PwC SMART Commentary

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We would not buy PwC SMART again because we are looking for more. We want a better, more consistent...

PwC is a long-term vendor for us, and when we have long-term vendor relationships, they sometimes...

Our rates with PwC are very reasonable. We are charged a set fee. They are transparent, but we...

PwC was always responsive to our critical issues. They are very good at providing support.

I feel that PwC's solution is archaic compared to all of the other software that's out there today....

PwC offers a lot of courses online to learn more about the product. Anytime I've reached out to...

I'm extremely satisfied with PwC's partnership. They've been reaching out and trying to understand...

I would probably only recommend PwC if somebody didn't have another system and cost may be a factor....

PwC definitely helps us. The product is there. It's just not as robust as it could be. It definitely...

We never utilized the outpatient module of PwC SMART. That module is only beneficial if people are...

I don't know if PwC SMART is part of our long-term plans. Right now it is, but we're looking at AI...

We would buy PwC Smart again. It has been a staple for our organization for many years. But we're in...

PwC is very good. They have stepped up and come to the table. Their prices have been good. We're...

PwC does not have an AI tool, and that's the future of coding. The AI needs to identify coding and...

We have a great relationship with PwC, and the application assists with second-level reviews for...

PwC could provide more frequent training for PwC SMART. They could be a little bit more flexible....

We might move away from PwC because they don't want to contract with state entities any longer. That...

I like the PwC SMART software. It's pretty user-friendly and reliable.

PwC needs to improve upon and evolve some of their other systems, but PwC SMART still meets our...

We have a vendor management company, and they told us that there were some issues with how PwC was...

PwC has been great to work with, and for what their product is, they have delivered. They have been...

PwC has an upgraded product, but until we upgrade our server, we can't take their upgraded solution....

Some of the value of PwC SMART has diluted a bit as we have been able to find trends and fix issues....

We are currently looking at some AI solutions that will do something similar to PwC SMART, just a...

PwC SMART isn’t AI driven; it is a rules-based system. It was likely an effective tool when it first...

PwC SMART doesn’t integrate well with our other systems and tends to operate as a standalone...

We don’t hear from PwC unless we reach out to them first. They are not proactive about communication...

We get too many false positives with PwC SMART, and those result in a heavy amount of manual review....

PwC has shown outstanding support when prompt assistance or training is needed.

I have requested that PwC SMART add a total code accuracy feature on the outpatient side, but that...

We have a lot of interactions with PwC, including regular calls to review our flags and discuss how...

I personally find PwC SMART to be very easy to use. However, we have some people who still struggle...

Based on the meeting that we had recently, we now definitely have a better vision of where PwC SMART...

We were unable to move to the cloud product that PwC had available because they built their IT on a...