QuadMed Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Value
We recently conducted a claims and cost analysis related to QuadMed’s on-site clinic and services...
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Services
While we have not seen a significant amount of formal data yet, access to QuadMed’s on-site clinic...
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Relationship
We have seen the breadth of services QuadMed offers at another location. QuadMed has been clear that...
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Relationship, Value
Even if we were to lose a small amount of money, the benefits QuadMed provides to our employees...
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Relationship, Services
What we have found with QuadMed is a high level of proactiveness and a personal touch, particularly...
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Relationship
QuadMed is highly responsive and quick to act when something is not working. When our original...
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Relationship
The firm feels like an extension of the team rather than just a partner. They are willing to grow...
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Value
The access is really only for the people who are here. We had a population that really did not see a...
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Operations
The firm doesn't have a lot of turnover, and the turnover we have seen has been upward mobility. But...
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Operations
The firm is very busy. We might want to do something, and it might take a while for us to get it...
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Operations
The utilization for us just keeps increasing. We have never really had a negative review. We have...
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Relationship
The firm is very willing to adapt and change with the organization. They have never really said no...
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Loyalty, Relationship
We are thrilled with our partnership with QuadMed. We know that our employees and their families...
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Loyalty
We recently did an RFP for all our facilities. Some things are hard to judge; we have spent years...
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Loyalty, Relationship
In terms of our partnership, the vendor thinks about our long-term goals a lot. We do a lot of...
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Relationship
With some vendor partnerships I have, there is red tape of people needing to take things to a...
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Relationship
I work with a lot of different vendors, and to me, QuadMed wants to be involved or included on calls...
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Relationship, Services, Value
There are a lot of outcomes that we drive that are not so tangible. I think that we have a fantastic...
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Relationship, Services
QuadMed is able to execute just about everything that we plan out together. They help us run things,...
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Value
The competitors we talked to cost 10%20% more than QuadMed in their bids. We have beaten up QuadMed...
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Relationship
I would recommend my specific account representative to a peer or friend. But it is hard to say...
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Relationship
I just want to highlight that with whatever wacky idea we have come up with, QuadMed has found a way...
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Relationship
I would say that most of the staff members that we have through QuadMed are absolutely fantastic....
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Relationship
QuadMed is a fantastic partner. A few things stand out in my mind; we sit down during budget season,...
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Relationship, Services
In terms of our organization and QuadMed getting information out to employees, we could both be...
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Services
I have received some feedback from employees that QuadMed could have more staffing in the clinic. I...
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Value
Most of our employees have been very happy with QuadMed’s healthcare services. Our employees can go...
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Services, Value
The clinic helps our employees get care sooner than trying to get into a regular doctor's office....
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Relationship, Operations
The biggest concern a little while ago was QuadMed’s hours. The firm has adjusted their hours so...
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Relationship
The QuadMed staff members are very welcoming. They take the time to answer questions. I have used...
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Relationship, Value
The employee experience with QuadMed has been so positive, and it is a very valuable benefit to our...
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Relationship, Services
Within the last year, QuadMed has become a stronger partner thanks to staffing changes. Previously,...
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Relationship, Services, Value
QuadMed has been in our clinics for many years, and our relationship has generally been solid. But...
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Services
QuadMed is a great collaborator in health services. They are willing to go out to our sites where...
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Loyalty, Services
QuadMed has been great with improving the health of our employees. The experience for employees has...
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Value
Regarding QuadMed helping to reduce our healthcare costs, I'm not dissatisfied, but I'm also not...
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Relationship
We are very happy with QuadMed. The resources they provide are excellent. Our relationship with them...
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Relationship
Occasionally, the service at the clinics is below what we expect, but that is not a huge surprise....
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Value
QuadMed's pricing is expensive but fair. For every service they provide, the cost is all in. We...
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Services
QuadMed’s service is a terrific option for our staff. My only concerns are availability and range of...
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Relationship, Operations
QuadMed is very well liked. The facilities are nice, and the people working there are friendly....
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Operations, Services
Sometimes it is difficult to get appointments at certain facilities. With the facility closest to...
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Loyalty, Services
QuadMed meets our expectations. I like working with QuadMed’s account team. They are proactive, so...
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Operations
QuadMed could improve by providing increased reporting. I would like to see more feedback on the...
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Value
We need more utilization of the clinic to have more of an impact on healthcare costs, but I don't...
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Services, Value
With QuadMed, our population can get to primary care quicker when they think they might have strep...
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Relationship, Services
There are some hurdles for QuadMed to get to our employees directly electronically because of...
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Relationship
It is tough to find providers right now, and the process was slow for QuadMed to hire. QuadMed kept...
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Commentary Summary
Comment Type Breakout