Nurse & Staff Scheduling Commentary
Filtered view: All
Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
QGenda is working on Nurse & Staff Scheduling. The problem is that it is just too clunky. It is so...
Login or Create an Account to see details.
Operations, Product
Nurse & Staff Scheduling works. It is app-based. The bad thing about Schedule360, the old version of...
Login or Create an Account to see details.
Loyalty, Relationship
The person we work with at QGenda is pretty good, but the problem is that they keep saying things...
Login or Create an Account to see details.
Loyalty
Nurse & Staff Scheduling is not good enough to keep. We are probably going to switch. We are already...
Login or Create an Account to see details.
Operations, Product, Value
Schedule360, the old version of the solution, was fairly simple. Nursing & Staff Scheduling is not...
Login or Create an Account to see details.
Value
Nurse & Staff Scheduling is not horribly expensive. QGenda is getting ready to rack the prices up,...
Login or Create an Account to see details.
Operations
QGenda did do training, but Nurse & Staff Scheduling is so complicated. The vendor has good tutorial...
Login or Create an Account to see details.
Product
From the nurses' standpoint, looking at Nurse & Staff Scheduling does what it is supposed to and...
Login or Create an Account to see details.
Loyalty, Product, Value
Nurse & Staff Scheduling is just horrible to use. However, we are using it. It is usable. It is just...
Login or Create an Account to see details.
Relationship
The programmer from QGenda is really responsive, but the help desk is less than helpful when we call...
Login or Create an Account to see details.
Loyalty
QGenda acquired Schedule360. That was a huge travesty. They acquired Schedule360 because Schedule360...
Login or Create an Account to see details.
Product
I am still unhappy with Nurse & Staff Scheduling. We can customize reports, but the reports aren't...
Login or Create an Account to see details.
Relationship, Operations, Value
I think this solution has saved us a lot of time on a daily basis when it comes to scheduling our...
Login or Create an Account to see details.
Relationship
The wait for support can be pretty long sometimes. One of my people had to call in to get some help,...
Login or Create an Account to see details.
Product
There are just a couple of bugs in this solution. We have these tags that if we hover over them are...
Login or Create an Account to see details.
Operations, Product
It took several months for us to get through the build-out process for this solution, but it is...
Login or Create an Account to see details.
Product
I like a lot of the functionality in Nurse & Staff Scheduling as a scheduler. We can easily move...
Login or Create an Account to see details.
Relationship
QGenda has been working very hard to fix anything or bring up anything that we have issues with.
Login or Create an Account to see details.
Product
For Nurse & Staff Scheduling, I would like to have the ability to do admin functions on my phone. I...
Login or Create an Account to see details.
Relationship, Operations
During QGenda’s training, we utilized the programmer that we worked with because there was a...
Login or Create an Account to see details.
Relationship
Anytime we have had an issue, QGenda has been pretty receptive to hearing feedback and resolving it....
Login or Create an Account to see details.
Operations, Product
The Nurse & Staff Scheduling tool does give us a lot of options in terms of how to view our...
Login or Create an Account to see details.
Product
One thing that I would like to see moving forward with Nurse & Staff Scheduling is a notification...
Login or Create an Account to see details.
Product
It is easy to integrate the QGenda app with the staff members' cell phones so that the staff members...
Login or Create an Account to see details.
Operations
For the training on Nurse & Staff Scheduling, there were initial invite emails that were sent to all...
Login or Create an Account to see details.
Loyalty
The system doesn't do any graphing, and it doesn't help us use our staff members as well as we...
Login or Create an Account to see details.
Product
One thing the vendor could do to better compete with other vendors would be to allow us to text...
Login or Create an Account to see details.
Value
We have some placeholder staff members, and I found out that we are getting charged for each of...
Login or Create an Account to see details.
Product
I like the system's overall layout. Our staff members have a window where they can self-schedule....
Login or Create an Account to see details.
Product
I have mixed feelings about the system. When the solution works, it is really good, but it often...
Login or Create an Account to see details.
Operations
Our initial trainer was really good, responsive, and helpful. However, the ongoing training that we...
Login or Create an Account to see details.
Relationship
QGenda has been very helpful with trying to get us on this new platform and being able to...
Login or Create an Account to see details.
Operations
QGenda has done well with upgrades. They tell us way ahead of time when they are going to do an...
Login or Create an Account to see details.
