Apex Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship
There are things that we have asked for that I know are difficult for Provation to deliver. They are...
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Product
Apex is a Windows-based product. We never even see the upgrades occurring. We get a notification...
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Loyalty, Product
Unless someone is totally against using computers, people can usually pick up Apex within two or...
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Relationship
Provation is very good at solving problems. They don't give up. I had a case where we were working...
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Loyalty
I don't think my satisfaction with Apex is going to change in 12 months. I think it is going to stay...
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Relationship, Operations
When I tell Provation about things that I want in the solution, I'm not looking only at things that...
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Value
I would absolutely buy Apex again. From the standpoint of imaging and the way it works internally so...
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Operations
Our initial training was good. Provation offers some very good online training. They do webinars on...
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Operations
Provation did fairly well with our implementation. The issue with them was that they had a set...
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Product
Our physicians are really pleased with Apex. Our business office users of Apex are pretty happy with...
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Relationship
Sometimes, we can call the vendor's support people, and they will get on top of things and take care...
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Relationship, Product
We haven't had any issues with Apex. It has always been stable and responsive, and it does exactly...
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Value
In terms of the system's operative note piece, I would recommend Apex, but in terms of price, I...
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