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SIS Charts (Surgery Centers) Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
We chose SIS Charts because of the technology and cost. The charting is user friendly for the staff;...
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Director
We get updated weekly with SIS Charts because we are live online. That is one of the benefits of the...
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Director
We have been able to use SIS Charts effectively for internal purposes, but the system has been an...
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Director
We are going to continue to use SIS Charts. We pay for the system on an ongoing basis, but we intend...
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Director
I don't think that the vendor keeps all of their promises. There are obviously shortfalls. Some...
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Director
The vendor doesn't charge us; everything is included in the price. I can't think of anything that...
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Director
The vendor is always very receptive to our comments. My biggest fear when we got SIS Charts was that...
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Director
After we implemented the system, we ended up in regular support. The problem with regular support is...
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Director
There have been some things that I have brought to SIS' attention that would improve functionality,...
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Director
There is absolutely no nickel-and-diming with SIS. The solution is all encompassing, and the vendor...
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Director
When we went live with the system, there was a large amount of manual input on my part to build the...
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Director
SIS Charts is not a hard system to use at all, but there is a lot of individual, self-directed...
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Director
We can audit our patient outcomes and pull reports on data that would not be readily available on...
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Director
I recommend SIS Charts regularly. I tell people that it is very easy to use. It is intuitive to...
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Director
I hope that my overall satisfaction with SIS Charts will go up over the next 12 months because we...
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Director
We selected SIS Charts based on a combination of cost and functionality. We were using paper, and...
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Director
We have never had downtime with SIS Charts. All sorts of things have happened, such as bad weather...
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Director
The people at SIS have been really open. If I can't get things done, I know who to speak with. I...
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Director
SIS Charts has given us more than the system has cost us. My doctor always complains when they see...
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Director
We were an early adopter, so the system was a work in progress. We didn't mind that because the...
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Director
SIS Charts' management of the incoming patients is always very helpful. Internally, we always get...
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Director
We used to have a lot of no-shows and cancellations. A large percentage of our surgeries were being...
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Director
Our volume has increased exponentially, but there has been nothing I have needed to do in SIS Charts...
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VP/Other Executive
I like the system's performance, the customizability, and the user interface. The system is easy to...
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VP/Other Executive
A lot of times, even when the first line of support is needed, we can usually take care of whatever...
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Director
We didn't want to put in an EMR, so we opted for SIS Charts. We bought SIS Charts as a standalone...
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Director
I haven’t heard of any problems with SIS Charts. The system is pretty simple to use, and the vendor...
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Manager
I would like to see SIS train their support people a little more. It can be difficult to find the...
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VP/Other Executive
I love the EMR part of SIS Charts. I don't like the business-office part. I like that SIS Charts has...
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VP/Other Executive
SIS Charts doesn't have automated ERA posting, and that is basic. The vendor's response is that they...
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VP/Other Executive
The vendor originally scheduled no live training support. That was very difficult. While it was...
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VP/Other Executive
SIS Charts just doesn't work as well as I expected it to. With building the contracts, I like that...
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VP/Other Executive
SIS's support system works very well. We can open a support ticket online, and typically we hear...
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VP/Other Executive
A vendor executive was very helpful once in pulling a team of people who came down to help us. That...
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VP/Other Executive
As far as how the product functions goes, I don't have any downtime with the system. It is cloud...
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VP/Other Executive
I am very pleased with the integration with SIS Charts. We have it interfaced with multiple products...
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VP/Other Executive
I am hard on SIS just because I expect a lot out of them, but we have decided that we are going to...
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VP/Other Executive
I don't like the way that SIS charges me for every little thing. Some of our facilities don't see...
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Director
There are definitely features that we don't use. We can add different features to SIS Charts, but...
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Director
Our decision to use SIS Charts came down to how user friendly, simple, and straightforward it was,...
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Director
Going to SIS Charts was the first time we were going to an electronic system, so the training we...
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Manager
Surgical Information Systems' online training and implementation could have been better. Our trainer...
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Manager
SIS Charts is a documentation tool. It doesn't do the work for us. This solution isn't going to make...
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Manager
Surgical Information Systems charges for everything. That is a pain.
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Manager
Surgical Information Systems is very responsive. They look for ways to help us improve our daily...
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VP/Other Executive
The delay with getting some enhancements into practice is the only reason why I don't give the...
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VP/Other Executive
The software isn't really built to be used on Apple products. But some of our physicians primarily...
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VP/Other Executive
When we were working through some things during our go-live, we had a very engaged team and gave a...
