Revecore Complex Claims Services Comments

 
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Complex Claims Services 2020: Bringing Knowledge and Skills to the Claims Market
Complex Claims Services 2020:
Bringing Knowledge and Skills to the Claims Market
May 2020
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Complex Claims: Craving Consolidation and Communication

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VP/Other Executive

Relationship

During the COVID-19 pandemic, Revecore has been extremely responsive. They were responsive before...

Oct 2020
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VP/Other Executive

Future Outlook

We are actually terminating our contract with Revecore. We are consolidating all of our complex...

Oct 2020
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VP/Other Executive

ROI and Cost

All of Revecore's rates are pretty straightforward, so I don't feel like they nickel-and-dime us at...

Oct 2020
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VP/Other Executive

Project Results

With Revecore, there were a few things that we did not find helpful. We just felt like another...

Oct 2020
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VP/Other Executive

Lessons Learned

We have worked with Revecore for many years, and I would imagine that they look exactly the same as...

Oct 2020
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VP/Other Executive

Tools and Methodology

When it comes to whether we get tangible outcomes from Revecore, it is a little difficult to say...

Oct 2020
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Director

Project Results

The vendor had an ROI, and we agree that they have achieved that ROI. That is a big deal from a...

Oct 2020
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Director

Relationship

The vendor had a struggle with the ability to work in Epic's system. We went back and forth a lot...

Oct 2020
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Director

Relationship

Our analyst scrutinizes audits, and if that person finds something we have, our analyst will get...

Oct 2020
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Manager

Relationship

The vendor has been a tremendous help, and they have brought us a higher return than was expected....

Mar 2020
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Manager

Relationship

The vendor comes out regularly, and several executives come when we have our meetings. I have met...

Mar 2020
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Manager

ROI and Cost

The vendor is always looking for additional income that we might have missed. Recently, we did a...

Mar 2020
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Manager

Relationship

The vendor is constantly on top of things. The vendor matched their computer system to our computer...

Mar 2020
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Manager

Relationship

I really believe that Revecore makes our bottom line their highest priority along with what we would...

Mar 2020
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Manager

Relationship

Revecore is very good. I can’t say enough good things about them. Even on the legal side, they are...

Mar 2020
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Manager

Relationship

We get a regular report from Revecore, and they follow up with our comments and on what we need to...

Mar 2020
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Director

People and Knowledge

We have an outstanding representative whom we love to pieces. We look forward to that person’s...

Mar 2020
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Director

Tools and Methodology

With all the price transparency that is everywhere, we are really focusing on creating a unified...

Mar 2020
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Manager

Tools and Methodology

The vendor includes us in their reports, which are automatically produced every single day. The fact...

Feb 2020
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Manager

Tools and Methodology

Revecore is very helpful with the training. We have a lot of questions, and the vendor is really...

Feb 2020
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Manager

Tools and Methodology

The vendor has exceeded our expectations. We work with other vendors that we have to follow up with...

Feb 2020
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Manager

Sales and Contracting

Whether the vendor charges for every little thing isn't even a concern for us. Our contracts are...

Feb 2020
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Director

Future Outlook

Most of our relationship with the vendor is managed through our corporate offices now. We just...

Feb 2020
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Director

Relationship

Before the company merged into Revecore, we had a lot more involvement with the executive level. It...

Feb 2020
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Director

Relationship

The service has always been great. We very seldom have had any issues that we have had to address...

Feb 2020
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Director

Tools and Methodology

Revecore comes on-site at least once every few months to go over our reports, performance, and...

Feb 2020
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Director

Other Observations

We were with the vendor before they became Revecore. They have added new technologies for analytics....

Feb 2020
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Director

Tools and Methodology

We look at the recoveries. We have metrics to see what we refer to Revecore and what we recover...

Feb 2020
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Director

Project Results

I always look at Revecore's recovery rates and reimbursement rates. They can show what the...

Feb 2020
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Manager

Relationship

Revecore's customer service stands out. Their turnaround time on requests is one of the best. They...

Feb 2020
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Manager

People and Knowledge

Revecore's knowledge base is good. I feel like the professionals Revecore has working for them are...

