QuadMed Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Services
What sets QuadMed apart from other firms is their reciprocity across their network.
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Relationship
The proactiveness with QuadMed seems to be very strong. They seem to always be looking to increase...
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Relationship
QuadMed has a very nice plan for the annual spend for the upcoming year, so we are not surprised by...
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Relationship
QuadMed is very efficient. Going to their clinic is not like going to the doctor's office, where...
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Relationship, Value
QuadMed's service is for our faculty and staff members. The visits are free for them. And as long as...
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Loyalty
There is room for us to get more employees to sign up with the QuadMed program. We are currently...
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Value
After an employee uses QuadMed’s services, the firm sends out surveys and provides us with...
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Relationship
When we went with QuadMed, our expectations were pretty high, and they have met them pretty...
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Relationship
One of QuadMed’s directors meets with us regularly. When there is an issue at a clinic, they reach...
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Value
In terms of getting my money’s worth with QuadMed, I’m still extremely satisfied. However, there are...
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Relationship, Value
QuadMed always has a friendly and helpful clinical staff. The service makes things easier for our...
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Services
One thing we struggle with is that the QuadMed clinic is only available on certain days, so we would...
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Value
We are still a little too early to determine the impact of QuadMed. We have had an odd time recently...
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Services
The biggest complaint about QuadMed so far is about the overuse of the call center staff instead of...
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Services, Value
Generally speaking, QuadMed’s impact on improving the health of our employees is that the firm...
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Operations
What has impressed me the most about QuadMed is that they hit home runs on every one of their hires....
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Relationship, Services
We had many people with no primary care physician established and hadn't gone to the doctor in...
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Relationship, Services
There are times when we can't find coverage, but that is not entirely QuadMed’s fault because...
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Relationship
QuadMed excels at customizing services to the employer. There is nothing we have asked them to...
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Operations
QuadMed has a lot of formalities and logistical needs when trying to put something in place. They...
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Relationship, Services
With QuadMed’s regular communications, they could try to be a bit more out of the box at times.
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Relationship
There appears to be some flexibility with QuadMed. They are willing to pivot if the situation...
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Relationship
I just see the results of the firm’s work. I can see some improvement, but some areas are slow to...
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Relationship
The firm’s team is easy to work with. They are open to our feedback. They are easy to collaborate...
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Relationship
I would like QuadMed to follow our road map and help us define an effective strategy. I would like...
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Relationship, Services
QuadMed aligns with our strategic objectives. We have integrated them into our communications and...
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Relationship, Services
QuadMed has always been open to feedback and suggestions. The overall associate experience with...
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