RL6 and PolicyStat Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Operations, Product

PolicyStat is easy to use. We can do policy updates in the system. We can see the changes that are...

Feb 2025
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Director

Product, Value

We have centralized all of our policies, so they are easily looked up by any staff member. We have...

Feb 2025
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Nurse

Product

I would like it if PolicyStat had a way that staff could communicate with notes or chats that pop up...

Jan 2025
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Nurse

Product

I don't think we have added PolicyStat apps for our mobile devices, but it could be that I don't...

Jan 2025
||
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Nurse

Relationship, Product

PolicyStat is decent. There are some things that could be improved on, but I don't have any problems...

Jan 2025
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Nurse

Operations

I thought RLDatix did a decent job on their implementation.

Jan 2025
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VP/Other Executive

Product

Report writing can always be better and easier. That might just be us thinking that, but we want the...

Jan 2025
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VP/Other Executive

Product, Value

The outcome we have achieved by using this solution is just a central repository for all of our...

Jan 2025
||
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VP/Other Executive

Product

There is some functionality that I wish was a little simpler to use. One example comes to mind is...

Jan 2025
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VP/Other Executive

Relationship

We don't have very many needs as far as service goes, but RLDatix is certainly responsive if we...

Jan 2025
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Analyst/Coordinator

Operations

RLDatix is doing pretty good with training, but I haven't seen much continuing education come our...

Jan 2025
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Analyst/Coordinator

Relationship, Value

RLDatix is very helpful, and there have been very few problems. That is really good. RLDatix is very...

Jan 2025
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Analyst/Coordinator

Loyalty, Product

I am not sure about any new technology that we need. I know everything is going in the AI direction....

Jan 2025
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Analyst/Coordinator

Product

PolicyStat is user friendly for updating policies and following policies through the process. We...

Jan 2025
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Director

Relationship

I have not spoken to RLDatix since we implemented PolicyStat. The vendor doesn’t reach out to us;...

Jan 2025
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Director

Relationship, Product

We get updates for PolicyStat. I see them happening, but there is no communication from RLDatix...

Jan 2025
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Director

Product

I like PolicyStat. I like how it works and its accessibility. It is pretty user friendly. There...

Jan 2025
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Director

Loyalty, Product

If a couple of little things were fixed in PolicyStat, I would probably recommend it. It is a good...

Jan 2025
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Director

Product

PolicyStat has system-wide bugs. We get the spinning wheel of death when trying to revise, update,...

Jan 2025
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Director

Operations

There is no training for PolicyStat. I would love it if the system would let new policy owners know...

Jan 2025
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Manager

Operations

RLDatix has a lot of training on their site. When it comes to anything that we don't know, they have...

Jan 2025
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Manager

Product

PolicyStat is a very interactive and good system. Compared to the previous system we used, it is...

Jan 2025
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Director

Operations, Product

PolicyStat just isn't a very complex system. It is definitely easy to keep track of all our...

Jan 2025
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Director

Loyalty, Operations

Besides the self-teaching capabilities with PolicyStat, I don’t know about training resources. Maybe...

Jan 2025
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Director

Relationship

I haven't ever had to go ask RLDatix for help. I haven't had to use any customer service, but...

Jan 2025
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Director

Product

Based on what I have seen, we haven't had any updates to PolicyStat in years. However, it is a good...

Jan 2025
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Analyst/Coordinator

Relationship, Product

There are a few quirks in the system, and there are some things that people will notice as they are...

Jan 2025
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Analyst/Coordinator

Culture

For some things in the software, it should be a given that those are enhancements that cost extra...

Jan 2025
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Analyst/Coordinator

Product, Value

We love the software; it works well. We wouldn't continue using the software if we didn't feel that...

Jan 2025
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Analyst/Coordinator

Culture, Relationship, Operations

With support, there is the hub community where we can network with others. I put a comment in there...

Jan 2025
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Analyst/Coordinator

Product

Sometimes with some items that are breaks or glitches in the system, I get deferred and told to...

Jan 2025
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Analyst/Coordinator

Loyalty, Operations, Product

We are deeply invested in the software at this point. We have thousands of policies in the database....

Jan 2025
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Analyst/Coordinator

Operations, Product

The vendor rolled a recent upgrade out, and there were lots of problems. I placed tickets...

Jan 2025
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Analyst/Coordinator

Loyalty

I believe PolicyStat is part of our long-term plans. We are regularly using it to discuss and create...

