RL6 and PolicyStat Commentary

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Our organization has grown in the last few years, and PolicyStat has allowed us to standardize our...

Using PolicyStat, we are updating our policies and keeping them very current and available, and we...

PolicyStat is a good product. We don't have any issues with it. RLDatix has delivered enhanced...

Sometimes we have gotten the bill from RLDatix, and it doesn’t make sense, so we are trying to...

There is this safety signal event stuff coming out from CMS, and although RLDatix can adjust what we...

From the risk standpoint in RL6 Solutions, we have been able to create different types of dashboards...

RLDatix does monthly webinars to go over certain components of RL6 Solutions, and they have really...

A recent project that I'm working on with RLDatix is the ability to send a couple of reports to...

The major outcome we've seen is that we're able to achieve a lot of the patient safety outcomes due...

From a customer service perspective, RLDatix is really good with email communication. But if there...

There are some unforeseen issues regarding the sheer volume of providers being credentialed. There...

Updating the Verge Health portal would be a huge help. The software platform is not very user...

RLDatix is open when we bring issues to them during our calls. They're more than happy to help us....

We use the Verge Health portal. However, I feel like the software is older, and every time we ask...

We have an open forum with RLDatix. However, I haven't really seen anything that would make me say...

RLDatix is heavily involved in our audit-based process flows. But we've noticed some issues with the...

The solution's job is to collect the story and capture data around that story. From an...

I have always been impressed with RLDatix, at least with their willingness to listen and try things....

With PolicyStat, we've been able to streamline our accreditation process and enhance patient safety...

I'm an administrator for both RL6 Solutions and PolicyStat, and I get a lot of hands-on, practical...

I really like the integration between PolicyStat and RL6 Solutions. I've been pushing to move to...

RL6 Solutions has helped enhance our culture of safety. We focus on being a highly reliable...

The longevity with RLDatix has been a big plus for us because it has led to long-standing...

RLDatix is putting all their focus into their risk and safety product. They are not putting...

We had a forced upgrade of RL6 Solutions. RLDatix knows we are struggling because there are a lot of...

We don't have the capacity to use all the data we already have in RL6 Solutions. We run reports all...

I've been doing work recently with our homecare and hospice folks. We use RL6 Solutions to monitor...

We use RL6 Solutions for our patient relations, such as feedback, complaints, and those kinds of...

When I sit with the patient safety officers, I have to remind them all the time that they are too...

RL6 Solutions is so complex that we cannot possibly figure it all out at once. There is so much...

We can pull reports or feedback out of RL6 Solutions to say what we're seeing over a year, and we...

We love RL6 Solutions, so the vendor is part of our long-term plan, but if they come to the table...

RLDatix’s training hub is great. And now they’re launching a new admin teaching tool to get...

I think RLDatix is fair with their charges. If we are upgrading, sometimes we don't trust our own...

When we first went live, I was able to get somebody on the phone for support. Now we don't have a...

RLDatix is always looking for ways to grow and change, and if there is a known issue, they try to...

I've recommended RL6 Solutions to many companies and many colleagues of mine simply because it is...

The main thing this tool has changed for us is taking us from paper to an electronic product and...

I would tell the executives at RLDatix to stay in direct contact with the users within each customer...

We’re behind on the versions. The system has a lot of really good stuff, but we were waiting on a...

With RLDatix, we had some miscommunication or a bit of a hiccup. As we were looking at their patient...

We have some opportunities with RLDatix with ongoing education. They have a lot of videos, which...

I don't like some of RLDatix's add-ons. Also, the new RLDatix R&S version has more of the...

We're going to continue to use RLDatix for PolicyStat, and long term, we'll revisit whether we...

RLDatix has made some drastic improvements in their partnership because I've even had their CEO...

The training from RLDatix has certainly improved. They do a full-day training at their annual...

Because many things with AI are still embryonic, RLDatix’s development and innovation have been...

One of the current challenges with RLDatix’s support is that they are developing two very different...

