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User Commentary
Product
I like a lot of the functionality in Nurse & Staff Scheduling as a scheduler. We can easily move...
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Relationship
QGenda has been working very hard to fix anything or bring up anything that we have issues with.
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Product
For Nurse & Staff Scheduling, I would like to have the ability to do admin functions on my phone. I...
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Relationship, Operations
During QGenda’s training, we utilized the programmer that we worked with because there was a...
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Relationship
Anytime we have had an issue, QGenda has been pretty receptive to hearing feedback and resolving it....
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Operations, Product
The Nurse & Staff Scheduling tool does give us a lot of options in terms of how to view our...
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Product
One thing that I would like to see moving forward with Nurse & Staff Scheduling is a notification...
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Product
It is easy to integrate the QGenda app with the staff members' cell phones so that the staff members...
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Operations
For the training on Nurse & Staff Scheduling, there were initial invite emails that were sent to all...
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Loyalty
The system doesn't do any graphing, and it doesn't help us use our staff members as well as we...
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Product
One thing the vendor could do to better compete with other vendors would be to allow us to text...
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Value
We have some placeholder staff members, and I found out that we are getting charged for each of...
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Product
I like the system's overall layout. Our staff members have a window where they can self-schedule....
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Product
I have mixed feelings about the system. When the solution works, it is really good, but it often...
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Operations
Our initial trainer was really good, responsive, and helpful. However, the ongoing training that we...
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Relationship
QGenda has been very helpful with trying to get us on this new platform and being able to...
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Operations
QGenda has done well with upgrades. They tell us way ahead of time when they are going to do an...
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Product
We can set our own parameters in Nurse & Staff Scheduling, so we like that. We don't let staff...
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Loyalty, Product
The navigation in Nurse & Staff Scheduling right now is a little clumsy. We have to be at a computer...
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Loyalty, Operations, Product
The one thing that we have realized, just because we are trying to implement Nurse & Staff...
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Product
I like the Nurse & Staff Scheduling program; it is very functional. Unlike other units that deal...
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Culture, Relationship
We did have an issue with Nurse & Staff Scheduling where there was a glitch causing double-booking;...
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Product
I like the flexibility of being able to change the scheduling master in Nurse & Staff Scheduling. If...
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Loyalty, Product
As far as I know, Nurse & Staff Scheduling is part of our plans. Our IT department is always looking...
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Product
The only thing that I would really like from QGenda is when I make a change to somebody's shift,...
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Operations, Product
The Nurse & Staff Scheduling display is clear. When comparing it with the scheduling structure in...
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Product
I am only fairly satisfied with Nurse & Staff Scheduling so far because every time we do the...
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Loyalty, Product
I would tell someone to look into what else is out there. QGenda Nurse & Staff Scheduling is quite...
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Operations
QGenda had very little training. They had some tutorials, and those were pretty good. I had to...
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Product, Value
QGenda Nurse & Staff Scheduling has met some of our goals regarding integration. The overall product...
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Loyalty, Product
There are some applications within the software that QGenda is currently unable to upgrade or fix,...
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Product
There are some filters in QGenda Nurse & Staff Scheduling that I don't need to see. We have too...
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Culture, Value
The price was quoted at a certain amount and did not change the whole time we had Schedule360, so it...
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Relationship, Value
Schedule360 has been very helpful and has improved things for us because we were previously doing a...
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Loyalty, Product
We are missing major components in terms of being able to run reports and show what our staffing is....
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Operations
Even though QGenda spent time with one of our individuals setting up the program, when it was...
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Loyalty
There was a greater opportunity to use the program, but we just didn't understand how it worked. We...
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Operations, Product
We lack understanding in terms of how to shut certain things down in Schedule360. We have so many...
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Loyalty, Relationship
The vendor did the best they could for us, but I just don't think Schedule360 was equipped to alter...
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Relationship
QGenda has been excellent. There aren’t a lot of issues with their solution, and anytime that we...
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Value
Nurse & Staff Scheduling is affordable. Some other people have tried to sell us on different...
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Product
There are not the best reports if we want to get data out of Nurse & Staff Scheduling. We can get a...
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Product
I would tell someone considering Nurse & Staff Scheduling that it is a user-friendly software...
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Operations, Product
Nurse & Staff Scheduling is pretty self-explanatory, and that makes it easy for the end users. The...
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Relationship
To improve, QGenda could make the monthly schedule into an Excel sheet, and they are working on that....
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Relationship, Operations
QGenda will immediately jump on and train if need be, but we don't really need them to. Literally, I...
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Loyalty, Product
The functionality almost meets all of our needs, but in terms of the security requirements, it does...
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Relationship
The person we work with has always been great in working with us and modifying the tool to our...
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Operations
If I were going out on my own and I had a big company, I would definitely look at QGenda. QGenda has...
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Product
The tool that we use today is a good tool minus a couple of things. We would like more visibility...
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Product
The product works really well with tracking a lot of the open and filled positions. It tracks a lot...
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Culture
There are a few little things I would like the product to do. There are things we were shown in the...
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Loyalty, Operations
The implementation went well. The vendor was great to work with. We had changes and stuff going on...
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Operations, Product
Our experience with QGenda has been pretty good. As far as using the system for administrators goes,...
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Operations
It was tough for end users to get used to the product. There was a very steep learning curve. The...
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Loyalty, Product
QGenda bought out Schedule360, but QGenda has not altered the Schedule360 product at all. They are...
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Relationship, Operations
We almost went live with something I didn't like, but when we said that it wasn't what we wanted,...
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Loyalty, Product
QGenda upgraded the product. They went from a web-based platform to an actual application. Also,...
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Product
The product is easy. The staff can easily see their schedule, trade shifts, and get text alerts the...
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Product
There is a little data tracking in the background of the product about how many hours everybody has...
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Product, Value
Some of our frustration revolves around the fact that there was a bunch of money put into this...
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Product
The system is very user friendly for our staff. The majority of what they need to do can be done in...
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