Jan 2025
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Analyst/Coordinator

Product

When we moved to the new version of PolicyStat, it just didn't function. It didn't feel the same,...

Jan 2025
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Analyst/Coordinator

Operations, Product

The system's ease of use for end users is great. We have issues with getting our staff members to...

Jan 2025
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Analyst/Coordinator

Operations

I wasn't part of our initial training from RLDatix, and any ongoing training has been me reading the...

Jan 2025
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Analyst/Coordinator

Relationship

The vendor's web support is pretty good, there are times when I have a question and I have to figure...

Jan 2025
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Analyst/Coordinator

Product

Someone in a similar position to me who was considering PolicyStat would probably want to know how...

Jan 2025
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Analyst/Coordinator

Product

PolicyStat is pretty much a one-stop shop for everything that we need. Our IT department has their...

Jan 2025
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VP/Other Executive

Relationship

When there was an issue across the United States with some IT infrastructure issues, RLDatix gave us...

Jan 2025
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VP/Other Executive

Value

RLDatix’s cost is a little high compared to other companies that we have been getting quotes from....

Jan 2025
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VP/Other Executive

Product

We have had good trending data dashboards for leadership and can make improvements based on our data...

Jan 2025
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(0)
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VP/Other Executive

Loyalty, Product

There is a peer review module in RL6 Solutions that probably isn't up-to-date, and there are some...

Jan 2025
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VP/Other Executive

Operations

RLDatix gives us all the tools we need for training, but we do it ourselves. So, the responsibility...

Jan 2025
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VP/Other Executive

Relationship

RLDatix understands how policies are written. They also understand how to support those of us who...

Jan 2025
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VP/Other Executive

Product

PolicyStat has allowed us to ensure that our policies are combined throughout all of our regions. We...

Jan 2025
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Analyst/Coordinator

Relationship

The only issue we ever have with PolicyStat sometimes is that when people leave, if we don't flip...

Dec 2024
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Analyst/Coordinator

Product

I think we get what we pay for with PolicyStat. What should be highlighted is the responsiveness. I...

Dec 2024
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Analyst/Coordinator

Operations

We haven't had a lot of ongoing training, but it is always available to us. When we have had it, it...

Dec 2024
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Manager

Operations

RLDatix just wants to give us the product and not have us ask any questions, so we don't do a lot...

Dec 2024
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Manager

Product

The product gets the job done. Our risk management people practically live in the product, and it...

Dec 2024
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Manager

Value

We have been using the product for a while, and our users haven't asked for any changes or...

Dec 2024
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Manager

Product

The system's user interface is pretty terrible. People don't like that interface. It works, but it...

Dec 2024
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Analyst/Coordinator

Product

With RL6 Solutions, we have an HL7 interface, and it accesses our data and pulls patient data into...

Dec 2024
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(0)
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Analyst/Coordinator

Loyalty, Product

The vendor has a new platform that entails all different types of safety reporting nationwide, and I...

Dec 2024
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Analyst/Coordinator

Product

I have been working on a project, and it has taken a long time because I have had to go to our EHR...

Dec 2024
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Analyst/Coordinator

Operations, Product

The last time we had an update to RL6 Solutions, it went fairly well. The vendor has definitely...

Dec 2024
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(0)
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Analyst/Coordinator

Product

When people don't sign in to RL6 Solutions, those people don't exist in RL6 Solutions. People also...

Dec 2024
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Analyst/Coordinator

Relationship

I like how we have a certain number of hours a year that our RLDatix representative can help us with...

Dec 2024
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Analyst/Coordinator

Product, Value

Using RL6 Solutions has given us a platform to capture our feedback and risk. The system gives us a...

Dec 2024
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Analyst/Coordinator

Product

PolicyStat is easy to use and is easy for document management. From a regulatory standpoint, it...

Dec 2024
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Analyst/Coordinator

Product

There are a couple of glitchy things about PolicyStat. When we go to edit something, the spacing...

Dec 2024
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Nurse

Loyalty, Operations

Initially, the training was good, but I'm not sure that we even requested to do ongoing training. I...

Oct 2024
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(0)
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Nurse

Loyalty

I don't foresee us going with another product for what we are doing with PolicyStat. We recommended...

Oct 2024
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(0)
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Nurse

Product

PolicyStat works for everything that I have been taught to do with it; the system does anything that...

Oct 2024
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(0)
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Nurse

Product

We use PolicyStat to house all our policies, from administrative to department specific. There are...

