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Qlik Platform Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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User Commentary

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Director

Functionality and Upgrades

Qlik Sense is the ugly stepchild to Tableau's system, but Qlik Sense is very useful and isn't hard...

Jan 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Qlik hasn't changed their pricing since we bought it, and they don't charge us for every little...

Jan 2021
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VP/Other Executive

Interfacing and Integration

QlikView doesn't support interoperability well. It is its own thing. I probably wouldn't recommend...

Jan 2021
(0)
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VP/Other Executive

Service and Support

The support is great, but it isn't the best. I just don't think the energy is there. A lot of Qlik's...

Jan 2021
(0)
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VP/Other Executive

Functionality and Upgrades

When we purchased QlikView, it was very unique in the market, and some of that uniqueness still...

Jan 2021
(0)
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VP/Other Executive

Other Observations & Comments

QlikView will be part of our long-term plans for as long as it is part of Qlik's long-term plans....

Jan 2021
(0)
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Director

Functionality and Upgrades

Qlik Sense is probably one of the most powerful analytical tools out there. Qlik Sense has the...

Dec 2020
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VP/Other Executive

Service and Support

We have deployed these dashboards in the cloud, and at that time, we were only using Qlik Sense...

Dec 2020
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VP/Other Executive

Relationship

Qlik is more proactive than some of the other vendors we work with, and the executives are very...

Dec 2020
(0)
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VP/Other Executive

Technology

We have asked Qlik for some enhancements for visualizations. It has been a few years, and some...

Dec 2020
(0)
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VP/Other Executive

Other Observations & Comments

Qlik is still evolving in this space. I would advise others to not invest in any one platform at...

Dec 2020
(0)
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VP/Other Executive

Interfacing and Integration

I hope that Qlik Sense is its own script for pulling data out of databases, and that requires a...

Dec 2020
(0)
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Director

Future Outlook

We are moving away from QlikView. It is Qlik's old tool. They are putting all their energy into Qlik...

Nov 2020
(0)
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Director

Sales and Contracting

Qlik has what they call capacity packs that include so many minutes a month to use the tool. But...

Nov 2020
(0)
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Director

Functionality and Upgrades

We don't have anyone to reach out to, but we are not a big organization, so that is okay. Qlik does...

Nov 2020
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VP/Other Executive

Functionality and Upgrades

I don't necessarily criticize QlikView in terms of ease of use. The product is just sophisticated...

Nov 2020
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VP/Other Executive

Service and Support

Missing expectations has a bit to do with the lack of proactiveness. Once we get to somebody, that...

Nov 2020
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VP/Other Executive

ROI / Cost (care and feeding)

One of the things we have struggled with is the licensing model. Qlik Sense has two primary modes of...

Nov 2020
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Director

Relationship

My complaint with Qlik is that there has been a lot of turnover from a customer representative...

Nov 2020
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Director

Functionality and Upgrades

The product serves us really well. We have hundreds of dashboards that are extensively used for...

Nov 2020
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Manager

ROI / Cost (care and feeding)

My concern with the vendor is that every time we had a call with them to do something, they would...

Sep 2020
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Manager

ROI / Cost (care and feeding)

Even though we are deciding to move away from Qlik, they have kept their promises for everything we...

Sep 2020
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Manager

Technology

Qlik Sense is a really good developer tool if people have the developer handle because users do a...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

I think QlikView works fine for what was promoted. We use QlikView as one of our primary BI tools to...

Sep 2020
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VP/Other Executive

ROI / Cost (care and feeding)

There are a lot of different vendor offerings now. I would tell others that they need to consider...

Sep 2020
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VP/Other Executive

Service and Support

QlikView is not part of our long-term plans. We are switching because Qlik’s support has declined...

Sep 2020
(0)
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VP/Other Executive

Implementation and Training

We haven’t engaged Qlik for training because there are additional fees. QlikView doesn’t have the...

Sep 2020
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CISO

Future Outlook

Given how everything has gone and the things I see coming down the pipeline, I would be shocked if...

