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User Commentary
Operations, Value
R1 RCM finds reimbursement opportunities for all of our facilities. Included in our cost report...
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Relationship, Operations
A lot of times, when I deal with consultants from different firms, they come to sell business to me...
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Relationship, Services
The firm has a robust team. I deal with a main account manager who is always available. Under that...
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Relationship, Operations
I have to give glowing reviews to the R1 RCM person who captures things for us. They have adapted to...
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Relationship, Operations
The firm is particularly good at capturing bad debt, but they are also great at audit support. They...
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Services, Value
R1 RCM has done a fantastic job preparing Medicare bad debt logs for cost reports. The firm...
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Operations
Even with the multiple changes in the business name, the overall quality of the services being...
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Relationship
The Cloudmed team is made up of knowledgeable professionals who work well with our internal team to...
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Loyalty, Services
The staff members and consultants are great, and we have been comfortable renewing for a couple of...
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Services
A few times, we have had some difficulties, perhaps related to communication, that have slowed a...
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Relationship
There has not been something where we have had to seek out higher-ups at any point, but I have had...
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Operations, Value
The outcome with R1 RCM is whatever we input. They are good about things, but the other firm that we...
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Relationship, Services
R1 RCM is very helpful. If we have a question about certain things, their upper management is very...
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Loyalty, Operations, Value
R1 RCM’s price is so competitive. The bottom line of whether we go with a firm is always pricing,...
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Relationship
We have worked with R1 RCM for a while, and we have a great open dialogue, which has made our...
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Relationship
We just have a great team with R1 RCM. I have actually talked to R1 RCM’s people back and forth over...
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Relationship, Value
The government reimbursement services from R1 RCM provide great value. We also utilize other...
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Loyalty, Relationship
Several years ago, we were using a different firm. We met with someone who worked at R1 RCM, and...
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Relationship
R1 RCM is very hands on; they are very engaged with us. The firm's team is always very responsive to...
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