Oct 2024
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Director

Product, Value

I don't know how other people manage their policies, but we used spreadsheets before we used...

Oct 2024
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Director

Relationship, Product

We had to get used to PolicyStat a little bit, but it is very well set up. I have never used...

Oct 2024
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(0)
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Director

Product, Value

PolicyStat allows us to efficiently manage our policy process, and we use it for other published...

Oct 2024
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(0)
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Manager

Product, Value

RL6 Solutions is very efficient. Our staff members file reports in it, so our incident reports in...

Sep 2024
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Manager

Loyalty, Relationship, Product

When we need anything on the programming side, RLDatix is very good to work with. We are actually...

Sep 2024
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Manager

Product

PolicyStat is just simple. It is almost a Word document. It is just a simple, easy website. We can...

Aug 2024
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Director

Product

I like RLDatix's dashboards. My quality department uses the vendor's graphing and reporting, but RL6...

Aug 2024
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(0)
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Director

Relationship

RLDatix is fairly proactive. They do upgrades, so they are doing something. They have a community.

Aug 2024
||
(0)
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Director

Product

We use RL6 Solutions for all of our reporting with our patient safety organization. We use the...

Aug 2024
||
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Director

Value

RLDatix is pricey. For instance, we wanted to do our own upgrades, and they charged us to teach us...

Aug 2024
||
(0)
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Director

Loyalty

RL6 Solutions is part of our long-term plans. The only caveat is that I wouldn't mind looking at all...

Aug 2024
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Manager

Relationship, Product

The integration with RL6 Solutions has always been solid. I have never had an issue with RLDatix...

Jul 2024
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(0)
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Manager

Loyalty, Value

We would like RLDatix to include assisted upgrades as part of their support maintenance. Their...

Jul 2024
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(0)
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Manager

Loyalty

The RL6 Solutions app is great. It is easy to use and makes sense. It documents our risks well. The...

Jul 2024
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Manager

Product

In PolicyStat, the policies are present, and to a certain extent, we can easily find them and what...

Jul 2024
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Manager

Loyalty, Operations, Product

In PolicyStat, I haven't achieved anything because I find it to be a very difficult program to work...

Jul 2024
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Manager

Relationship, Operations, Product

I never know when an upgrade takes place or needs to take place, and I never know whether the system...

Jul 2024
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(0)
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Manager

Product

It is a tedious process to put in an event report for anybody. And RL6 Solutions doesn't meet my...

Jul 2024
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(0)
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Manager

Product

It would be really helpful and maybe even more pleasing to the eye if RL6 Solutions looked like more...

Jul 2024
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Manager

Operations

I would not buy RL6 Solutions again. I find it difficult to work with. There may be knowledge I...

Jul 2024
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Manager

Relationship

RLDatix’s staff members are very responsive. I usually get a response within an hour of putting in a...

Jul 2024
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Manager

Product, Value

The outcome I have achieved is that I have learned how to mold the system. I have better reporting...

Jul 2024
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Analyst/Coordinator

Product

I like how easy it is for the system to go through the process to get signatures. The process is...

Jun 2024
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VP/Other Executive

Product, Value

The outcomes we have seen with RL6 Solutions are increasing visibility in areas of opportunity,...

Jun 2024
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VP/Other Executive

Loyalty, Product

As of right now, we are actually trying to deepen our partnership with RLDatix by getting into some...

Jun 2024
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VP/Other Executive

Operations

Implementations with RLDatix are pretty good. We just reimplemented a peer review, and it went as...

Jun 2024
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Manager

Relationship

We have contracted with RLDatix for some build hours to work on different initiatives to enhance RL6...

Jun 2024
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(0)
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Manager

Product

It is super simple to enter an event report into the system as an end user. However, the file...

Jun 2024
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(0)
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Manager

Relationship, Product

RLDatix is really good at pushing out their latest and greatest to customers and promoting new...

Jun 2024
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(0)
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Manager

Operations, Product

RL6 Solutions is way better than what we had before; I would recommend them. We can self-manage the...

Jun 2024
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(0)
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Manager

Relationship, Operations

RLDatix has introduced people who are like customer service people who are dedicated to our whole...

Jun 2024
||
(0)
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Manager

Operations

We recently did an upgrade that did not go well, and the vendor looked at the code but couldn't...