Product
We can set our own parameters in Nurse & Staff Scheduling, so we like that. We don't let staff...
Login or Create an Account to see details.
Loyalty, Product
The navigation in Nurse & Staff Scheduling right now is a little clumsy. We have to be at a computer...
Login or Create an Account to see details.
Loyalty, Operations, Product
The one thing that we have realized, just because we are trying to implement Nurse & Staff...
Login or Create an Account to see details.
Product
I like the Nurse & Staff Scheduling program; it is very functional. Unlike other units that deal...
Login or Create an Account to see details.
Culture, Relationship
We did have an issue with Nurse & Staff Scheduling where there was a glitch causing double-booking;...
Login or Create an Account to see details.
Product
I like the flexibility of being able to change the scheduling master in Nurse & Staff Scheduling. If...
Login or Create an Account to see details.
Loyalty, Product
As far as I know, Nurse & Staff Scheduling is part of our plans. Our IT department is always looking...
Login or Create an Account to see details.
Product
The only thing that I would really like from QGenda is when I make a change to somebody's shift,...
Login or Create an Account to see details.
Operations, Product
The Nurse & Staff Scheduling display is clear. When comparing it with the scheduling structure in...
Login or Create an Account to see details.
Product
I am only fairly satisfied with Nurse & Staff Scheduling so far because every time we do the...
Login or Create an Account to see details.
Loyalty, Product
I would tell someone to look into what else is out there. QGenda Nurse & Staff Scheduling is quite...
Login or Create an Account to see details.
Operations
QGenda had very little training. They had some tutorials, and those were pretty good. I had to...
Login or Create an Account to see details.
Product, Value
QGenda Nurse & Staff Scheduling has met some of our goals regarding integration. The overall product...
Login or Create an Account to see details.
Loyalty, Product
There are some applications within the software that QGenda is currently unable to upgrade or fix,...
Login or Create an Account to see details.
Product
There are some filters in QGenda Nurse & Staff Scheduling that I don't need to see. We have too...
Login or Create an Account to see details.
Culture, Value
The price was quoted at a certain amount and did not change the whole time we had Schedule360, so it...
Login or Create an Account to see details.
Relationship, Value
Schedule360 has been very helpful and has improved things for us because we were previously doing a...
Login or Create an Account to see details.
Loyalty, Product
We are missing major components in terms of being able to run reports and show what our staffing is....
Login or Create an Account to see details.
Operations
Even though QGenda spent time with one of our individuals setting up the program, when it was...
Login or Create an Account to see details.
Loyalty
There was a greater opportunity to use the program, but we just didn't understand how it worked. We...
Login or Create an Account to see details.
Operations, Product
We lack understanding in terms of how to shut certain things down in Schedule360. We have so many...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor did the best they could for us, but I just don't think Schedule360 was equipped to alter...
Login or Create an Account to see details.
Relationship
QGenda has been excellent. There aren’t a lot of issues with their solution, and anytime that we...
Login or Create an Account to see details.
Value
Nurse & Staff Scheduling is affordable. Some other people have tried to sell us on different...
Login or Create an Account to see details.
Product
There are not the best reports if we want to get data out of Nurse & Staff Scheduling. We can get a...
Login or Create an Account to see details.
Product
I would tell someone considering Nurse & Staff Scheduling that it is a user-friendly software...
Login or Create an Account to see details.
Operations, Product
Nurse & Staff Scheduling is pretty self-explanatory, and that makes it easy for the end users. The...
Login or Create an Account to see details.
Relationship
To improve, QGenda could make the monthly schedule into an Excel sheet, and they are working on that....
Login or Create an Account to see details.
Relationship, Operations
QGenda will immediately jump on and train if need be, but we don't really need them to. Literally, I...
Login or Create an Account to see details.
Loyalty, Product
The functionality almost meets all of our needs, but in terms of the security requirements, it does...
Login or Create an Account to see details.
Relationship
The person we work with has always been great in working with us and modifying the tool to our...
Login or Create an Account to see details.
Operations
If I were going out on my own and I had a big company, I would definitely look at QGenda. QGenda has...
Login or Create an Account to see details.
Product
The tool that we use today is a good tool minus a couple of things. We would like more visibility...
Login or Create an Account to see details.
Product
The product works really well with tracking a lot of the open and filled positions. It tracks a lot...
Login or Create an Account to see details.
​
Preferences