Apex Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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COO

Loyalty, Product

Apex has a Power BI module. It's limited because it's a limited license with Microsoft, but you can...

Jan 2025
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COO

Relationship

Provation’s support always gets back to you with what the issue is and usually what the resolution...

Jan 2025
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COO

Operations

There is no ongoing training for Apex. It's not necessary. When they roll out a new part of the...

Jan 2025
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COO

Relationship, Product

I’ve asked Provation for things and they'll get to it, but it hasn't come yet. There's stuff I want...

Jan 2025
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COO

Product

I want more data. It's a twofold problem in my opinion. One is there are some Microsoft issues that...

Jan 2025
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COO

Loyalty, Product

When we did an evaluation of this project before we went to Apex, we looked at a couple of the other...

Jan 2025
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COO

Product

The duration that you're on the Apex product provides your level of satisfaction and frustration or...

Jan 2025
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COO

Product

We have too much data on Apex to get off it. When we're looking at a set particular procedure and...

Jan 2025
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COO

Product

We've been on the Apex system for a few years. I have some doctors I still help often to make sure...

Jan 2025
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