RL6 and PolicyStat Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Manager

Loyalty

We were recently told that RLDatix will be migrating to a strictly cloud platform in the next few...

Jul 2025
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VP/Other Executive

Relationship

We have an account experience manager who works with us on developing the system. That is part of...

Jun 2025
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VP/Other Executive

Loyalty

With their products, RLDatix is geared for the hospital industry, and that always pushes away...

Jun 2025
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VP/Other Executive

Loyalty, Relationship

RLDatix could improve their support by responding to us, even if that is just to acknowledge things....

Jun 2025
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VP/Other Executive

Product, Value

Thanks to RL6 Solutions, we now understand a lot more about what drives safety issues. The system...

Jun 2025
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Analyst/Coordinator

Relationship

RLDatix's support team members are nice, but they can't fix everything. The vendor's people are very...

Jun 2025
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Analyst/Coordinator

Operations, Product

I don't think RLDatix really delivers any new technology. The vendor tries to keep the systems they...

Jun 2025
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Analyst/Coordinator

Relationship

RLDatix does a pretty good job when they are aware that there is a problem. We typically don't have...

Jun 2025
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Analyst/Coordinator

Relationship, Product

Every time we do something with RL6 Solutions, we are really scared that something else will break...

Jun 2025
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Analyst/Coordinator

Operations, Product

Some of the literature on RLDatix's website isn't very helpful or isn't set up in a meaningful or...

Jun 2025
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Analyst/Coordinator

Product

By using RL6 Solutions, we are able to track and trend all of our patient safety events. We can also...

Jun 2025
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Analyst/Coordinator

Product

We would like to see more modern reporting functionalities in the system. We still hear from users...

Jun 2025
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Manager

Product, Value

With RL6 Solutions, we have improved the way that we report workplace violence. A lot of the system...

Jun 2025
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Manager

Relationship

RLDatix is willing to make whatever our goals are their goals. They are very willing to support the...

Jun 2025
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Manager

Operations

We were able to use our RLDatix success manager as a trainer, but we wouldn't have been able to do...

Jun 2025
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Manager

Product

The ease of use of RL6 Solutions depends on who we ask. I feel like the system is simple.

Jun 2025
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Manager

Relationship

We are always the ones reaching out to RLDatix if we need something. They don't really check in with...

Jun 2025
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Manager

Product

When RLDatix does upgrades, they don't promote what is new and what can be integrated. The vendor...

Jun 2025
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CIO

Operations

PolicyStat's initial training was very good. Users and directors were in the system and using it...

Jun 2025
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CIO

Product

PolicyStat does do a pretty good job, but sometimes we need to provide policies to third parties,...

Jun 2025
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CIO

Product

PolicyStat’s quality is good. We have never had any issues with downtime. PolicyStat is very easy to...

Jun 2025
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CIO

Loyalty, Value

PolicyStat is part of our long-term plans. We have evaluated other vendors, and we have never felt...

Jun 2025
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CIO

Relationship

If we put in a web ticket with RLDatix, they will call us back within an hour. They understand the...

Jun 2025
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CIO

Product

Using RLDatix, we have achieved faster policy lookups and faster edits to our policies. Our policies...

Jun 2025
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CIO

Operations

For the implementation of PolicyStat, RLDatix was very good to work with. We sent them all our work...

Jun 2025
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CIO

Product

We don't have a lot of back-and-forth with RLDatix, but anytime we have asked them for...

Jun 2025
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Analyst/Coordinator

Product

RL6 Solutions does well in terms of giving us the ability to run reports based on the documentation...

Jun 2025
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Analyst/Coordinator

Product

RL6 Solutions doesn't talk to our EHR very well, so we can't pull documents from it like emotional...

Jun 2025
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Analyst/Coordinator

Relationship, Product

When we have to engage RLDatix, things are good. We generally don't have to engage them unless there...

Jun 2025
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Analyst/Coordinator

Operations, Product

The recent upgrade that we did with RL6 Solutions went very smoothly. Honestly, the only times we...

Jun 2025
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Analyst/Coordinator

Relationship

RLDatix is very responsive when tickets are put in. The vendor has been pretty quick to correct...

Jun 2025
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Analyst/Coordinator

Product

I like that we can build unique reports in RL6 Solutions. When we do, we get data requests for...

Jun 2025
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Director

Product

PolicyStat is an online database of all our policies, but there isn't the actual work; there is just...

Jun 2025
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Director

Relationship, Operations

I was satisfied with the questions and training leading up to us being able to put stuff in, and the...

