Revecore Complex Claims Services Commentary
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

Relationship

Revecore is incentivized. They report on their performance and do a good job. They also do well at...

Apr 2024
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Analyst/Coordinator

Relationship, Services

We work with Revecore on patient communication, so we work with them on the letters they send to...

Apr 2024
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Manager

Loyalty, Relationship

We were pulling back from our other firms. Once our executive staff saw the reporting and the...

Apr 2024
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Manager

Relationship, Services

When Revecore does their reporting, they don't just throw the numbers at us. They explain the...

Apr 2024
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Manager

Relationship

We have dealt with a few people at Revecore, and they have all been really great. They have made...

Apr 2024
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Manager

Value

Revecore avoids charging for every little thing because they work on a commission.

Apr 2024
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Manager

Relationship

Revecore is very responsive whenever I reach out to them. The firm's reporting is awesome, and once...

Apr 2024
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Manager

Relationship

I would definitely recommend Revecore. They are responsive. I like that I can pick up the phone and...

Apr 2024
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Manager

Operations

Revecore consistently exceeds expectations in the nature of the training they provide, and they are...

Apr 2024
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Manager

Relationship

We have recurring meetings with our representative, and they go over the reporting. Anytime we ask...

Apr 2024
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Director

Relationship, Value

We outsource to Revecore because we can't touch every account, so we expect them to be able to, and...

Apr 2024
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Director

Services

Compared to the other firms that are out there, Revecore is the strongest in workers' comp and motor...

Apr 2024
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Director

Value

Revecore needs to just be more aggressive, collect all our money, and help more with the fee...

Apr 2024
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Director

Relationship, Services

Revecore presents us with the reporting we ask for. We have asked for more details or to see data in...

Apr 2024
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Director

Relationship

Revecore’s staff have been good, but there has been a bit of turnover here and there. We have to get...

Apr 2024
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Director

Relationship, Services

With Revecore, things have definitely gotten less complicated because we can send claims directly to...

Apr 2024
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Director

Value

The firm's rates are very low, so we get our money's worth.

Feb 2024
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Director

Loyalty

We are using Revecore. We have looked at bringing the work in-house, but we might move the work to...

Feb 2024
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Director

Loyalty, Relationship

Throughout any acquisitions with Revecore, we have retained the same representative, and we have...

Feb 2024
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Director

Relationship

We don't get the follow-ups that should be done on our accounts. I constantly have to point out to...

Feb 2024
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Manager

Relationship, Services

Particularly with complex claims, the firm knows far more about the regulations than I do.

Jan 2024
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Director

Relationship

My main contact from Revecore is phenomenal. That person is very responsive. They will research...

Jan 2024
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Director

Relationship

We had an issue where we had to redo work in the system, and fixing things took a lot of work. So we...

Jan 2024
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Director

Relationship, Services

Revecore is doing well with the fundamentals of following up with claims very actively, but they...

Jan 2024
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Director

Relationship

I'm dissatisfied that I haven't heard from the firm's staff, but I want to be fair. A lot of people...

Jan 2024
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Director

Operations, Services

This is not solely due to Revecore or solely due to us, but we found that we had a bit of a process...

Jan 2024
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VP/Other Executive

Value, Value

Revecore avoids nickel-and-diming; however, we would like Revecore to get involved in more...

Dec 2023
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Analyst/Coordinator

Relationship, Relationship, Operations, Operations

Revecore took over our workers' compensation and implant invoices. We provided some training, but...

Dec 2023
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Analyst/Coordinator

Relationship, Value, Value

On an invoice from Revecore recently, there was an incorrect charge. When we brought that to their...

Dec 2023
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Analyst/Coordinator

Relationship, Relationship

Revecore is very knowledgeable in motor vehicle accident claims, and that is a strength we don’t...

Dec 2023
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Analyst/Coordinator

Services, Services

My team members struggle with reading the account notes from Revecore. When the notes feed over to...

Dec 2023
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Director

Relationship, Relationship, Services

Revecore has a product. They stand behind it and drive it, but I don't see a lot of strategic...