Jun 2024
||
(0)
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Manager

Operations, Product

There are plenty of parts of the product that we don't know how to use even though we have had it...

Jun 2024
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(0)
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Manager

Product

The vendor really needs to work on data integration. If I want to run a report on anything with a...

Jun 2024
||
(0)
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Manager

Product

To be honest, I haven't seen the vendor deliver any new technology. There is talk right now about...

Jun 2024
||
(0)
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Manager

Relationship, Product

Even since before the COVID-19 pandemic, RLDatix has been acquiring other companies and building an...

Jun 2024
||
(0)
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Manager

Relationship

The quality of the support from RLDatix just depends on the day. We might get a response super...

Jun 2024
||
(0)
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Manager

Operations

For ongoing training, RLDatix mostly relies on videos, white papers, and the RLDatix Hub once the...

Jun 2024
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Manager

Culture

I have client manager people, but we had one meeting when they were new, and they came up to show us...

Jun 2024
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(0)
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Manager

Culture, Value

I don't know exactly what we pay for the solution, but I keep getting told that we pay a lot for it,...

Jun 2024
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(0)
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Manager

Relationship

When RLDatix used to be RL Solutions, I knew their people pretty well, but now that they are...

Jun 2024
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(0)
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Manager

Relationship

I wish I had a dedicated point person to help when I have technical issues rather than having to use...

Jun 2024
||
(0)
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Manager

Relationship, Product

We have been through a lot of change over the past several years, both for our organization and for...

Jun 2024
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(0)
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Manager

Operations, Product

RLDatix changed the user interface for PolicyStat, and sometimes it is not as intuitive as the old...

Jun 2024
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(0)
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Manager

Product

PolicyStat has a feature that lets us manually create user groups. I have PolicyStat synchronized...

Jun 2024
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(0)
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Manager

Operations, Product

We have thousands of policies that get sent out for users to acknowledge, and we don't really have a...

Jun 2024
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(0)
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Manager

Relationship, Operations

RLDatix is great. Their support model is excellent, and their support team has a wealth of...

Jun 2024
||
(0)
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Manager

Relationship, Product

One of the challenges is that there are certain components of PolicyStat that we wish were in place...

Jun 2024
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(0)
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Manager

Product

We can set up recurring acknowledgments on PolicyStat so that the moment a policy becomes active,...

Jun 2024
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(0)
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Manager

Product

PolicyStat works beautifully. There are a lot of pieces to it, like collaboration within a policy or...

Jun 2024
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(0)
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Director

Operations

The vendor provides good content and good information for training. The training is online, and some...

Jun 2024
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(0)
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Director

Product

Some of the RLDatix reports and information tracking processes are a little cumbersome. We have to...

Jun 2024
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(0)
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Director

Product

RL6 Solutions is a good tool for real-time communication from frontline staff up through the...

Jun 2024
||
(0)
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Director

Product

With RL6 Solutions, there are some glitches with reports and things that are difficult for managers,...

Jun 2024
||
(0)
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CNO

Operations

I don't know that RLDatix had ongoing training, but that doesn't necessarily mean that I don't get...

Jun 2024
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(0)
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CNO

Product

The product can be a little bit hokey when it comes to formatting policies, and I am constantly...

Jun 2024
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(0)
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CNO

Product

I like the functionality of managing the policies and keeping the renewals on task. I like the...

Jun 2024
||
(0)
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CNO

Product

I don't know that RLDatix really had any new rollouts. The system is what the system is, so I don't...

Jun 2024
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(0)
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CNO

Operations, Product

Once someone knows how to use PolicyStat, they can do it well. But the system is not really...

Jun 2024
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(0)
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CNO

Relationship

I have never had a problem with having to escalate things with RLDatix or anything.

Jun 2024
||
(0)
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CNO

Relationship, Product

PolicyStat helps us manage all the policies, and it helps us with the review. The system keeps us...

Jun 2024
||
(0)
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Director

Relationship, Product

Because we are using PolicyStat, we have been able to easily keep track of policies and policy...

Jun 2024
||
(0)
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Director

Value

I have heard anecdotally that there is nickel-and-diming here and there. I have heard from people...

Jun 2024
||
(0)
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Director

Product

Sometimes there are some lags in terms of using the product, and some of the user-interface work...

Jun 2024
||
(0)
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Director

Operations

I know RLDatix has training online. I don't know how much active training it is. There is a lot of...

Jun 2024
||
(0)
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Director

Relationship

I have had pretty good access to the executives at RLDatix. I really like the access to different...

