SIS Charts (Surgery Centers) Commentary

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Our vendor representative is very helpful and responsive to all our questions and needs. They always...

I would like to have a more creative way to input some of our forms to make our facility as paper...

Overall, I have been extremely satisfied with the product. I have worked with many EHR programs in...

Overall, SIS Charts has been a great system. Sometimes I wish it were more customizable. And it is...

There were add-on fees that were not fully disclosed relating to our third-party integration...

The partnership with the vendor was not as smooth as I would have expected.

I would like to see better support for analytics in the future.

I do not like the fact that we get charged every time we open up Surescripts. That is something that...

One thing that the vendor can improve on is our ability to submit enhancement requests. I wish the...

My suggestion to the vendor is to have a personal representative to touch base with at least once a...

My recommendation to others is to have a strong build team and ask lots of questions during the...

SIS Charts is easy to use. I hear other places use different EHRs, and they have things that they...

The concerns we've brought to our representative haven't necessarily been related to training. The...

Surgical Information Systems has recently announced some expanded capabilities around patient...

When I call the vendor with an urgent need, their support is good. They're pretty quick about...

I've seen some progress with Surgical Information Systems. They've tried to add logs and move into...

SIS Charts does a good job from day to day. It does what we need it to do. There are things that...

I have no idea what Epic costs, but I can only imagine that the value proposition of SIS Charts...

One thing we have brought to the vendor's attention involves the business side of the EHR. There is...

Onboarding SIS Charts was really challenging. The person who helped us onboard was lovely, but they...

I like that we can make SIS Charts whatever we want. We can customize it to our facility, policies,...

The vendor has great upgrades. Recently, one of the upgrades allowed us to tag the anesthesia team...

Surgical Information Systems has great customer service. When we call them, we typically speak to a...

We were promised a lot of functionality that would save build time with populating dictionaries, but...

We have provided feedback multiple times about our ongoing issues with support to the vendor.

We are assigned a specific person for our projects with SIS. This person is great to work with for...

The vendor could improve by creating more reports in their report set. We do ask for a fair number...

I'm relationship driven, not widget driven. I wouldn't have SIS Charts if Surgical Information...

The system is relatively easy to use. It's gone down a couple of times, but typically, the issue has...

The customer service is definitely amazing for a larger or mid-sized vendor, and I like the vendor's...

I wish there were more of a training playground to use prior to the go-live. It is cumbersome to go...

It is frustrating not to be able to have the notes cross over from the business side to the nursing...

There are enhancements we have asked for that the vendor has refused to create. They say that not...

SIS upgrades and improves the product every single week. The update usually happens on Wednesday or...

The system is still fairly new in its development phase. But I do talk to the development side of...

Surgical Information Systems could improve their help resources. They have a lot of online documents...

It’s been a long time since we’ve done training for SIS Charts. We do our own training. The vendor...

When we first started using SIS Charts, a lot needed to be changed and upgraded. I believe Surgical...

The biggest advantage of SIS Charts is the ease of use. Having a patient portal where the patient...

Surgical Information Systems has done a lot of updates, so I'm tasking one of my nurses to go...

We love the ease of using the system, especially for people who come in and need to hit the floor running....

We love Surgical Information Systems.

Surgical Information Systems works with their clients on what is most pressing for them for development....

SIS Charts is a really good system from start to finish. It isn't really missing anything. I like...

Our initial training from the vendor was not very good. We haven't needed much training, but there...

Surgical Information Systems is good, professional, and quick to respond. However, I feel that if a...

Surgical Information Systems is doing a lot when it comes to billing. We feel like they are trying...

When Surgical Information Systems does anonymous things to involve customers in helping other...

The system is quite pricey, especially for small organizations. The system's price is a lot to pay...

SIS Charts is a very user-friendly program, and that makes it easy to teach users. Surgical...

We were using a different platform before we started using SIS Charts, and we were only using it for...

SIS Charts is very user friendly. It is easy to navigate, and it follows a lot of standards. If an...

Our training from Surgical Information Systems went very well. The only issue we had was that our...

Surgical Information Systems is always coming out with new things on the charting side. The denial...

My recommendation for Surgical Information Systems comes with the general downside risk of any...

Working with Surgical Information Systems has been good overall, with no major concerns. They are...

In SIS Charts, the data feed works really well, particularly for anesthesia charts. Electronic...

SIS Charts is a great system.

SIS Charts meets all our needs, and I have been very critical since day one. I have always shared my...

Surgical Information Systems has been very responsive. If an issue shuts down our system, I submit a...

If an existing center is still using paper, the top benefit of using SIS Charts is eliminating...

With Surgical Information Systems, we have to pay for every new add-on.

The vendor's implementation people are really nice and very knowledgeable, and they are hands-on as...

SIS Charts is a simple enough EMR to the point that an agency staff member can come in and learn it...

I would ask the vendor to prioritize long-term follow-up for our specialty certifications so that we...

The system's analytical components are some of its best aspects because those components really...

SIS Charts is the strongest in terms of the actual chart itself. Our previous solution took 30 to 45...

SIS Charts has their priority list of improvements based on how many people are asking for things....

The system helps with provider burnout. The vendor has improved the scheduling aspect of the system...

We recently opened a couple of surgery centers, and we used SIS Charts for absolutely everything...

There are separate fees for different portions of the solution, but everything is bundled in groups....

The support from Surgical Information Systems is exceptional, but we can absolutely tell when...

The way that accounting, reporting, and financials are handled within the system has significantly...

I would never move away from SIS Charts. It has made a huge difference in our efficiency and...

Surgical Information Systems is constantly adding new features and new technology to the solution....

Surgical Information Systems provides great training documents that we can pull out for any new...

I am very excited about the things the vendor is rolling out this year that will only continue to...

Surgical Information Systems is very good about delivering, and if they can't deliver within the...

SIS Charts has a couple of things that might not be compliant. The system needs some work. In terms...

Surgical Information Systems keeps their promises. We are doing normal business negotiations. I have...

SIS Charts was built for an ambulatory surgery center. SIS Charts has a very good workflow. It will...

When we first started as a business, our goal was to be at a certain number of cases per month. We...

The vendor has done a good job of integrating this solution with other solutions. They have kind of...

The vendor has accepted some of the things that we have asked for. They said they liked what we had...

I am glad that the vendor does regular updates, but sometimes when they update something, a glitch...

In the past, when we made a very small attempt to utilize a specific portion of the system, it was...

SIS Charts is an all-encompassing platform, but we are not utilizing certain pieces. We have decided...

Surgical Information Systems is not like Epic. Epic is a huge conglomerate and has a lot more detail...

The vendor is constantly trying to make their product better. They are always trying to add value to...

The vendor did a really good job with their initial training. There are tons of video options to...

We did not have any on-site training, but we did a lot of the training on calls and through Teams....

Surgical Information Systems doesn’t avoid charging for every little thing. They deliver new...

Our initial updates from Surgical Information Systems were terrible. It seems like every time we...

I personally have not been pleased with some of the reporting in the solution. We have issues with a...

The solution is easy to use. Some of the managers say certain things are hard to do, but my staff...

When we have issues and call Surgical Information Systems’ support, I get through to somebody in a...