Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Ambulatory Surgery Center Solutions

Apex
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Ambulatory Surgery Center EMR 2021: High Clinical Adoption Driving Value
Ambulatory Surgery Center EMR 2021:
High Clinical Adoption Driving Value
September 2021
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Physician

Implementation and Training

Moving from our previous solution to Apex was a very seamless process. After our training with the...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

We like the accuracy of Apex's documentation. With our previous system, we did our documentation...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Technology

We decided to go with Apex based on what we could do with the software. Using our previous system...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

It has been fairly easy for our providers to accept and implement Provation’s product. The vendor...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

As far as integration goes, the other systems we use can’t interface with Provation's system. They...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is easy to use once it is up and running. The learning curve is not steep. The product...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

Apex is a solid product. There are functionalities in the system so that people coming off paper and...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Apex is a quality product. It is one of the best products on the market today. I would buy it again...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Provation’s implementation and upgrades have been fine. Any of the upgrades have been done by a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

Provation’s support of our integration goals is very high. But integration hasn’t happened because...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Provation knows about a problem before we do. For example, we recently had a problem where one...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have a pretty good relationship with everybody at Provation. Nobody makes me feel like I am not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Apex is extremely user friendly. We can have new staff members and people that aren't computer...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We went live with very minimal training. It was great. I love Provation’s training. Provation has...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

There are a couple of things that Provation is working on, like the electronic signature pad....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Provation is fair, and I like the company; they are way better than other vendors I have worked...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Provation’s support team is very good. It is way better than other vendors’ support teams....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The way we get our management reports is not as user friendly in Apex as it was in the old system....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

One thing that I don’t like about Apex is that it doesn't take canceled cases off of our list. It...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

If Provation fixed the issues we have with Apex, that would make life easier, but those issues have...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The reports look fine in Apex, and the physician documentation and customizability are very easy. It...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I loved Provation MD, and I am not as happy with the vendor's cloud product Apex. It is not as user...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When we implemented the product, the vendor sent us a lot of support, which was great. However, we...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Provation has been really good and receptive to feedback. We were having some problems with...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Provation had a training center that we went to, and it had videos and PowerPoint presentations to...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

There are upgrades that are coming from Provation that aren't here yet, but I know we are on the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is a bit clumsy at times. There are some things that the vendor can do to improve it....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We meet with the vendor regularly to discuss updates. We will keep doing that for a little while,...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor fixed some things from my list that I hadn't even shared with them. They are proactive.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

The product is expensive, but it is worth it for all the flexibility we now have that we didn't have...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We will continue to be satisfied with the vendor because they have listened to all of our feedback...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

I have not been trained personally, but the training my team received from Provation was very...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

End users within our organization like the functionality of Apex for its ease of use and customization....

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

Apex is great because it has the capability to integrate very well with other systems and send...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I work closely with our analysts, and they give good insight into how the vendor is very responsive...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Provation has been a very good vendor. They have been with us every step of the way. Provation is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our experience with the product has been very positive. Apex is web based, so it fits in nicely with...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

In the past, before Apex came out, we were under pressure to get a new product, but the cost was...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Provation does well with their online training information. They are very good at giving us a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If Provation had a local representative, that would be fabulous. Provation is very good at telephone...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The move to clinical documentation in ambulatory surgery centers is imminent. It isn't required yet,...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have had some glitches in the product, but Provation fixed the glitches pretty quickly. When...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor was excellent with training. They were on-site and answered questions. The vendor was...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

The product has been able to do more than the vendor initially thought it would do.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I make recommendations, and the vendor tries to accommodate my recommendations. The product still...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I want to do some things that the product can't do. For example, when a patient comes in and I put...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​