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Enterprise Viewer Vue Motion (Carestream) Commentary
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Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

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User Commentary

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Manager

I hope to continue to see expansion in the Philips product. Philips took a major hit when the...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

Philips is much better about support for Enterprise Viewer Vue Motion and the full PACS client than...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I recommend Enterprise Viewer Vue Motion to everybody because I want them to use it. I'm really...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

One of the reasons we adopted Enterprise Viewer Vue Motion is that it is browser- and...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

I don't see anything that could be improved right at the moment. There isn't anything that stands...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We recently heard about the vendor's zero-footprint platform with a Fluency Direct plug-in on the...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

We recently had some folks from Philips who spent some good one-on-one time with our technical staff...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Philips changed much in Enterprise Viewer Vue Motion, but it has been worth the money. It is a lot...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I’m extremely impressed with Philips. The communication between the teams is fantastic. I have had...

Comment Tone Positive
Pillars Relationship, Product
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Director

The vendor charges a lot. Even for something as simple as changing our EHR integration, we have to...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

The system is intuitive and easy to use. It is simple for the users to figure out. But the vendor...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Getting ahold of the support team is easy. The challenge is that after we create a ticket, it takes...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We want Philips to proactively reach out to us about performance slowdowns and back-end issues.

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Philips has always had things that they monitor and look at. If something in a database is getting...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Philips’ people never really encountered any roadblocks from their own company. The vendor did have...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Philips definitely avoided charging for every little thing, especially with a certain upgrade. The...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

A big reason that I would hesitate to switch vendors is that we don't have any major issues with the...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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