IntelliSpace PACS (Non-US)
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
We are moving from Intellispace PACS to Philips' Carestream solution.
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IntelliSpace PACS is rock solid. It keeps working. I have no complaints in that regard. The product...
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I am not 100% sure where Philips currently is regarding Carestream. I don’t know whether the change...
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Philips’ service department has phenomenal, spontaneous excellence. Every now and then, we get a...
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We went several years without doing an update on IntelliSpace PACS, and it is a bit surprising to me...
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IntelliSpace PACS does what it is supposed to do, but it is not a very dynamic platform. Philips is...
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The folks we work with are pretty honest with us. I don't think they outright lie to us, but...
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I don't think Philips is a bad vendor by any means. We have a good relationship with them. We worked...
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The product is a managed service, so if we need something extra, Philips doesn't charge us for it....
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Generally, our projects with Philips are successful in the end, but that is not without pain. We...
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We have had some issues with the quality of the work done by the vendor’s implementation team. There...
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Far too many times, our providers tell us that something isn't working. That is my main concern. We...
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We have plenty of available resources for training. However, we haven’t used those resources much...
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I saw a lot of promotional things around IntelliSpace PACS, but the vendor later said that the...
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I don't have much experience with competing products, but I think the integration for IntelliSpace...
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There are issues with the product that cause headaches for integration and interoperability. The...
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There are not many options for new technology in IntelliSpace PACS going forward. Philips is trying,...
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We would like to move away from IntelliSpace PACS and move to Vue PACS now that Philips bought...
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I have learned my lesson to not go to the latest version of the product.
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We may be upgrading or replacing the PACS. However, we will certainly change our payment plan...
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Philips has a huge portfolio now. I am sure that Philips is coming up with something nice. Philips...
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We are migrating to the new PACS from Philips in 2022. We are excited to have new functionalities...
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Philips is a good and strategic partner with our healthcare provider organization. We are looking...
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We have a managed equipment service with Philips. We have had a few unplanned instances of downtime....
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The workflow orchestration tools in IntelliSpace PACS are rudimentary. There are few tools available...
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We are in the process of migrating from IntelliSpace PACS to Vue PACS. We aren't doing any more...
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Philips' upgrades are amazing.
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The system has very little downtime. The vendor is very proactive with hospital monitoring and...
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We get regular visits from Philips' executives, and we have regular phone calls with them.
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The outcomes that we have received from the system have been daily productivity and completion. The...
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We have had IntelliSpace PACS for a long time. We like the cardiac sensor that the vendor recently...
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Our issue with the solution is matching the context between studies, worklists, and images that...
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We get mixed results from IntelliSpace PACS when it comes to reporting. The solution is good with...
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Philips doesn't charge us extra. They are cooperative and willing to work with us. Since it is a...
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I would hesitate to recommend this solution to others. I might change my perspective once we get...
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Philips doesn't generally nickel-and-dime us because we have a standard fee. We only get charged for...
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IntelliSpace PACS performs fairly well across large geographical areas, but its biggest challenge is...
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Philips keeps their promises, but those promises aren't always the things that we want. There is...
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Philips needs to improve the solution's radiologist workflow. We want to be allowed to lock, assign,...
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Philips' training is okay. A lot of hospitals are so engrained in their specific workflows that it...
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Philips' implementation team is excellent.
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We went out to secure a joint PACS solution as a consortium several years ago, and we have been in...
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Philips deployed the system and said it was ours. The system didn't work properly. When we went...
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IntelliSpace PACS is dreadful. It is the second worst PACS solution I have ever used. IntelliSpace...
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We don't have a proper EPR system. We are working on that. We just have a few of the modules...
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