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Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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CEO/President

Value

Proactive MD's reports show us what their reduced healthcare costs are. Sometimes I think it's hard...

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May 2026

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CEO/President

Relationship, Operations

Things with Proactive MD are going really well. We have good feedback from our team members, and I...

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May 2026

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CEO/President

Relationship, Operations

I would buy Proactive MD's services again. They have been responsive. They keep us informed with...

Unrated
May 2026

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CEO/President

Relationship, Services

Proactive MD keeps us informed. The representatives do a good job of getting flyers out on their...

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May 2026

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CEO/President

Operations, Value

No shots to Proactive MD, but someone can lead a horse to water, but the people have to do things....

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Jan 2026

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CEO/President

Loyalty, Relationship, Operations, Services

I definitely would buy Proactive MD's services again. And I would recommend them. Proactive MD has...

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Jan 2026

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CEO/President

Relationship, Operations, Value

To exceed expectations, Proactive MD needs to actively engage with us to lower costs. They aren't...

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Jan 2026

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Analyst/Coordinator

Relationship

We have enjoyed our partnership with Proactive MD and look forward to continuing to work with their...

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Jan 2026

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Director

Operations, Value

I would like to see better outcomes associated with our high spend areas. Those areas include...

Unrated
Oct 2025

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Director

Relationship

One of our clinics has an amazing Proactive MD provider. I wish I could clone that person. That...

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Oct 2025

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Director

Relationship, Services

We had an account manager from Proactive MD who left, and I don't think the person Proactive MD...

Unrated
Oct 2025

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Director

Operations, Value

There are some things that I would expect would be included in the vendor's scope of services. For...

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Oct 2025

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Director

Relationship, Operations

I think of Proactive MD as a true healthcare center as opposed to just an on-site clinic. Their...

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Oct 2025

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Director

Relationship, Operations, Value

Everything has been great with Proactive MD. They have a lot of good programs through our providers....

Unrated
Sep 2025

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Director

Relationship, Services

We have a good representative from Proactive MD who provides us with a lot of documentation, flyers,...

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Sep 2025

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Director

Relationship

Communication has been the biggest struggle we have had with Proactive MD, though the issues are not...

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Sep 2025

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Director

Operations

Proactive MD relies heavily on the patient advocate to drive services, but we don't use their...

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Sep 2025

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Director

Loyalty, Relationship

Proactive MD wants to be strategic, and they probably are more strategic than other firms, but we...

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Sep 2025

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Director

Relationship

We shared our concerns with our Proactive MD account representative, but the account representative...

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Sep 2025

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Director

Services, Value

We know that Proactive MD is improving the health of our employees, but it is hard to quantify the...

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Sep 2025

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Director

Relationship, Value

Proactive MD is a good partner and provides a good service in a market where it is tough to remain...

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Jul 2025

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CFO

Relationship

Proactive MD is very good with strategic ability. They come back with what I request, so it takes my...

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Jul 2025

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CFO

Relationship, Value

Proactive MD’s consultants are just completely engaged with our organization. Proactive MD is very...

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Jul 2025

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