Revecore Complex Claims Services
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
My liaison was really great, but they always had to defer to somebody else and get me an answer back...
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We don’t necessarily get increased revenue from the firm's services. But the firm helps us get...
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We have had the same account representative from Revecore for a long time, and that says a lot. That...
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When there is an issue with a claim, sometimes the claim lingers longer than we would like. When...
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We couldn’t keep up with our complex claims, and we couldn't get payers to pay what was owed because...
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When patients are contacted by the firm, the patients may not totally understand the role that the...
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Revecore does a very good job of educating us when they see trends of things slipping one way or...
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The firm is really good about getting certain benefits for us. That is very helpful to us because we...
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We were really pleased with the firm's performance before the new complex-claims service. The new...
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In the past, we split some work between Revecore and another firm, and Revecore really came out on...
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Revecore goes after every single dollar that is owed to us. With Revecore, the amount of money we...
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Revecore keeps us updated. They are constantly sending our monthly numbers, which are nice to know....
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The firm consistently meets expectations but doesn't exceed them. The firm's follow-up isn't very...
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I would rate the firm high for their strategic knowledge. I am able to talk to the firm's lawyers....
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The firm is professional. They get the job done and give us reports when we need them with a timely...
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Revecore's support staff resolves any problems. There is an element of human-to-human error, but...
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Revecore is providing a service for something that we don't have adequate staff to do on our own,...
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Revecore did their job, so they met my expectations, but they didn’t exceed my expectations. There...
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Revecore has expanded their business and bought up other companies. However, while they have grown...
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I get a regular report from Revecore. The report is consistent and easy to read, and that is good.
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Revecore does different kinds of work for us, and they do all of it exceedingly well. They track...
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My team works with some of the individuals that do the day-to-day work at the firm, and I meet...
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I appreciate that Revecore is always willing to have a conversation with us and have an open...
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We do have some hiccups from time to time, and a lot of the hiccups are systemic issues. If Revecore...
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Revecore is looking for a contract-renewal process that is automatic, and we are hesitant. I don't...
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On occasion, we have asked Revecore to do extra little things for us, and the firm has agreed to...
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Revecore has historically been our go-to firm for third-party things. I can't say whether the firm...
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The communication we get from Revecore is probably the best we have with any of the companies we...
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The firm's ability to work our accounts is invaluable to us. Everything always seems to run smoothly....
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I would rank Revecore as top notch. There isn't anything I see that could be going better. Revecore...
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We are moving away from Revecore because of an agreement with another firm. I am very disappointed...
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Revecore charges a contingency percentage that is constant.
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Revecore is solid. They are very in tune with their clients’ needs and in driving performance....
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The way our contracts are structured is really straightforward in terms of what Revecore is doing. I...
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We have been extremely happy with Revecore's customer service over the years. At the day-to-day...
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With Revecore, we track the number of accounts that the firm is working for us, and we have been...
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From a monetary standpoint, I was able to free up an FTE with Revecore. I was able to redeploy the...
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Revecore is able to assist patients in trying to get claims resolved. I have never had any...
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A lot of the claims that Revecore is doing take so long to pay, but insurance claims are quick. They...
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Revecore has always been very responsive to anything that we have needed from them. We get great...
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I haven’t had to talk to any of Revecore’s higher executives recently, but they keep in contact with...
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Our partnership with Revecore is probably one of the best partnerships we have. They monitor what is...
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I don't have any issues with the work Revecore does for us. They have really solid teams of experts...
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As a result of the good work Revecore does for us, we recently expanded their services with us and...
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I pushed Revecore on some cost-related things that they maybe should charge for, but they don’t...
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Revecore's major strength is the fact that they have so many levels of expertise across all lines of...
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Revecore has access to a nationwide database. That database documents our patients' insurance, and...
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Revecore seems to be very focused. They are a leader in complex claims, and they have more robust...
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I don't know that I have had many problems with the firm that have required executive involvement....
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Considering the number of accounts that Revecore sends back and the amount we are getting paid,...
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We were in a time crunch to complete a change for our organization, and Revecore had a very strong...
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Revecore’s main strength is that they are experts in the complex claims area of the revenue cycle....
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We have used Revecore for many years, and we have kept them. Since they are still here, they are...
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The firm’s communication is awesome. I like the fact that they have a person that I can communicate...
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I can call Revecore for their opinion, and they don’t charge me for that. Other firms do. But I call...
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Revecore has a very strong product for automatic recovery, and I would recommend them to other...
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Revecore provides above and beyond customer service. They haven't generated any concern about missed...
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For the most part, the firm is doing a great job. They get the claims built. They follow up, and we...
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We have an account manager and a senior representative, and they send reports requests to us on a...
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If we disagree on a price point, we can work with Revecore.
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Revecore is doing great. They are very easy to work with, and their performance is top notch. We...
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The biggest value to our organization has been Revecore’s work on workers' compensation claims. We...
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Revecore's strategic ability is an extreme strength. They do a good job of balancing what is best...
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Revecore's performance exceeds our expectations. They perform significantly better than I would...
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Revecore does a great job at communication, but I am always looking for more. We have had senior...
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Revecore takes the hard things off our hands and allows us to focus on the easier, higher-volume,...
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Our experience with Revecore has been very good. It is nice not to have to worry about complex...
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Across the board, Revecore is consistent in the lines of work that they do for us. We have worked...
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Revecore is doing exceptionally well. We weren't able to manage the accounts in-house. We did a...
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Revecore's communication is exceptional. They have an awesome team. Any time I have a question,...
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As far as getting our money’s worth goes, we had to work through some things in contracting, but we...
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One way the firm exceeded our expectations was they prepared marketing material for us to use as...
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The firm has been extremely responsive, and they have been experts in everything that we have asked...
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Firms typically have somebody that we talk to for contracting, somebody for the implementation, and...
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Revecore definitely won out because of the technology and the sophistication around it. We are used...
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We went through a pretty extensive RFP process, and Revecore wholeheartedly beat out their...
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We are very pleased with how Revecore does their processing and charging.
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We have great communication with Revecore. We can call them up, and their response time is almost...
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Revecore works well for us. I don't know what they can do to improve. Their turnaround time seems to...
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Revecore has done a great job on the claims for us. We have definitely seen decreased A/R days and...
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We have added a couple of hospitals to our network, and some companies have wanted to charge...
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The owners have a great relationship with us. If they see new areas that might be of interest to us...
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Our staff was getting smaller, and we had some additional things getting shifted to our workload. We...
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Anybody in the industry knows how much fun it is to deal with complex claims. Revecore has a nice...
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I would definitely recommend Revecore pretty highly. I don't want to outsource somebody's job, but...
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