QGenda Time Tracking and Compensation Commentary

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QGenda's program is expensive. I do feel that it could do everything we need it to, but I have to...

The customer service people are excellent and responsive, and they always ensure the issues are...

The beauty of QGenda systems is that providers can see where they are in terms of shift totals, and...

QGenda has been great to work with. They have really tried to work on solutions and tweak the...

QGenda customers need to build the QGenda Time Tracking and Compensation system the way they want...

We added QGenda Time Tracking and Compensation a few years ago when we had a basic schedule, which...

We have heard complaints about QGenda’s support because there are sometimes urgent matters, and we...

My recommendation of QGenda depends on whether the person I’m talking with has the money up front...

QGenda's system is more high end than some other solutions we use. I haven’t seen anything new, but...

There are just little things within the settings of QGenda Time Tracking and Compensation that would...

We would like to have a CSM from QGenda that we could actually email specific questions to get...

QGenda’s support model now requires opening a ticket for each issue, which they work until resolved,...

The QGenda Time Tracking and Compensation component is very good, and the end-user experience is...

We’ve been using QGenda for a long time, and the QGenda Time Tracking and Compensation program was...

We recently implemented our entire compensation system in QGenda Time Tracking and Compensation. We...

The reporting in QGenda Time Tracking and Compensation is very weak. We have a lot of things we...

Now that we have worked out most of the kinks, the product works very well. All our providers,...

We recently made a change for a certain class of employees, so we emailed the vendor and said that...

I don't know how much money the product is, but it's worth it.

QGenda has a very complex way to manage things. However, the way they do that is by having a portal...

We don’t have any problems with our partnership with QGenda. They are sort of designed to work that...

Every once in a while, there's something that I wish the solution did a little better. There are...

The training for QGenda Time Tracking and Compensation was quite good. We already had quite a...

With QGenda, it is nice that there is always somebody at a conference, so the conferences are never...

QGenda Time Tracking and Compensation is pretty simplistic and easy to manage. Most of the time,...

If I ever need training, QGenda is really good at setting up a meeting, and they have a whole page...

There are some tasks, like automation, that QGenda did really well with at one site but not so much...

We have asked a few times if QGenda could adapt the app to allow the providers to toggle between the...

QGenda Time Tracking and Compensation is easy for the providers. They are able to see their...

QGenda is the best option out there but is not necessarily the best. Their support was a bit of a...

QGenda Time Tracking and Compensation is a great tool.

QGenda's system is very expensive for what we get from it. QGenda's pricing has always been a note...

We could play the blame game with QGenda around training, but our team hasn't stayed engaged with...

When we implemented the system, there were some integration issues. It sounds like that has changed,...

I don't want to say that we wouldn't buy QGenda's system again because QGenda is the biggest dog in...

Our end users don't seem to have many problems with the system. QGenda Time Tracking and...

Sometimes, it takes QGenda's support team a while to get back to us. QGenda's team is good about...

There are a few things in the system that don't run specifically well. We have a lot of problems...

Sometimes, there are glitches in the system. If a user makes changes, they sometimes have to sign...

Epic has an executive dashboard that shows how well we are using their application. I hope QGenda...

The product has been very solid. It is working.

I don't hear anything bad about the support. I liked that a higher-up called me ahead of a steering...

QGenda doesn't have a ton of experience with large health systems. There are things that they have...

We have a good relationship with QGenda. They keep a very high percentage of their promises, though...

QGenda Time Tracking and Compensation provides everything that we need, from the scheduling tool to...

The initial setup with QGenda Time Tracking and Compensation was a little bit rough, but other than...

QGenda Time Tracking and Compensation is definitely a time saver for creating schedules. It...

At times, we have to be careful not to get in our own way by making too many rules. Short of being...

The customer service with QGenda is better than any that I have ever experienced before, as long as...

When I reach out to our QGenda end-user support person and ask them specifically whether they can...

If I knew someone else in the industry who was looking for a solution, I would probably tell them to...

If someone asked me about QGenda's system, I would tell them that there is going to be a massive...

Our primary QGenda contact knows us and is comfortable enough to tell us when we aren't going to get...

I have sufficient problems with the time tracking part of QGenda's system, so I talk with some...

The training that is offered through QGenda isn't beneficial. The vendor just talks through how to...

We have regular meetings with QGenda to solve problems as they arrive, and our QGenda contacts are...

I would tell a peer to be very careful going in on QGenda Time Tracking and Compensation and to push...

I wish QGenda could handle more nuanced payrolls and things with multiple steps. That would be...

The process of getting QGenda's system implemented and getting all of the payroll things correct and...

The annoying thing about QGenda’s support people is that when we ask them to do something, they tell...

I have a great deal of frustration around the lack of reporting functions in QGenda's system. We go...

QGenda Time Tracking and Compensation seems to suit our needs. My experience dealing with QGenda has...

We have brought on one site with multiple facilities, and that is done and working well. QGenda has...

The initial training is being done by a few people at our facility so that we can divide and...

The vendor will never tell us they did an upgrade. We go into the system, and all of a sudden, we...

The vendor is responsive. They have gone to a team-based approach where we have to open a ticket. I...

The vendor replaced the capacity tab. That feature is where we do room assignments at the end of the...

The product meets all our needs, but we are not taking the fullest advantage of what QGenda has to...

I wasn't involved in the sales process, but from what I read about and was told the product was...

The vendor has a help desk team we can call and ask questions of. They run on a different time zone...

We have a great team we have been working with at QGenda. The individual assigned to our account has...

The system's dashboards are incredibly intuitive, and they are laid out in a way that makes it so...

The integration between QGenda's system and some of our other systems isn't as smooth as it could...

I couldn't function without the system. It is part of our communication, how we get paid, how we...

I wish that it were easier to make changes in the system. That process is complex. The vendor's...