Jun 2024
||
(0)
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Director

Operations, Product

It was interesting because as a user, we were told that there was going to be an upgrade and that...

Jun 2024
||
(0)
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Director

Product, Value

RL6 Solutions drives tangible outcomes pretty well. It requires us to figure out what those outcomes...

Jun 2024
||
(0)
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Director

Loyalty, Product

From purely an event-submission standpoint, RLDatix has kept their promises in terms of what we have...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

If I were to tell someone else about RLDatix, I would say that if they are going to use RLDatix,...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

We demanded that we get a specialist from RLDatix on our team because I don't have the time and...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

The product is user friendly. We can do a lot with it. We just recently started realizing the...

Jun 2024
||
(0)
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Analyst/Coordinator

Product, Value

RLDatix is driving patient safety outcomes, and that has been beneficial to the company. Patient...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

It seems like RLDatix keeps proprietary things over their databases, and I don't like that. I would...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Value

We got priced out of RLDatix. It was cost prohibitive for us to move to their next solution. There...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

RLDatix’s customer support ticket system seems to have improved. Sometimes we still have to open...

Jun 2024
||
(0)
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Director

Operations

I went through another implementation with another company. When we trained with RLDatix, there was...

Jun 2024
||
(0)
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Director

Product, Value

I haven't seen anything new in the product, but the system meets all of our needs. PolicyStat works...

Jun 2024
||
(0)
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Director

Operations

Everything was really straightforward and easy to do for the go-live. RLDatix had people who worked...

Jun 2024
||
(0)
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Director

Relationship, Operations, Product, Value

The biggest outcome we have achieved using PolicyStat is that we are more actively engaged in making...

Jun 2024
||
(0)
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CNO

Product

With PolicyStat, we are able to get everything in an electronic format and let the staff members...

Jun 2024
||
(0)
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CNO

Relationship, Value

RLDatix has been very proactive. RLDatix has been able to help us with better pricing for our type...

Jun 2024
||
(0)
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CNO

Operations, Product, Value

We got our fall rates down because we implemented PolicyStat. The outcome of PolicyStat is our...

Jun 2024
||
(0)
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Manager

Product

RLDatix doesn’t keep all of their promises. We have had a number of conflicting issues with...

Jun 2024
||
(0)
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Manager

Relationship, Product

There seem to be several bugs that have been there for at least a couple of years since I have been...

Jun 2024
||
(0)
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Manager

Operations

I am not aware of any PolicyStat training, but training would be beneficial. If I could design an...

Jun 2024
||
(0)
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Manager

Relationship, Product, Value

An outcome I have achieved from using the vendor is that I can make policy changes for our facility...

Jun 2024
||
(0)
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Manager

Operations

I would tell a peer considering the product to make sure their organization has adequate rollout and...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

There are a lot of little pieces in RL6 Solutions that are not intuitive within the system. For...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

Some of the stuff that we brought up to RLDatix about the claims piece was completely dismissed by...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

We try to make sure we choose the right upgrade for RL6 Solutions because every upgrade has...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

With RL6 Solutions, we have taken specific looks at things like workplace violence, falls, and...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty

After going to RLDatix’s conference, it sounds like they are really into new technology, and sadly,...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship, Product

We want a physician database in RL6 Solutions that manages not only initial hire and termination...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

I have had to modify the claims module in RL6 Solutions significantly, and I have talked to a lot of...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

RLDatix needs to be telling us more. If they are seeing themes among customers who are having the...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

The risk module in RL6 Solutions is really good and is very easy to use. From a logic standpoint,...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

The RLDatix people we work with are really good. They are very responsive. If I send an email, I...

Jun 2024
||
(0)
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Manager

Relationship, Operations

We had everything we needed in the implementation. It was never difficult to get in touch with...

Jun 2024
||
(0)
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Manager

Operations

Everybody could do things a little differently with training based on individual perspectives. I...

Jun 2024
||
(0)
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Manager

Relationship

I have had some meetings with RLDatix's higher-ups. It is very interesting that this company is...

Jun 2024
||
(0)
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Manager

Loyalty, Operations, Product

One thing that was helpful was that in our peer review module, I created a quality review process...

Jun 2024
||
(0)
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Manager

Product

We don't have any issues with connecting to other systems at this point. We have a feed of...

Jun 2024
||
(0)
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Manager

Relationship

I really don't have any complaints about working with RLDatix. Their functional advisory board...

