Qventus Solutions Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship, Product
One of the things that Qventus does best is incorporating customer feedback. I think that they take...
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Relationship
Qventus tries to understand our problems and challenges. If an item gets broken, then the vendor...
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Relationship, Product
I am not sure that things always get categorized and addressed appropriately with Qventus' support....
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Loyalty
We have made the decision to move away from Qventus. Our EHR vendor created a competitor product, so...
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Product
One issue we have is with knowing how many of the improvements we are seeing are related to the...
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Relationship
Qventus was very collaborative in terms of trying to build something that met end users' needs. As...
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Operations, Product
Within the program itself, end users have pretty good experiences. I have always wanted users to...
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Product
Qventus Solutions is a good product. It works really well. It has had some downtimes, but it is...
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Relationship
Qventus is very engaged. Even their CEO is engaged. He is proactive in reaching out. Appropriately,...
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Culture, Relationship
The vendor doesn't make silly promises. They will tell us if something isn't possible. We have a...
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Operations
There are always opportunities to do better and reach a broader audience with training. Qventus is...
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Relationship
I have found Qventus to be a company that really listens. They want to understand our problems. They...
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Product, Value
Having Qventus' system has made it so that for the first time ever, all of our hospitals are meeting...
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Relationship
What I fear is that as Qventus grows bigger, since we are accustomed to a personal touch from them,...
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Loyalty
We had Qventus Solutions in our ED, but we eventually stopped using it. We just didn't find it to be...
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Product
The system's ease of use is getting a lot better as the system gets integrated with Epic's systems...
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Loyalty, Product
In the areas where the system is deployed, it meets our needs well. There are many other spaces and...
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Relationship
Qventus has been very patient with us because AI is developing faster than the governance around it,...
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Value
Qventus Solutions is expensive, but I think we would buy it again. We have seen a marked drop in our...
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Operations
Training with Qventus has been a little more difficult than the implementation. The main thing we...
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Relationship
Qventus' support is really great. There is a little chat button on every page, so if any users have...
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Loyalty, Product
The biggest area of opportunity for Qventus Solutions is the robust discharge planning...
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Relationship
Qventus keeps their promises. There are sometimes things that the vendor says they are going to try...
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Product
The integration of Qventus Solutions is pretty good, and we have been able to improve the number of...
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Relationship, Product
The biggest strength of Qventus Solutions is the fact that it is able to get the patient's...
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Operations
Qventus owned the training, but there were people looped in as advisors to make sure that the...
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Relationship
Anytime we have a question, our project manager is very thorough with their answers. If that person...
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Culture, Product
The product is functioning as it was designed and advertised by the vendor. There may be personal...
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Loyalty, Product
The interoperability is meeting our goals because Qventus' solution's workflow is less manual for...
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Relationship, Operations
Qventus’ people are definitely the subject matter experts, specifically the project manager who is...
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Relationship, Product
Qventus has the technology needed to make our workflows more efficient, but the vendor should just...
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Relationship, Product
For data visualization in Qventus Solutions, Qventus has done a good job of listening to the...
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Operations
Qventus’ implementation was quite strong overall. They were involved, they were present, and they...
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Relationship
Qventus’ support is very responsive, and their people are uniformly willing to help out. Also, we...
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Product
We have had a positive experience with Qventus. Even though the product may not be perfect for what...
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Product
Qventus Solutions is what the vendor promotes it to be, and there is a lot of strength in the...
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Operations
Qventus’ training was good, but we struggled a bit to adjust it to different audiences. There were...
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Relationship
Qventus has been willing to listen and build out things that we have needed that aren’t part of the...
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Loyalty, Product
Qventus Solutions is relatively intuitive, but I have two criticisms. One is the lack of integration...
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Relationship
For one area we were working with Qventus on, we worked with a different team than we normally work...
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Loyalty, Relationship
We did an RFP and went with Qventus because their change management piece resonated well. They had...
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Relationship
What stands out with integration with Qventus is they are just amazingly responsive. Obviously, when...
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Product
When we go into the analytics, some of it is not intuitive and requires more hand-holding, and...
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Relationship, Product
Qventus has other products that we haven't launched that are coming along. They are aggressively...
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Relationship
The vendor has a reasonable attempt at trying to track our metrics directly to what we can attribute...
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Culture, Value
We are rolling stuff out, and there are just different things, the vendor charges us per room and...
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Operations
We have talked to Qventus about training. There wasn't really an opportunity to use the platform...
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Loyalty, Product
Qventus has some new solutions out there. I have not vetted the upgrade, so I don't know what they...
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Loyalty
I won't be interfacing with Qventus Solutions in the near future. Qventus has an inpatient solution...
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Relationship
Qventus’ support is very responsive. Qventus tries very hard to keep promises. Holding other...
