Qliq Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
I haven’t heard that we would be getting rid of Qliq. It works. It is secure. It is a great way for...
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Relationship, Product
I don’t think we have had too many technical issues with Qliq that I have been aware of. Qliq can be...
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Operations, Product
Qliq is very simple and easy to use. It is basically just texting, so the system's setup and user...
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Relationship, Operations
QliqSOFT was very helpful in assisting us with a transition from a hospital account to our own....
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Product
Qliq is pretty self-explanatory. I’m very satisfied with the product.
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Loyalty, Product
QliqSOFT is going to have more difficulty as people have been forced to move to Office 365, cloud...
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Relationship, Product
Qliq just needs to work better. There are constant losses of control, corrupted databases, and lost...
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Relationship
I don't think QliqSOFT has partnered with us to help optimize our organization's communication...
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Operations, Product
There are always videos available for new versions of the solution, as well as quick outlines of...
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Relationship, Product
If an organization were looking at using Qliq, I would tell them they need to understand that with...
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Value
Qliq is easy to use, pretty user-friendly, and very cost-effective. I don't know of anything...
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Product
Qliq is a secure communications platform. It is the most secure instant messaging platform out...
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Operations
For all of the updates in Qliq, the vendor has videos. When something new comes out, the vendor...
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Relationship
QliqSOFT is very attentive to any issues we have. They are quick to get back to me, and that is not...
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Value
Other companies nickel-and-dime us for everything, but QliqSOFT doesn't. I have one fee. They raise...
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Operations
Training has gotten much better, and one reason it has gotten much better is that before, the vendor...
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Relationship
My only hesitation with my recommendation of this product is that it is great technology, but we...
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Product
The software keeps getting better. QliqSOFT just keeps identifying things that will make it more...
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Relationship
The people at QliqSOFT are all great. They are always available when I need them. QliqSOFT also...
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Loyalty, Operations
We decided that QliqSOFT would be a great partner for us because their platform was easy to...
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Culture
The software met the expectations set by the vendor during the sales process. Some things about it...
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Loyalty, Relationship
QliqSOFT had a vision. I saw different beta products and pieces within the software, so I could see...
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Relationship
QliqSOFT’s phone and web support teams were very receptive and timely. We did have a period where we...
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Relationship
QliqSOFT proactively reached out a fair bit. Once we started going, they probably did that a bit...
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Operations, Product
Some of the manual things we had to do on the back end really knocked the score for the ease of use...
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Value
We would love to partner with QliqSOFT again, but the cost of contracting is always a thing that...
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Loyalty, Product
We built some innovative chatbots, using QliqSOFT's platform to share different findings, patient...
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Loyalty
The system is pretty straightforward. It allows for easy texting. Over the last year, we have had a...
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Culture, Relationship
I have talked to QliqSOFT's marketing person and support people, and those people have gotten back...
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Operations
For training on QliqCONNECT, I have only ever received a manual. That was cumbersome. We had a...
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Relationship
Our biggest challenge with our communication strategy is with QliqCONNECT. It either goes crazy for...
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Product
We only use the product for communication. It is a great communication device when it works. But...
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Loyalty, Product
Qliq just stays consistent, and that is fine. We don't need it to be more than it is. We need a...
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Relationship
Our relationship with QliqSOFT is fine, and I find them pretty easy to work with, so there are no...
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Relationship
Sometimes we encounter issues with Qliq, and that has been happening a little more consistently...
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Relationship, Product
We have a range of uses for Qliq. On the clinical side, it is really helpful for communicating the...
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