Jun 2025
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Analyst/Coordinator

Operations

From when we implemented RL6 solutions years ago to right now, we learn how to do most things by...

Jun 2025
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Analyst/Coordinator

Relationship

We have been clamoring for 24-hour support for a long time. Before RL Solutions merged with Datix,...

Jun 2025
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Analyst/Coordinator

Product

One of the modules we use is for root cause analysis; originally, it wasn’t customizable, and then...

Jun 2025
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Analyst/Coordinator

Loyalty

RLDatix has rolled out a new product. RL6 Solutions is just part of their big family of products,...

Jun 2025
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Analyst/Coordinator

Relationship

When we put in a ticket to RLDatix's support team, we have to specify which product and module are...

Jun 2025
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Analyst/Coordinator

Loyalty, Relationship

I’m worried because the version of RL6 Solutions we are going to move to has known problems, and...

Jun 2025
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Analyst/Coordinator

Operations, Product

There are two different types of end users of RL6 Solutions. The frontline staff are just submitting...

Jun 2025
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Analyst/Coordinator

Product

We would like RLDatix to improve the integration of the data from the different modules in RL6...

Jun 2025
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Analyst/Coordinator

Relationship

I'm very fortunate that I have very long-standing relationships with some people at RLDatix. Even...

Jun 2025
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Analyst/Coordinator

Value

If something isn't working right or worsens the ease of use, we do get help from the vendor, but it...

Jun 2025
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Analyst/Coordinator

Relationship, Operations

One of the great resources that the vendor has is called the RLDatix HUB. We can use that to ask...

Jun 2025
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Analyst/Coordinator

Operations, Product

The last upgrade we did for the solution was a few years ago, and it was awful. RLDatix did the...

Jun 2025
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Analyst/Coordinator

Operations

I am not aware of any proactive training that RLDatix offers. They offer minimal amounts of...

Jun 2025
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Analyst/Coordinator

Product, Value

With the product, we have built dashboards. We have been able to look at data with an equitable...

Jun 2025
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Analyst/Coordinator

Relationship

We don't have a lot of conversation or interaction with the vendor. There have been changes with our...

Jun 2025
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Analyst/Coordinator

Relationship

The support team has gotten better. Before, it was really painful to get an answer in a timely...

Jun 2025
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Analyst/Coordinator

Operations

If someone were considering the solution, I would want to make them aware of the different modules...

Jun 2025
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Analyst/Coordinator

Product

We have hit some roadblocks with expanding data fields and trying to get our EMR talk with RL6...

Jun 2025
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Analyst/Coordinator

Product, Value

We have achieved a lot of outcomes from using the vendor. We have had such an increase in incident...

May 2025
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Analyst/Coordinator

Relationship, Value

We have an employee who really knows the RLDatix system and is a very good administrator. We have...

May 2025
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Analyst/Coordinator

Relationship

RLDatix has a yearly conference, and they have an RLDatix hub where we can get all kinds of...

May 2025
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Analyst/Coordinator

Product

Just by using the RLDatix system, we can gather the data and report on all kinds of things. I get...

May 2025
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Analyst/Coordinator

Loyalty, Relationship

The vendor is aligned with our future goals, but I would like them to be highly aligned. That is...

May 2025
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Analyst/Coordinator

Loyalty

The vendor had new stuff at their conference. For example, if I want to bring in our peer review,...

May 2025
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Analyst/Coordinator

Relationship, Operations, Product

The product does so much that it is hard for the end user to be able to know how to use it all. Even...

May 2025
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Manager

Product, Value

We get a lot of data from our frontline reporters, and that data allows our leaders to identify...

May 2025
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Manager

Product

We would like to use ML tools to give our frontline reporters an easier experience for reporting an...

May 2025
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Manager

Product

I am very happy with the risk product and the customizations that can be there, but just because we...

May 2025
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Manager

Loyalty

We are looking to utilize things like AI and computer learning with RL6 Solutions to help us dig...

May 2025
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Manager

Operations

We have been around the block, so we have already done most of the things with the product, and our...

May 2025
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Manager

Relationship, Operations

We have a new technical resource, and we have a contract where we get so many hours and have a...

May 2025
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Manager

Product

We are largely meeting what was promoted on the risk and feedback modules. We wish more things could...

May 2025
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Manager

Loyalty, Product

Having had RL6 Solutions for years now, we are realizing that every time we do an update, the...

