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QuadMed Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
KLAS VP of Engagement - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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Manager

QuadMed could maybe improve things around reporting. Sometimes I feel like I'm holding their hand a...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

We're expanding our business with QuadMed to run our on-site pharmacy at our corporate location....

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Manager

QuadMed puts a really big focus on making sure that there are same-day and next-day appointments,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

QuadMed does a lot to save costs on our health plan and redirect that money to this benefit. But it...

Comment Tone Neutral
Pillars Operations, Value
Evaluation Unrated

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Manager

The people I directly work with from QuadMed are fantastic. But when rating their staff, it has to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

I've always had positive feedback for QuadMed. They communicate maybe once a quarter. QuadMed’s...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

Healthcare is expensive, so the positive thing about using QuadMed is that their service helps...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

The only primary negative feedback I've ever heard about QuadMed is that if someone is sick, they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

QuadMed has improved since I started. QuadMed has listened to our concerns and adjusted, and they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I think we would buy services from QuadMed again. QuadMed is doing better now. They are showing what...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

QuadMed is very open to hearing our ideas. I would love for them to be more strategic and bring...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

We're not having a strong ROI by any means, but in terms of the employee value, if it weren't for...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I think once our employees get in the QuadMed ecosystem, they're loyal to it. That's great. But I...

Comment Tone Negative
Pillars Services, Value
Evaluation Unrated

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Manager

Our primary point of contact has been fabulous. And in terms of partnership, I would say that person...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

QuadMed has met expectations. I think in terms of service and collaboration, QuadMed is exceeding...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I think QuadMed's desire to drive expected outcomes is there, and their attempts are there. At this...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

Things are going very well with QuadMed. I think we're continuing to find areas of opportunity, and...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

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Manager

QuadMed's impact on reducing our healthcare costs is an area we're working on. The ROI they provide...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

QuadMed meets and exceeds my expectations. I take my kids to QuadMed. QuadMed doctors have been...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Sometimes it is difficult to get appointments with QuadMed. If I were sick and tried to get in...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I appreciate QuadMed's employee engagement. They're doing a good job of getting employees into the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I'd like to see maybe just better reporting from QuadMed. The reporting isn't bad, but it could just...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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Manager

QuadMed is very easy to work with. They're proactive in terms of raising issues or concerns,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We recently conducted a claims and cost analysis related to QuadMed’s on-site clinic and services...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

While we have not seen a significant amount of formal data yet, access to QuadMed’s on-site clinic...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

We have seen the breadth of services QuadMed offers at another location. QuadMed has been clear that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Even if we were to lose a small amount of money, the benefits QuadMed provides to our employees...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

What we have found with QuadMed is a high level of proactiveness and a personal touch, particularly...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

QuadMed is highly responsive and quick to act when something is not working. When our original...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The firm feels like an extension of the team rather than just a partner. They are willing to grow...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The access is really only for the people who are here. We had a population that really did not see a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

The firm doesn't have a lot of turnover, and the turnover we have seen has been upward mobility. But...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

The firm is very busy. We might want to do something, and it might take a while for us to get it...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Manager

The utilization for us just keeps increasing. We have never really had a negative review. We have...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

The firm is very willing to adapt and change with the organization. They have never really said no...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We are thrilled with our partnership with QuadMed. We know that our employees and their families...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

We recently did an RFP for all our facilities. Some things are hard to judge; we have spent years...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

In terms of our partnership, the vendor thinks about our long-term goals a lot. We do a lot of...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

With some vendor partnerships I have, there is red tape of people needing to take things to a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I work with a lot of different vendors, and to me, QuadMed wants to be involved or included on calls...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There are a lot of outcomes that we drive that are not so tangible. I think that we have a fantastic...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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Manager

QuadMed is able to execute just about everything that we plan out together. They help us run things,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

The competitors we talked to cost 10%20% more than QuadMed in their bids. We have beaten up QuadMed...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I would recommend my specific account representative to a peer or friend. But it is hard to say...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

I just want to highlight that with whatever wacky idea we have come up with, QuadMed has found a way...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I would say that most of the staff members that we have through QuadMed are absolutely fantastic....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

QuadMed is a fantastic partner. A few things stand out in my mind; we sit down during budget season,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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