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IntelliSpace PACS Commentary
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Subject Expert
Monique Rasband
VP Imaging & Oncology
KLAS VP Imaging & Oncology - Monique Rasband
 
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User Commentary

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Loyalty, Relationship

Philips is always there. They are very supportive. They have dedicated people who pick up the phone....

Sep 2024
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Manager

Relationship

Regarding Philips, it would be nice if when we called for support, we got somebody more fluent in...

Apr 2024
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Manager

Value

Getting our money’s worth is tricky because of the cost of everything nowadays. But Philips has been...

Apr 2024
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Manager

Product

In regard to Philips and IntelliSpace PACS, the uptime is very good. We hardly have any issues with...

Apr 2024
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Manager

Loyalty, Product

We wouldn't purchase IntelliSpace PACS now. The technology is a little more behind than we would...

Jan 2024
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(0)
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Manager

Relationship

The things that have gone well with IntelliSpace PACS are general maintenance, general changes, and...

Jan 2024
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(0)
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Manager

Product

We are happy with IntelliSpace PACS. It is a good enterprise solution. The application could...

Oct 2023
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(0)
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Manager

Relationship

Philips has gotten better in terms of vendor support. Their support wasn't bad before, but they have...

Oct 2023
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(0)
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Manager

Relationship

Philips is great when it comes to first-line support. Fortunately, we don't need to call their...

Oct 2023
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Manager

Product

We would really like to be able to do everything natively in the system. We use two separate fill...

Oct 2023
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(0)
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Manager

Relationship

Our biggest challenge with Philips is that we get bounced between their support and our technical...

Oct 2023
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(0)
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Manager

Loyalty

We haven't gotten a clear answer from Philips about their system, and that is funny because every...

Oct 2023
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(0)
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Manager

Loyalty

IntelliSpace PACS has been a stagnant platform. Its UI probably looks the same as it did when we got...

Oct 2023
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(0)
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Manager

Relationship

The biggest thing that Philips could improve would be the communication between their teams. There...

Oct 2023
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(0)
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Manager

Loyalty

Philips integrates their system with other reading tools, but we struggle with those integrations....

Oct 2023
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