PACS Aurora (Global) (Mostly Brazil) Commentary
Filtered view: (Latin America)
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
We use multiple Pixeon systems, and the integration between them causes communication issues. Pixeon...
Login or Create an Account to see details.
Relationship, Product
Sometimes Pixeon can’t meet our needs in new situations, and PACS Aurora isn’t entirely intuitive.
Login or Create an Account to see details.
Loyalty, Relationship
If I were starting over, I would choose Pixeon again because of the consistency of their product,...
Login or Create an Account to see details.
Relationship
When we need support, Pixeon reaches out, tries to understand the issue, and often provides a...
Login or Create an Account to see details.
Relationship
Proactive contact from Pixeon’s support people doesn’t exist today. They only reach out to offer...
Login or Create an Account to see details.
Product
Whenever Korus is updated, the update often introduces issues that disrupt operations. Pixeon should...
Login or Create an Account to see details.
Relationship
I would tell others that PACS Aurora is quite an intuitive system and that, depending on the...
Login or Create an Account to see details.
Product
Some functions are a bit more complex for us to try to understand. We need an improvement in the...
Login or Create an Account to see details.
Operations, Product
Initially, we had integration issues with PACS Aurora. We had to do a lot of internal development....
Login or Create an Account to see details.
Product
I would like more communication from Pixeon and more agility to put in upgrades for PACS Aurora....
Login or Create an Account to see details.
Relationship
Pixeon’s support is very slow. The web support team that we have answers everything, but it takes a...
Login or Create an Account to see details.
Loyalty, Operations
Pixeon is going to give us new training so that we can use the tools in PACS Aurora better, and we...
Login or Create an Account to see details.
Loyalty, Product
We were very disappointed with PACS Aurora. There was a chronic problem that involved a delay in...
Login or Create an Account to see details.
Product
PACS Aurora captures images, and we can visualize everything. Also, the report portal in PACS Aurora...
Login or Create an Account to see details.
Product
Sometimes we have instances of PACS Aurora that aren’t on the same versions, and if they aren’t on...
Login or Create an Account to see details.
Loyalty, Product
We would choose to buy Pixeon again because of the diagnosis of images the PACS provides and what...
Login or Create an Account to see details.
Product
There are many products on the market, and each one has its problems and its virtues. So, someone...
Login or Create an Account to see details.
Relationship
PACS Aurora is extremely stable, and we have used Pixeon’s support very few times. We send...
Login or Create an Account to see details.
Product
There are some things that exist in other PACS that we don’t have in PACS Aurora, but that is okay.
Login or Create an Account to see details.
Loyalty, Product
We have been using PACS Aurora for a while now. With the limitation of displacement and everything...
Login or Create an Account to see details.
Product
A very strong point of the product is its compatibility both with Windows and Mac OS. We also have...
Login or Create an Account to see details.
Loyalty, Product
It is hard to improve this specific solution. I think this is Pixeon’s gold. They really develop a...
Login or Create an Account to see details.
Operations, Product
People had a very good facility in the implementation to adapt to use the product. It's really cool....
Login or Create an Account to see details.
Loyalty, Value
One of the reasons I put Pixeon’s grade a little lower is because of the cost-benefit ratio. The...
Login or Create an Account to see details.
Loyalty
The reason we decided to move away from PACS Aurora is because of a lack of financial negotiation. I...
Login or Create an Account to see details.
​
Featured Report
Preferences