QGenda Time Tracking and Compensation Commentary

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The system isn't robust enough for healthcare at this point. There's a lot of configuration required...

We've asked for additional training so our team can support the system. The one-on-one training was...

QGenda has been very engaged with us. They help resolve things and support us as quickly as...

QGenda has been very engaged with us. On the timekeeping side, if something impacts payroll, QGenda...

We have a dedicated project team that includes many people at QGenda, and we meet with them...

We needed dozens of feature and functionality changes over a couple of years just to get the system...

I don’t have any insight into QGenda's road map or vision, and it feels like we are the ones...

We're in a really hard spot right now because we are developing the solution alongside the vendor....

The system is not working for us. Maybe after we finish our implementations and build the tool, it...

When we first had QGenda Time Tracking and Compensation, I could be a superuser and go in and change...

The biggest thing I would tell somebody about QGenda is that it is so easy to be transparent with...

The only thing QGenda could do to bump the support rating up to the top of the scale is to have live...

If we have any issues or things we need to update, it seems like QGenda is pretty responsive and can...

The architecture behind the scenes is extremely complex. When we're looking at someone's tasks, what...

QGenda Time Tracking and Compensation is a good way to capture people's efforts, vacation hours, and...

QGenda does a pretty good job with training. We have to reach out to them. They're not necessarily...

We used to have someone dedicated to us, but the shared support service QGenda has now seems to work...

We used to have an individual specifically assigned to us, but now there is a shared service. It was...

I think we're at the high end with the solution capabilities. We're just now getting to the point of...

I would buy QGenda again because there's no other competitor. There was one that was called...

QGenda offers something that nobody else does, and they've slowly been gobbling up their competitors...

We're just now starting to integrate the system with our EHR. That's something QGenda has been...

QGenda offers an online-based training program called QGenda Academy. We also made our own training,...

QGenda's support is pretty good. We took over our own academic changeover because QGenda was messing...

QGenda Time Tracking and Compensation still has some things we need help with. Something as simple...

Our reporting in QGenda Time Tracking and Compensation is atrocious. The reports are so clunky. We...

QGenda's program is expensive. I do feel that it could do everything we need it to, but I have to...

The customer service people are excellent and responsive, and they always ensure the issues are...

The beauty of QGenda systems is that providers can see where they are in terms of shift totals, and...

QGenda has been great to work with. They have really tried to work on solutions and tweak the...

QGenda customers need to build the QGenda Time Tracking and Compensation system the way they want...

We added QGenda Time Tracking and Compensation a few years ago when we had a basic schedule, which...

We have heard complaints about QGenda’s support because there are sometimes urgent matters, and we...

My recommendation of QGenda depends on whether the person I’m talking with has the money up front...

QGenda's system is more high end than some other solutions we use. I haven’t seen anything new, but...

There are just little things within the settings of QGenda Time Tracking and Compensation that would...

We would like to have a CSM from QGenda that we could actually email specific questions to get...

QGenda’s support model now requires opening a ticket for each issue, which they work until resolved,...

The QGenda Time Tracking and Compensation component is very good, and the end-user experience is...

We’ve been using QGenda for a long time, and the QGenda Time Tracking and Compensation program was...

We recently implemented our entire compensation system in QGenda Time Tracking and Compensation. We...

The reporting in QGenda Time Tracking and Compensation is very weak. We have a lot of things we...

Now that we have worked out most of the kinks, the product works very well. All our providers,...

We recently made a change for a certain class of employees, so we emailed the vendor and said that...

I don't know how much money the product is, but it's worth it.

QGenda has a very complex way to manage things. However, the way they do that is by having a portal...

We don’t have any problems with our partnership with QGenda. They are sort of designed to work that...

Every once in a while, there's something that I wish the solution did a little better. There are...

The training for QGenda Time Tracking and Compensation was quite good. We already had quite a...

With QGenda, it is nice that there is always somebody at a conference, so the conferences are never...

QGenda Time Tracking and Compensation is pretty simplistic and easy to manage. Most of the time,...

If I ever need training, QGenda is really good at setting up a meeting, and they have a whole page...

There are some tasks, like automation, that QGenda did really well with at one site but not so much...

We have asked a few times if QGenda could adapt the app to allow the providers to toggle between the...

QGenda Time Tracking and Compensation is easy for the providers. They are able to see their...

QGenda is the best option out there but is not necessarily the best. Their support was a bit of a...

QGenda Time Tracking and Compensation is a great tool.

QGenda's system is very expensive for what we get from it. QGenda's pricing has always been a note...

We could play the blame game with QGenda around training, but our team hasn't stayed engaged with...

When we implemented the system, there were some integration issues. It sounds like that has changed,...

I don't want to say that we wouldn't buy QGenda's system again because QGenda is the biggest dog in...

Our end users don't seem to have many problems with the system. QGenda Time Tracking and...

Sometimes, it takes QGenda's support team a while to get back to us. QGenda's team is good about...

There are a few things in the system that don't run specifically well. We have a lot of problems...

Sometimes, there are glitches in the system. If a user makes changes, they sometimes have to sign...

Epic has an executive dashboard that shows how well we are using their application. I hope QGenda...

The product has been very solid. It is working.

I don't hear anything bad about the support. I liked that a higher-up called me ahead of a steering...

QGenda doesn't have a ton of experience with large health systems. There are things that they have...

We have a good relationship with QGenda. They keep a very high percentage of their promises, though...