Cybersecurity Is Critical in Today's Environment
IntelliSpace PACS (Non-US)
Filtered view: All
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
User Commentary
Director
The system has very little downtime. The vendor is very proactive with hospital monitoring and...
Login or Create an Account to see details.
Director
We get regular visits from Philips' executives, and we have regular phone calls with them.
Login or Create an Account to see details.
Director
The outcomes that we have received from the system have been daily productivity and completion. The...
Login or Create an Account to see details.
Director
We have had IntelliSpace PACS for a long time. We like the cardiac sensor that the vendor recently...
Login or Create an Account to see details.
Director
Our issue with the solution is matching the context between studies, worklists, and images that...
Login or Create an Account to see details.
Director
We get mixed results from IntelliSpace PACS when it comes to reporting. The solution is good with...
Login or Create an Account to see details.
Director
Philips doesn't charge us extra. They are cooperative and willing to work with us. Since it is a...
Login or Create an Account to see details.
Manager
I would hesitate to recommend this solution to others. I might change my perspective once we get...
Login or Create an Account to see details.
Manager
Philips doesn't generally nickel-and-dime us because we have a standard fee. We only get charged for...
Login or Create an Account to see details.
Manager
IntelliSpace PACS performs fairly well across large geographical areas, but its biggest challenge is...
Login or Create an Account to see details.
Manager
Philips keeps their promises, but those promises aren't always the things that we want. There is...
Login or Create an Account to see details.
Manager
Philips needs to improve the solution's radiologist workflow. We want to be allowed to lock, assign,...
Login or Create an Account to see details.
Manager
Philips' training is okay. A lot of hospitals are so engrained in their specific workflows that it...
Login or Create an Account to see details.
Manager
Philips' implementation team is excellent.
Login or Create an Account to see details.
Physician
We went out to secure a joint PACS solution as a consortium several years ago, and we have been in...
Login or Create an Account to see details.
Physician
Philips deployed the system and said it was ours. The system didn't work properly. When we went...
Login or Create an Account to see details.
Physician
IntelliSpace PACS is dreadful. It is the second worst PACS solution I have ever used. IntelliSpace...
Login or Create an Account to see details.
Physician
We don't have a proper EPR system. We are working on that. We just have a few of the modules...
Login or Create an Account to see details.
Manager
At this time, we are focusing on COVID-19 and vaccinations, and I don’t believe we have anything in...
Login or Create an Account to see details.
Manager
Philips' support does very well based on the team feedback. We have had some contractual issues...
Login or Create an Account to see details.
Manager
I rarely see any downtime with the solution, so it is quite stable with uptime from the operations perspective....
Login or Create an Account to see details.
Manager
Where I want to see more from Philips is in the analytic parts. For example, there is artificial...
Login or Create an Account to see details.
Physician
The system is easy to learn and use. I prefer other ways of doing 3D imaging and MPR than the...
Login or Create an Account to see details.
Manager
Philips didn't keep all of their promises. There were things that were missed in terms of...
Login or Create an Account to see details.
Manager
The training from Philips for the radiologists was hit and miss. Like most classic vendors, Philips...
Login or Create an Account to see details.
Manager
We did not have a good time with Philips’ product. We never had an upgrade during the years we had...
Login or Create an Account to see details.
Manager
The IntelliSpace PACS did serve us as a PACS and allowed us to do imaging. It was good for us when...
Login or Create an Account to see details.
Manager
Things were missed with the digital radiology solution, and it wasn't what everyone thought they had...
Login or Create an Account to see details.
Manager
The biggest benefit of the product is its stability and ease of use. We never need training for all...
Login or Create an Account to see details.
Manager
From an IT point of view, we need to move to a web-based product with a zero-footprint installation....
Login or Create an Account to see details.
Manager
The things I like the most about working with IntelliSpace PACS are the accuracy and reliability....
Login or Create an Account to see details.
Manager
Philips does have a presence in our country, so there are account managers and engineers around....
Login or Create an Account to see details.
Manager
I wouldn't say that I wouldn't buy this product again, but if we were starting from scratch, I would...
Login or Create an Account to see details.
Manager
I think Philips is pretty good at implementation. They aren't bad with training, but training is not...
Login or Create an Account to see details.
Manager
The core PACS works, but Philips hasn't delivered on everything that they said they would. I think...
Login or Create an Account to see details.
Manager
Philips does have some very good executive people who I have a lot of faith and trust in. Those...
Login or Create an Account to see details.
Director
Philips' service for their PACS has just been horrible. Philips has strategically changed the way...
Login or Create an Account to see details.
Director
If I were to make a decision based on history, I would say we would purchase IntelliSpace again. But...
Login or Create an Account to see details.
Director
I see us a year from now being exactly where we are today with Philips. But we will work toward a...
Login or Create an Account to see details.
Manager
Philips is pretty good with integration and interoperability. They act as our prime vendor and work...
Login or Create an Account to see details.
Manager
My likelihood of recommending this product has dropped in the last year. The system is reasonably...
Login or Create an Account to see details.
Manager
The support from Philips used to be very different. The support people often didn't know which site...
Login or Create an Account to see details.
Director
IntelliSpace PACS has been quite stable for years. It does the job we need it to do, and it is quite...
Login or Create an Account to see details.
Director
We have always found Philips' customer service to be quite poor. We have been dealing with it for...
Login or Create an Account to see details.
Director
IntelliSpace PACS is quite good for DICOM images, but for non-DICOM images, the system doesn't do...
Login or Create an Account to see details.
Director
We have been talking to high-level individuals. Those people came to our site a couple of times and...
Login or Create an Account to see details.
Director
Philips is now merging the Carestream team into their support teams. So far, the key people that we...
Login or Create an Account to see details.
CIO
IntelliSpace PACS is simple compared to other systems. Philips is more stable nowadays. We get the...
Login or Create an Account to see details.
CIO
We have very big projects, and we enlist a lot of help from Philips. Usually, Philips won't charge...
Login or Create an Account to see details.
Manager
In the past, I would have bought IntelliSpace PACS again. However, I can't buy it anymore because...
Login or Create an Account to see details.
Manager
Philips has support in India now. The support was great when it was coming from the United States,...
Login or Create an Account to see details.
Manager
The product is very stable. Philips gave us a lot of initial training, and everything we needed was...
Login or Create an Account to see details.
Manager
When it comes to the product's ability to support interoperability, that is decreasing. The system...
Login or Create an Account to see details.
Manager
Not everything with support is bad. In the past, Philips was very, very good. The support is still...
Login or Create an Account to see details.
Manager
What I perceive from not only Philips but also other vendors is that the PACS in general is somehow...
Login or Create an Account to see details.
Manager
We will be moving to a new version of the Philips system, but the difference between the look and...
Login or Create an Account to see details.
Manager
It is a little early for me to say whether Philips is delivering new technology. They have the...
Login or Create an Account to see details.
Manager
Philips could improve their tools for statistics and administration. The system has a bit of an...
Login or Create an Account to see details.
Preferences
Related Blogs
The Shifting Market of Global PACS