Feb 2020
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Manager

Project Results

Revecore exceeds our expectations by far. We were doing the billing on our own and bringing in a...

Feb 2020
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Manager

Relationship

We have regular calls with Revecore where they provide a really nice, robust reporting package that...

Feb 2020
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Manager

Relationship

We have regular calls to go over high-dollar accounts. We require Revecore to give us a regular...

Feb 2020
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Manager

Relationship

We have had an account or two slip by on occasion. There may have been one or two accounts that we...

Feb 2020
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Manager

Relationship

As far as executive involvement goes, I rate Revecore high because they like to bring lots of people...

Feb 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

My boss had some history with the vendor and knew that the vendor was great to work with, was very...

Feb 2020
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VP/Other Executive

Tools and Methodology

The implementation was very smooth. The vendor is very responsive. The vendor's market results have...

Feb 2020
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VP/Other Executive

Relationship

I would definitely classify Revecore as a partner. We have a good relationship with them. They are...

Feb 2020
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VP/Other Executive

Relationship

Revecore is a very good vendor. We have been incredibly impressed. We have been working with them...

Feb 2020
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VP/Other Executive

Project Results

Revecore gives us a reporting suite of products so that we get reports on a regular basis. They get...

Feb 2020
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VP/Other Executive

Relationship

Revecore is a business partner. They meet with our directors and operational team. The vendor has...

Feb 2020
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VP/Other Executive

Tools and Methodology

We work with multiple partners, but Revecore outperforms the other people in the market. We have...

Feb 2020
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VP/Other Executive

Tools and Methodology

Our expectations have been exceeded by Revecore. Revecore has actually overplanned for everything...

Feb 2020
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VP/Other Executive

People and Knowledge

I really like what the vendor has to offer. Revecore really has a niche in motor vehicle accidents...

Feb 2020
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VP/Other Executive

Future Outlook

The implementation was pretty seamless and smooth. The vendor does a really good job of guiding our...

Feb 2020
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VP/Other Executive

Project Results

Revecore consistently exceeds our expectations in performance and customer service. We receive our...

Feb 2020
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VP/Other Executive

Tools and Methodology

Revecore has a great collection rate. They keep us well informed and well educated. They listen to...

Feb 2020
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VP/Other Executive

Relationship

The vendor executives are very involved. If I were talking directly to the vendor's executives, I...

Feb 2020
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VP/Other Executive

ROI and Cost

Some of the hospitals that we serve are standalone facilities. We have gotten a little pushback from...

Feb 2020
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VP/Other Executive

Tools and Methodology

My leadership team was blown away by Revecore’s level of organization and professionalism that they...

Feb 2020
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VP/Other Executive

Project Results

The level of reporting and the depth of analysis that we get monthly are certainly unmatched. Our...

Feb 2020
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VP/Other Executive

Project Results

I can’t think of any way that Revecore could improve. I am very pleased with their service and their...

Feb 2020
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Director

Other Observations

The Revecore representatives that handle our accounts could pay a little more attention to the...

Feb 2020
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Director

Project Results

Revecore is handling some of the work we used to do in house. We found out that the work was eating...

Feb 2020
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Director

Project Results

Revecore's collection work is amazing. We got the invoice and looked over the results. They...

Feb 2020
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Director

Relationship

We consistently get email communications and phone calls from one of the higher-ups of Revecore....

Feb 2020
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Director

Tools and Methodology

Revecore is very good for us because they provide a service that we would have a really difficult...

Feb 2020
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Director

Other Observations

Revecore has been positive for us. The downside is probably just from the cost standpoint. We...

Feb 2020
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Director

Relationship

I would say that Revecore consistently exceeds expectations. I don’t feel that way about the other...

Feb 2020
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VP/Other Executive

Tools and Methodology

The vendor is actually pretty responsive. We have started a monthly invoice reconciliation process...

Feb 2020
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VP/Other Executive

Project Results

I have been floored by the vendor's ability to force standards on us about claims processing. We...