May 2025
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Manager

Loyalty

It is on the table that we stick things out and wait to let RLDatix develop around our desire to...

May 2025
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Manager

Value

RLDatix avoids charging for every little thing, and they are good about owning up to it when we find...

May 2025
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Manager

Product

I would rate RLDatix in the middle for supporting our integration goals because there are some...

May 2025
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Manager

Relationship, Operations

I won’t give RLDatix a top score for their implementations because we started our last upgrade...

May 2025
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Manager

Culture

We were told at different times that we could send alerts to our frontline reporters to let them...

May 2025
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Manager

Relationship, Product

Based on the feedback we receive from our frontline reporters, they would rate ease of use lower...

May 2025
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Manager

Relationship

I can't say enough how much we have had great quality people working with us, and there are many...

May 2025
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Manager

Culture

With the RCA module, what was promoted is completely not what the user experience is like. To make...

May 2025
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Manager

Loyalty, Relationship

I feel like RLDatix has a vision, and their vision doesn't include the product that we have...

May 2025
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Manager

Relationship

If I were just rating RLDatix's support team, I would give those people top scores. The problem is...

May 2025
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Manager

Relationship

We are extremely satisfied with our point person and their responsiveness as our optimization...

May 2025
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Manager

Loyalty

We have a couple of pending projects, and depending on how they shake out and whether people are...

May 2025
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Manager

Relationship, Operations

The technical staff we worked with for our recent upgrade was fantastic. Once we got through the...

May 2025
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Manager

Operations

We would like more visibility when it comes to training for RL6 Solutions. I would also like more...

Apr 2025
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Manager

Product

RL6 Solutions is integrated with our EHR, and we can launch it from there. We are satisfied with...

Apr 2025
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Manager

Product

End users are tough because we never know how they are going to react. They have been blowing my...

Apr 2025
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Manager

Relationship

I'm pretty satisfied with RLDatix's support team. There have been a few times when they have alerted...

Apr 2025
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Manager

Loyalty

When we were looking at solutions, what stood out about RL6 Solutions was how much it can be...

Apr 2025
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Manager

Loyalty

RLDatix is aligned with our organization’s future goals. RL6 Solutions allows for a lot of...

Apr 2025
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CMIO

Value

RL6 Solutions is a pretty costly tool, so if the firm could lower their prices, I would probably...

Apr 2025
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CMIO

Relationship, Product

RL6 Solutions is a little more complicated than other products. RL6 Solutions can be a little...

Apr 2025
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CMIO

Operations

I haven't had to use RLDatix’s phone or web support. We haven't really had any big issues. Outside...

Apr 2025
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CMIO

Relationship

RL6 Solutions is doing a great job of keeping track of our issues when we have problems and keeping...

Apr 2025
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CMIO

Product

PolicyStat is pretty easy to use. PolicyStat is doing what the vendor claims it will do. The product...

Apr 2025
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CMIO

Loyalty

PolicyStat is definitely an industry standard, and it is probably going to stay that way for a...

Apr 2025
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CMIO

Product, Value

The most important outcome from PolicyStat is that we are able to keep track of our policies. That...

Apr 2025
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CMIO

Product

PolicyStat doesn't integrate that well, and it is kind of a standalone product. I don't know how...

Apr 2025
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Director

Relationship

RLDatix is very responsive and easy to work with. When we have inquiries, we shoot the vendor an...

Apr 2025
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Director

Relationship, Product

It would be nice if the peer-review module were a little more customizable so we could tweak things...

Apr 2025
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Director

Product

RLDatix gives us one platform to report everything through, and that makes it easier for us to glean...

Apr 2025
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Director

Relationship

If we need to do something like a security update, the vendor does reach out. They are proactive in...

Apr 2025
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Director

Relationship, Operations

The vendor asked for feedback, and I have been pretty forthright with them. I'm woefully honest. The...

Apr 2025
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Director

Relationship, Operations, Value

With the vendor’s implementation services and upgrades, they don't just roll things out. We have to...

Apr 2025
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Director

Operations, Product

With RL6 Solutions, we are able to look at trends, identify trends, and things like that. The...

Apr 2025
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Director

Product

We tend to have issues with PolicyStat's search feature. We can type in a word that is in a policy...

Apr 2025
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Director

Product, Value

The outcomes that we have achieved by using PolicyStat have been the abilities to easily maintain...

Apr 2025
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Director

Value

Instead of RLDatix charging each department for using OneSOURCE and PolicyStat, if one has already...