Nov 2023
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Director

Relationship, Relationship, Services, Services

Revecore executes things okay. We didn't have any trouble with deployment, and things are going...

Nov 2023
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Director

Relationship, Relationship, Operations

Revecore could be more open to ideas of improvement. They ask whether there are things they could...

Nov 2023
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Director

Relationship, Relationship

There was a concern that Revecore’s representatives were getting pretty aggressive. However, they...

Nov 2023
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Director

Relationship, Relationship

We have access to the right people at Revecore to solve problems. The firm is engaged at the...

Nov 2023
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Director

Relationship, Relationship, Value, Value

We have a really great relationship with Revecore. They have been a great partner. We have struggled...

Nov 2023
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Director

Loyalty, Loyalty

At one point, we did what we called "the bake-off" just because one of our VPs wanted to see what...

Nov 2023
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Director

Value, Value

Revecore really keeps a clean book of business. They are well worth what we pay them. Their ROI is...

Nov 2023
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VP/Other Executive

Relationship, Relationship

The highlight of this firm is the people. We have had consistency with the firm for years because we...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Value, Value

If we have any issues, the firm is very quick about turning things around. The only downside is that...

Nov 2023
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Analyst/Coordinator

Relationship

We have high demands as a client, and Revecore is very quick to meet our requests and demands....

Sep 2023
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Analyst/Coordinator

Relationship, Services

The way we send information to Revecore isn't always 100% complete. The data files do not have...

Sep 2023
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Analyst/Coordinator

Relationship

Revecore is very easy to work with. I can call a specific representative at any time, and they will...

Sep 2023
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Analyst/Coordinator

Services

I like the consistency in how the firm works accounts. I like the way their system is set up and the...

Sep 2023
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Manager

Relationship, Relationship

Revecore has been great to work with. If we have questions or want to change a process, they are...

Sep 2023
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Director

Relationship, Relationship

Revecore’s greatest strength is that they are able to focus; they have specific groups of people...

Sep 2023
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Director

Services, Services

Revecore could speed up the processing of claims with payers, especially with workers' comp and...

Sep 2023
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Manager

Relationship, Relationship, Value, Value

In working with Revecore, we have seen a decrease in A/R and an increase in revenue. One of the...

Jul 2023
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Manager

Relationship, Relationship

We have a very close business partnership with Revecore. The vendor has expertise in both workers'...

Jul 2023
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Manager

Relationship, Relationship, Value, Value

Revecore's workers' compensation services are their greatest strength. The firm has experience, and...

Jul 2023
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Manager

Services, Services

We haven't had any problems with Revecore so far, but they could improve a bit with their...

Jul 2023
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Manager

Relationship, Relationship

Our contact at Revecore is on the ball. I really appreciate the ability to have a one-on-one meeting...

Jul 2023
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Director

Operations, Operations, Operations

From the time we signed the contract, we started working through the file build process and the...

Jul 2023
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Director

Relationship, Relationship, Relationship

Because Revecore’s leadership and implementation team continues to communicate on a recurring basis,...

Jul 2023
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Director

Services, Services, Services

I don’t have any complaints about Revecore. But one thing I would tell others is that account...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty

The firm has been in a growth mode for a little while, and they have been acquiring different...

Jul 2023
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Director

Relationship, Relationship, Relationship

Revecore takes relationships very seriously, so we have a very strong relationship and a close...

Jul 2023
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Director

Services, Services, Services, Value, Value, Value

The outcomes we have seen include performance improvement and revenue improvement over the previous...

Jul 2023
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Manager

Operations, Operations, Operations

We have some opportunities for improvement with Revecore on a line of work that we sent them. The...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Operations

Revecore is incredibly knowledgeable about our organization, but I don't know whether this process...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Value, Value, Value

Because of Revecore's services, we have seen a decrease in A/R. Revecore is very efficient and...

Jun 2023
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Manager

Relationship, Relationship, Relationship

Some of Revecore's strengths are that they are easy to work with and that they are super open. We...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Operations

In our motor vehicle accident area, the firm has done a great job. We get on a call with the firm to...

Jun 2023
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