Qliq Commentary
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Facility Type Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Operations

For training on QliqCONNECT, I have only ever received a manual. That was cumbersome. We had a...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our biggest challenge with our communication strategy is with QliqCONNECT. It either goes crazy for...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We only use the product for communication. It is a great communication device when it works. But...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

Qliq just stays consistent, and that is fine. We don't need it to be more than it is. We need a...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Our relationship with QliqSOFT is fine, and I find them pretty easy to work with, so there are no...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Sometimes we encounter issues with Qliq, and that has been happening a little more consistently...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

We have a range of uses for Qliq. On the clinical side, it is really helpful for communicating the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

QliqCONNECT's support people usually respond within 24 hours. The system has had one outage, but the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Every time we log into the system, the system gives us an annoying screen that tells us that we need...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We haven't needed training on the system. Once someone has used the product, it is pretty...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

QliqSOFT has been a fantastic partner. They definitely have a lot of modules, but they have a...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The cost is a pretty good value for qliqCONNECT. The system is way cheaper than a lot of other...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There was one time when qliqCONNECT was down, but it wasn't a big outage. The platform is secure,...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The training we had from qliqCONNECT was quite satisfactory. We were able to jump in and run with...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We are facing issues with not being able to have certain notifications come through. For staff, some...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We have no connection with anyone from the vendor for support or resolution of problems. If there is...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

QliqSOFT is good about notifying us of things, whether they relate to us or not. We have been with...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

qliqCONNECT is easy to use, and it is a stable platform. It rarely goes down. We are not facing any...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The only thing that could use a little improvement is the vendor's QliqSTORE where we archive our...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We struggle a lot with QliqSOFT. Their systems often go down, and because we are a 24/7 shop, we...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

QliqSOFT doesn’t have any formal training. The only thing they provide is documentation of how to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I think QliqSOFT needs a web-based interface. It is nice that qliqCONNECT runs on mobile devices....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we bring up issues, the consistent response we get from QliqSOFT is a support ticket. There is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

qliqCONNECT is great for sending secure communications and getting notifications to someone in a...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I want QliqSOFT to be a part of our long-term plans, but they probably won't be. qliqCONNECT is a...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For the last few years, QliqSOFT has been our go-to partner. Our chatbot is based on QliqSOFT’s...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I always tell the people that I speak to that qliqCONNECT is a tool. They have to know what they...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

QliqSOFT is slow to upgrade. I feel for them because our field moves really fast, and when I met...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

QliqSOFT’s customer service is amazing. I have met with all of QliqSOFT’s people. They are great people....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

QliqSOFT’S technology is simple. The only people in the medical office who have a degree or college...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Operations

The vendor has introduced a feature called Snap & Sign where we can collect electronic signatures....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Everything has gone very well with the product. It is a solid messaging system. It works well. I...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Relationship, Operations

The vendor sends out updates and notes when things are happening, but they don't do a lot of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

QliqSOFT’s transition was pretty good. qliqCONNECT is very simple and straightforward, and there is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​