QuadMed Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
I am always here to advocate for QuadMed. At the sites where QuadMed has a physical presence, the...
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Relationship, Services
QuadMed has consistently exceeded expectations. I would point directly to the client satisfaction...
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Relationship, Operations
I would rate QuadMed's execution between the middle of the road and the top of the scale; it is not...
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Relationship, Operations
QuadMed's operations and marketing teams are really good at understanding the needs of their...
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Operations
QuadMed keeps trying to evolve their metric capabilities. They went through another complete...
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Services
What sets QuadMed apart from other firms is their reciprocity across their network.
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Relationship
The proactiveness with QuadMed seems to be very strong. They seem to always be looking to increase...
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Relationship
QuadMed has a very nice plan for the annual spend for the upcoming year, so we are not surprised by...
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Relationship
QuadMed is very efficient. Going to their clinic is not like going to the doctor's office, where...
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Relationship, Value
QuadMed's service is for our faculty and staff members. The visits are free for them. And as long as...
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Loyalty
There is room for us to get more employees to sign up with the QuadMed program. We are currently...
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Value
After an employee uses QuadMed’s services, the firm sends out surveys and provides us with...
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Relationship
When we went with QuadMed, our expectations were pretty high, and they have met them pretty...
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Relationship
One of QuadMed’s directors meets with us regularly. When there is an issue at a clinic, they reach...
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Value
In terms of getting my money’s worth with QuadMed, I’m still extremely satisfied. However, there are...
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Relationship, Value
QuadMed always has a friendly and helpful clinical staff. The service makes things easier for our...
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Services
One thing we struggle with is that the QuadMed clinic is only available on certain days, so we would...
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Value
We are still a little too early to determine the impact of QuadMed. We have had an odd time recently...
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Services
The biggest complaint about QuadMed so far is about the overuse of the call center staff instead of...
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Services, Value
Generally speaking, QuadMed’s impact on improving the health of our employees is that the firm...
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Operations
What has impressed me the most about QuadMed is that they hit home runs on every one of their hires....
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