Pivot Point Consulting, a Vaco Company HIT Staffing Commentary
Filtered view: All

Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CIO

Relationship, Operations

We have used Pivot Point Consulting on and off. We didn't have in-house expertise for a recent...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

The staff members have skills and expertise. They tell us what they are going to do, and then they...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have an ongoing relationship with Pivot Point Consulting. We take every project to Pivot Point...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Some of Pivot Point Consulting’s staff members are amazing and have all the qualifications we need....

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Some of the people we worked with from Pivot Point Consulting were really great, and some of the...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

We achieved the outcome we were working toward, but not without difficulties. But without the...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We had a very complex situation, and the person from Pivot Point Consulting we primarily worked with...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Operations, Value

Pivot Point Consulting overresourced the project, and that increased the cost. It was like they...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our project manager meets with us regularly and gives us a report on their work. They make sure that...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our experience with Pivot Point Consulting has been really great. The people that we work with are...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Some of what Pivot Point Consulting has brought to us hasn't been applicable, but they have...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Pivot Point Consulting is very dedicated to making sure that we get what we need. We come to them...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

Pivot Point Consulting is a good outfit. They are a class act, and they give attention to the...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

We were looking for a project manager and reached out to Pivot Point Consulting based on an existing...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We hired the firm to augment and fill some holes. We are short-staffed on a certain project, so we...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I haven't worked with the analyst very much, but I hear they are great and very knowledgeable. I...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Our representative with Pivot Point Consulting is really easy to work with and talk to. I feel like...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We connected with the firm to provide additional at-the-elbow support for a go-live. I believe we...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Services

The project was driven by a system executive team and required rapid execution. Pivot Point...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm is one of our tier-one firms, and we have benefited from having an established, direct, and...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The leadership team has been heavily involved when needed, and that has contributed to a positive experience....

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

It has taken our organization some time to integrate with the services because using the firm is a...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

The firm provided a solution that was far more cost-effective than traditional staff augmentation....

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Primarily, my contact with the firm was just for the project-based part. But there are some...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

For the first wave, we had to register thousands of team members. I brought the firm on, and we...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The pool of people that Pivot Point Consulting gives me now is close to us. I worked with another...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

I reach out to my point person for the firm even on Saturday mornings or Sunday evenings, and they...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Services

I went to my organization and asked for resources. They told me that I could have a certain number...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Operations

As part of the training team, my section is registration. So basically, everyone who has to take a...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We like that we can send texts or make a call to Pivot Point Consulting, and within a day, we can...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Operations, Value

I’m extremely satisfied with the firm. They are one of my go-to firms. I would say we are getting...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

Pivot Point Consulting has really exceptional account management. They communicate extremely...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

The firm has been providing staffing support. They have helped with backfill staffing and projects....

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

We have significantly reduced our contractor usage because we are trying to save money. We are...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

I would buy from the firm again because the quality of the candidates is extremely high. The firm is...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

The firm's consultants always listened to my concerns and would respond right away. They were not...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Our engagement with the firm's consultants was really smooth, straightforward, and easy. We had no...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services

What stood out to me about the consultants' execution was their ability to tell us when something...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I have worked with Pivot Point Consulting in the past on other projects, and the issue that I have...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

With Pivot Point Consulting, we were able to get the deliverable completed in a timely manner based...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Pivot Point Consulting overcharged us, and we didn't know until after the fact, so that made it...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

We had a lag between when we were supposed to start with Pivot Point Consulting and when we actually...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations, Services, Value

When we started services with Pivot Point Consulting, their higher-ups were engaged with us. They...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

I don't know that anyone ever exceeds my expectations. It would be basically impossible to exceed my...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We had some challenges with a project manager from Pivot Point Consulting. That person didn't have...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Value

Pivot Point Consulting is overpriced for what we are getting. The consultants are much more...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

I have extremely high expectations, and Pivot Point Consulting meets them, so I think the average...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Services

There was one occasion when we had a resource who was not a good fit for us, and Pivot Point...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Services, Value

Pivot Point Consulting always does well. We use Pivot Point Consulting because of a previous...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We are extremely satisfied with the one person we have. Pivot Point Consulting has been extremely...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We had a hiccup when it came to on-site support for staffing. Most of the firm's staff people...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The quality of consultants at Pivot Point Consulting varies depending on the specialty, but overall,...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Our engagement with Pivot Point Consulting has been going really well, and they have always exceeded...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Pivot Point Consulting responds quickly and is always attentive to my needs. There were times when...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We usually rotate consulting firms, so if we used one firm last time, we use a different firm this...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have had a couple of instances where someone from Pivot Point Consulting has come in, and we have...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Pivot Point Consulting should be careful with their pricing. The cost is high for certain people...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

There was a lot of confusion with one of the people that the firm brought forward, but overall, I...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

In terms of quality, there were definitely some really wonderful candidates that were sent over by...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

In terms of being able to solve the problems that did arise, Pivot Point Consulting did a great job....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

There was probably a bit of a learning curve when it came to understanding the type of experience...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Pivot Point Consulting was very communicative, transparent, and responsive. When I started asking...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

I don't have any frustrations with Pivot Point Consulting and the people they have at all. We didn't...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Services

Pivot Point Consulting’s consultant was phenomenal, and we are looking to work with that individual...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

The firm is very proactive and engaged and has a lot of Epic experience from the executive level....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Pivot Point Consulting is excellent at business relationship management. I know who to reach out to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Pivot Point Consulting has the expertise in their managed service organization to actually assist us...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Pivot Point Consulting has some expertise in areas that are really challenging, and it is great to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​