TheraDoc Pharmacy Assistant powered by PINC AI Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Operations, Product
TheraDoc Pharmacy Assistant is an interesting platform. I haven't evaluated any other platforms, so...
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Product
One positive aspect of TheraDoc Pharmacy Assistant is that the pharmacist can see the...
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Relationship
There has been one Premier consultant who is very helpful. With our previous vendor's customer...
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Loyalty, Product
When we sign in to TheraDoc Pharmacy Assistant, the rules are already built, but it will spin for a...
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Product, Value
With TheraDoc Pharmacy Assistant, we couldn't build in every rule that we used in our previous...
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Product
The customizability and customer support for TheraDoc Pharmacy Assistant are easy to use and get the...
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Loyalty, Product
We are in the infancy of AI, but I can imagine how AI would play a factor in being able to do...
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Operations
Training for TheraDoc Pharmacy Assistant is done locally by superusers, and I was one of the...
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Relationship
Everything has been more or less status quo with Premier. They have been helpful in creating a...
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Value
The one thing is that the vendor is expensive, and EHR vendors are continually trying to add...
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Operations
Premier does an excellent job with implementation services, and they have fantastic training....
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Operations
Premier has screens that allow us to review, train on, and learn the product. However, a lot of our...
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Product
I have worked with TheraDoc Pharmacy Assistant quite a while, and Premier has made a lot of...
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Relationship
I have minimal interaction with Premier's support team. They are always there for me to email. They...
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Relationship
I have seen TheraDoc Pharmacy Assistant's capability. Premier does a good job with proactive...
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Product
I would like to see more from TheraDoc Pharmacy Assistant. I wish our EHR vendor could integrate...
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Operations, Product
TheraDoc Pharmacy Assistant takes a lot of work to get set up. Once we had it, it was good, but the...
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Product
There have been a few issues that we have had with TheraDoc Pharmacy Assistant and how it...
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Relationship
When we tell Premier Inc about a problem, they don't really look into fixing it, even though they...
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Relationship
Premier Inc has some regular meetings that help us, and they have options for available support....
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Value
Having TheraDoc Pharmacy Assistant is better than having nothing, and one positive part is the...
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Relationship
Premier Inc could have better communication. I remember we had a situation when our messages were...
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Product
Depending on whether an organization is research-based or clinical-based, and depending on their...
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Product, Value
TheraDoc Pharmacy Assistant is a very helpful tool. It is easy to follow and hand off from one...
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Product
I would highlight to another organization asking about TheraDoc Pharmacy Assistant the building of...
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Operations, Value
As far as delivering new technology goes, Premier is amenable but takes a while to implement request...
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Loyalty
We have no plan to move to another vendor, but we will be moving to an EHR to move onto the same...
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Operations
There are not really any big gaps on Premier's part regarding training. Their clinical liaison is...
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Product
There are more design issues, but overall, TheraDoc Pharmacy Assistant is easy. Cascading style...
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Product
I am not sure it is possible, but an opportunity for Premier to improve is being able to integrate...
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