QuadMed Employer-Sponsored Healthcare Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Manager

Relationship, Operations

I am always here to advocate for QuadMed. At the sites where QuadMed has a physical presence, the...

Mar 2025
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Manager

Relationship, Services

QuadMed has consistently exceeded expectations. I would point directly to the client satisfaction...

Mar 2025
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Manager

Relationship, Operations

I would rate QuadMed's execution between the middle of the road and the top of the scale; it is not...

Mar 2025
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Manager

Relationship, Operations

QuadMed's operations and marketing teams are really good at understanding the needs of their...

Mar 2025
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Manager

Operations

QuadMed keeps trying to evolve their metric capabilities. They went through another complete...

Mar 2025
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Manager

Services

What sets QuadMed apart from other firms is their reciprocity across their network.

Feb 2025
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Manager

Relationship

The proactiveness with QuadMed seems to be very strong. They seem to always be looking to increase...

Feb 2025
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Manager

Relationship

QuadMed has a very nice plan for the annual spend for the upcoming year, so we are not surprised by...

Feb 2025
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Director

Relationship

QuadMed is very efficient. Going to their clinic is not like going to the doctor's office, where...

May 2024
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Director

Relationship, Value

QuadMed's service is for our faculty and staff members. The visits are free for them. And as long as...

May 2024
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Director

Loyalty

There is room for us to get more employees to sign up with the QuadMed program. We are currently...

May 2024
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Director

Value

After an employee uses QuadMed’s services, the firm sends out surveys and provides us with...

May 2024
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Director

Relationship

When we went with QuadMed, our expectations were pretty high, and they have met them pretty...

May 2024
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Director

Relationship

One of QuadMed’s directors meets with us regularly. When there is an issue at a clinic, they reach...

May 2024
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Director

Value

In terms of getting my money’s worth with QuadMed, I’m still extremely satisfied. However, there are...

May 2024
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Manager

Relationship, Value

QuadMed always has a friendly and helpful clinical staff. The service makes things easier for our...

May 2024
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Manager

Services

One thing we struggle with is that the QuadMed clinic is only available on certain days, so we would...

May 2024
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Manager

Value

We are still a little too early to determine the impact of QuadMed. We have had an odd time recently...

Apr 2024
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Manager

Services

The biggest complaint about QuadMed so far is about the overuse of the call center staff instead of...

Apr 2024
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Manager

Services, Value

Generally speaking, QuadMed’s impact on improving the health of our employees is that the firm...

Apr 2024
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Manager

Operations

What has impressed me the most about QuadMed is that they hit home runs on every one of their hires....

Apr 2024
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