Q-Reviews
Filtered view: All
Subject Expert
Adam Cherrington
Senior Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
A lot of Q-Reviews’ training is web based. What I really need more of is something like a...
Login or Create an Account to see details.
We don’t use Q-Reviews’ integration a whole lot because of how we are set up. It is not necessarily...
Login or Create an Account to see details.
From a technology standpoint, I haven't seen anything different in the last year from Quality...
Login or Create an Account to see details.
I have really not had that many issues with Q-Reviews. One time when I did have an issue, I reached...
Login or Create an Account to see details.
The text-based survey from Q-Reviews works really nicely because patients can do it on their own...
Login or Create an Account to see details.
The dashboards in Q-Reviews are really nice for me to be able to give an overview to my staff and...
Login or Create an Account to see details.
The Q-Reviews survey sends out as soon as the patient leaves the department, so that can be really...
Login or Create an Account to see details.
For tech-savvy patients, Q-Reviews is really a great system. But a lot of our elderly patients don’t...
Login or Create an Account to see details.
I like Q-Reviews. I like it is user friendly for me and my style, and I like it for the hospital. I...
Login or Create an Account to see details.
It would be nice if we had an exclusion variable that we could click, depending on the patient being...
Login or Create an Account to see details.
The vendor is 100% very responsive. We requested a change, and that was done immediately. I have a...
Login or Create an Account to see details.
Q-Reviews is doing great and still showing a significant impact. It is a very helpful tool. Since...
Login or Create an Account to see details.
Some patients will text back instead of following the link sent out by Q-Reviews, but that is...
Login or Create an Account to see details.
There are several things I like about the system, such as the ease of implementation. The vendor has...
Login or Create an Account to see details.
We determined that this system would be the best use of our money. We have been pleased with the...
Login or Create an Account to see details.
People can do surveys in the system through their phones. The process is so quick and easy. Our...
Login or Create an Account to see details.
We have a contract, and that is what we go by. I don't get any other surprise bills from the vendor....
Login or Create an Account to see details.
We have a very robust IT team on our end, and they work very well with the Quality Reviews team. The...
Login or Create an Account to see details.
The product does work as the vendor said it would. Our biggest pain point is that the scores we get...
Login or Create an Account to see details.
I have used the product myself, and it is quite easy to use. We did modify things internally to make...
Login or Create an Account to see details.
The vendor has been very helpful with integration. We were doing very well in our reviews, and we...
Login or Create an Account to see details.
We work so closely with Quality Reviews, and they have been able to accommodate a lot of the ways we...
Login or Create an Account to see details.
We were looking for a more real-time solution, and Q-Reviews popped up as a really great option to...
Login or Create an Account to see details.
The end-user feedback has always been super positive. Q-Reviews is easy to use. It is actionable....
Login or Create an Account to see details.
There has been consistency in the Quality Reviews folks that we have worked with. There hasn't been...
Login or Create an Account to see details.
The interactive dashboard that Q-Reviews has is really the leading edge. The fact that we can have...
Login or Create an Account to see details.
The vendor holds regular meetings with us, and they have made themselves available. They have worked...
Login or Create an Account to see details.
The staff at Quality Reviews is consistently responsive and helpful. They reach out periodically to...
Login or Create an Account to see details.
I have the cell phone number of one of Quality Reviews' executives. I would tell a peer to talk to...
Login or Create an Account to see details.
The reason that we chose Quality Reviews was that they were part of a program that we were...
Login or Create an Account to see details.
We have leveraged the responses from Q-Reviews to improve patient satisfaction. If one patient is...
Login or Create an Account to see details.
Quality Reviews is amazing. The system can capture any data we need, and if that data isn't...
Login or Create an Account to see details.
Quality Reviews doesn’t nickel-and-dime, but new changes, added formats, or questionnaires do come...
Login or Create an Account to see details.
Quality Reviews is pretty good about updating the product, and they actually create several...
Login or Create an Account to see details.
Quality Reviews did very well with training us. When I first came in, I had never used a program...
Login or Create an Account to see details.
I would say that the system is reliable, easy to navigate, and easy to personalize for the...
Login or Create an Account to see details.
We use Q-Reviews as service recovery for our patients. We get ratings from each patient. We can send...
Login or Create an Account to see details.
We have recurring meetings with the Quality Reviews team. We go over our scores, see how our service...
Login or Create an Account to see details.
There are some limitations to the platform. For example, we want to be able to download a patient's...
Login or Create an Account to see details.
We can archive, add, and modify questions in Q-Reviews. We can always keep track of who we have done...
Login or Create an Account to see details.
Overall, Quality Reviews is good to work with. They are customer friendly and are willing to...
Login or Create an Account to see details.
We did not have any issues with Quality Reviews' implementation services. The vendor was responsive...
Login or Create an Account to see details.
The application works well. In some cases, it is new technology that the vendor has custom built...
Login or Create an Account to see details.
We put a lot of thought into our survey, and the Quality Reviews account executives that we are...
Login or Create an Account to see details.
When I was looking things up or fielding questions from the staff members, nurses, and patient...
Login or Create an Account to see details.
The application does immediately alert us when we receive a low score, and that is all configurable...
Login or Create an Account to see details.
Our HCAHPS surveys that we received where our people responded to Q-Reviews have consistently rated...
Login or Create an Account to see details.
The product is fully integrated with our EMR.
Login or Create an Account to see details.
The product is about as easy to use as it gets. Technologically speaking, it is pretty simple.
Login or Create an Account to see details.
I appreciate that Quality Reviews has been willing to work with us for the most part. They have...
Login or Create an Account to see details.
Q-Review is good for providing a signal to start a conversation. The actual data we are getting is...
Login or Create an Account to see details.
It is obvious that what Q-Review can do can only go so far. We still have to follow up with patients...
Login or Create an Account to see details.
We have significantly increased some of our key metrics in both CAHPS measures and for any specific...
Login or Create an Account to see details.
Some patients reply to the text message from Q-Reviews instead of clicking through to the link. We...
Login or Create an Account to see details.
It may be that I am asking questions that people haven’t asked before, but my questions seemed to...
Login or Create an Account to see details.
The implementation flowed pretty well, including getting the surveys up and going and getting the...
Login or Create an Account to see details.
Q-Reviews has a reporting structure that we have access to. I would like the vendor to actually come...
Login or Create an Account to see details.
A positive that I have noticed with Q-Reviews is that the data analytics and reports are quite easy...
Login or Create an Account to see details.
It is really up to us to use the data. Q-Reviews just provides us with the tools. We see what the...
Login or Create an Account to see details.
The biggest positive with the product is that it is in real time. Every morning, I get all my survey...
Login or Create an Account to see details.
We have only used the product for a short time, but I have not had any issues with it. We get about...
Login or Create an Account to see details.
The health system we are associated with was already using Q-Reviews, so there wasn't a whole lot of...
Login or Create an Account to see details.
During COVID-19, we were able to see an overall trend using Q-Reviews that patients’ families were...
Login or Create an Account to see details.
During the implementation of the product, we had quite a few changes in terms of who our point of...
Login or Create an Account to see details.
Learning how to do some of the reporting and some of the things that the vendor has available takes...
Login or Create an Account to see details.
I have a contact at Quality Reviews that I can call if I need somebody, but at the same time, I have...
Login or Create an Account to see details.
Featured Report
Preferences