PwC Business Solutions Implementation Services Comments

 

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User Commentary

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Manager

Lessons Learned

Overall, PwC can make things happen. They have more knowledge of our ERP system now, so I think they...

Jun 2020
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Manager

Other Observations

PwC had implementation experience with ERP systems, but our vendor was new for them and us. PwC...

Jun 2020
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Manager

Tools and Methodology

PwC brought some great documentation and tool sets so that we could hit the ground running. We had a...

Jun 2020
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Manager

People and Knowledge

Looking at PwC now that they know more about the particular ERP system that we implemented, I think...

Jun 2020
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Manager

ROI and Cost

Overall, we did not feel that we were nickel-and-dimed. There were times when PwC said that they...

Jun 2020
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Manager

People and Knowledge

I wish PwC had more knowledge about the ERP system we implemented when they came into the project....

Jun 2020
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CIO

Project Results

I don’t like PwC. They are on my bad side, and they are falling all over themselves trying to regain...

Mar 2020
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CIO

Project Results

There were pieces missing from PwC’s plan. I am really dissatisfied. I am trying to give them...

Mar 2020
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CIO

Tools and Methodology

PwC does not explain their project management processes well. They need to ensure that they are on...

Mar 2020
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VP/Other Executive

Tools and Methodology

In addition to the technical implementation, PwC absolutely helped us with best practices. They were...

Jan 2020
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VP/Other Executive

Tools and Methodology

PwC exceeded our expectations. Their level of technical expertise was incredible. There wasn't one...

Jan 2020
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VP/Other Executive

Relationship

PwC was always offering suggestions on how to do things better. They were always proactive and were...

Jan 2020
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CFO

Tools and Methodology

PwC had access to labor overseas, so we could do some building 24 hours out of each day,...

Jan 2020
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CFO

Tools and Methodology

PwC did something for us that at first was really a challenge but turned out to be a tremendous...

Jan 2020
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CFO

Other Observations

The negatives with PwC were just due to the newness of the type of implementation they were doing...

Jan 2020
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CFO

Relationship

PwC is our partner 100%. I have highly recommended their services to others.

Jan 2020
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CFO

Other Observations

It is so hard to know whether we have gotten our money's worth from PwC because we haven't executed...

Jan 2020
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CFO

Relationship

I have spent more time with the PwC executive team, and we talk about what the systems do. We have...

Jan 2020
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CFO

People and Knowledge

I wish we had gotten the senior team from PwC at the table earlier to talk about expectations and...

Jan 2020
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CFO

Tools and Methodology

PwC is driving a lot of our outcomes. That is partially because they told us that their capabilities...

Jan 2020
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VP/Other Executive

Project Results

We did a nice job of setting guiding principles over the whole project to eliminate clicks and...

Jan 2020
 Helpful

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VP/Other Executive

Tools and Methodology

Our third-party vendor didn't know how to handle our configuration. We had a lot of medical plans,...

Jan 2020
 Helpful

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VP/Other Executive

Relationship

PwC did a lot with our leadership in terms of the way they helped us change our decision-making and...

Jan 2020
 Helpful

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VP/Other Executive

Tools and Methodology

The vendor needs to challenge certain things. From a success factor, the engagement should have been...

Jan 2020
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CEO/President

Relationship

There was a project lead from PwC who did not have the right personality for this implementation....

Oct 2019
 Helpful

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CEO/President

People and Knowledge

PwC got us into a mess that they bear responsibility for. Their consultants weren’t the most...

Oct 2019
 Helpful

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CIO

Lessons Learned

We have used PwC in the past, and our experience this time around was the same as it was last year....

Sep 2019
 Helpful

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VP/Other Executive

Other Observations

PwC avoided nickel-and-diming, and they met my expectations. They didn't meet certain aspects of the...

Aug 2019
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VP/Other Executive

Tools and Methodology

PwC had a hard time coming up with good industry statistics on best practices. We were looking for...

Aug 2019
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VP/Other Executive

Tools and Methodology

We hired PwC to be the experts, but we ended up having to redo a lot of work because we went down...

Aug 2019
 Helpful

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VP/Other Executive

Relationship

Our relationship with PwC has gotten better as we have gone along. They have put more resources on...

Aug 2019
 Helpful

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VP/Other Executive

Tools and Methodology

PwC was really strong with recruiting and onboarding. They had a good team and good knowledge of the...

Aug 2019
 Helpful

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VP/Other Executive

Project Results

PwC has met but not exceeded our expectations.

