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User Commentary
Loyalty, Product
Apex has a Power BI module. It's limited because it's a limited license with Microsoft, but you can...
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Relationship
Provation’s support always gets back to you with what the issue is and usually what the resolution...
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Operations
There is no ongoing training for Apex. It's not necessary. When they roll out a new part of the...
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Relationship, Product
I’ve asked Provation for things and they'll get to it, but it hasn't come yet. There's stuff I want...
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Product
I want more data. It's a twofold problem in my opinion. One is there are some Microsoft issues that...
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Loyalty, Product
When we did an evaluation of this project before we went to Apex, we looked at a couple of the other...
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Product
The duration that you're on the Apex product provides your level of satisfaction and frustration or...
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Product
We have too much data on Apex to get off it. When we're looking at a set particular procedure and...
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Product
We've been on the Apex system for a few years. I have some doctors I still help often to make sure...
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Operations
I haven’t done any training for Apex in years. I didn’t even know there was training for it.
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Relationship
Provation’s support involves a lot of being on hold and being transferred to the next person or...
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Product
Apex is fairly simple to use, and there aren't too many buttons or places to look at. The solution...
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Product
I don’t think I would buy Apex again. Our providers were used to Provation MD, and they are not...
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Product
There is a lot that I like about Apex. The product works and is easy. For nursing specifically,...
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Product
There are a few things that we wish Apex had, and we have asked for those things for years. We like...
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Loyalty, Product
Registering our patients is difficult. We use Apex exclusively. I think Apex is set up for hospital...
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Product
In terms of integration, the pathology workflow seems to be going well. Our pathology company can...
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Culture, Value
Apex is very expensive for what we are getting, and we can’t use some of the functionality that we...
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Relationship
Provation’s phone support people are great and helpful, and they can tell us how Apex is supposed to...
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Operations, Product
The physicians had a really big learning curve when learning Apex. Also, some of our physicians...
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Operations
Provation’s people that we worked with for the go-live and the implementation were fantastic. They...
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Loyalty
Our satisfaction with Apex will improve because we are going to implement an interface with the...
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Relationship, Operations, Product
I don't get as much time to prepare for upgrades as I used to, and sometimes things change in Apex...
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Relationship
Provation’s support people aren't always helpful when Apex is not working the way it should be or...
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Culture
We haven't gotten any other charges from Provation other than what was in the original contract.
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Operations
Apex’s updates are passive, so the vendor doesn't notify us about them. We just log in, and there is...
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Product, Value
Apex makes a beautifully laid out note, which improves patient satisfaction and makes it easier for...
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