Nurse & Staff Scheduling Commentary

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QGenda's system is very easy to use and has optimal features for administrative staff who develop...

QGenda is doing a great job at being progressive in their offering. They continue to try to leverage...

When I open a ticket, QGenda is pretty quick to get on it. They're fast. They'll close it out pretty...

I worked with QGenda, and building the schedule was a task, so it wasn't super easy. But now that we...

Knowing what I know now, I would buy Nurse & Staff Scheduling again. But I'm looking for something...

QGenda doesn't share their development and innovation with us. They just make their changes. They...

Nurse & Staff Scheduling is excellent for us. QGenda has been able to accommodate the complexities...

I have very mixed feelings about QGenda. They make changes, and they don't always tell us about the...

The training for the solution was very fast, and in terms of the training for staff, there was still...

QGenda established themselves well when they initiated the program, but we haven't had a lot of...

I don’t believe I would buy Nurse & Staff Scheduling again because, in terms of staff scheduling and...

We've really only had to submit one support ticket over the course of having the program, and QGenda...

We are not QGenda’s largest customer. Nor are we their smallest. Using Schedule360's system, I was...

Our organization was forced to convert to QGenda's scheduling software after they acquired...

QGenda is not responsive to our needs. We had a meeting with our account representative recently and...

The QGenda specialists and consultants I work with are professional and pleasant. While the help...

I recommend scheduling regular check-ins with system administrators to discuss current needs and new...

I do not have feedback regarding the financial components of QGenda's system, as I am not involved...

We are very happy with Nurse & Staff Scheduling. It meets our daily needs.

The product is a step backward from what I'm used to, and it doesn't fit my specialty very well. My...

I wish the trainer from QGenda had had more knowledge. They did not understand our old system or...

QGenda charges per head, so every time I submit a new name, they charge us for that, regardless of...

I’m hoping for a better outcome with the system as I become more familiar with it. I hope I have...

The support team is not great. I recently put in a ticket, and it took a few days for QGenda to get...

Building a schedule in QGenda's system is very cumbersome. Everything isn't on one screen. We have...

There is a lot that I like about QGenda. Our trainers were great and wonderful, and anytime we reach...

Our rollout was pretty smooth, but there were some hiccups that could have been avoided if the...

There are too many filters that our users have to use in QGenda's system. When they log in, the...

It would be great if there were an end-user profile for our pharmacy managers where they could do...

QGenda doesn’t ever really reach out to see how things are going. They don't do check-ins. Sometimes...

QGenda customized their scheduling tool to meet our needs, and in the end, they built a great...

Nurse & Staff Scheduling has been great. Now that our users have gotten used to it, the tool is...

There are a few little odds and ends that need tweaking in Nurse & Staff Scheduling, but QGenda...

Our customer service representative from QGenda has been excellent. That person is very responsive...

We use set schedules for some things, and Nurse & Staff Scheduling does set schedules well, but when...

When I send questions to QGenda, I do get a timely response. Also, they tell me if Nurse & Staff...

One problem with other products is that they send shifts out as texts; if a nurse is trying to...

QGenda has tried several times to address the issues we have, but they have never really been able...

QGenda doesn't change things in Nurse & Staff Scheduling to be more flexible, and in the last year,...

QGenda’s training sucks, and Nurse & Staff Scheduling is just not intuitive. The application is not...

Nurse & Staff Scheduling has very detailed reporting, but it is incredibly rare for people to use...

QGenda had a physician scheduling tool. Then they tried to take their product for doctors and dump...

The transition from Schedule360 to Nurse & Staff Scheduling was somewhat challenging because end...

The system rollout didn’t go smoothly. There were meetings with the IT project team, and I was only...

QGenda doesn’t fully understand how different departments operate or how complex scheduling can be....

We are supposed to start using a support number at QGenda for help, but I have a feeling that that...

The balancing feature in the system is easier to use because it is set up with columns that let us...

Things are not going smoothly at all with QGenda's system. If someone enjoys working in Excel, they...