Jun 2024
||
(0)
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Manager

Value

I am not the one handling the invoices generally, but there have been times when we have looked to...

Jun 2024
||
(0)
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Manager

Relationship, Value

We pay very close attention to what we are putting into the system, the questions we are asking...

Jun 2024
||
(0)
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Manager

Product

I have not had any issues with the product. How well the product works is also related to the user's...

Jun 2024
||
(0)
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Manager

Loyalty, Product

There are a couple of things I wish we could do differently in RL6 Solutions. The biggest one, which...

Jun 2024
||
(0)
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Manager

Loyalty, Product

There have been a number of different things with RL6 Solutions that have been exponentially better...

Jun 2024
||
(0)
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 or  to see details.

Manager

Product

My advice to others is to not be afraid to ask questions. That probably sounds very simplistic, but...

Jun 2024
||
(0)
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Manager

Relationship

When I have questions, I can reach out directly to our account manager or submit a ticket. I also...

Jun 2024
||
(0)
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 or  to see details.

Manager

Loyalty, Relationship

RLDatix is always trying to stay ahead of what people are asking. Of course, it sometimes takes a...

Jun 2024
||
(0)
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 or  to see details.

Manager

Product

If I were thinking from the perspective of a frontline user who is only logging in every once in a...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Product

There is integration available for another solution, and that integration allows somebody to type in...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

We have achieved policy management and compliance using PolicyStat. We are managing the policies...

Jun 2024
||
(0)
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 or  to see details.

Manager

Product

If we are thinking through all of the system's functionalities, there is one piece of the system...

May 2024
||
(0)
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Manager

Loyalty, Operations

We have the option to do upgrades on our own or with the vendor. We decided to have the vendor do an...

May 2024
||
(0)
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 or  to see details.

Manager

Product

We have been using RL6 Solutions for a long time, and we have increased the efficiency of our...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

There are always extra add-ons and things for RL6 Solutions, but I would say that the system's price...

May 2024
||
(0)
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 or  to see details.

Manager

Operations

We don't use the vendor's training. However, when there are new things for the system, the vendor's...

May 2024
||
(0)
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 or  to see details.

Manager

Relationship

We pay for a success manager at RLDatix who gives us hours. That individual has been absolutely...

May 2024
||
(0)
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Manager

Relationship

On our RLDatix account, we have a team of people assigned to us, and they are wonderful. They always...

May 2024
||
(0)
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Manager

Relationship

Organizations have to get the right support people at RLDatix to work on their tickets. There are a...

May 2024
||
(0)
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 or  to see details.

CMIO

Relationship, Product, Value

RL6 Solutions is being used mostly for tracking issues and incidents to help us know when we need to...

May 2024
||
(0)
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 or  to see details.

Manager

Product

RL6 Solutions isn’t perfect, but we have usually been able to figure out a way to make it meet our...

May 2024
||
(0)
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 or  to see details.

Manager

Product

RLDatix delivers new technology slowly. I know the vendor has acquired other things, but in what we...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Product, Value

PolicyStat is definitely driving tangible outcomes. PolicyStat is basically a policy management...

May 2024
||
(0)
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 or  to see details.

CMIO

Loyalty, Product

With regard to policy management, PolicyStat has become the standard of care in the hospital...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture, Value

RLDatix avoids charging us for little nitpicky stuff. I haven't had any extra charges outside of...

May 2024
||
(0)
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 or  to see details.

Manager

Product, Value

One outcome we have achieved with RL6 Solutions is improved patient safety. We have successfully...

May 2024
||
(0)
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Manager

Product

Overall, I’m very happy with RL6 Solutions. It is very customizable, and that is my biggest pro for...

May 2024
||
(0)
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Manager

Relationship, Value

In the past, we had someone from RLDatix assigned to us that would meet with us and help us manage...

May 2024
||
(0)
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Manager

Operations

We recently implemented a whole new module in RL6 Solutions, and we had an upgrade, and it was...

May 2024
||
(0)
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 or  to see details.

Manager

Loyalty, Product

We would love to see natural language processing in RL6 Solutions. We would love to see the solution...

May 2024
||
(0)
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 or  to see details.

Manager

Product

In RL6 Solutions out of the box, when we go to enter a new event, there is an icon wall with 30...

May 2024
||
(0)
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Manager

Relationship

RLDatix has a ticketing system, and we have questions or issues that get resolved, but sometimes...

