Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Value
Proactive MD's reports show us what their reduced healthcare costs are. Sometimes I think it's hard...
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Relationship, Operations
Things with Proactive MD are going really well. We have good feedback from our team members, and I...
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Relationship, Operations
I would buy Proactive MD's services again. They have been responsive. They keep us informed with...
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Relationship, Services
Proactive MD keeps us informed. The representatives do a good job of getting flyers out on their...
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Operations, Value
No shots to Proactive MD, but someone can lead a horse to water, but the people have to do things....
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Loyalty, Relationship, Operations, Services
I definitely would buy Proactive MD's services again. And I would recommend them. Proactive MD has...
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Relationship, Operations, Value
To exceed expectations, Proactive MD needs to actively engage with us to lower costs. They aren't...
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Relationship
We have enjoyed our partnership with Proactive MD and look forward to continuing to work with their...
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Operations, Value
I would like to see better outcomes associated with our high spend areas. Those areas include...
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Relationship
One of our clinics has an amazing Proactive MD provider. I wish I could clone that person. That...
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Relationship, Services
We had an account manager from Proactive MD who left, and I don't think the person Proactive MD...
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Operations, Value
There are some things that I would expect would be included in the vendor's scope of services. For...
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Relationship, Operations
I think of Proactive MD as a true healthcare center as opposed to just an on-site clinic. Their...
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Relationship, Operations, Value
Everything has been great with Proactive MD. They have a lot of good programs through our providers....
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Relationship, Services
We have a good representative from Proactive MD who provides us with a lot of documentation, flyers,...
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Relationship
Communication has been the biggest struggle we have had with Proactive MD, though the issues are not...
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Operations
Proactive MD relies heavily on the patient advocate to drive services, but we don't use their...
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Loyalty, Relationship
Proactive MD wants to be strategic, and they probably are more strategic than other firms, but we...
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Relationship
We shared our concerns with our Proactive MD account representative, but the account representative...
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Services, Value
We know that Proactive MD is improving the health of our employees, but it is hard to quantify the...
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Relationship, Value
Proactive MD is a good partner and provides a good service in a market where it is tough to remain...
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Relationship
Proactive MD is very good with strategic ability. They come back with what I request, so it takes my...
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Relationship, Value
Proactive MD’s consultants are just completely engaged with our organization. Proactive MD is very...
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Loyalty, Relationship, Operations
We did an evaluation of services from different vendors and chose to continue to stay with Proactive...
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Loyalty, Relationship, Operations, Services
Things have improved with Proactive MD, but we have had some issues with a combination of staffing...
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Relationship
The consultants from Proactive MD are genuine, and they want to help each of our team members when...
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Relationship
While the executives have tried to be involved, sometimes it feels like they have been a little bit...
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Relationship
I would tell others looking at Proactive MD that it is important to stay on top of the reporting....
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Relationship, Operations, Services
Proactive MD is always looking for ways to get us going and bring more of our staff members into the...
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Relationship, Services
There are times when Proactive MD exceeds our expectations. But being in a rural area that is...
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Operations, Services
Proactive MD works with our third-party administrator for our benefit system on other referral...
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Operations
With the reporting from Proactive MD, we would like to see things differently or do a deeper dive...
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Operations
The employees who utilize the Proactive MD service have nothing but great things to say. Often, the...
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Value
The invoices from Proactive MD list a litany of charges that are collected over the month, and after...
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Commentary Summary
Comment Type Breakout