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PharmaForce 340B
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Jackson Tate
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Decision Insights: 340B

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User Commentary

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Director

PharmaForce is very proactive. If there is ever an issue, they let us know. The vendor's customer...

Oct 2021
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Director

PharmaForce made the implementation process very easy. They were very responsive and did a thorough...

Oct 2021
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(0)
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Director

So far, PharmaForce has been very good at keeping their promises. I have a regular meeting with my...

Oct 2021
||
(0)
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Director

The only thing that frustrates me with PharmaForce 340B is the password process. It probably isn't...

Oct 2021
||
(0)
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Director

PharmaForce 340B works great. I haven't had any issues with how it functions. We go in and do our...

Oct 2021
||
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Director

We have a set fee every month with PharmaForce, and I don't think that it has ever changed. We are...

Oct 2021
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Director

The measurable outcomes are very good because I can see what my 340B savings is at any moment. I can...

Oct 2021
||
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Director

The reason I went with PharmaForce 340B and split billing software in general was that I wanted to...

Oct 2021
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(0)
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Director

When larger vendors have platforms for 340B contract pharmacies, those vendors have a bit more data...

Oct 2021
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Director

Out of all the third-party administrators I use for my contract pharmacy accounts with my 340B...

Oct 2021
||
(0)
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Director

My account representative has been busy with things that have taken a lot of their attention, yet...

Oct 2021
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Director

In order to audit and stay compliant, the information that we need is readily available at all...

Sep 2021
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Director

Overall, our experience has been fantastic. I have had different account managers, but the one that...

Sep 2021
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Director

PharmaForce 340B made the most economic sense. The vendor's different administration fees made...

Sep 2021
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Manager

I can't give the product's ease of use a perfect score. That is probably more reflective of the...

Sep 2021
||
(0)
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Manager

PharmaForce 340B's reporting and data are very good when it comes to finding areas where we aren't...

Sep 2021
||
(0)
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Manager

There were a couple of weak spots in our implementation of the solution. The person who the vendor...

Sep 2021
||
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Manager

The vendor addressed everything that came up during our implementation. We had some things that they...

Sep 2021
||
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Manager

The vendor follows up with us on quarterly calls, and our account manager contacts us frequently....

Sep 2021
||
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Director

I have access to a couple of the vendor's executives. I can contact them if I have any issues.

Sep 2021
||
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Director

We would like to see less turnover with our representatives. I understand that turnover is...

Sep 2021
||
(0)
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Director

PharmaForce 340B is a little expensive because of the minimum fees per pharmacy. That is one of the...

Sep 2021
||
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Director

A third-party administrator adjusting price points based on the competition makes for client...

Sep 2021
||
(0)
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Director

We negotiated our fee with the vendor, and that fee has been consistent throughout our relationship...

Sep 2021
||
(0)
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Director

The product has been good. The poor functionality in PharmaForce 340B is because of the poor...

Sep 2021
||
(0)
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Director

The vendor keeps their promises, but sometimes that takes some prodding. When the vendor was new in...

Sep 2021
||
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Director

I haven’t seen any training. Some of the people who work for me have talked to the vendor and gotten...

Sep 2021
||
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Director

In terms of the service being proactive, the vendor lets me know when things happen, but I typically...

Sep 2021
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Director

I don’t know that the vendor is driving any outcomes for me right now. For what we are paying, I...

Sep 2021
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Director

We would definitely buy the solution again. When we were new to the 340B Management System scene,...

Sep 2021
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(0)
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Director

The benefit to PharmaForce 340B is that it helps us make sure that everyone knows exactly what we...

Sep 2021
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(0)
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Director

PharmaForce has been great. PharmaForce is light-years ahead of other third-party administrators we...

Sep 2021
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Director

We have calls with PharmaForce on a regular basis, and they go through our claims. They look and...

Sep 2021
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Director

PharmaForce avoids charging for every little thing. One previous third-party administrator charged...

Sep 2021
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(0)
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Director

There are some features that PharmaForce is getting ready to add to the platform. One feature I...

Sep 2021
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Director

I just love the vendor’s responsiveness when we have issues. Even if they don’t have an answer right...

Sep 2021
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Director

PharmaForce’s fee schedule is really good compared to other third-party administrators' fee...

Sep 2021
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Director

I was looking for someone who was going to be a little more cutting edge and who had the technology...

Mar 2021
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Director

The vendor's setup was very good. The onboarding was very smooth; there were no surprises or...

Mar 2021
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Director

The vendor keeps their promises, without a doubt. The CEO welcomed me and told me to call if I ever...

Mar 2021
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Director

The solution is easy to use; it is very straightforward. I don’t have a lot of time in my day, so I...

Mar 2021
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Director

I have my own account manager. If that person is not capable of answering my question, that person...

