Employer-Sponsored Healthcare Services Commentary
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Daniel Zeitner
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User Commentary

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Manager

Services

I love that within Proactive MD’s schedule, they have strategically allowed for acute appointments....

May 2024
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Manager

Relationship

I mostly deal with just the people who are assigned to us from Proactive MD. I have never had to...

May 2024
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Manager

Value

I love that we are not in the traditional fee-for-service world. When our employees go in, the...

May 2024
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Manager

Relationship

I don't have anything that Proactive MD could improve upon. I work really well with my team, and if...

May 2024
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Manager

Value

As far as I am aware, we are charged by Proactive MD for all the expenditures and pass-throughs. I'm...

May 2024
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Manager

Loyalty, Value

There are annual goals that are set, and there is a plan that is in place, and Proactive MD meets...

May 2024
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CEO/President

Relationship, Services

The firm isn't doing outreach as they should to encourage the usage of their health services.

May 2024
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CEO/President

Relationship

The people that the firm has on-site are fantastic. Proactive MD has been great to work with from an...

May 2024
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CEO/President

Relationship

Proactive MD apparently does a good job with their culture because they definitely have some...

May 2024
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CEO/President

Relationship

When we go to the firm with a minor issue, the way they handle it could be a little better. The firm...

May 2024
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CEO/President

Relationship

The firm's team is great. When we contact them, they get us the answers we need and try their best...

May 2024
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CEO/President

Relationship, Services

I have had concerns that with this Ozempic craze, people at the clinic may be getting a pass-through...

May 2024
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CEO/President

Relationship

The firm offers an extra service that we can pay for, and that is a wellness provider. That person...

May 2024
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CEO/President

Loyalty, Value

If we were on the market, Proactive MD would be on our shopping list for sure. Whenever we get to...

May 2024
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CEO/President

Value

The firm often wants us to pay for little things, such as changing the office in our building. I...

May 2024
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CEO/President

Value

The firm consistently meets our expectations. In order for them to exceed our expectations, their...

May 2024
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VP/Other Executive

Relationship, Relationship

All of the services that the firm provides are at the top level. I haven't received any complaints....

Jul 2023
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VP/Other Executive

Relationship, Relationship, Services, Services, Value, Value

We have several preventative care programs, and Proactive MD supports our staff in participating in...

Jul 2023
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VP/Other Executive

Relationship, Relationship

We have regular check-ins with the firm. The staff is wonderful. They go over visits and see whether...

Jul 2023
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VP/Other Executive

Loyalty, Loyalty, Value, Value

The firm’s only downfall is that we only have one location at the moment. We hope to be able to...

Jul 2023
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Director

Relationship, Relationship, Relationship

Proactive MD is willing to come out and meet with our staff almost as often as we want them. Our...

Jul 2023
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Director

Value, Value, Value

Proactive MD provides us with an ROI. However, I have not gotten hung up on the ROI. For us, the...

Jul 2023
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Director

Relationship, Relationship, Operations, Services, Services, Services

The reports that Proactive MD gives us are very clear. They are under 10 pages long, and we get them...

Jul 2023
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Director

Services, Services, Services, Value, Value, Value

Compared to other things we have in place, I would say Proactive MD's program is having the biggest...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty

We had some options when we first picked Proactive MD, and we liked their approach. They weren't...

Jul 2023
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Director

Relationship, Relationship, Relationship

Proactive MD had a local person, and the first of our providers was local. Everybody knew them, and...

Jul 2023
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Director

Relationship, Relationship, Relationship, Services

Proactive MD has helped us as we have evolved. They have started offering things outside of the...

Jul 2023
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Director

Relationship, Relationship, Operations, Services

The biggest thing Proactive MD has done since we started with them is offer more services as we have...

Jul 2023
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VP/Other Executive

Services, Services, Services

One of the specific outcomes I look for from the firm is for our employees to stay engaged and...

Jul 2023
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VP/Other Executive

Relationship, Value

One of the things that set Proactive MD apart is their model. Instead of using the fee-for-service...

Jul 2023
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VP/Other Executive

Services, Value, Value, Value

To be successful, people need to work with their employees and educate them on why using a clinic is...

Jul 2023
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Director

Value, Value, Value, Value, Value

Proactive MD does a good job tracking diabetics and telling us how the A1cs are running. Proactive...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty

Originally, Proactive MD was not a leading candidate. They priced themselves out of the market...

Jul 2023
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Director

Relationship, Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services, Services

Sometimes we wonder about our communication with providers because there are a couple of different...

Jul 2023
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Director

Relationship, Relationship, Relationship, Relationship, Relationship

Adoption of the firm's services is a team effort. We have to say good things about Proactive MD, and...

Jul 2023
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Director

Relationship, Relationship, Relationship, Relationship, Relationship

The big thing that Proactive MD does well is communicate with us and work toward solutions. We have...

Jul 2023
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Director

Relationship, Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services, Services

Generally, Proactive MD plays well with others. For instance, we have other services within our...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The firm is really excellent at following up. I have worked with some great client relations folks...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The firm could do better at finding ways to get families engaged.

Jul 2023
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CEO/President

Loyalty, Loyalty, Loyalty

Any issues we have with staff engagement aren't really on the firm. I personally think the issues...

Jul 2023
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CEO/President

Value, Value, Value

Proactive MD shows us lots of savings on their reports, but to be honest, I take anything the...

Jul 2023
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CEO/President

Relationship, Relationship, Relationship

Proactive MD acts as a primary care provider for our employees, and they do a fantastic job. I have...

Jul 2023
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CEO/President

Relationship, Relationship, Relationship

The relationships that the firm's staff members are able to build with the organization as well as...

Jul 2023
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Manager

Relationship, Relationship, Relationship

As far as the firm’s talent pool goes, I am scratching my head at times with how they recruit, who...

Jun 2023
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Manager

Value, Value, Value

I feel like Proactive MD charges us for every little thing. We are billed two ways. We have our...

Jun 2023
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(0)
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

The unique thing about Proactive MD is their model. They have a model with a patient advocate, who...

Jun 2023
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(0)
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Manager

Loyalty, Loyalty, Loyalty, Value, Value, Value

We wanted something convenient and very inexpensive. Our goal is to have programs and resources in...

Jun 2023
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(0)
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Manager

Relationship, Relationship, Relationship

I would tell other companies that they should make sure they find a firm that is an expert in the...

Jun 2023
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Manager

Relationship, Relationship, Relationship

The firm has told me no once or twice, but they are definitely yes people. They try to accommodate...

Jun 2023
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Manager

Loyalty, Relationship, Relationship, Relationship

I wouldn't buy services from Proactive MD again because I have been in this field for a long time...

Jun 2023
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Manager

Services, Services, Services, Value, Value, Value

The firm does some quarterly reporting, and they try to share cost savings, but to me, they are...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value

In terms of adoption of the services, employees have to use the service for occupational reasons,...

Jun 2023
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Manager

Loyalty, Loyalty, Loyalty, Value, Value, Value

With Proactive MD, we have a great foundation in place. I am changing the parameters of our program...

Jun 2023
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(0)
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Director

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

The main reason we wanted to go with Proactive MD was that they are responsive. That is one of their...

Jun 2023
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Director

Relationship, Relationship, Relationship

Proactive MD’s finance department is very rigid, and they need to have a little more flexibility and...

Jun 2023
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(0)
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Director

Value, Value, Value

There is no way that Proactive MD could avoid charging us for every little thing, but we are...

Jun 2023
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