Feb 2020
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VP/Other Executive

Lessons Learned

Two things are critical to note. One is that clients are going to see a spike in the aging of the...

Feb 2020
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Manager

Tools and Methodology

We get a monthly report from the vendor that is usually a high-level review. It will tell us how...

Jan 2020
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Manager

People and Knowledge

Revecore has just been phenomenal. We had a wonderful implementation; everything was lined up, and...

Jan 2020
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Manager

Tools and Methodology

We didn't do a very good job with claims before we outsourced them. We didn't fight for any...

Jan 2020
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Manager

Tools and Methodology

Revecore has provided on-site training for both billing and registration. They make sure we are...

Jan 2020
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Manager

People and Knowledge

Revecore is very knowledgeable and responds to us in a timely manner. We once outsourced our A/R,...

Jan 2020
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Manager

Lessons Learned

The departments that are impacted by Revecore's suggestions have to be willing to listen to what is...

Jan 2020
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Manager

Tools and Methodology

The vendors we worked with in the past worked claims and denials, but Revecore is slightly...

Jan 2020
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Director

Other Observations

We have looked at the possibility of using Revecore in other facets but have not pulled the trigger...

Jan 2020
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Director

Project Results

It is very nice to have Revecore work certain accounts for us because those accounts are usually...

Jan 2020
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Director

Tools and Methodology

Revecore consistently exceeds our expectations. We get monthly reports from them, and we also have...

Jan 2020
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Director

Tools and Methodology

I can’t think of any scenario where after we sent Revecore something, we weren't able to collect...

Jan 2020
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Director

Relationship

If I were to pick up the phone and call someone at Revecore who was above our VP, I think a...

Jan 2020
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Director

Project Results

Revecore has done everything they told us they would do. They have increased our collections, and I...

Jan 2020
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Director

Relationship

I wanted to have something be changed, and Revecore changed that thing for me. I brought up that...

Jan 2020
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CFO

Relationship

We tend to sign new vendors, and they start off doing a great job. I don't know whether they lose...

Jan 2020
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CFO

People and Knowledge

Our representative has changed a few times, but the vendor has always brought in a solid follow-up....

Jan 2020
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Director

Relationship

I don't see an end date for the vendor's services, not with how they are doing. We are keeping their...

Jan 2020
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Director

Relationship

The vendor's executive involvement is definitely one of the very best that I have run into. I am...

Jan 2020
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Director

Tools and Methodology

We did a comparison of what I was doing internally with Revecore. Revecore outperformed my team and...

Jan 2020
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Director

Other Observations

I wish that the vendor could push more on our state law for workers' compensation because the...

Jan 2020
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Director

Relationship

I have met with every level of Revecore, from the top executive team down to the sales team....

Jan 2020
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VP/Other Executive

Tools and Methodology

We had no way of billing auto insurance or workers' comp on the hospital side. We could do that on...

Jan 2020
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VP/Other Executive

Other Observations

We have industrial accounts, but the vendor isn't able to handle those. There are too many middlemen...

Jan 2020
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VP/Other Executive

Tools and Methodology

We absolutely do not feel nickel-and-dimed by Revecore. They are an outstanding company, and they do...

Jan 2020
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VP/Other Executive

Relationship

Our representatives are outstanding. Revecore deals with customers in a very personalized way. They...

Jan 2020
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Director

Tools and Methodology

Our reimbursements have literally doubled since we have started using Revecore's services. The...

Jan 2020
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Director

Relationship

Revecore's customer service is really good. If we ever have any questions, the service people...

Jan 2020
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Director

Tools and Methodology

Revecore originally didn't know what kind of volume we would have, and they later approached us and...

Jan 2020
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Director

Tools and Methodology

If I were starting over, I would definitely go with Revecore again. I would definitely recommend the...

Jan 2020
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Director

Tools and Methodology

Revecore is great at education. They came and reeducated our staff members, and even some of our...

Jan 2020
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Director

Relationship

I haven't seen any changes since the company became Revecore. The merger was seamless.

Jan 2020
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Director

People and Knowledge

Revecore provides an excellent service, and they are experts in their field. I think Revecore is the...

Jan 2020
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