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Qliq Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
QliqSOFT offers a lot more than we use, but for simple texting, Qliq is fine.
It’s going fine with Qliq. We have occasional issues, like we always do with products that are...
QliqSOFT is always listening for and asking for more information. They really try to understand what...
Qliq is a great program. The doctors use it to communicate with patients when they are on call so...
QliqSOFT’s training would be better if they provided training videos. We live in a society that...
Qliq has a lot of features. The vendor is constantly moving and advancing the technology. There are...
I haven’t heard that we would be getting rid of Qliq. It works. It is secure. It is a great way for...
I don’t think we have had too many technical issues with Qliq that I have been aware of. Qliq can be...
Qliq is very simple and easy to use. It is basically just texting, so the system's setup and user...
QliqSOFT was very helpful in assisting us with a transition from a hospital account to our own....
Commentary Summary
Comment Type Breakout