Mar 2021
||
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Director

The vendor goes out of their way to tell me who are slow payers. They summarize the outstanding...

Mar 2021
||
(0)
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Director

The account representative’s job is to be there for the contract pharmacy networks, and specifically...

Mar 2021
||
(0)
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Director

The vendor is willing to go to bat for me on ideas. I asked them to do something for us that I don't...

Mar 2021
||
(0)
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Director

The vendor offers a no-risk policy. I doubt anyone else offers anything like that, and that was very...

Mar 2021
||
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VP/Other Executive

The vendor definitely has the emerging technology of the 340B space, and their customer service is...

Feb 2021
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(0)
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VP/Other Executive

I don't really have a problem with PharmaForce. More than anything, PharmaForce is just so new that...

Feb 2021
||
(0)
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Manager

We have regular meetings with our account representative to stay up to date on everything. With our...

Feb 2021
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(0)
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CFO

We have a dedicated account representative with PharmaForce. That person knows the challenges that...

Feb 2021
||
(0)
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CFO

PharmaForce has an extremely user-friendly interface. That is really good for our staff members who...

Feb 2021
||
(0)
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CFO

PharmaForce constantly communicates with their customers. They are making improvements to their...

Feb 2021
||
(0)
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Manager

We are having some issues with the system. I don't know whether the issue is our software, the...

Feb 2021
||
(0)
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Manager

I am very happy with the product. It is web based. We can see how many claims have and haven't been...

Feb 2021
||
(0)
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Manager

We have a frequent call with the vendor to go over financials for the month. Our account...

Feb 2021
||
(0)
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Manager

I would tell others that are looking at the system that we are happy with it and that the...

Feb 2021
||
(0)
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VP/Other Executive

As long as we are getting paid, I guess the product is fine. Our PharmaForce 340B stipends increased...

Feb 2021
||
(0)
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Manager

We will probably change systems, but that won't be my decision. If I had a choice, I would stay with...

Feb 2021
||
(0)
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Manager

I would buy the system again. We have worked really well with PharmaForce. They are really great...

Feb 2021
||
(0)
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Manager

PharmaForce has expanded a lot, and I don't know whether it is because of that expansion that they...

Feb 2021
||
(0)
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Manager

When we call, someone answers. We can also email. We have had some issues late in the evening, and...

Feb 2021
||
(0)
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Manager

When the vendor set everything up, they said we could integrate the system with whatever EMR we had....

Feb 2021
||
(0)
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Manager

The system is very user friendly. The vendor showed us everything. Anytime we have questions, we can...

Feb 2021
||
(0)
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CFO

We are not a large organization, but PharmaForce is willing to work with us. Anytime we have a...

Feb 2021
||
(0)
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Director

I have been very pleased with the services the vendor has provided. I use third-party systems for...

Jan 2021
||
(0)
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Director

The vendor's online dashboard could use a little work. I know it was recently updated, and that is...

Jan 2021
||
(0)
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Director

I have to sign into three different PharmaForce websites to access different information. That is...

Jan 2021
||
(0)
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Analyst/Coordinator

Our experience with the product has been okay. The portal could be a bit more user friendly because...

Jan 2021
||
(0)
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Analyst/Coordinator

With the implementation, everything moved smoothly, and it was actually pretty quick. We had a...

Jan 2021
||
(0)
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Analyst/Coordinator

We were unhappy with our previous system and some of the issues that we had with our files. We...

Jan 2021
||
(0)
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Analyst/Coordinator

The system has been pretty good so far. Now that the system is implemented, communication could be a...

Jan 2021
||
(0)
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CFO

We get all of the data from PharmaForce 340B. The vendor goes over all of our reports with us...

Dec 2020
||
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CFO

We value PharmaForce because we can have some expertise in an area that we are not going to find...

Dec 2020
||
(0)
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Analyst/Coordinator

I looked at a lot of 340B systems. I really think PharmaForce 340B is the best bang for our buck.

Dec 2020
||
(0)
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Analyst/Coordinator

We purchased PharmaForce 340B because of the excellent portal that it offered. The portal is there,...

Dec 2020
||
(0)
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Analyst/Coordinator

The customer service from PharmaForce is excellent. They are so helpful and supportive when I call...

Dec 2020
||
(0)
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Director

I would assume the vendor has supported us well during the COVID-19 crisis based on the fact that I...

Nov 2020
||
(0)
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Director

The product works as promoted. The vendor doesn't really sell the system as much as the state does,...

Nov 2020
||
(0)
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Director

The number one thing I like about the product is that we can see all the claims, especially the...

Nov 2020
||
(0)
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Director

I like the responsiveness of the vendor. I have referred the vendor to a few different entities, and...

Nov 2020
||
(0)
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Director

There is nothing earth shattering that I want to see improvements on. There are always little tweaks...

Nov 2020
||
(0)
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