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TheraDoc Pharmacy Assistant powered by PINC AI Commentary
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Product

I would highlight to another organization asking about TheraDoc Pharmacy Assistant the building of...

Sep 2024
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(0)
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Manager

Operations, Value

As far as delivering new technology goes, Premier is amenable but takes a while to implement request...

Sep 2024
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Manager

Loyalty

We have no plan to move to another vendor, but we will be moving to an EHR to move onto the same...

Sep 2024
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Manager

Operations

There are not really any big gaps on Premier's part regarding training. Their clinical liaison is...

Sep 2024
||
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Manager

Product

There are more design issues, but overall, TheraDoc Pharmacy Assistant is easy. Cascading style...

Sep 2024
||
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Manager

Product

I am not sure it is possible, but an opportunity for Premier to improve is being able to integrate...

Sep 2024
||
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Director

Product, Value

We use TheraDoc Pharmacy Assistant for two main purposes. One is for reporting and visualizing our...

Feb 2024
||
(0)
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Director

Product

Premier has made a bunch of improvements on the platform that have been really helpful for us. They...

Feb 2024
||
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Director

Operations

There were a lot of things that went wrong with the implementation of the product, but the problems...

Feb 2024
||
(0)
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Director

Operations

Premier did a pretty good job of training us on the new user interface. We have a dedicated person...

Feb 2024
||
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Director

Product

I really like the product’s new design. There are certain things that could be more efficient, but...

Feb 2024
||
(0)
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Director

Product

There are some things that the vendor could do to improve the reporting. But realistically, I am...

Feb 2024
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Director

Relationship

The vendor is very good at sending emails. Anytime the system is going to be down for updates and...

Feb 2024
||
(0)
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Director

Relationship

Premier’s customer service has been very good. We have a dedicated contact person who we can ask for...

Feb 2024
||
(0)
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Manager

Product, Value

If I am working with a pharmacist at Premier, I get good results. Someone helped me change our...

Feb 2024
||
(0)
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Manager

Product

Sometimes, nurses from Premier help me do stuff for the pharmacy that isn’t quite ready for prime...

Feb 2024
||
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Director

Value

The challenge is that we are fighting for tight money, and we lose out every single time because we...

Dec 2023
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(0)
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Director

Loyalty, Product

I’m not satisfied with the delivery of new technology from the vendor. A lot of things are not...

Dec 2023
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Director

Relationship, Product, Value

The vendor has made progress, but the pharmacists cannot bill services. That is the documentation of...

Dec 2023
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Director

Relationship, Product

The vendor has made a lot of progress in driving tangible outcomes. The vendor has really upgraded...

Dec 2023
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