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Relationship, Operations
I love the fact that when I have a need on the team, I can go to the person who oversees our...
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Relationship
I enjoy the fact that we can talk about some hard things with Pivot Point Consulting, and we can...
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Value
Pivot Point Consulting wants to make money, so they try to charge where they can, but there have...
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Relationship, Operations
I didn't get many consultants from Pivot Point Consulting because of how things worked out. It felt...
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Relationship, Operations
Pivot Point Consulting was engaged at the beginning. They certainly knew what they were talking...
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Relationship, Operations
When the firm assigns consultants to a project, the consultants are freelancers. I did not know that...
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Relationship
Pivot Point Consulting doesn't necessarily pick a single individual. They identify three to five...
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Relationship
The executive team from Pivot Point Consulting is always a pleasure to work with.
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Relationship, Operations
We struggled most with turnover. There was a lot of turnover toward the end of the project. The...
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Value
For some of the things, we paid more than the value, but then the firm didn't charge us for some of...
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Relationship
One of the challenges we had with going to the technology and with the technology support was that...
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Relationship, Operations
The work with the firm has been very specific in terms of who we are working with on their team. The...
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Relationship, Operations
It is hard to say why the firm’s bench level went down. My gut instinct is that a lot of people were...
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Loyalty, Relationship
We don't have any big projects in the pipeline. That is unfortunate because the firm owes us work,...
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Relationship, Operations
We like Pivot Point Consulting’s flexibility as well as the variability of the people they have...
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Relationship
Over the time that we have worked with Pivot Point Consulting, we have had a few candidates. Most of...
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Relationship, Operations
When I was new in the role and we had lost a staff member, I needed a lot of help understanding what...
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Services
If somebody asked me to recommend a contractor, I wouldn’t recommend Pivot Point Consulting. I don’t...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The timeline for hiring somebody from Pivot Point Consulting really just depends on my schedule and...
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Relationship, Relationship, Relationship
Things with Pivot Point Consulting have been fine. I have gotten quality candidates from them. And...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
I haven't had good experiences with consultants from other firms, so I tend to use Pivot Point...
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Relationship, Relationship
Pivot Point Consulting's biggest strength is their knowledge of the system because they help us find...
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Relationship, Relationship
Even when we get a rare person who doesn't work well for us, we easily communicate with Pivot Point...
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Loyalty, Loyalty, Relationship, Relationship
We chose Pivot Point Consulting because the majority of the firm's folks and resources have...
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Relationship, Relationship, Relationship
We had a contractor from Pivot Point Consulting who was with us for several months, and they just...
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Relationship, Relationship
At one point, our EHR vendor had a problem with Pivot Point Consulting’s consultant, but the fact...
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Loyalty, Loyalty, Relationship, Relationship
If I were to recommend Pivot Point Consulting to a friend, I would talk about the firm's quality of...
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Operations, Operations
Sometimes our consultant’s productivity went in waves. They were super productive and got a lot...
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Relationship, Relationship
I asked Pivot Point Consulting for specific things, and they produced everything exactly as I asked....
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Services, Value
I asked Pivot Point Consulting for a very specific thing. I interviewed a couple of individuals, and...
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Relationship, Relationship
I think one person that is super helpful for me is the account manager. They are really easy to talk...
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Relationship, Relationship, Operations, Operations
We had a bad batch of consultants. Once we realized what was happening, Pivot Point Consulting bent...
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Operations, Operations, Value
We needed people to start very quickly, and I think a few of the folks that Pivot Point Consulting...
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Loyalty, Relationship, Relationship, Value
Pivot Point Consulting works hard for us. They are a great group. I can't say enough great things...
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Relationship, Operations
Pivot Point Consulting consistently meets expectations, and they exceed expectations often....
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Relationship
I don't know how Pivot Point Consulting can improve this, but in the industry, consultants move...
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Relationship
I like that the account representatives work with us to find opportunities to partner without taking...
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Operations, Operations
With Pivot Point Consulting, we were able to transition into a different EHR successfully and get...
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Operations, Operations
The firm was able to foresee any changes, always brought us up to speed on things, and ensured that...
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Relationship, Relationship, Value, Value
Pivot Point Consulting is a little more expensive than the firms that we have used for other...
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Loyalty, Relationship, Relationship
I became familiar with some people from Pivot Point Consulting several years back, and the talent...
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Relationship
Pivot Point Consulting is an excellent, strong operational partner who is able to provide a lot of...
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Relationship
I have worked with a lot of vendors over the years, and the relationship with Pivot Point Consulting...
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Relationship, Operations
Pivot Point Consulting understands us and our foundational needs. They approach everything in a very...
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Relationship, Relationship
Pivot Point Consulting has good resources. We are satisfied with the folks that we get. With the...
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Relationship, Relationship
Pivot Point Consulting meets our needs. So far, they understand the terminology we use as an agency...
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Relationship, Relationship
We had one resource who was struggling and not meeting expectations, and Pivot Point Consulting...
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Relationship, Relationship, Operations, Operations
We wanted our Pivot Point Consulting resource to identify gaps, teach people how to do certain...
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Relationship, Relationship, Operations, Operations
I was pleased that we were able to use our resource because they were familiar with the hospital. We...
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Operations, Operations
One of the biggest outcomes we saw from working with the firm was getting all our deliverables. We...
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Loyalty, Loyalty, Relationship, Relationship, Operations, Operations
When we decided to move forward with a new EHR, the vendor highly recommended that we use an...
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Value, Value
The firm is not cheap, but I felt confident enough in the work they did and the value they brought...
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Loyalty, Loyalty, Operations, Operations
We decided to go with the firm for several reasons, one being that they allowed us to determine what...
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Operations, Operations
The firm didn't seem to have robust in-house tools to help with project management. Some of the...
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Value
The firm didn't necessarily fail on deliverables or timelines; the issue was that the level of work...
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Operations, Operations
Training is a little tough. Sometimes it can be harder to find training resources. And while Pivot...
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Relationship, Relationship
I have good relationships with the people at Pivot Point Consulting, but that is because I have been...
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Relationship, Relationship, Relationship
One benefit of working with Pivot Point Consulting is that if a staff member is not working out, we...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
When we go to review the résumés of people that Pivot Point Consulting has found, all the résumés...
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Relationship, Relationship, Relationship
I keep running into the same issues with Pivot Point Consulting. We mostly work remotely with the...
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Relationship, Relationship, Relationship
Pivot Point Consulting is very engaged with their clients. When we have issues with an analyst or...
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Relationship, Relationship
Partnership engagement with Pivot Point Consulting has fallen off a bit. Our partnership was very...
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Loyalty, Loyalty, Relationship, Relationship
Pivot Point Consulting did a really good job of locating what we needed in a consultant. When we...
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Relationship, Relationship, Relationship
With Pivot Point Consulting, there was less interaction as they got busier. It is hard to get in...
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Operations, Services
Our board went with Pivot Point Consulting, but I was not impressed with the firm's presentation. It...
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Relationship, Relationship, Relationship, Services, Services, Services
There have been some changes in the firm’s management, which have delayed communication. I don't...
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Relationship, Relationship, Relationship
The firm always tries to find a good match for us whenever I inquire about a contractor. The vendor...
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