Aug 2019
 Helpful

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VP/Other Executive

Lessons Learned

I would tell somebody who is working with PwC to challenge the timeline. All the vendors had really...

Aug 2019
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VP/Other Executive

Lessons Learned

It still early on in the project to rate the value for the price we are paying. We have a fixed-fee...

Aug 2019
 Helpful

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VP/Other Executive

People and Knowledge

I would tell anybody who is trying to retain Workday expertise that we have already lost a few...

Aug 2019
 Helpful

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VP/Other Executive

Tools and Methodology

PwC is not only more consultative than other vendors; PwC is also more focused.

Jun 2019
 Helpful

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VP/Other Executive

Other Observations

Some of PwC's resources were awesome, and some were mediocre.

Jun 2019
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VP/Other Executive

Tools and Methodology

One thing that PwC did that I thought was really awesome was the focus group with the business, not...

Jun 2019
 Helpful

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VP/Other Executive

Tools and Methodology

PwC shares their best practices when we make requests. PwC's style is to act more like consultants;...

Jun 2019
 Helpful

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VP/Other Executive

Project Results

We had a lot of work to do in a short period of time, and PwC kept us focused on our scope. They...

Apr 2019
 Helpful

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VP/Other Executive

Tools and Methodology

We have implemented with other vendors before, and we really appreciated that PwC allowed us to go...

Apr 2019
 Helpful

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VP/Other Executive

Lessons Learned

It is very important for any potential customers to make sure that they have lots of crucial...

Apr 2019
 Helpful

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CFO

Project Results

PwC is doing business transformation work for us. The majority of their work has involved providing...

Jun 2018
 Helpful

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CFO

Project Results

PwC really knows the business transformation component of their service. They provide us with...

Jun 2018
 Helpful

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CFO

People and Knowledge

PwC struggles with project management. Our project manager left after a few months, so we had to...

Jun 2018
 Helpful

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CFO

Lessons Learned

Organizations considering PwC as an implementation partner should understand their own needs. We...

Jun 2018
 Helpful

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CFO

Future Outlook

We wouldn't use PwC for an implementation in the future. We have had project management issues...

Jun 2018
 Helpful

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CFO

People and Knowledge

The major issue we have had during our project with PwC is that this is new technology for both of...

Jun 2018
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CTO

ROI and Cost

Whenever a provider engages with a firm like PwC, there is an expectation that PwC will be more...

Jun 2018
 Helpful

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CTO

Relationship

PwC has done a really good job with their executive involvement. We have a dedicated partner-level...

Jun 2018
 Helpful

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CTO

Tools and Methodology

When it comes to the tools that PwC provides, we get a lot of boilerplate things. We have our own...

Jun 2018
 Helpful

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CIO

ROI and Cost

We paid the premium for PwC because they had experience in the area we needed. However, PwC may have...

Mar 2018
 Helpful

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CIO

Project Results

Our work with PwC has been okay. We have had to work through some challenges with them. But they...

Feb 2018
 Helpful

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CIO

Project Results

Some things that were happening in the project weren’t brought to light as early as they should have...

Feb 2018
 Helpful

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VP/Other Executive

Tools and Methodology

PwC is fine in terms of their base contract. They have pretty much stuck to that base contract from...

Nov 2017
 Helpful

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VP/Other Executive

People and Knowledge

Our ERP work with PwC has not gone very well. We do use PwC for some other things that they have...

Nov 2017
 Helpful

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VP/Other Executive

Relationship

The PwC executives have been involved, but they are not meeting our needs.

Nov 2017
 Helpful

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Director

Other Observations

PwC sent many consultants to help us with an implementation, but we did training ourselves. Our...

Oct 2017
 Helpful

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Director

Project Results

I think that the implementation could have gone better. Some of that was on us, and some of that was...

Oct 2017
 Helpful

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Director

ROI and Cost

PwC doesn’t nickel-and-dime us; they hundred-and-thousand-dollar us, which has been frustrating.

Oct 2017
 Helpful

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VP/Other Executive

People and Knowledge

PwC should not give us someone right out of college to work on a project, especially if the project...

Oct 2017
 Helpful

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VP/Other Executive

Project Results

PwC helped us do a lot of centralization of things that were out in each of our hospitals. We...

Oct 2017
 Helpful

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VP/Other Executive

Relationship

PwC was initially hired to do our ERP system's implementation, and there was some conflict between...

Oct 2017
 Helpful

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