QuadMed Employer-Sponsored Healthcare Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Loyalty
We recently did an RFP for all our facilities. Some things are hard to judge; we have spent years...
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Loyalty, Relationship
In terms of our partnership, the vendor thinks about our long-term goals a lot. We do a lot of...
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Relationship
With some vendor partnerships I have, there is red tape of people needing to take things to a...
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Relationship
I work with a lot of different vendors, and to me, QuadMed wants to be involved or included on calls...
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Relationship, Services, Value
There are a lot of outcomes that we drive that are not so tangible. I think that we have a fantastic...
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Relationship, Services
QuadMed is able to execute just about everything that we plan out together. They help us run things,...
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Value
The competitors we talked to cost 10%20% more than QuadMed in their bids. We have beaten up QuadMed...
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Relationship
I would recommend my specific account representative to a peer or friend. But it is hard to say...
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Relationship
I just want to highlight that with whatever wacky idea we have come up with, QuadMed has found a way...
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Relationship
I would say that most of the staff members that we have through QuadMed are absolutely fantastic....
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Relationship
QuadMed is a fantastic partner. A few things stand out in my mind; we sit down during budget season,...
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Relationship, Services
In terms of our organization and QuadMed getting information out to employees, we could both be...
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Services
I have received some feedback from employees that QuadMed could have more staffing in the clinic. I...
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Value
Most of our employees have been very happy with QuadMed’s healthcare services. Our employees can go...
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Services, Value
The clinic helps our employees get care sooner than trying to get into a regular doctor's office....
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Relationship, Operations
The biggest concern a little while ago was QuadMed’s hours. The firm has adjusted their hours so...
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Relationship
The QuadMed staff members are very welcoming. They take the time to answer questions. I have used...
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Relationship, Value
The employee experience with QuadMed has been so positive, and it is a very valuable benefit to our...
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Relationship, Services
Within the last year, QuadMed has become a stronger partner thanks to staffing changes. Previously,...
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Relationship, Services, Value
QuadMed has been in our clinics for many years, and our relationship has generally been solid. But...
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Services
QuadMed is a great collaborator in health services. They are willing to go out to our sites where...
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Loyalty, Services
QuadMed has been great with improving the health of our employees. The experience for employees has...
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Value
Regarding QuadMed helping to reduce our healthcare costs, I'm not dissatisfied, but I'm also not...
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Relationship
We are very happy with QuadMed. The resources they provide are excellent. Our relationship with them...
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Relationship
Occasionally, the service at the clinics is below what we expect, but that is not a huge surprise....
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Value
QuadMed's pricing is expensive but fair. For every service they provide, the cost is all in. We...
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Relationship, Operations
QuadMed is very well liked. The facilities are nice, and the people working there are friendly....
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Operations, Services
Sometimes it is difficult to get appointments at certain facilities. With the facility closest to...
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Loyalty, Services
QuadMed meets our expectations. I like working with QuadMed’s account team. They are proactive, so...
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Operations
QuadMed could improve by providing increased reporting. I would like to see more feedback on the...
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Value
We need more utilization of the clinic to have more of an impact on healthcare costs, but I don't...
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Services, Value
With QuadMed, our population can get to primary care quicker when they think they might have strep...
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Relationship, Services
There are some hurdles for QuadMed to get to our employees directly electronically because of...
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Relationship
It is tough to find providers right now, and the process was slow for QuadMed to hire. QuadMed kept...
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Relationship, Operations
I am always here to advocate for QuadMed. At the sites where QuadMed has a physical presence, the...
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Relationship, Services
QuadMed has consistently exceeded expectations. I would point directly to the client satisfaction...
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Relationship, Operations
I would rate QuadMed's execution between the middle of the road and the top of the scale; it is not...
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Relationship, Operations
QuadMed's operations and marketing teams are really good at understanding the needs of their...
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Operations
QuadMed keeps trying to evolve their metric capabilities. They went through another complete...
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Services
What sets QuadMed apart from other firms is their reciprocity across their network.
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Relationship
The proactiveness with QuadMed seems to be very strong. They seem to always be looking to increase...
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Relationship
QuadMed has a very nice plan for the annual spend for the upcoming year, so we are not surprised by...
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