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R1 Government Reimbursement Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

Relationship, Value

The government reimbursement services from R1 RCM provide great value. We also utilize other...

Sep 2024
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Director

Loyalty, Relationship

Several years ago, we were using a different firm. We met with someone who worked at R1 RCM, and...

Aug 2024
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Director

Relationship

R1 RCM is very hands on; they are very engaged with us. The firm's team is always very responsive to...

Aug 2024
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VP/Other Executive

Relationship, Services

I love R1. They have great people. And the software tools they provide make me look good, so how...

May 2024
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Director

Services

We have received information from R1, and it is more complex than it needs to be. I think it is...

May 2024
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Director

Relationship, Value

The information R1 has provided has yet to be audited, and the proof of how well this engagement is...

May 2024
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Director

Relationship, Value

Cloudmed originally proposed to us that they would go back further in time to clean up our...

May 2024
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Director

Loyalty, Value

We have always done the legwork to report our Medicare bad debt and our Medicaid eligible days for...

May 2024
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Manager

Relationship

The Cloudmed team is knowledgeable and great team players. They have been patient with us while we...

Apr 2024
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Manager

Value

With R1's services, we have discovered a substantial amount in terms of additional reimbursement to...

Apr 2024
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Manager

Relationship

The firm makes everything easy to follow. In our world, we need documentation, so they supply the...

Mar 2024
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Manager

Relationship, Services

With the work that the firm is doing, there are regulations they have to follow. It is not like we...

Mar 2024
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Manager

Relationship

R1 purchased Cloudmed, and we are still meeting with the firm regularly, so there has been no change...

Mar 2024
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Manager

Relationship, Services

The firm provides great feedback when they do work for us. For example, with Medicare bad debt,...

Mar 2024
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Analyst/Coordinator

Loyalty, Relationship

We put together a list of items that we wanted to accomplish for our DSH project. We also were...

Mar 2024
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Analyst/Coordinator

Services

There could be some hiccups along the way, but they are usually so minor that R1 can fix them within...

Mar 2024
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Analyst/Coordinator

Relationship

We would purchase from R1 again if the services stay the same and remain within the team. If the...

Mar 2024
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Analyst/Coordinator

Value

R1 does not charge for everything. If we have questions or if they come up with something, they...

Mar 2024
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Analyst/Coordinator

Relationship

We are really happy with the firm's service, attention to detail, and everything. We are not rushing...

Mar 2024
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Analyst/Coordinator

Relationship

I believe I would buy from R1 again. We have an established relationship, and we have been pretty...

Mar 2024
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(0)
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Analyst/Coordinator

Relationship, Services

Some of R1’s representatives seem to always have their encryption turned on when they are emailing...

Mar 2024
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(0)
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Analyst/Coordinator

Relationship, Services

An awful lot of the nature of R1’s work is they take our data, work their magic on it, and come back...

Mar 2024
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Director

Value

R1’s price was competitive with firms that were not full service. With those other firms, we would...

Dec 2023
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Director

Relationship

There could be a bit more communication from the firm. They are a very conservative firm, and their...

Dec 2023
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Director

Relationship

The full service is a huge thing, and I don't know of other companies besides R1 that provide the...

Dec 2023
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Director

Relationship, Operations

I wish R1 would communicate the results sooner. When we had our project completed, everything was...

Dec 2023
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VP/Other Executive

Services

R1 may be more risk averse than other firms. They really get down to the last thing, and that thing...

Nov 2023
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VP/Other Executive

Operations, Services

Quite a bit of stuff with R1’s services, like zero pay, is still on spreadsheets. I don’t know...

Nov 2023
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VP/Other Executive

Relationship

R1 does a really good job on government services. There is still a lot of stuff that we have to...

Nov 2023
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Director

Relationship, Services

I have dealt with a lot of companies, and Cloudmed is the top of the crop compared to any other...

Nov 2023
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Director

Relationship

Everybody at the firm is so accessible. The biggest strength of the firm’s service is that their...

Nov 2023
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