Apr 2025
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Director

Product

I would say that RLDatix is highly aligned with our future goals because we use PolicyStat for...

Apr 2025
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Director

Loyalty, Product

I don't know what RLDatix's vision is for incorporating new technology. However, I know that we are...

Apr 2025
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Manager

Operations, Product

PolicyStat is very flexible, adaptable, and easy to use. PolicyStat is so intuitive, and I can get...

Apr 2025
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Manager

Relationship, Product

PolicyStat's updates are done behind the scenes. RLDatix rarely takes PolicyStat down to make the...

Apr 2025
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Manager

Relationship

I would give RLDatix a top rating for customer service and timeliness. RLDatix usually has me do...

Apr 2025
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Manager

Loyalty, Relationship, Product

With regard to integration, we are working through the process, but it is not a happy process for me...

Apr 2025
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Manager

Operations

RLDatix's training is always available upon request, so it rates highly, but there is always room...

Apr 2025
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Manager

Relationship

What I appreciate most about RLDatix is the customer service and the accessibility to the technical...

Apr 2025
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Manager

Loyalty, Relationship, Product

The RLDatix designers are engineers and not necessarily healthcare end users. In PolicyStat, there...

Apr 2025
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Manager

Loyalty, Relationship

RLDatix does keep all their promises, although there have been some delays. But they do keep all...

Apr 2025
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Manager

Value

I would rate PolicyStat high regarding receiving my money's worth. We grumble every time there is a...

Apr 2025
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CEO/President

Loyalty, Relationship, Product

RLDatix tries to do the best they can, but in the next few years, I hope that we make enough...

Mar 2025
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CEO/President

Operations

Sometimes, we don't get enough information to get trained from RLDatix exactly the way we need to....

Mar 2025
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CEO/President

Product

RLDatix has made some improvements to PolicyStat's functionality and some of the things that we can...

Mar 2025
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Manager

Relationship, Product

PolicyStat has helped to make the process of updating and creating policies more consistent and has...

Mar 2025
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Manager

Operations, Product

I don't know that PolicyStat is as intuitive as I would like it to be. I have struggled a little bit...

Mar 2025
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Manager

Relationship

Anytime I have reached out in the past to express concerns, the vendor has always been responsive. I...

Mar 2025
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Manager

Product

I don't know whether the issue is our internet or something else, but a lot of times, PolicyStat is...

Mar 2025
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(0)
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VP/Other Executive

Relationship

The support from RLDatix is completely variable depending on who we get. The response time varies...

Mar 2025
||
(0)
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VP/Other Executive

Loyalty, Product

We are using RL6 Solutions in the most basic way. It is a place to enter event reports. The system...

Mar 2025
||
(0)
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VP/Other Executive

Culture, Loyalty

When we did an RFP process with RLDatix, we got an executive, high-level presentation about what...

Mar 2025
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(0)
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VP/Other Executive

Relationship, Product

If someone were considering RL6 Solutions, I would tell them that they need to take a thorough look...

Mar 2025
||
(0)
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VP/Other Executive

Product

We did upgrades for RL6 Solutions in the past, and RLDatix did what they said they were going to do....

Mar 2025
||
(0)
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VP/Other Executive

Relationship, Product

In RL6 Solutions, we have had a lot of trouble with the risk events that need to get sent out. They...

Mar 2025
||
(0)
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VP/Other Executive

Operations

We have had RL6 Solutions for so long that we haven't used any of the vendor's training. They do...

Mar 2025
||
(0)
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VP/Other Executive

Product

The system's dashboards are clunky and hard to mess around with, and we don't really like the...

Mar 2025
||
(0)
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Analyst/Coordinator

Product, Value

With RL6 Solutions, we have been able to automate and send out data submissions to the patient...

Feb 2025
||
(0)
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Analyst/Coordinator

Product

RL6 Solutions' biggest strength is its ability to automate a lot of data. That is quite important...

Feb 2025
||
(0)
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Manager

Relationship

RLDatix's web support is really good. The vendor's people respond pretty quickly.

Feb 2025
||
(0)
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Manager

Product, Value

Our biggest outcome from using PolicyStat has been the ability to manage all of our policies,...

Feb 2025
||
(0)
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Manager

Relationship

I don't think we have ever been involved with an executive from RLDatix. There is no training for...

Feb 2025
||
(0)
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 or  to see details.

Manager

Product

We encourage our staff to report events in the RL6 Solutions system; that way, we can identify if we...

