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Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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CEO/President

Proactive MD's reports show us what their reduced healthcare costs are. Sometimes I think it's hard...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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CEO/President

Things with Proactive MD are going really well. We have good feedback from our team members, and I...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

I would buy Proactive MD's services again. They have been responsive. They keep us informed with...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

Proactive MD keeps us informed. The representatives do a good job of getting flyers out on their...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

No shots to Proactive MD, but someone can lead a horse to water, but the people have to do things....

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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CEO/President

I definitely would buy Proactive MD's services again. And I would recommend them. Proactive MD has...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Services
Evaluation Unrated

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CEO/President

To exceed expectations, Proactive MD needs to actively engage with us to lower costs. They aren't...

Comment Tone Negative
Pillars Relationship, Operations, Value
Evaluation Unrated

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Analyst/Coordinator

We have enjoyed our partnership with Proactive MD and look forward to continuing to work with their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I would like to see better outcomes associated with our high spend areas. Those areas include...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Director

One of our clinics has an amazing Proactive MD provider. I wish I could clone that person. That...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We had an account manager from Proactive MD who left, and I don't think the person Proactive MD...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

There are some things that I would expect would be included in the vendor's scope of services. For...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Director

I think of Proactive MD as a true healthcare center as opposed to just an on-site clinic. Their...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Everything has been great with Proactive MD. They have a lot of good programs through our providers....

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Director

We have a good representative from Proactive MD who provides us with a lot of documentation, flyers,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Communication has been the biggest struggle we have had with Proactive MD, though the issues are not...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Proactive MD relies heavily on the patient advocate to drive services, but we don't use their...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Proactive MD wants to be strategic, and they probably are more strategic than other firms, but we...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

We shared our concerns with our Proactive MD account representative, but the account representative...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We know that Proactive MD is improving the health of our employees, but it is hard to quantify the...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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