TheraDoc Pharmacy Assistant powered by PINC AI Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Operations, Product
TheraDoc Pharmacy Assistant takes a lot of work to get set up. Once we had it, it was good, but the...
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Product
There have been a few issues that we have had with TheraDoc Pharmacy Assistant and how it...
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Relationship
When we tell Premier Inc about a problem, they don't really look into fixing it, even though they...
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Relationship
Premier Inc has some regular meetings that help us, and they have options for available support....
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Value
Having TheraDoc Pharmacy Assistant is better than having nothing, and one positive part is the...
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Relationship
Premier Inc could have better communication. I remember we had a situation when our messages were...
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Product
Depending on whether an organization is research-based or clinical-based, and depending on their...
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Product, Value
TheraDoc Pharmacy Assistant is a very helpful tool. It is easy to follow and hand off from one...
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Product
I would highlight to another organization asking about TheraDoc Pharmacy Assistant the building of...
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Operations, Value
As far as delivering new technology goes, Premier is amenable but takes a while to implement request...
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Loyalty
We have no plan to move to another vendor, but we will be moving to an EHR to move onto the same...
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Operations
There are not really any big gaps on Premier's part regarding training. Their clinical liaison is...
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Product
There are more design issues, but overall, TheraDoc Pharmacy Assistant is easy. Cascading style...
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Product
I am not sure it is possible, but an opportunity for Premier to improve is being able to integrate...
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Product, Value
We use TheraDoc Pharmacy Assistant for two main purposes. One is for reporting and visualizing our...
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Product
Premier has made a bunch of improvements on the platform that have been really helpful for us. They...
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Operations
There were a lot of things that went wrong with the implementation of the product, but the problems...
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Operations
Premier did a pretty good job of training us on the new user interface. We have a dedicated person...
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Product
I really like the product’s new design. There are certain things that could be more efficient, but...
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Product
There are some things that the vendor could do to improve the reporting. But realistically, I am...
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Relationship
The vendor is very good at sending emails. Anytime the system is going to be down for updates and...
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Relationship
Premier’s customer service has been very good. We have a dedicated contact person who we can ask for...
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Product, Value
If I am working with a pharmacist at Premier, I get good results. Someone helped me change our...
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Product
Sometimes, nurses from Premier help me do stuff for the pharmacy that isn’t quite ready for prime...
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