably would not buy it again. To...
Login or Create an Account to see details.
Operations
PharmaForce doesn’t have a formal training program. It would be nice if their training were a little...
Login or Create an Account to see details.
Relationship
PharmaForce is getting better. PharmaForce has always had really dedicated account managers who...
Login or Create an Account to see details.
Culture, Loyalty
We are getting ready to get some updates to the solution. I think that is going to add a lot of...
Login or Create an Account to see details.
Relationship, Product
The vendor has good ways to manage drug manufacturer restrictions, but we have an in-house retail...
Login or Create an Account to see details.
Operations
We haven't trained with PharmaForce in a while. They don't provide much training before a go-live....
Login or Create an Account to see details.
Operations, Product
PharmaForce 340B is easy to work with. It has a fairly user-friendly interface without a steep...
Login or Create an Account to see details.
Culture, Product
We are still on early versions of the vendor's contract pharmacy and split-billing platforms. While...
Login or Create an Account to see details.
Value
The total savings that we have realized from the system far outweigh what we pay PharmaForce for...
Login or Create an Account to see details.
Product
The system works well for our organization, but I can see how its interface could be cumbersome for...
Login or Create an Account to see details.
Value
From a cost perspective, PharmaForce 340B is priced appropriately for what it offers. When we...
Login or Create an Account to see details.
Product
There are some autonomy limitations in PharmaForce 340B. There are certain items that we would like...
Login or Create an Account to see details.
Relationship
PharmaForce has a strong support system. We have direct account managers and access to others in our...
Login or Create an Account to see details.
Culture
PharmaForce 340B's split-billing side is standard and not claims based. The vendor charges a flat...
Login or Create an Account to see details.
Relationship, Product
I am satisfied with PharmaForce's efforts to help us navigate drug manufacturer restrictions....
Login or Create an Account to see details.
Relationship
I have seen a lot of flux with PharmaForce's account managers. Since those account managers play...
Login or Create an Account to see details.
Relationship
We used to get a heads-up from PharmaForce when there were new restrictions with manufacturers, but...
Login or Create an Account to see details.
Relationship, Product
We have had a lot of timeliness issues with PharmaForce 340B, and they are still doing a lot of good...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PharmaForce is talking about AI and things like that, so I know that they are staying on top of...
Login or Create an Account to see details.
Product
With PharmaForce 340B, we have noticed some functionality differences in the past year, and there...
Login or Create an Account to see details.
Product
Interoperability is not a great piece with PharmaForce. The vendor is only able to load one 340B...
Login or Create an Account to see details.
Value
PharmaForce does work to bring 340B savings to our organization. The question is just how we can...
Login or Create an Account to see details.
Operations
For someone to be successful with PharmaForce, I would tell them to make sure to have a team and...
Login or Create an Account to see details.
Product
PharmaForce makes an effort to keep us updated on what is going on, but there have been...
Login or Create an Account to see details.
Product
We would like for PharmaForce to correctly build reports on grantee 340Bs and purchases when it...
Login or Create an Account to see details.
Relationship, Product
PharmaForce only supports work with their own solution for referral capture. There are other vendors...
Login or Create an Account to see details.
Relationship
As far as the current timeline for the resolution of tickets we submit to PharmaForce is concerned,...
Login or Create an Account to see details.
Culture
Initially, when we implemented the contract pharmacy, the vendor told us they had a solution for a...
Login or Create an Account to see details.
Relationship
The vendor should alert us about new manufacturer restrictions or new NDCs that are added. For...
Login or Create an Account to see details.
Operations
The vendor's ongoing training is good. I attend webinars and things. The vendor's portal is very...
Login or Create an Account to see details.
Product
The vendor accepts multiple types of data feeds. Other third-party administrators only accept data...
Login or Create an Account to see details.
Product
When I run a report, I can only run it for today. I can’t run historical data reports. I sometimes...
Login or Create an Account to see details.
Product
The reporting is good. PharmaForce has made improvements, like allowing me to run data based on a...
Login or Create an Account to see details.
Relationship
I had some issues that didn’t get solved by my regular contact, but I was able to get the issues...
Login or Create an Account to see details.
Relationship
PharmaForce 340B is user-friendly. Our staff members tend to really like the vendor. I don't have...
Login or Create an Account to see details.
Relationship, Product
With PharmaForce 340B, there is always a delay with the information and with getting everything...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PharmaForce recently upgraded their financial management. That was really bad before. It is better...
Login or Create an Account to see details.
Relationship
Some parts of the vendor's customer service are lacking. My direct customer service representative...
Login or Create an Account to see details.
Loyalty, Value
I recommend PharmaForce 340B. It is a good product. I always provide cautions about things that are...
Login or Create an Account to see details.
Relationship, Product
The vendor doesn’t do a great job of helping us navigate drug manufacturer restrictions. There are...
Login or Create an Account to see details.
Operations
Before, the system's implementation services were pretty good. However, PharmaForce has gone...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout