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R1 Government Reimbursement Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Featured  Report

Government Reimbursement Services 2025: How Firms’ Offerings Support Cost-Report Preparation & Submission
Government Reimbursement Services 2025:
How Firms’ Offerings Support Cost-Report Preparation & Submission
January 2025
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Commentary Summary

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User Commentary

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Director

Relationship

The R1 RCM project managers demonstrated exceptional expertise and were a pleasure to collaborate...

Nov 2025
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Director

Operations

The project deliverables are summarized nicely and easy to follow. The project manager tracked the...

Nov 2025
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Director

Relationship, Value

We were exploring using an outside service when we faced a change with some of our hospitals. We...

Nov 2025
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Director

Relationship

I appreciate the responsiveness of R1 RCM. I think they do a really good job managing their clients...

Nov 2025
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Director

Relationship

Across the industry, the firm’s consultants are very knowledgeable. On both sides, we are still...

Nov 2025
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Director

Relationship

We meet virtually, and the firm tells us what they need from us, including data or access. They do...

Nov 2025
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Director

Loyalty, Relationship, Value

The firm has been very responsive and helpful overall. Their pricing has been consistent, so going...

Nov 2025
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Director

Relationship

Sometimes there are people who just have better outcomes and better communication and who we can...

Nov 2025
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Director

Relationship

The firm is always right on top of anything that comes up, like things from our Medicare auditors,...

Nov 2025
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Manager

Services

Due to the size of the files, R1 RCM should have faster processors on their computers. Otherwise, I...

Oct 2025
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Manager

Relationship, Operations

A good example of R1 RCM’s dedication was a large-scale project that was completed in response to...

Oct 2025
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Manager

Relationship

R1 RCM is very proactive. They are definitely detail oriented in what they review, and we have never...

Oct 2025
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Director

Operations, Value

R1 RCM is a company that offers many solutions. They are cost-effective and have some new leadership...

Jul 2025
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Director

Operations, Services

I would like to see R1 RCM find more automation, such as through artificial intelligence, especially...

Jul 2025
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Manager

Operations, Value

R1 RCM finds reimbursement opportunities for all of our facilities. Included in our cost report...

Jul 2025
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Manager

Relationship, Operations

A lot of times, when I deal with consultants from different firms, they come to sell business to me...

Jul 2025
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Manager

Relationship, Services

The firm has a robust team. I deal with a main account manager who is always available. Under that...

Jul 2025
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Manager

Relationship, Operations

I have to give glowing reviews to the R1 RCM person who captures things for us. They have adapted to...

Jul 2025
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Manager

Relationship, Operations

The firm is particularly good at capturing bad debt, but they are also great at audit support. They...

Jul 2025
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(0)
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Director

Services, Value

R1 RCM has done a fantastic job preparing Medicare bad debt logs for cost reports. The firm...

Jul 2025
||
(0)
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Director

Operations

Even with the multiple changes in the business name, the overall quality of the services being...

Jul 2025
||
(0)
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Analyst/Coordinator

Relationship

The Cloudmed team is made up of knowledgeable professionals who work well with our internal team to...

Jul 2025
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(0)
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Analyst/Coordinator

Loyalty, Services

The staff members and consultants are great, and we have been comfortable renewing for a couple of...

Apr 2025
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(0)
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Analyst/Coordinator

Services

A few times, we have had some difficulties, perhaps related to communication, that have slowed a...

Apr 2025
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(0)
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Analyst/Coordinator

Relationship

There has not been something where we have had to seek out higher-ups at any point, but I have had...

Apr 2025
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(0)
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Analyst/Coordinator

Operations, Value

The outcome with R1 RCM is whatever we input. They are good about things, but the other firm that we...

Apr 2025
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Analyst/Coordinator

Relationship, Services

R1 RCM is very helpful. If we have a question about certain things, their upper management is very...

Apr 2025
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Analyst/Coordinator

Loyalty, Operations, Value

R1 RCM’s price is so competitive. The bottom line of whether we go with a firm is always pricing,...

Apr 2025
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Manager

Relationship

We have worked with R1 RCM for a while, and we have a great open dialogue, which has made our...

Mar 2025
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Manager

Relationship

We just have a great team with R1 RCM. I have actually talked to R1 RCM’s people back and forth over...

Mar 2025
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