Jun 2020
(0)
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CISO

Relationship

Qlik has been very active in reaching out and engaging with me. They have sought me out and...

Jun 2020
(0)
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CISO

Other Observations & Comments

Throughout the COVID-19 crisis, there hasn’t been anything in particular that we have needed from...

Jun 2020
(0)
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CISO

Implementation and Training

Qlik has an operating model where they outsource all of their in-person training. We have to go...

Jun 2020
(0)
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CISO

Interfacing and Integration

We expressed interest when we first signed on the product for it to integrate with our EMR. The...

Jun 2020
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CISO

Technology

Qlik has some really great ideas to bring disparate things under one umbrella. As a customer, we...

Jun 2020
(0)
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CISO

Functionality and Upgrades

The ease of use depends on the end user. For a savvy user, Qlik’s system is easy; but for a general...

Jun 2020
(0)
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CISO

Other Observations & Comments

Qlik is fairly helpful and agile when we need help. We are not capable of leveraging certain things...

Jun 2020
(0)
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CISO

Service and Support

Qlik’s support is pretty darn good in terms of the community tools that they offer online. My...

Jun 2020
(0)
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CISO

Service and Support

I wouldn’t say the vendor’s service is proactive. They don’t proactively push to tell us about the...

Jun 2020
(0)
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CISO

Functionality and Upgrades

If properly used by an organization, Qlik’s system has the capability to do great things. We haven’t...

Jun 2020
(0)
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CISO

ROI / Cost (care and feeding)

I feel very good about the investment we have made in the product. The only reason I didn’t give it...

Jun 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The product could be here for a while, but I don’t imagine that it will be here long term. The...

Jun 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor is transparent about their pricing, but I don’t agree with their approach. I don’t think...

Jun 2020
(0)
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VP/Other Executive

Functionality and Upgrades

Once users are trained on the product and become active users, the adoption is pretty high, and the...

Jun 2020
(0)
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VP/Other Executive

Other Observations & Comments

I am not sure whether QlikView is part of our long-term plans. We may be moving to Qlik Sense, but I...

May 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The QlikView system is pretty good, but I want the external files to automatically feed so that we...

May 2020
(0)
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Director

Interfacing and Integration

Within the last several months, the vendor tightly integrated NPrinting with their system. We were...

May 2020
(0)
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Director

Service and Support

The vendor's support is horrendous. We have open tickets that never close, and we never hear...

May 2020
(0)
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Director

Other Observations & Comments

If people build the system right and use it right, it drives tangible outcomes. It is like an...

May 2020
(0)
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Director

Relationship

Historically, the vendor has been better. Recently, they have really fallen off. I think Qlik got...

May 2020
(0)
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Director

Service and Support

I want to give the vendor a zero for their support during the pandemic. We had to ramp things up...

May 2020
(0)
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Director

ROI / Cost (care and feeding)

We got a quote, and the vendor tried to charge us the full retail price. I can't even remember the...

May 2020
(0)
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Director

Functionality and Upgrades

The vendor is not strategic for us. We had an incident with licensing that really pushed us over the...

May 2020
(0)
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Director

Other Observations & Comments

For the most part, the solution is working as Qlik promoted it. But it doesn't have the features...

May 2020
(0)
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Director

Technology

We have had to go outside and look at other companies to get some of the visualizations and...

May 2020
(0)
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Manager

Functionality and Upgrades

There is a different team outside of our department that supports Qlik's software. The vendor seems...

May 2020
(0)
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Manager

ROI / Cost (care and feeding)

Qlik changed their user structure and the way we have to buy their products; their solution became...

May 2020
(0)
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VP/Other Executive

Other Observations & Comments

We tend to hopelessly lag behind on a few updates. We have the latest ones up in our test...

Apr 2020
(0)
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VP/Other Executive

Relationship

I haven’t had Qlik make a promise that they haven’t met. I haven’t had any issues there.

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

Training our end users on QlikView is more on us, and we have a lot of things for training.

