Qliq Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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CIO

Loyalty, Value

Qliq has a lot of features. The vendor is constantly moving and advancing the technology. There are...

Feb 2026
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Analyst/Coordinator

Loyalty, Product

I haven’t heard that we would be getting rid of Qliq. It works. It is secure. It is a great way for...

Nov 2025
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Analyst/Coordinator

Relationship, Product

I don’t think we have had too many technical issues with Qliq that I have been aware of. Qliq can be...

Nov 2025
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Manager

Operations, Product

Qliq is very simple and easy to use. It is basically just texting, so the system's setup and user...

Oct 2025
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Manager

Relationship, Operations

QliqSOFT was very helpful in assisting us with a transition from a hospital account to our own....

Oct 2025
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Manager

Product

Qliq is pretty self-explanatory. I’m very satisfied with the product.

Sep 2025
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Director

Loyalty, Product

QliqSOFT is going to have more difficulty as people have been forced to move to Office 365, cloud...

Sep 2025
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Director

Relationship, Product

Qliq just needs to work better. There are constant losses of control, corrupted databases, and lost...

Sep 2025
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Director

Relationship

I don't think QliqSOFT has partnered with us to help optimize our organization's communication...

Sep 2025
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Director

Operations, Product

There are always videos available for new versions of the solution, as well as quick outlines of...

Sep 2025
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Director

Relationship, Product

If an organization were looking at using Qliq, I would tell them they need to understand that with...

Sep 2025
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Manager

Value

Qliq is easy to use, pretty user-friendly, and very cost-effective. I don't know of anything...

Apr 2025
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CIO

Product

Qliq is a secure communications platform. It is the most secure instant messaging platform out...

Mar 2025
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CIO

Operations

For all of the updates in Qliq, the vendor has videos. When something new comes out, the vendor...

Mar 2025
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CIO

Relationship

QliqSOFT is very attentive to any issues we have. They are quick to get back to me, and that is not...

Mar 2025
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Director

Value

Other companies nickel-and-dime us for everything, but QliqSOFT doesn't. I have one fee. They raise...

Mar 2025
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Director

Operations

Training has gotten much better, and one reason it has gotten much better is that before, the vendor...

Mar 2025
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Director

Relationship

My only hesitation with my recommendation of this product is that it is great technology, but we...

Mar 2025
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Director

Product

The software keeps getting better. QliqSOFT just keeps identifying things that will make it more...

Mar 2025
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Director

Relationship

The people at QliqSOFT are all great. They are always available when I need them. QliqSOFT also...

Mar 2025
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