Commentary Summary
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User Commentary
Relationship
PwC’s support has portals and emails, and it is easy to connect with people and work through things....
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Product
I like that PwC SMART prevents denials related to coding guidelines and instructional notes because...
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Relationship, Operations
PwC does monthly workshops, but I still feel like maybe there could be a little bit more.
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Loyalty, Relationship, Product
PwC has some catching up to do with development, and they know they need to do some work, but their...
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Product
PwC SMART is outdated software. It might have been beneficial in 2010, but it is archaic compared to...
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Product
PwC SMART isn't really integrated. I don't think PwC is going to move in a direction toward upgrades...
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Product, Value
If the choice were up to me, I would not buy PwC SMART again. I value retrospective review tools,...
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Relationship
PwC's customer service is excellent. If we ask PwC for tweaks or new rules, they will get right on...
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Relationship
PwC has tremendous customer service. When we have a question about anything, the vendor doesn't just...
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Product
From a technology perspective, PwC SMART has been a bit stagnant. I don't think there is anything...
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Product
There are some maintenance challenges that we encounter in PwC SMART. I believe some of the routine...
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Loyalty, Product
There is a new solution that PwC told us will be available for use because I believe the software...
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Product
PwC SMART is very simple and easy to navigate. PwC tries to keep the workflow simple. I have seen...
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Value
PwC SMART is fairly priced. PwC is not nickel-and-diming us.
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Loyalty, Relationship
The reason we have stayed with PwC SMART and not gone to another product in the market that has more...
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Loyalty, Product
In this moment, PwC SMART is still using an older platform. They are starting to catch up to the...
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