Revecore Complex Claims Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Value
Revecore is actually really flexible about charges. If something slips through the cracks and we...
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Relationship, Services
The people we work with at Revecore are wonderful. There is no lack of communication with them. They...
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Loyalty, Relationship, Value
The people we work with at Revecore are very involved. They reach out to our team and do an awesome...
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Relationship, Operations, Services
Revecore does great on reporting. They are just on it. They normally don't miss anything. They are...
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Relationship, Value
We measure our return on investment with Revecore, and it is among the strongest returns on...
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Relationship
We have great involvement from Revecore. I do talk with their senior leaders regularly, and we make...
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Relationship
Revecore is really a good partner. Their performance is great. I think they continue to engage with...
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Services
The only thing preventing Revecore from getting to the highest score for execution is that I don't...
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Operations, Services
Things with Revecore are going okay. We have had them for a while now. The takeoff was a little slow...
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Operations
The start of the contract with Revecore needs to be clear and concise because in the beginning, we...
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Relationship
Revecore is really doing amazing. Their communication skills are top notch, and they are very...
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Relationship, Services
Revecore brings the payments in. They are doing an excellent job with that. Their staff is great. It...
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Relationship, Services
The experience with Revecore is good. It is not excellent. Their reconstructions are not excellent,...
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Relationship
Revecore has been super flexible. They have been able to accommodate pretty much all of our...
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Loyalty, Relationship
At the moment, we are maintaining the scope of work with Revecore. One of Revecore's contacts has...
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Loyalty
We are still trying to really understand and figure out how well Revecore is doing the work,...
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Loyalty
We will for sure maintain our work with Revecore. We might use other avenues. Before the Change...
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Loyalty, Operations
I'm satisfied with Revecore’s workers’ compensation claims. Part of the problem and the reason I...
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Value
Our workers' compensation collections have significantly gone up since Revecore has taken over....
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Relationship
I don't know that I have ever communicated much with Revecore’s executives, but I know some...
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Relationship, Services
Revecore is meeting our expectations and collecting well for us. That may not be fair because it...
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Services
Revecore’s reports are fine for what they send us. I don't see any issues with them. I haven't taken...
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Value
I wouldn't say Revecore exceeded expectations because we had a whole line of work that was in scope...
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Operations
My recommendation would be that Revecore is really good, and anyone who uses them is going to have...
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Value
Revecore’s charging is pretty fair. I don't look at their actual invoices, but I would imagine if we...
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Operations
Since we have gone live with the project, Revecore is 10 out of 10. There was just one hiccup where...
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Relationship, Value
A couple of years ago, Revecore initiated a report request from us that they had previous experience...
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Relationship
Revecore acts as an extension of our business office. They take on any policy or process changes...
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Relationship, Services
Revecore is just awesome. The reporting package is awesome. It gives us every bit of information we...
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Relationship
A certain higher-up is the person that I can call for anything. I can email them, and they respond...
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Relationship
In addition to the good-quality service that Revecore provides, we also have a one-on-one business...
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Relationship, Value
We had an issue with a payer, and Revecore reached out to the payer and worked on the issue. When we...
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Relationship
Revecore is incentivized. They report on their performance and do a good job. They also do well at...
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Relationship, Services
We work with Revecore on patient communication, so we work with them on the letters they send to...
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Loyalty, Relationship
We were pulling back from our other firms. Once our executive staff saw the reporting and the...
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Relationship, Services
When Revecore does their reporting, they don't just throw the numbers at us. They explain the...
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Relationship
We have dealt with a few people at Revecore, and they have all been really great. They have made...
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Value
Revecore avoids charging for every little thing because they work on a commission.
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Relationship
Revecore is very responsive whenever I reach out to them. The firm's reporting is awesome, and once...
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Relationship
I would definitely recommend Revecore. They are responsive. I like that I can pick up the phone and...
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Operations
Revecore consistently exceeds expectations in the nature of the training they provide, and they are...
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Relationship
We have recurring meetings with our representative, and they go over the reporting. Anytime we ask...
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Relationship, Value
We outsource to Revecore because we can't touch every account, so we expect them to be able to, and...
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Services
Compared to the other firms that are out there, Revecore is the strongest in workers' comp and motor...
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Value
Revecore needs to just be more aggressive, collect all our money, and help more with the fee...
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Relationship, Services
Revecore presents us with the reporting we ask for. We have asked for more details or to see data in...
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Relationship
Revecore’s staff have been good, but there has been a bit of turnover here and there. We have to get...
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Relationship, Services
With Revecore, things have definitely gotten less complicated because we can send claims directly to...
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Value
The firm's rates are very low, so we get our money's worth.
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Loyalty
We are using Revecore. We have looked at bringing the work in-house, but we might move the work to...
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Loyalty, Relationship
Throughout any acquisitions with Revecore, we have retained the same representative, and we have...
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Relationship
We don't get the follow-ups that should be done on our accounts. I constantly have to point out to...
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Relationship, Services
Particularly with complex claims, the firm knows far more about the regulations than I do.
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Relationship
My main contact from Revecore is phenomenal. That person is very responsive. They will research...
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Relationship
We had an issue where we had to redo work in the system, and fixing things took a lot of work. So we...
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Relationship, Services
Revecore is doing well with the fundamentals of following up with claims very actively, but they...
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Relationship
I'm dissatisfied that I haven't heard from the firm's staff, but I want to be fair. A lot of people...
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Operations, Services
This is not solely due to Revecore or solely due to us, but we found that we had a bit of a process...
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