Nurse & Staff Scheduling Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Manager

Culture, Value

The price was quoted at a certain amount and did not change the whole time we had Schedule360, so it...

Feb 2024
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Manager

Relationship, Value

Schedule360 has been very helpful and has improved things for us because we were previously doing a...

Feb 2024
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Manager

Loyalty, Product

We are missing major components in terms of being able to run reports and show what our staffing is....

Feb 2024
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Manager

Operations

Even though QGenda spent time with one of our individuals setting up the program, when it was...

Feb 2024
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Manager

Loyalty

There was a greater opportunity to use the program, but we just didn't understand how it worked. We...

Feb 2024
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Manager

Operations, Product

We lack understanding in terms of how to shut certain things down in Schedule360. We have so many...

Feb 2024
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Manager

Loyalty, Relationship

The vendor did the best they could for us, but I just don't think Schedule360 was equipped to alter...

Feb 2024
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Manager

Relationship

QGenda has been excellent. There aren’t a lot of issues with their solution, and anytime that we...

Feb 2024
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Manager

Value

Nurse & Staff Scheduling is affordable. Some other people have tried to sell us on different...

Feb 2024
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Manager

Product

There are not the best reports if we want to get data out of Nurse & Staff Scheduling. We can get a...

Feb 2024
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Manager

Product

I would tell someone considering Nurse & Staff Scheduling that it is a user-friendly software...

Feb 2024
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Analyst/Coordinator

Operations, Product

Nurse & Staff Scheduling is pretty self-explanatory, and that makes it easy for the end users. The...

Jan 2024
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Analyst/Coordinator

Relationship

To improve, QGenda could make the monthly schedule into an Excel sheet, and they are working on that....

Jan 2024
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Analyst/Coordinator

Relationship, Operations

QGenda will immediately jump on and train if need be, but we don't really need them to. Literally, I...

Jan 2024
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Director

Loyalty, Product

The functionality almost meets all of our needs, but in terms of the security requirements, it does...

Jan 2024
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Director

Relationship

The person we work with has always been great in working with us and modifying the tool to our...

Jan 2024
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Director

Operations

If I were going out on my own and I had a big company, I would definitely look at QGenda. QGenda has...

Jan 2024
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Director

Product

The tool that we use today is a good tool minus a couple of things. We would like more visibility...

Jan 2024
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Analyst/Coordinator

Product

The product works really well with tracking a lot of the open and filled positions. It tracks a lot...

Jan 2024
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Director

Culture

There are a few little things I would like the product to do. There are things we were shown in the...

Nov 2023
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Director

Loyalty, Operations

The implementation went well. The vendor was great to work with. We had changes and stuff going on...

Nov 2023
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Director

Operations, Product

Our experience with QGenda has been pretty good. As far as using the system for administrators goes,...

Nov 2023
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Director

Operations

It was tough for end users to get used to the product. There was a very steep learning curve. The...

Nov 2023
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Director

Loyalty, Product

QGenda bought out Schedule360, but QGenda has not altered the Schedule360 product at all. They are...

Nov 2023
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Director

Relationship, Operations

We almost went live with something I didn't like, but when we said that it wasn't what we wanted,...

Nov 2023
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Director

Loyalty, Product

QGenda upgraded the product. They went from a web-based platform to an actual application. Also,...

Nov 2023
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Director

Product

The product is easy. The staff can easily see their schedule, trade shifts, and get text alerts the...

Nov 2023
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Director

Product

There is a little data tracking in the background of the product about how many hours everybody has...

Nov 2023
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Analyst/Coordinator

Product, Value

Some of our frustration revolves around the fact that there was a bunch of money put into this...

Oct 2023
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Analyst/Coordinator

Product

The system is very user friendly for our staff. The majority of what they need to do can be done in...

Oct 2023
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Physician

Product

QGenda's product does a pretty good job with scheduling for the most part. We have many new...

Sep 2023
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Physician

Loyalty, Product

We have to go in and take people off of the system's automatic scheduler. Sometimes, we will take...

Sep 2023
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Analyst/Coordinator

Product

We had some scheduling needs that were different from other companies' needs, and QGenda was able to...

Aug 2023
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Analyst/Coordinator

Value

I would like to use QGenda's system for payroll; that would probably save me 8–15 hours a week.

Aug 2023
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Analyst/Coordinator

Product, Value

There is really no way to know what kind of reports I can run through QGenda's system without just...

Aug 2023
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Manager

Relationship, Operations

QGenda is very attentive and open to hearing our point of view on how we would like our system to...

Aug 2023
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CNO

Product

We would like it if QGenda's system integrated with our time-clock system, but it doesn't.

Jun 2023
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CNO

Relationship

QGenda is very responsive if we need a platform changed or a department added. The vendor sends us...

Jun 2023
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CNO

Product

The system is easy for our providers because they can use it on their phones and computers....

Jun 2023
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Director

Product, Product

The product's strengths are its ease of use, transparency, and functionality. I want QGenda to build...

Apr 2023
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Manager

Operations, Product

The system is easy to use, but there are a couple of things that still cause a lot of confusion and...

Mar 2023
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Manager

Relationship

QGenda is always available 24/7. Everyone from QGenda gets involved. There is not much that they...

Mar 2023
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Manager

Relationship, Product

In terms of what our units are looking for, they need reports to view numbers and understand the...

Mar 2023
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Manager

Culture, Relationship

One of the biggest issues I have had with larger solutions is that we get what the vendor provides...

Mar 2023
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Manager

Loyalty, Product

I would definitely recommend the product and already have. We can't have everything be perfect, and...

Mar 2023
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Manager

Relationship

For us, there haven't been too many significant changes to the product or with the vendor. The...

Mar 2023
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Manager

Operations

If an organization doesn't have someone who is specifically assigned to support staff and users,...

Mar 2023
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Manager

Product

QGenda has tried several times to help us integrate the product, but we have encountered...

Mar 2023
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Analyst/Coordinator

Relationship

With the merge of QGenda, not a thing has changed with our support. The vendor's support has always...

Mar 2023
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Analyst/Coordinator

Loyalty, Relationship

QGenda says a new product is coming, so we will see what happens next year. As of now, we have a...

Mar 2023
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Analyst/Coordinator

Loyalty, Operations, Product

Some things are not completely intuitive, but some of the challenges might be because of how the...

Mar 2023
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Manager

Product

The product is user friendly because we are able to access it from any internet connection and it...

Mar 2023
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Manager

Relationship

Things are going well with QGenda. The customer service team is great. They are very personable, and...

Mar 2023
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