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Relationship, Value
We have an ROI anticipated with this product, and we continue to reach that. In terms of the...
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Loyalty, Product
I don't know that the product meets all of our needs. There are just things that we need to take to...
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Value
We have seen a lot of great work from using Qventus Solutions. We have seen a decrease in the...
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Relationship
Qventus has actually been a really good partner. They are very collaborative when it comes to...
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Relationship
We routinely meet with Qventus’ executive team. If there is ever an issue, we have that open...
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Product
Qventus Solutions is very compatible with our EHR, and we know how those systems work together. That...
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Relationship
Qventus' mission is true. They are very much obligated to try to make our lives easier and make the...
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Value
Qventus tries to avoid charging for every little thing. Their system is costly, like any software.
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Loyalty
Qventus could focus more on patient safety by identifying key points in patients' charts that put...
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Relationship
Qventus is very sincere and honest. If they can't do something, they will tell us that they can't do...
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Relationship
During the COVID-19 pandemic, Qventus reached out to us several times. They helped us with some...
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Loyalty, Product
I describe Qventus Solutions as our throughput engine. We are not going to have a bunch of other...
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Loyalty, Operations
When we first looked at the product, it didn't have all of the AI and machine learning options that...
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Relationship
Qventus is really responsive when I give them advice or ideas on how to portray data or use cases....
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Product
There is a component of Qventus Solutions around claims data utilization and referral flow...
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Relationship
I’m really encouraged and pleased with Qventus’ ongoing development of their operational assistant.
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Value
One thing that would help me feel like we were getting our money’s worth out of Qventus Solutions...
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Operations
I have heard nothing but great things about the local usage training, but for those of us who use...
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Product
Ease of use for me is about whether I can use something as easily as I use my iPhone. The system is...
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Operations
The implementation and training with Qventus went really well for what they were. We got a lot of...
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Product
We use Qventus Solutions as a hook into our IT systems to help us optimize the use of our limited OR...
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Operations
The nature of Qventus Solutions is that it is in the hands of every single one of our surgeons. The...
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Product
Probably the one thing that I consistently hear, and what I would say too, is we have a lot of...
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Relationship
Qventus does keep all promises. There are things that haven't been done, but the vendor continually...
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Relationship
Part of Qventus' commitment was to partner with outside offices to get them ramped up on Qventus...
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Relationship
Part of my perfect rating for the overall quality of Qventus Solutions is Qventus' responsiveness....
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Operations, Product
The reason Qventus Solutions' ease of use is not perfect is that the ability of some of the end...
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Product
The reason I probably wouldn't rate Qventus Solutions perfectly regarding meeting all our needs...
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Relationship
I think there is an opportunity for Qventus regarding the quality of their support. When I think of...
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Relationship
I have had several interactions with the leader of Qventus and have engaged with leadership...
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Product, Value
With Qventus Solutions, we have been doing pretty well with increasing our throughput and volume,...
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Loyalty
Qventus Solutions has helped us to leap forward pretty quickly. Although we have only been live for...
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Relationship, Product
I think that some of the bumps that we have had have been more with changes in Qventus employees or...
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Relationship
I have regular meetings to touch base with Qventus' leadership team and integration team. There is...
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Loyalty, Relationship, Operations
We went live with Qventus Solutions at a couple of hospitals, and the solution will be expanded...
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Loyalty
I would buy Qventus Solutions again. I would expand it into other areas as well. It is well thought...
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Relationship
I would tell others interested in Qventus to be clear about what problem they are trying to solve....
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Loyalty, Relationship
Our relationship with Qventus has been one of many years. It is not uncommon for our organization to...
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Operations
We are a big organization, and training is just hard. It is partly on Qventus and partly on our...
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Product
The more robust Qventus Solutions can be with better analytics, the better, and that is an evolving...
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Product, Value
I would tell a peer that Qventus Solutions can help with analytics in their OR and help create...
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Product
We primarily use Qventus Solutions with our contracted surgeons. They can schedule their surgical...
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Product, Value
The thing we like about Qventus Solutions is that it has a push-and-pull technology to it. The...
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Operations, Product
I love the system's ease of use for end users. Our people literally start using the product before...
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Loyalty, Relationship
At one point, we talked about an idea with the vendor, and a few months later, the vendor had...
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Product
The product works very well in terms of its EMR interface. The question is how the system will...
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Value
Qventus Solutions is great. Right out of the gate, we were able to use its metrics and KPIs to prove...
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Operations
Qventus Solutions is simple. And the training was good. Also, Qventus’ web support is fine. My...
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Operations
For what I use, Qventus’ implementation services have been just fine. They are nothing...
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Loyalty
Qventus Solutions is very good because everybody puts their hands on it, and it is visible to...
