Pivot Point Consulting, a Vaco Company HIT Staffing Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
We have used Pivot Point Consulting on and off. We didn't have in-house expertise for a recent...
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Relationship, Services
The staff members have skills and expertise. They tell us what they are going to do, and then they...
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Relationship, Operations
We have an ongoing relationship with Pivot Point Consulting. We take every project to Pivot Point...
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Relationship, Operations
Some of Pivot Point Consulting’s staff members are amazing and have all the qualifications we need....
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Operations
Some of the people we worked with from Pivot Point Consulting were really great, and some of the...
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Operations, Value
We achieved the outcome we were working toward, but not without difficulties. But without the...
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Relationship, Operations
We had a very complex situation, and the person from Pivot Point Consulting we primarily worked with...
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Loyalty, Operations, Value
Pivot Point Consulting overresourced the project, and that increased the cost. It was like they...
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Relationship
Our project manager meets with us regularly and gives us a report on their work. They make sure that...
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Relationship
Our experience with Pivot Point Consulting has been really great. The people that we work with are...
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Value
Some of what Pivot Point Consulting has brought to us hasn't been applicable, but they have...
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Relationship
Pivot Point Consulting is very dedicated to making sure that we get what we need. We come to them...
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Relationship, Operations
Pivot Point Consulting is a good outfit. They are a class act, and they give attention to the...
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Relationship, Operations
We were looking for a project manager and reached out to Pivot Point Consulting based on an existing...
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Operations
We hired the firm to augment and fill some holes. We are short-staffed on a certain project, so we...
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Relationship
I haven't worked with the analyst very much, but I hear they are great and very knowledgeable. I...
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Loyalty, Relationship
Our representative with Pivot Point Consulting is really easy to work with and talk to. I feel like...
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Relationship, Operations
We connected with the firm to provide additional at-the-elbow support for a go-live. I believe we...
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Operations, Services
The project was driven by a system executive team and required rapid execution. Pivot Point...
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Relationship
The firm is one of our tier-one firms, and we have benefited from having an established, direct, and...
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Relationship
The leadership team has been heavily involved when needed, and that has contributed to a positive experience....
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Operations
It has taken our organization some time to integrate with the services because using the firm is a...
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Value
The firm provided a solution that was far more cost-effective than traditional staff augmentation....
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Loyalty
Primarily, my contact with the firm was just for the project-based part. But there are some...
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Operations
For the first wave, we had to register thousands of team members. I brought the firm on, and we...
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Services
The pool of people that Pivot Point Consulting gives me now is close to us. I worked with another...
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Relationship, Services
I reach out to my point person for the firm even on Saturday mornings or Sunday evenings, and they...
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Loyalty, Services
I went to my organization and asked for resources. They told me that I could have a certain number...
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Loyalty, Operations
As part of the training team, my section is registration. So basically, everyone who has to take a...
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Relationship, Operations
We like that we can send texts or make a call to Pivot Point Consulting, and within a day, we can...
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Loyalty, Relationship, Operations, Value
I’m extremely satisfied with the firm. They are one of my go-to firms. I would say we are getting...
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Relationship, Operations
Pivot Point Consulting has really exceptional account management. They communicate extremely...
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Relationship, Operations
The firm has been providing staffing support. They have helped with backfill staffing and projects....
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Relationship, Value
We have significantly reduced our contractor usage because we are trying to save money. We are...
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Relationship, Operations
I would buy from the firm again because the quality of the candidates is extremely high. The firm is...
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Services
The firm's consultants always listened to my concerns and would respond right away. They were not...
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Operations
Our engagement with the firm's consultants was really smooth, straightforward, and easy. We had no...
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Operations, Services
What stood out to me about the consultants' execution was their ability to tell us when something...
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Relationship, Operations
I have worked with Pivot Point Consulting in the past on other projects, and the issue that I have...
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Relationship
With Pivot Point Consulting, we were able to get the deliverable completed in a timely manner based...
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Value
Pivot Point Consulting overcharged us, and we didn't know until after the fact, so that made it...
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Relationship, Operations
We had a lag between when we were supposed to start with Pivot Point Consulting and when we actually...
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Relationship, Operations, Services, Value
When we started services with Pivot Point Consulting, their higher-ups were engaged with us. They...
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Value
I don't know that anyone ever exceeds my expectations. It would be basically impossible to exceed my...
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Relationship, Operations
We had some challenges with a project manager from Pivot Point Consulting. That person didn't have...
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Operations, Value
Pivot Point Consulting is overpriced for what we are getting. The consultants are much more...
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Relationship, Operations
I have extremely high expectations, and Pivot Point Consulting meets them, so I think the average...
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Services
There was one occasion when we had a resource who was not a good fit for us, and Pivot Point...
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Loyalty, Relationship, Services, Value
Pivot Point Consulting always does well. We use Pivot Point Consulting because of a previous...
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Relationship, Operations
We are extremely satisfied with the one person we have. Pivot Point Consulting has been extremely...
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Relationship, Operations
We had a hiccup when it came to on-site support for staffing. Most of the firm's staff people...
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Relationship
The quality of consultants at Pivot Point Consulting varies depending on the specialty, but overall,...
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Relationship
Our engagement with Pivot Point Consulting has been going really well, and they have always exceeded...
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Relationship
Pivot Point Consulting responds quickly and is always attentive to my needs. There were times when...
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Loyalty
We usually rotate consulting firms, so if we used one firm last time, we use a different firm this...
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Relationship
We have had a couple of instances where someone from Pivot Point Consulting has come in, and we have...
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Value
Pivot Point Consulting should be careful with their pricing. The cost is high for certain people...
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Relationship, Operations
There was a lot of confusion with one of the people that the firm brought forward, but overall, I...
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Operations, Value
In terms of quality, there were definitely some really wonderful candidates that were sent over by...
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Relationship, Services
In terms of being able to solve the problems that did arise, Pivot Point Consulting did a great job....
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Relationship, Operations
There was probably a bit of a learning curve when it came to understanding the type of experience...
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Relationship, Operations
Pivot Point Consulting was very communicative, transparent, and responsive. When I started asking...
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Loyalty, Relationship
I don't have any frustrations with Pivot Point Consulting and the people they have at all. We didn't...
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Loyalty, Services
Pivot Point Consulting’s consultant was phenomenal, and we are looking to work with that individual...
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Relationship, Services
The firm is very proactive and engaged and has a lot of Epic experience from the executive level....
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Relationship
Pivot Point Consulting is excellent at business relationship management. I know who to reach out to...
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Relationship
Pivot Point Consulting has the expertise in their managed service organization to actually assist us...
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Relationship
Pivot Point Consulting has some expertise in areas that are really challenging, and it is great to...
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