Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Services
Proactive MD does the best they can with what they are given, but they could do a little more to...
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Value
We have a high utilization for Proactive MD's clinic, so we don't have enough appointments. The vast...
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Relationship, Services
Proactive MD is great in terms of their day-to-day care, but they need to improve their IT and...
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Relationship
We have a patient advocate who works for Proactive MD, and they are like a concierge. They are our...
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Relationship
Proactive MD's executives were very involved in the beginning, but for the last little while, they...
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Relationship, Value
In the past, I had to manage all of the clinic supplies, medical supplies, and testing supplies, so...
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Relationship, Value
The thing that was attractive about Proactive MD was that they were a lot like our previous...
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Relationship, Services
The firm is very knowledgeable and great about getting back to us with answers. The firm has been...
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Operations, Services
We have had a few bumps in the road, and the firm has been quick to provide additional training to...
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Value
In terms of costs, the firm is very open, and we usually know what is going to be on the bills...
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Relationship, Services
When employees or one of their dependents end up needing to go to a hospital, Proactive MD will...
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Relationship
I get an opportunity to weigh in as to who is on staff and what the services are with Proactive MD....
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Loyalty, Relationship, Value
I would recommend Proactive MD 100%, but employer organizations need to have the gumption to...
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Loyalty, Relationship, Services
When we were with an ACO with the local health network, one of the biggest issues was that we...
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Value
Proactive MD has had an incredibly positive impact on reducing our healthcare costs. Our employee...
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Services
With Proactive MD, our employees can see a provider in person, or they also have the option to...
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Services, Value
With Proactive MD, we have the opportunity to dig into high-dollar claims to understand how we got...
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Value
Proactive MD does not nickel-and-dime us. We pay Proactive MD one lump administrative fee to manage...
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Services, Value
Proactive MD is our direct employer primary care provider, so all our employees and their dependents...
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Loyalty, Relationship
We are keeping our options open to decide whether we put more eggs in the firm's basket. We have...
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Value
Proactive MD’s stance on encouraging the usage of their health services is they like the patient...
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Relationship
We used to do some minor infusions with Proactive MD, but they said they had to stop doing that and...
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Relationship
Our satisfaction with the quality of the staff would be higher, but we have had several account...
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Loyalty, Relationship
The big thing that I would tell someone who is looking into working with Proactive MD is to have...
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Relationship
Recently, Proactive MD has struggled to find us permanent providers. While we know what we want is a...
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Value
I would like to say Proactive MD’s impact on reducing our healthcare costs is higher, but it is hard...
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Services, Value
We believe that ProactiveMD is improving the health of our employees because they are spending more...
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Services
I love that within Proactive MD’s schedule, they have strategically allowed for acute appointments....
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Relationship
I mostly deal with just the people who are assigned to us from Proactive MD. I have never had to...
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Value
I love that we are not in the traditional fee-for-service world. When our employees go in, the...
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Relationship
I don't have anything that Proactive MD could improve upon. I work really well with my team, and if...
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Value
As far as I am aware, we are charged by Proactive MD for all the expenditures and pass-throughs. I'm...
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Loyalty, Value
There are annual goals that are set, and there is a plan that is in place, and Proactive MD meets...
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Relationship, Services
The firm isn't doing outreach as they should to encourage the usage of their health services.
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Relationship
The people that the firm has on-site are fantastic. Proactive MD has been great to work with from an...
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Relationship
Proactive MD apparently does a good job with their culture because they definitely have some...
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Relationship
When we go to the firm with a minor issue, the way they handle it could be a little better. The firm...
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Relationship
The firm's team is great. When we contact them, they get us the answers we need and try their best...
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Relationship, Services
I have had concerns that with this Ozempic craze, people at the clinic may be getting a pass-through...
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Relationship
The firm offers an extra service that we can pay for, and that is a wellness provider. That person...
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Loyalty, Value
If we were on the market, Proactive MD would be on our shopping list for sure. Whenever we get to...
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Value
The firm often wants us to pay for little things, such as changing the office in our building. I...
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Value
The firm consistently meets our expectations. In order for them to exceed our expectations, their...
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