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Revecore Complex Claims Services Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
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Featured  Report

Complex Claims Services 2020: Bringing Knowledge and Skills to the Claims Market
Complex Claims Services 2020:
Bringing Knowledge and Skills to the Claims Market
May 2020
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Manager

Revecore has taken work off of me thanks to their knowledge base with having attorneys and things...

Mar 2021
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Manager

Sometimes Revecore closes accounts too quickly. I would like to see them do more third-party follow-up....

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Director

Revecore is a great partner. We have had very good success with them. Revecore provides a lot of...

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Manager

I have had no issues with Revecore. They have been very responsive to any questions we have had...

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Manager

Dealing with Revecore is not very time consuming. We don't have to continually monitor the vendor's...

Mar 2021
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Manager

Revecore has done a good job of not only bringing in the money and getting the claims resolved but...

Feb 2021
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Manager

The vendor is very responsive. I can call any of the representatives when I have an issue, even if...

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Manager

Our implementation was a breeze with Revecore. They were on top of everything. We were probably up...

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Manager

When Revecore first came on, their executive involvement was pretty heavy. We had several VPs...

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Manager

We have a true partnership with Revecore. They are working to make sure that they are successful....

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Manager

I would tell others that Revecore is super easy to work with. The vendor works with others to try to...

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VP/Other Executive

Revecore is exceedingly skilled in their communication. They work with folks within the business...

Feb 2021
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VP/Other Executive

If I am nitpicking, the only way I would like to see the vendor improve would be in the timeliness...

Feb 2021
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VP/Other Executive

We only utilize a small portion of the entire Revecore offering. I don't understand the pushy sales...

Feb 2021
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Manager

Looking at my A/R days, the staff members from Revecore are doing good work. In terms of the vendor,...

Feb 2021
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Manager

Regularly, our representative creates a review of what he or she did, and we communicate about it....

Feb 2021
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Manager

The claims we do require a relationship. The process requires effort on both parts for both parties....

Feb 2021
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Manager

Revecore sometimes needs to be a little clearer in their documentation with their notes. The way...

Feb 2021
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VP/Other Executive

I have worked with Revecore before. I tried out some other firms after that, but I came back to...

Feb 2021
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VP/Other Executive

My relationship with Revecore is really unique compared to other relationships. The vendor meets...

Feb 2021
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VP/Other Executive

Revecore's charges are straightforward. The vendor knows that I am honest and that I will do the...

Feb 2021
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VP/Other Executive

Revecore regularly exceeds our expectations. They have increased our revenue. They do a great job....

Feb 2021
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Manager

Revecore avoids charging for every little thing. We have a very good working relationship. I can...

Feb 2021
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Director

One of the Revecore individuals that we work with will sit side by side with us, go to meetings, and...

Feb 2021
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Director

One of the individuals that we work with is an extremely knowledgeable, well-versed individual who...

Feb 2021
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Director

When Revecore does reach out to us, they usually do a sales call. I usually run from the salesperson...

Feb 2021
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Manager

Revecore is very good at communicating with us and keeping us in the loop on any kind of issues. The...

Feb 2021
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Manager

In terms of what Revecore could improve on, the only thing that I hear about from our staff members...

Feb 2021
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Manager

Revecore avoids nickel-and-diming. We have a contract where Revecore gets a certain amount of money,...

Feb 2021
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Manager

Revecore does pretty well. We find the most value from Revecore with motor-vehicle claims because...

Feb 2021
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VP/Other Executive

During the COVID-19 pandemic, Revecore has been extremely responsive. They were responsive before...

Oct 2020
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VP/Other Executive

We are actually terminating our contract with Revecore. We are consolidating all of our complex...

Oct 2020
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VP/Other Executive

All of Revecore's rates are pretty straightforward, so I don't feel like they nickel-and-dime us at...

Oct 2020
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VP/Other Executive

With Revecore, there were a few things that we did not find helpful. We just felt like another...

Oct 2020
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VP/Other Executive

We have worked with Revecore for many years, and I would imagine that they look exactly the same as...

Oct 2020
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VP/Other Executive

When it comes to whether we get tangible outcomes from Revecore, it is a little difficult to say...

Oct 2020
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Director

The vendor had an ROI, and we agree that they have achieved that ROI. That is a big deal from a...

Oct 2020
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Director

The vendor had a struggle with the ability to work in Epic's system. We went back and forth a lot...

Oct 2020
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Director

Our analyst scrutinizes audits, and if that person finds something we have, our analyst will get...

Oct 2020
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