Apr 2020
(0)
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VP/Other Executive

Functionality and Upgrades

QlikView is a very flexible platform and is very easy for end users. There are opportunities for the...

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

We have had trouble where Qlik has not really been able to help too much sometimes. However, the...

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

If I got updates on Qlik’s road map, I could better determine what my future satisfaction with the...

Apr 2020
(0)
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VP/Other Executive

Technology

I like the flexibility of QlikView. There are mass amounts of flexibility with the ability to extend...

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

Qlik has a lot of things that they have done to streamline the process and enable collaborations. If...

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

Qlik is always looking to improve their associated big data indexing portion, so that is always...

Apr 2020
(0)
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VP/Other Executive

Other Observations & Comments

We are on a very low scale of leveraging the vendor for interfacing and integration. The vendor...

Apr 2020
(0)
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VP/Other Executive

Functionality and Upgrades

For our financial users, having more Excel-like capabilities and features would be beneficial and...

Apr 2020
(0)
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VP/Other Executive

Relationship

I would like to see Qlik’s executives do more outreach to their customer base.

Apr 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The tool has been great. It gives us the ability to be agile and responsive to the new clinical...

Apr 2020
(0)
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VP/Other Executive

Implementation and Training

The initial implementation went very well. We have experienced some issues with the more recent...

Apr 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The product is very well situated to drive outcomes, but we need the knowledge and skill set within...

Apr 2020
(0)
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VP/Other Executive

Lessons Learned

If people are looking to work with Qlik, I would tell them to look for support from Qlik in the...

Apr 2020
(0)
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Director

Service and Support

Qlik has come on-site to help us. After going through some product development struggles with...

Apr 2020
(0)
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Director

Functionality and Upgrades

Qlik has one of the best pricing models that I have ever worked with. It is very tough for us to...

Apr 2020
(0)
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Director

Functionality and Upgrades

The product is so easy to use; that is why we have so many users. The tool is so intuitive; I can't...

Apr 2020
(0)
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Director

Interfacing and Integration

From an integration perspective, we can pull data from any source. We have started to integrate data...

Apr 2020
(0)
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Director

Service and Support

Qlik's support people are very responsive. The innovative personnel that the vendor hires help us to...

Apr 2020
(0)
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Director

Functionality and Upgrades

We make decisions every hour of the day based on what we get from Qlik Sense. The product is very...

Apr 2020
(0)
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Director

Functionality and Upgrades

One differentiator that puts Qlik Sense ahead of other competing products is the ability to navigate...

Apr 2020
(0)
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Director

Service and Support

With Qlik Sense, our developers were able to quickly deliver analytics around patient populations,...

Apr 2020
(0)
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Director

Implementation and Training

The implementation for Qlik's product was a good experience. Our long-term strategy is to move...

Apr 2020
(0)
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Director

Relationship

Qlik does keep promises. They don’t charge for every little thing but they do for every product. So...

Apr 2020
(0)
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Director

Interfacing and Integration

Qlik doesn’t support our interoperability goals. We never looked at things that way. I think the...

Apr 2020
(0)
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Director

Service and Support

The ongoing support for Qlik is good. I have had no concerns.

Apr 2020
(0)
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Director

Functionality and Upgrades

In terms of Qlik's system driving tangible outcomes, it does help in a lot of ways. All of our...

Apr 2020
(0)
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Director

Functionality and Upgrades

We can’t really compare one vendor to another. The vendors have their own sense in their own ways....

Apr 2020
(0)
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Director

Functionality and Upgrades

Qlik is always being innovative in terms of putting things out on the next release. Upgrading...

Mar 2020
(0)
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Director

Functionality and Upgrades

Qlik made development easy. They gave nondevelopers the ability to create dashboards and easily work...

Mar 2020
(0)
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Director

Service and Support

Qlik’s customer service base spans a larger client list than our third-party vendor, so we get a...

Mar 2020
(0)
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Director

Relationship

For Qlik, we are probably a small fish. We are a successful hospital, but we aren’t exactly on the...

Mar 2020
(0)
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