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VP/Other Executive
We are able to fold some of the things that we measure for quality metrics. We are working on our...
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VP/Other Executive
If I were to recommend the system, I would say that it is a bang for our buck. We are a small...
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Manager
SIS Charts is part of our long-term plans. I am not changing systems ever again.
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Manager
Surgical Information Systems' upgrades are fine. They happen automatically because the product is...
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VP/Other Executive
When we log on to SIS Charts after there has been an upgrade, the system will automatically guide us...
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VP/Other Executive
The system helps drive outcomes because it can easily mine and manage data in real time rather than...
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VP/Other Executive
We chose SIS Charts for the ease of use and the ability to make and manage changes in-house. We are...
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Manager
Ideally, we will combine SIS Charts and our EMR. One of our main issues is that SIS Charts doesn't...
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Manager
Building templates and settings in SIS Charts was a very easy and self-explanatory experience. I sat...
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Manager
Surgical Information Systems has done a good job with their charges. We are getting a quote from...
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Manager
Surgical Information Systems sends out pop-ups and emails. We are pretty informed. We can click on...
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Manager
Sometimes, there are small glitches here and there in the system. We submit tickets, but then the...
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VP/Other Executive
We had one of SIS' legacy products for many years, and the vendor underestimated the code that...
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VP/Other Executive
Our training experience was done virtually, and we set up a train-the-trainer program. SIS took our...
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Analyst/Coordinator
SIS Charts meets our needs. It is a very fast solution, and it has allowed us to get to more cases...
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Analyst/Coordinator
Surgical Information Systems is a loyal company to their clients. They will come on-site to make...
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Nurse
SIS Charts has been great for us. The software is very easy to use. The build process was very easy....
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Nurse
We are very satisfied with SIS Charts. We haven't thought about switching. I would hate to think I...
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Nurse
The vendor was on-site and available when we needed them. When I make a phone call, and it is...
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Nurse
In SIS Charts’ recovery portion, there isn't really an assessment for a spinal recovery. That would...
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Nurse
Surgical Information Systems rolled out the anesthesia portion over the last year or so, and it has...
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Director
I think I would choose SIS Charts again just because I know it inside and out. The system is needed...
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Director
When it comes to implementation services, the process was all hands on deck. I am not sure how the...
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Director
When it comes to ongoing support, one of my stipulations at the very beginning was that my company...
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Director
I don’t pay the bills, but I think we either spend about the same or a little less to be...
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Director
The vendor delivers a great product. We used their other product on the office side, so it was...
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COO
I think Surgical Information Systems keeps all their promises. They have definitely done what they...
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COO
For the most part, Surgical Information Systems is pretty good at not charging us for everything. If...
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COO
When we interface Surgical Information Systems’ software to something else or vice versa, that gets...
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COO
The quality of SIS Charts’ implementation is pretty high. The vendor does a good job with the...
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COO
The vendor supporting our integration goals took a little bit longer than I would have liked. I...
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COO
With our current setup, Surgical Information Systems doesn’t fully meet our needs. Once I totally...
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COO
I would encourage other providers to move into the SIS Complete arena so they can use one system....
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Director
SIS Charts meets our needs, but I would make organizations look at the system before saying it could...
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Director
The customer service is pretty decent now. The support has improved recently, and we actually...
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Director
The process with SIS Charts started out being fairly difficult. We didn't love the training and the...
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Director
SIS Charts is very simple and nice. It was easy to go through and build everything, and it was easy...
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Director
We have upgraded our Wi-Fi and routers, but we have some issues with connectivity and transferring...
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Director
We have some issues with the information in SIS Charts not updating. We are integrating the old...
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Director
I don't think we have recently received any new technology from SIS. I would like to have a specific...
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Director
SIS does nickel-and-dime. For example, they said that they could run a certain report for our...
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Director
The vendor's presentation was good. They were able to show users that the system was user friendly....
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Director
The product is wonderful. I am more than impressed. It has analytics and everything. We have SIS...
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Director
Overall, the implementation was very good. The vendor did great. Their service is very good, and...
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COO
I would like to see better reporting capabilities in the software. I am constantly going through...
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COO
Our initial VP of sales and some other higher-ups within the organization did a really good job of...
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COO
The support services that we have received once we have been up and running have been really...
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COO
Overall, the product continues to improve. The software is very simple to use. We can pick it up...
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COO
Parts of the EMR were not functional during the actual go-live date of using the software. There was...
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