QuadMed Employer-Sponsored Healthcare Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Manager

Loyalty, Operations

The firm does a good job. We went out to bid for them, and they retained the business, so they must...

Dec 2023
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Manager

Relationship, Relationship

The firm brings ideas to us. They execute the ideas we offer to them. And we work very well...

Dec 2023
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Manager

Operations, Operations

We were maintaining the day-to-day stuff, and the firm was just there providing providers. But they...

Dec 2023
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VP/Other Executive

Value, Value

QuadMed doesn't charge us unexpected costs. If there is ever a cost that is in addition to our...

Dec 2023
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VP/Other Executive

Relationship, Relationship

QuadMed has great executive involvement from the top down, even through their parent company.

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

QuadMed gives great care. They work with our employees and spend time with our employees. That is...

Dec 2023
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Manager

Relationship, Relationship, Relationship

QuadMed’s staff is amazing overall, but we have had a few providers that haven't totally met the...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

There are a few things that take a bit longer than they should. We get things done in the end, but...

Jun 2023
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Manager

Loyalty, Loyalty, Loyalty, Services, Services, Services

A lot of the employees that are eligible for the QuadMed centers are afraid of going to the doctor...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Value, Value, Value

We are very satisfied with our partnership with QuadMed. We have an amazing account representative...

Jun 2023
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Manager

Relationship

Sometimes QuadMed’s marketing can fall a little flat or not be as grabby or disruptive as it could...

Jun 2023
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Manager

Value, Value, Value

We like the cost savings we get when we go to QuadMed’s facilities. They are always very friendly...

May 2023
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Manager

Relationship, Relationship, Operations, Services

The services are only available at certain buildings a couple of times a week, so it is hard to see...

May 2023
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Manager

Relationship

On the communication front of some of the campaigns, QuadMed has actually come back and shared the...

Apr 2023
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Manager

Relationship

QuadMed is very receptive, and we have a good relationship from the administrative side in terms of...

Apr 2023
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Manager

Relationship

Clients need to be able to trust QuadMed. If an incident or two make a client question ther trust in...

Apr 2023
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Manager

Relationship

QuadMed does a great job encouraging the usage of their services within the parameters we allow. The...

Apr 2023
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Manager

Relationship

I appreciate that we have someone higher up within QuadMed who checks in with us regularly. That is...

Apr 2023
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Manager

Services

One of the main goals of our clinics is to keep people at work, and one of the things that QuadMed...

Apr 2023
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Manager

Relationship, Services

We get monthly and annual reports from QuadMed that say we have saved a certain amount of money, but...

Apr 2023
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Manager

Relationship

Like everybody else, QuadMed faces staffing issues. For example, one of the clinics has a certain...

Apr 2023
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Manager

Loyalty, Services

We continue to grow with QuadMed, and they are growing as well. I think QuadMed’s virtual primary...

Apr 2023
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Manager

Services, Value

QuadMed’s metrics are great. I receive a monthly report from the firm tailored to what I need. The...

Apr 2023
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Manager

Services

QuadMed has a patient survey that most patients fill out, and their clinics have a very high...

Apr 2023
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Manager

Relationship, Operations

I can’t speak highly enough of QuadMed, both the team we work with every day and the implementation...

Apr 2023
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Manager

Relationship, Operations

From day one, we could tell that QuadMed had a system that worked well. The firm had a person for...

Apr 2023
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Manager

Services

QuadMed has a very robust marketing team, and we do a lot of campaigns. Almost every month, we have...

Apr 2023
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Director

Relationship

The staff members that QuadMed has in the clinic spaces do a fantastic job. They are great with our...

Mar 2023
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Director

Value

There are things that QuadMed could improve on. QuadMed doesn’t avoid charging for every little...

Mar 2023
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Manager

Relationship

The firm is very passionate about what they do. They work well with us. We have a lot of meetings...

Mar 2023
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Manager

Relationship

While the firm is impactful, the service is for only a portion of our employees. But the firm makes...

Mar 2023
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Manager

Value

In terms of costs, the firm is very open. They try to wrap everything up in their contract and...

Mar 2023
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Manager

Relationship

The firm knows our employees and has integrated themselves very well. We have populations with...

Mar 2023
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Manager

Relationship

The firms we work with tend to be more than just firms; they are our partners in everything. If a...

Mar 2023
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Manager

Relationship

Sometimes it seems like some of the things that we do are things that we feel the firm should be...

Mar 2023
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Analyst/Coordinator

Relationship

QuadMed works with us by being open earlier and later so that our staff can utilize their clinics.

Feb 2023
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