We have been using RL6 Solutions in different forms for decades, and it has improved patient safety....

RL6 Solutions allows people to do what they want, and it is not exorbitantly expensive. There was...

RLDatix has acquired other businesses in the last five years, and there has been discussion about...

RL6 Solutions has different modules, like the root cause analysis module, which we don’t use because...

I love PolicyStat. I’m also a policy geek, so I enjoy it, and it’s much easier to work with than our...

If there is a question I can’t answer, I rely heavily on RLDatix. When we talk to RLDatix's people,...

RLDatix is highly aligned with our goals. They have created a comprehensive system that connects...

The only outcomes I have right now from using PolicyStat are that we’ve decreased the number of...

We’re transitioning from another solution to PolicyStat. We had a great experience with our previous...

We had some delays with the implementation of PolicyStat because RLDatix found a bug. That was fine...

RL6 Solutions might not look appealing like other applications, but its functionality is superior,...

The training from RLDatix is on their website, and they have a lot of information through a...

The support people from RLDatix are very quick to respond and always willing to hop on calls if...

We are looking into the newer cloud-based platform from RLDatix. Currently, RL6 Solutions is a...

With our previous vendor, they did most of the back-end work, and so far with RL6 Solutions, we are...

We have had multiple project managers from RLDatix, so there has been some fruit basket turnover in...

Our migration from our previous solution to RL6 Solutions has gone as well as I expected. There were...

RLDatix trains way too early. I have been trained on things that I don't know that I will use for an...

We receive our annual bill, and it is super vague. No one really knows what any of the charges are...

The only thing that keeps me from saying we are highly aligned with RLDatix is that we do not...

Hospital-acquired conditions we are tracking are automatically captured. One of the things I am...

The team at RLDatix is great to work with from the purchase through to using the application. The...

With the client success plan, we have purchased a set number of support hours each year. That...

We have innovated in a lot of ways. What is great about RL6 Solutions is that if we can think it, we...

If I weren't dealing with a delay on the support side, I would give the vendor a higher rating. We...

RLDatix is so focused on their risk and safety tool that they have not addressed the things we have...

It has been a great experience with RL6 Solutions. It works well from both a patient safety...

We report things for a certain national report, and whenever we have events or different items...

If I were going to recommend RLDatix, I would say that they are a good vendor overall. They’re...

There hasn’t been much change between RL6 Solutions and the vendor's risk and safety platform, and...

One tip I would give someone using the solution is to upload images or screenshots to the policy in...

RLDatix is very helpful if we have problems. One time, I deleted a policy when I meant to retire it,...

I like being able to quickly and easily modify and update the policies in PolicyStat, though I might...

PolicyStat is fine, and RLDatix is always working on improving the product and making enhancements,...

PolicyStat manages our policies. One thing we have been able to achieve with PolicyStat is that we...

RL6 Solutions is user-friendly and easy to use. There are a lot of list options, like picking yes or...

One of our people typically reaches out to RLDatix when we need support, and I have not gotten any...

When folks go in to do root cause analysis and have to answer the questions, there is a drop-down...

We just have our annual fee, but whenever we have approached RLDatix for any upgrades or anything,...

The outcome we have achieved with RL6 Solutions is data extraction. We are doing more with data...

I would like a little easier use in the peer review module. It isn't a big deal, but if I'm in an...

RLDatix’s support people get back to us quickly. Usually, within hours, someone will acknowledge...

We like that we can customize RL6 Solutions a fair amount, and its ease of use is pretty good. The...

I would like something to help us analyze free text, like big blocks of text in the narrative of...

The primary outcome we have achieved from using PolicyStat is the ease of proving compliance with...

RLDatix did a complete UI refresh in the past couple of years, and I don't think it necessarily...

One of the primary things that I enjoy is that we share affinity with several other similar...

We would perhaps like to see more integrations with other frameworks that we could make policy...

PolicyStat works beautifully in terms of how easy it is to upload policies. We can set a review date...

