Revecore Complex Claims Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Services
Revecore’s reports are fine for what they send us. I don't see any issues with them. I haven't taken...
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Value
I wouldn't say Revecore exceeded expectations because we had a whole line of work that was in scope...
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Operations
My recommendation would be that Revecore is really good, and anyone who uses them is going to have...
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Value
Revecore’s charging is pretty fair. I don't look at their actual invoices, but I would imagine if we...
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Operations
Since we have gone live with the project, Revecore is 10 out of 10. There was just one hiccup where...
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Relationship, Value
A couple of years ago, Revecore initiated a report request from us that they had previous experience...
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Relationship
Revecore acts as an extension of our business office. They take on any policy or process changes...
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Relationship, Services
Revecore is just awesome. The reporting package is awesome. It gives us every bit of information we...
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Relationship
A certain higher-up is the person that I can call for anything. I can email them, and they respond...
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Relationship
In addition to the good-quality service that Revecore provides, we also have a one-on-one business...
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Relationship, Value
We had an issue with a payer, and Revecore reached out to the payer and worked on the issue. When we...
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Relationship
Revecore is incentivized. They report on their performance and do a good job. They also do well at...
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Relationship, Services
We work with Revecore on patient communication, so we work with them on the letters they send to...
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Loyalty, Relationship
We were pulling back from our other firms. Once our executive staff saw the reporting and the...
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Relationship, Services
When Revecore does their reporting, they don't just throw the numbers at us. They explain the...
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Relationship
We have dealt with a few people at Revecore, and they have all been really great. They have made...
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Value
Revecore avoids charging for every little thing because they work on a commission.
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Relationship
Revecore is very responsive whenever I reach out to them. The firm's reporting is awesome, and once...
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Relationship
I would definitely recommend Revecore. They are responsive. I like that I can pick up the phone and...
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Operations
Revecore consistently exceeds expectations in the nature of the training they provide, and they are...
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Relationship
We have recurring meetings with our representative, and they go over the reporting. Anytime we ask...
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Relationship, Value
We outsource to Revecore because we can't touch every account, so we expect them to be able to, and...
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Services
Compared to the other firms that are out there, Revecore is the strongest in workers' comp and motor...
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Value
Revecore needs to just be more aggressive, collect all our money, and help more with the fee...
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Relationship, Services
Revecore presents us with the reporting we ask for. We have asked for more details or to see data in...
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Relationship
Revecore’s staff have been good, but there has been a bit of turnover here and there. We have to get...
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Relationship, Services
With Revecore, things have definitely gotten less complicated because we can send claims directly to...
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Value
The firm's rates are very low, so we get our money's worth.
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Loyalty
We are using Revecore. We have looked at bringing the work in-house, but we might move the work to...
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Loyalty, Relationship
Throughout any acquisitions with Revecore, we have retained the same representative, and we have...
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Relationship
We don't get the follow-ups that should be done on our accounts. I constantly have to point out to...
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Relationship, Services
Particularly with complex claims, the firm knows far more about the regulations than I do.
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Relationship
My main contact from Revecore is phenomenal. That person is very responsive. They will research...
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Relationship
We had an issue where we had to redo work in the system, and fixing things took a lot of work. So we...
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Relationship, Services
Revecore is doing well with the fundamentals of following up with claims very actively, but they...
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Relationship
I'm dissatisfied that I haven't heard from the firm's staff, but I want to be fair. A lot of people...
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Operations, Services
This is not solely due to Revecore or solely due to us, but we found that we had a bit of a process...
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Value
Revecore avoids nickel-and-diming; however, we would like Revecore to get involved in more...
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Relationship, Operations
Revecore took over our workers' compensation and implant invoices. We provided some training, but...
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Relationship, Value
On an invoice from Revecore recently, there was an incorrect charge. When we brought that to their...
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Relationship
Revecore is very knowledgeable in motor vehicle accident claims, and that is a strength we don’t...
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Services
My team members struggle with reading the account notes from Revecore. When the notes feed over to...
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Relationship, Services
Revecore has a product. They stand behind it and drive it, but I don't see a lot of strategic...
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Relationship, Services
Revecore executes things okay. We didn't have any trouble with deployment, and things are going...
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Relationship, Operations
Revecore could be more open to ideas of improvement. They ask whether there are things they could...
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Relationship
There was a concern that Revecore’s representatives were getting pretty aggressive. However, they...
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Relationship
We have access to the right people at Revecore to solve problems. The firm is engaged at the...
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Relationship, Value
We have a really great relationship with Revecore. They have been a great partner. We have struggled...
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Loyalty
At one point, we did what we called "the bake-off" just because one of our VPs wanted to see what...
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Value
Revecore really keeps a clean book of business. They are well worth what we pay them. Their ROI is...
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Relationship
The highlight of this firm is the people. We have had consistency with the firm for years because we...
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Relationship, Value
If we have any issues, the firm is very quick about turning things around. The only downside is that...
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Relationship
We have high demands as a client, and Revecore is very quick to meet our requests and demands....
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Relationship, Services
The way we send information to Revecore isn't always 100% complete. The data files do not have...
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Relationship
Revecore is very easy to work with. I can call a specific representative at any time, and they will...
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Services
I like the consistency in how the firm works accounts. I like the way their system is set up and the...
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Relationship
Revecore has been great to work with. If we have questions or want to change a process, they are...
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Relationship
Revecore’s greatest strength is that they are able to focus; they have specific groups of people...
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Services
Revecore could speed up the processing of claims with payers, especially with workers' comp and...
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