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User Commentary
Relationship, Relationship, Relationship
QuadMed’s staff is amazing overall, but we have had a few providers that haven't totally met the...
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Relationship, Relationship, Relationship, Services, Services, Services
There are a few things that take a bit longer than they should. We get things done in the end, but...
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Loyalty, Loyalty, Loyalty, Services, Services, Services
A lot of the employees that are eligible for the QuadMed centers are afraid of going to the doctor...
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Relationship, Relationship, Relationship, Value, Value, Value
We are very satisfied with our partnership with QuadMed. We have an amazing account representative...
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Relationship
Sometimes QuadMed’s marketing can fall a little flat or not be as grabby or disruptive as it could...
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Value, Value, Value
We like the cost savings we get when we go to QuadMed’s facilities. They are always very friendly...
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Relationship, Relationship, Operations, Services
The services are only available at certain buildings a couple of times a week, so it is hard to see...
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Relationship
On the communication front of some of the campaigns, QuadMed has actually come back and shared the...
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Relationship
QuadMed is very receptive, and we have a good relationship from the administrative side in terms of...
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Relationship
Clients need to be able to trust QuadMed. If an incident or two make a client question ther trust in...
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Relationship
QuadMed does a great job encouraging the usage of their services within the parameters we allow. The...
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Relationship
I appreciate that we have someone higher up within QuadMed who checks in with us regularly. That is...
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Services
One of the main goals of our clinics is to keep people at work, and one of the things that QuadMed...
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Relationship, Services
We get monthly and annual reports from QuadMed that say we have saved a certain amount of money, but...
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Relationship
Like everybody else, QuadMed faces staffing issues. For example, one of the clinics has a certain...
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Loyalty, Services
We continue to grow with QuadMed, and they are growing as well. I think QuadMed’s virtual primary...
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Services, Value
QuadMed’s metrics are great. I receive a monthly report from the firm tailored to what I need. The...
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Services
QuadMed has a patient survey that most patients fill out, and their clinics have a very high...
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Relationship, Operations
I can’t speak highly enough of QuadMed, both the team we work with every day and the implementation...
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Relationship, Operations
From day one, we could tell that QuadMed had a system that worked well. The firm had a person for...
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Services
QuadMed has a very robust marketing team, and we do a lot of campaigns. Almost every month, we have...
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Relationship
The staff members that QuadMed has in the clinic spaces do a fantastic job. They are great with our...
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Value
There are things that QuadMed could improve on. QuadMed doesn’t avoid charging for every little...
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Relationship
The firm is very passionate about what they do. They work well with us. We have a lot of meetings...
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Relationship
While the firm is impactful, the service is for only a portion of our employees. But the firm makes...
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Value
In terms of costs, the firm is very open. They try to wrap everything up in their contract and...
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Relationship
The firm knows our employees and has integrated themselves very well. We have populations with...
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Relationship
The firms we work with tend to be more than just firms; they are our partners in everything. If a...
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Relationship
Sometimes it seems like some of the things that we do are things that we feel the firm should be...
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Relationship
QuadMed works with us by being open earlier and later so that our staff can utilize their clinics.
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Value
I would not say that any of QuadMed’s charges were unfair or too high, but there were no freebies....
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Relationship
In the last year, QuadMed has exceeded our expectations from a provider standpoint. The last...
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Services
From a true data standpoint, QuadMed was able to meet our expectations. In the beginning, when I...
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Relationship
Our biggest concern is that we are constantly having new people, so we feel like we are always...
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Loyalty, Relationship
I don't know that QuadMed is strategic in their approach. We don't know who to get ahold of at the...
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