We can get a report to monitor the acknowledgements, but it is not very intuitive. That could stand...

We manually create user groups for assigning policies. The problem is that we must manually keep...

My ratings may fall a little lower for PolicyStat, but I really do think that the vendor has amazing...

The main deficiency of PolicyStat is that we can assign acknowledgements, but we can't attach due...

With PolicyStat, there are a lot of systems we have to log in to. I log in to PolicyStat, and then...

PolicyStat is very affordable, and I really think that for what we pay, we really get a lot. Also,...

RLDatix is great and affordable, but there are some deficiencies and some things that we really need...

We use the data that we get from RLDatix as a foundation for all our goals. Almost every one of our...

The best part of RL6 Solutions is being able to automate reports. All the data reports have to go...

User provisioning is a little challenging with RL6 Solutions. I haven't been able to figure out how...

RLDatix's support has been pretty good. I'm pretty satisfied with it. However, support and...

RLDatix is really pushing their cloud platform, which will have AI functions and all that, and those...

RLDatix could make RL6 Solutions easier to use so that we don't have to rely so heavily on the...

RL6 Solutions is basically designed so that anyone can use it without much training. There is really...

Historically, the RLDatix support team was really good. I knew everyone who handled the support...

I haven't had any vendor training for PolicyStat. We had an upgrade for PolicyStat not too awfully...

PolicyStat is not simple and intuitive at all. PolicyStat is so cumbersome to work with. My best...

I do not sign into the hub every day, so RLDatix may put things out there that I may not see. But in...

I have never had education on functionality or workflow best practices. I have never had anyone from...

RL6 Solutions is very vanilla. It doesn't have much color to it, and I feel like I'm working in an...

The outcome I have seen from using PolicyStat is frustration. PolicyStat is not aligned at all. It...

The outcome I have seen from RL6 Solutions is that I have learned how to program a report and...

Until recently, RLDatix’s customer support has been generally timely and helpful. However, they had...

I would not choose to buy RL6 Solutions again because everything has a cost to it. We pay a certain...

I would love to be able to have a favorites section for people we task routinely. It is cumbersome...

Our IT department has wanted to upgrade us to the higher version of RL6 Solutions for a long time,...

RLDatix has been very helpful with our mission.

There are some quirky things within the huddle module. When we initially did a demo of it, we...

We have had some issues with RL6 Solutions, but there is future functionality that I know is coming...

There are some opportunities with the project management module in RL6 Solutions. Right now, our...

Having an AI piece that is more predictive in this solution would be nice. I know that is something...

The support was fantastic during the implementation. Some tedious work has to be done. Obviously, we...

I 100% recommend RL6 Solutions. The vendor's new CEO is really about improving. The old CEO was more...

RL6 Solutions is a great product, and RLDatix demonstrates a strong commitment to listening to...

Some of the modules in RL6 Solutions may still require further refinement or integration to fully...

Since the change that happened to RLDatix's HUB Community, I am less likely to visit it because I...

I do not think that our health system purchased a version of RL6 Solutions that has the...

We would appreciate improved integration with Epic's EHR. We would like the ability to more...

Our representative is amazing. It is extremely beneficial to have that person as a resource. We can...

I know my leaders would like to see more AI ability to make it even easier for staff to enter...

The system has definitely allowed us to increase reporting, and that in turn has allowed us to...

One of the big things for us is the ability to customize things. RLDatix has developed a cloud-based...

The vendor acquired Quantros several years ago, and Quantros’ system showed which safety events were...

We are very pleased with RLDatix. We have been a customer for many years. We have an advisor who...

Even in its current state, RLDatix has streamlined the system's reporting processes, enhanced data...

RL6 Solutions is performing well today, and it provides clear value through efficient workflows and...

RLDatix's vision of integrating all modules and leveraging AI across data streams demonstrates a...

One of the system's weaknesses is integration. While the system's current modules function well...

The system still needs some optimization opportunities and functional refinements to reach full maturity....

Operational performance is one of the system's strengths. Its existing modules are stable and...