May 2024
||
(0)
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 or  to see details.

CMIO

Loyalty

RLDatix has bought other competitor's products. We migrated to RL6 Solutions mainly because RLDatix...

May 2024
||
(0)
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CMIO

Product

There is some integration with RL6 Solutions, but there isn't a lot of two-way traffic. Integration...

May 2024
||
(0)
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 or  to see details.

CMIO

Relationship

We have one person who integrates with RLDatix. Whenever that person has questions or problems, they...

May 2024
||
(0)
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 or  to see details.

Manager

Product

Things are going pretty well with PolicyStat. It is pretty easy to navigate, understand, and teach....

May 2024
||
(0)
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Manager

Operations

When we were first starting out with PolicyStat, it was nice to have somebody who uploaded all the...

May 2024
||
(0)
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Manager

Product

Sometimes with the workflows, things get a little funny if we take off the owner and switch to a new...

May 2024
||
(0)
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Manager

Loyalty, Relationship, Product

RLDatix is very focused on developing its cloud services, and we aren't a cloud client. We are an...

May 2024
||
(0)
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Manager

Culture

RLDatix is really great at sales, but in the execution phase, some of the things that the customer...

May 2024
||
(0)
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Manager

Loyalty, Relationship, Product

RLDatix appreciates it when we bring issues to their attention, and they will try to put the fixes...

May 2024
||
(0)
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Manager

Relationship

The support at RLDatix is not 24/7, and we are a 24/7 organization. So when things happen outside of...

May 2024
||
(0)
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Manager

Relationship, Product

We are not a client that can self-update. Our instance of the system is overly complicated because...

May 2024
||
(0)
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Manager

Relationship, Value

If there is something that RLDatix can fix, they work very hard, and they are very good people. I...

May 2024
||
(0)
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 or  to see details.

Manager

Relationship

The biggest frustration that we hear from our RL6 Solutions frontline users, the people who submit...

May 2024
||
(0)
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Manager

Product, Value

With RL6 Solutions, we have increased reporting and have been able to utilize the system to provide...

May 2024
||
(0)
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Manager

Product

RL6 Solutions has been able to give us more visibility to compile data on a larger scale. We can run...

May 2024
||
(0)
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Manager

Operations, Product

There are almost too many fields and too much information in RL6 Solutions. It is hard to fault the...

May 2024
||
(0)
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Manager

Culture, Relationship

When it comes to support, we feel like our people are working on that more. I don't know whether...

May 2024
||
(0)
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Manager

Product

RLDatix advertises having a dashboard to run our data the way we want it to look. But I almost think...

May 2024
||
(0)
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Director

Operations

RLDatix is usually very good at implementations and upgrades, and they help us quite a bit.

Apr 2024
||
(0)
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Director

Product

We use RL6 Solutions to help us identify risk or safety issues. We have had many root cause analyses...

Apr 2024
||
(0)
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Director

Relationship, Operations

The ongoing training is kind of up to the user. It is discoverable, but it is not easily found....

Apr 2024
||
(0)
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Director

Operations, Product

Something that I wish I had known earlier on is that we use almost like a child-parent relationship...

Apr 2024
||
(0)
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Director

Product

Each policy can be appropriately logoed, and that is a nice perk and is very important for...

Apr 2024
||
(0)
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 or  to see details.

Director

Product, Value

The biggest outcome is compliance with our accrediting body. When it came to making sure that we...

Apr 2024
||
(0)
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 or  to see details.

Director

Operations, Product, Value

An outcome of using the product, which has become very critical on the staff training and...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I like the ease of use of PolicyStat as well as the ability it has to change the policies and update...

Apr 2024
||
(0)
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 or  to see details.

Director

Product

Sometimes the search feature in PolicyStat doesn't always work like we would think it would. For...

Apr 2024
||
(0)
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Director

Product

If someone writes a policy in Microsoft Word, I can upload it into the system and convert it to the...

Apr 2024
||
(0)
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 or  to see details.

Director

Relationship, Operations

For support, we have to go through the vendor's portal. It is hard to get in touch with people, and...

Apr 2024
||
(0)
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 or  to see details.

Director

Value

We have encountered some pricing issues with the system, and we have some concerns that we haven't...

Apr 2024
||
(0)
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 or  to see details.

Director

Product

Our end users have a hard time using PolicyStat. Some of that is due to user error. I use the system...

Apr 2024
||