IntelliSpace PACS Commentary
Filtered view: (Small - Under 300K Studies)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Relationship, Operations
Philips continues to make changes to IntelliSpace PACS. They’ve now instituted lunch-and-learn...
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Relationship
Philips has gone through a lot of changes with their support over the years, and they’ve recently...
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Product, Value
Most of our workflow runs directly through IntelliSpace PACS rather than our RIS, since the RIS is...
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Relationship
The vendor's response to online tickets should be quicker.
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Product
The solution's strengths are its ease of use. The user interface is straightforward. It is easy to...
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Product
Something that I would like to see in the solution is that I need to be able to filter and search by...
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Loyalty
Our decision to leave IntelliSpace PACS was primarily driven by the radiologists. They were wanting...
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Relationship, Product
Philips doesn’t have the same AI marketplace as another vendor nor as many delivered integrations....
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Product
IntelliSpace PACS has its quirks, but it is fairly user-friendly. It was a stable on-premises...
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Relationship
Most of the time, it was hard to get someone when we had requests for enhancements from Philips. We...
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Loyalty, Relationship
Part of why we decided to leave IntelliSpace PACS was that Philips' support was very poor. The...
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Relationship
There is a lack of follow-through from Philips. Philips’ recent upgrade was okay. The issue was with...
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Operations, Product
The vendor could make hanging protocols a little easier to use, both for our radiologists and for me...
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Product
The main thing we like about the system is that it has been stable for us. The system is pretty...
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Relationship
On the positive note, Philips has increased their executive-level presence. That had been severely...
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Relationship
Philips has been very receptive to me banging the drum when I need to, and they bring the right...
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Relationship, Operations, Product
IntelliSpace PACS is an extremely reliable solution with very limited downtime. There was a point at...
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Product
Philips’ engineering and marketing people ought to talk to the customers before releasing new...
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Relationship, Product, Value
Since we started using IntelliSpace PACS, its longevity has been good, and its consistency hasn't...
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Relationship
Philips' service communication can be a little rough. There are some things that I would like to see...
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Loyalty
We are in the middle of reviewing the vendors whose systems we might move to in the future,...
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Loyalty, Relationship
Philips has been an excellent partner with our PACS. The product is very well liked by our...
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Loyalty, Relationship
We are leaving IntelliSpace PACS behind because it is being discontinued. We have a long history...
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Operations, Product
IntelliSpace PACS is very straightforward and easy to use. There is just not much to it. It is a...
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Loyalty
I would be hesitant to buy from Philips right now, because I am not sure what the long-term plans...
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Product
IntelliSpace PACS is dated technology. Back when it first came out, it was the package to go for....
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Loyalty, Relationship
We are having to remap our stuff that goes into IntelliSpace PACS because currently, we go through a...
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Loyalty
The solution has been a reliable workhorse for many years. Given Philips' direction to a...
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Commentary Summary
Comment Type Breakout