R1 Complex Claims Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Operations, Services
R1 RCM is definitely meeting our needs and our expectations. However, I think we often have to push...
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Value
R1 RCM definitely avoids charging for every little thing. They don't charge us anything to make...
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Relationship, Services
I don’t know that R1 RCM is exceeding our expectations with their complex claims services, but R1...
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Services
The reporting in R1 RCM's complex claims services is really good. The firm gives us a lot of...
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Loyalty, Operations, Value
The service is not part of our long-term plans. We have been in the RFP process. We have gotten...
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Operations
R1 RCM knows more about workers' comp than we do.
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Operations, Services
R1 RCM’s reporting for complex claims is just not that robust. It gives us the information we need,...
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Operations
For workers' comp, we have a very low volume as a specialty facility, but the feedback that R1 RCM...
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