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Relationship, Product
Qventus Solutions is good to try. Qventus has put together our whole understanding of our operation....
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Product, Value
Qventus Solutions drives tangible outcomes very well. It shows and prioritizes what is going on with...
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Product
It is very hard to credit outcomes to a patient flow product. We can't always see whether...
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Operations, Product
The vendor's package is much better than it was. Qventus was building the program as they went, and...
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Product
The system is pretty seamless. It allows information to flow pretty well, and I don't think I have...
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Relationship
Qventus is pretty visionary. They are always thinking ahead to the next thing and trying to stay...
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Relationship
Qventus has been a great company to work with. I have found them to be very collaborative and...
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Loyalty, Relationship
We started working with Qventus because we were looking for a way to predict bed capacity. However,...
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Relationship, Value
We have good development relationships with Qventus. That probably makes it easier for them to not...
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Operations
Qventus does pretty well with training materials, but a lot of the time, they want to provide...
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Loyalty, Product
If our EMR vendor were to develop a native patient flow solution, that solution would be pretty...
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Relationship
We have had a few challenges with Qventus. At times, Qventus seems like they want to go outside of...
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Loyalty, Relationship, Product
I don't know what our EMR workflow will be in two years. Things are going to happen really quickly,...
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Relationship, Operations, Product
Qventus can be overzealous with their functionalities and what they propose versus what happens at...
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Relationship
When someone talks about quality support, I think of responsiveness, and Qventus is very responsive....
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Loyalty, Value
The outcomes from Qventus Solutions are very measurable. We had expected ROI on this, and we...
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Loyalty, Relationship
We are working on trying to implement Qventus Solutions in additional areas. I have answered...
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Operations
A lot of Qventus’ implementation services by nature are virtual, but they definitely come on-site....
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Operations
I am not going to give Qventus’ training the highest marks. My slight hesitation is Qventus...
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Culture
I haven't had any buyer's remorse or thought that the vendor really hyped something up that didn't...
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Operations
The users of this particular technology have different backgrounds. We have everything from a...
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Relationship
I haven't really gotten into the granular aspects of the companies that have some similar options to...
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Loyalty, Relationship
The innovation cohorts that Qventus will ask or invite institutions to participate in are all about...
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Product
Some of the functionality struggles that we have occasionally are probably more on our end. For...
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Relationship, Operations
The Qventus technical team was an excellent partnership resource with our technical team to get all...
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Relationship, Operations
I work with several vendors at the moment, and for most of them, I would be able to very quickly...
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Relationship, Product
Qventus Solutions works well with the accuracy of the predictive models themselves. An area where...
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Operations, Product
During the early time frame, Qventus continued to work on integrating their solution into Epic's...
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Product
When we began working with Qventus, they focused on the novel concept of using AI and intersecting...
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Loyalty, Relationship, Product
Qventus continues to innovate on a broader scope, meaning that their development road map has a lot...
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Relationship
Overall, it has gone really well with Qventus. They are a very easy group to work with. They are...
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Relationship
The Qventus team is extremely engaged and supportive, and they make sure our goals with the product...
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Relationship, Operations
Qventus could have done a better job of understanding how our internal systems operated prior to...
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Operations
In terms of training, Qventus came on-site to create awareness, and then there were a lot of...
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Relationship
Qventus partnered with us in developing a write-back tool so we can actually push things into our...
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Loyalty, Value
We wanted to implement a new solution across the system rather than simply spread our existing tool....
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Relationship
All vendors overstate their ROI. What I like about Qventus is that they are very focused on asking...
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Relationship
Qventus is learning. Before, they thought they had all the answers, but as they have grown up as a...
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Relationship
There were some local people, who have since been moved, who didn't listen so well. They thought...
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Relationship, Operations
On the OR product, the go-live support was fantastic, but on the inpatient side, I am less...
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Value
The charges are pretty straightforward; the offering is not à la carte. It is very simple. It is a...
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Loyalty, Product
As with anything, we already document things in our EMR, and now for the throughput rounding that we...
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Product
Qventus has some really great out-of-the-box reports. They are standard and apply to everybody. It...
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Product
I am very satisfied and would recommend Qventus Solutions to other people. One thing that other...
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Operations
The initial training was interesting for us because we didn't have in-person meetings. We also had...
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Operations
I would rate most of the Qventus team with a higher score, but during the implementation, we had...
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Relationship
The support has been great. We haven't really needed executive involvement recently, but early on...
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Value
We hear from leadership that Qventus Solutions is expensive, but we feel like it was a huge piece of...
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Loyalty
We were really interested in additional features when we first explored Qventus, and they are on the...
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Operations
We really appreciated Qventus’ setup when they first came on; they had their implementation team...
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Product
We are really happy with Qventus Solutions. It has been really stable and reliable. We are sending...
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