RL6 Solutions continues to perform well across its current modules. It provides strong...

RLDatix is notably open to customer input. They actively solicit user feedback, address designs,...

RLDatix has been a large part of our quest to be a high reliability organization.

I recommend using an in-house expert for issues with the program.

RL6 Solutions has helped us achieve many patient safety improvements.

The use of RL6 Solutions has helped us have greater participation by the staff and physicians with...

Overall, RL6 Solutions is a good product. It is very flexible and user-friendly. My only complaint...

The RLDatix staff members are excellent to work with.

Utilizing RLDatix's solutions has allowed our organization to better track events as well as assess...

As a longtime customer of RLDatix, I remain very satisfied with not just the products but also the teams....

RL6 Solution's design is clunky and not intuitive, so end users have no idea how to use the system....

The online education provided by RLDatix is helpful for those able to function at a...

There are a lot of pieces that the whole organization isn't aware of that are part of the platform....

I get the grievance complaints reports through the RLDatix platform. Nothing has been super easy....

With the CAQH updates, there could be some benefit to setting updates and links for malpractice,...

We haven't seen as many outcomes with PolicyStat. There are probably some options or features that...

PolicyStat isn’t really integrated with anything besides Active Directory. But it is an easy system...

The outcome we have achieved from using RL6 Solutions is the reportability. It is a one-stop shop to...

There is just not a lot of training from RLDatix. We are on our own for most of it. We have paid for...

Everything RLDatix does is FDA validated. It takes a significant amount of time to go through the...

We have seen some degraded performance overall with the latest upgrades on RL6 Solutions regarding...

RL6 Solutions just manages files or incidents better. Overall, we have been able to report to a...

RL6 Solutions is a very flexible tool. It accomplishes a great deal. It takes what would otherwise...

PolicyStat has been a strong product for us. RLDatix did pretty well with the rollout and the...

I haven't had to call too many times to reach out to the support team for PolicyStat. I have not...

With PolicyStat, we are tracking and updating our policies on a schedule, and that is extremely...

I haven't had any problems with the solution, but I'm sure RLDatix would be there for me if I did. I...

In terms of integration, I have policies that have to go to external reviewers, but there could be...

With RL6 Solutions, all communication has to be entered into the system. I know there are other...

With RL6 Solutions, we have more visibility into safety risk events, and we are able to track those...

RLDatix is responsive. When we have reached out to them, we have gotten the support we have needed.

Whether the vendor avoids charging for every little thing depends on the customer’s contract...

In terms of the product working as promoted, I think there is still room for enhancements overall....

Historically, we have placed tickets for small glitches or issues in the system. Sometimes they are...

I don't think we have anything big on our wish list. The vendor is exploring AI technologies, but we...

We have people who just ignore the PolicyStat notifications that they need to sign off on policies....

There is an enhancement we want where the system can communicate with one source, which is a...

The vendor has a hub community for training, and it is a little challenging to navigate. They have a...

The ease of use kind of depends on whether the user is an owner or editor of the program. If the...

Sometimes the support is really easy; sometimes it is not as great. For the most part, I do feel...

We rolled out an updated version of the system several years ago, and that had its hiccups, but the...

We have one database that shares all policies across the entire enterprise. The software solution...

I don't feel like the vendor proactively reaches out. I have requested that the vendor update us...

Some of our struggles are with people approving policies in a timely manner or ignoring the...

The reports in RL6 Solutions are great. We use them for multiple meetings. I like how easy it is to...

RLDatix has dashboard capabilities. What would be really cool is if they just emailed out that...

RL6 Solutions is easy to use. When we have complaints from users that it is not easy, sometimes it...

It would be nice in theory to stay with RLDatix for the new patient safety structure measure that...

RLDatix is really good about responding to us, but if there is a server issue, we can't just call...

RL6 Solutions is really expensive, but it is a good tool, and we receive value for the cost....

We use RL6 Solutions to monitor and track feedback, and it helps us understand the reporting of...