PwC

COVID-19 Navigator - CFO Pulse Survey
Understand where your business stands as it relates to crisis management and response; workforce; operations and supply chain; finance and liquidity; tax and trade; and strategy and brand

The PwC COVID-19 Navigator is a digital tool which helps our clients understand where their business stands as they respond to COVID-19 in the areas of crisis management and response; workforce; operations and supply chain; finance and liquidity; tax and trade; and strategy and brand.

PwC’s COVID-19 CFO Pulse Survey shows how finance leaders plan to react to COVID-19 and what impacts they expect to see. The survey will continue, and you can sign up for updates.

Stay up to date on COVID-19, interoperability, and other pressing matters for the health industry. PwC's weekly health industry newsletter lands in inboxes Friday mornings with news and analysis on policy, legislation, court decisions, the 2020 election campaign, and more.

We are in the process of developing additional new products specifically to help our clients deal with the crisis.

COVID-19 Ambulatory and Elective Procedure Access Considerations and Support
Help managing demand and capacity as well as prioritizing patients for clinic and elective appointments once COVID-19 recedes

Providers are bracing for a surge in emergent COVID-19 patients. To reserve supplies, reduce spread, and create inpatient capacity, elective procedures and nonurgent visits are beginning to be postponed to allow focus on those more acutely in need.

As COVID-19 recedes, providers will need to address lost revenue and minimize care disruption. They can expect a resurgence of outpatient visits and elective procedures. Recapturing these patients will be a financial necessity for many health systems.

PwC has extensive experience in managing demand and capacity as well as helping prioritizing patients for clinic and elective appointments with our business intelligence solutions.

Immediate Needs: Managing the Inpatient Surge

Suggested Step - PwC Solutions

Expand Virtual Care - Rules-based, automated conversion of appropriate patients and visits to virtual appointments (reducing manual provider and management time reviewing and changing schedules)

Postpone Select Electives - Rules-based, automated rescheduling of elective procedures

Moderate Term Needs: Recapturing Electives/ Visits

Suggested Step - PwC Solutions

Recapture Electives and Visits - Automated registries of patient cancelations with prioritization parameters (urgency, reimbursement, etc.) to reschedule instead of using a ‘first come, first served’ approach

Predict Demand Abandonment Predicted patient abandonment - scores (using up to 28 variables) to help inform elective and visit reprioritization and schedule redevelopment

Prioritize Capacity - Automated tools to identify:

• Optimal split of time across care settings (elective surgical and clinic) to recapture high-priority patient volumes
• Amount of time offered required in clinics to see high-priority rescheduled appointments
• Opportunities to tap into potential excess clinic capacity