Feb 2025
||
(0)
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Manager

Culture, Value

RLDatix does not keep all promises with regard to support. They do not avoid charging for every...

Feb 2025
||
(0)
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Manager

Relationship, Operations

We have no after-hours support from RLDatix. Like probably a lot of other hospitals, our hospital...

Feb 2025
||
(0)
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 or  to see details.

Manager

Value

RLDatix has lots of new technology if we have lots of money. Everything comes at a cost. They are...

Feb 2025
||
(0)
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Manager

Relationship

The support from RLDatix has gotten a little better. I can reach out to an executive, and that...

Feb 2025
||
(0)
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 or  to see details.

Director

Operations, Product

PolicyStat is easy to use. We can do policy updates in the system. We can see the changes that are...

Feb 2025
||
(0)
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Director

Product, Value

We have centralized all of our policies, so they are easily looked up by any staff member. We have...

Feb 2025
||
(0)
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Nurse

Product

I would like it if PolicyStat had a way that staff could communicate with notes or chats that pop up...

Jan 2025
||
(0)
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Nurse

Product

I don't think we have added PolicyStat apps for our mobile devices, but it could be that I don't...

Jan 2025
||
(0)
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 or  to see details.

Nurse

Relationship, Product

PolicyStat is decent. There are some things that could be improved on, but I don't have any problems...

Jan 2025
||
(0)
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 or  to see details.

Nurse

Operations

I thought RLDatix did a decent job on their implementation.

Jan 2025
||
(0)
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 or  to see details.

VP/Other Executive

Product

Report writing can always be better and easier. That might just be us thinking that, but we want the...

Jan 2025
||
(0)
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 or  to see details.

VP/Other Executive

Product, Value

The outcome we have achieved by using this solution is just a central repository for all of our...

Jan 2025
||
(0)
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 or  to see details.

VP/Other Executive

Product

There is some functionality that I wish was a little simpler to use. One example comes to mind is...

Jan 2025
||
(0)
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VP/Other Executive

Relationship

We don't have very many needs as far as service goes, but RLDatix is certainly responsive if we...

Jan 2025
||
(0)
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Analyst/Coordinator

Operations

RLDatix is doing pretty good with training, but I haven't seen much continuing education come our...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship, Value

RLDatix is very helpful, and there have been very few problems. That is really good. RLDatix is very...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

I am not sure about any new technology that we need. I know everything is going in the AI direction....

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

PolicyStat is user friendly for updating policies and following policies through the process. We...

Jan 2025
||
(0)
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Director

Relationship

I have not spoken to RLDatix since we implemented PolicyStat. The vendor doesn’t reach out to us;...

Jan 2025
||
(0)
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Director

Relationship, Product

We get updates for PolicyStat. I see them happening, but there is no communication from RLDatix...

Jan 2025
||
(0)
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Director

Product

I like PolicyStat. I like how it works and its accessibility. It is pretty user friendly. There...

Jan 2025
||
(0)
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Director

Loyalty, Product

If a couple of little things were fixed in PolicyStat, I would probably recommend it. It is a good...

Jan 2025
||
(0)
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Director

Product

PolicyStat has system-wide bugs. We get the spinning wheel of death when trying to revise, update,...

Jan 2025
||
(0)
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 or  to see details.

Director

Operations

There is no training for PolicyStat. I would love it if the system would let new policy owners know...

Jan 2025
||
(0)
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 or  to see details.

Manager

Operations

RLDatix has a lot of training on their site. When it comes to anything that we don't know, they have...

Jan 2025
||
(0)
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 or  to see details.

Manager

Product

PolicyStat is a very interactive and good system. Compared to the previous system we used, it is...

Jan 2025
||
(0)
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Director

Operations, Product

PolicyStat just isn't a very complex system. It is definitely easy to keep track of all our...

Jan 2025
||
(0)
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Director

Loyalty, Operations

Besides the self-teaching capabilities with PolicyStat, I don’t know about training resources. Maybe...

Jan 2025
||
(0)
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Director

Relationship

I haven't ever had to go ask RLDatix for help. I haven't had to use any customer service, but...

Jan 2025
||
(0)
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Director

Product

Based on what I have seen, we haven't had any updates to PolicyStat in years. However, it is a good...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship, Product

There are a few quirks in the system, and there are some things that people will notice as they are...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Culture

For some things in the software, it should be a given that those are enhancements that cost extra...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Product, Value

We love the software; it works well. We wouldn't continue using the software if we didn't feel that...

Jan 2025
||
(0)
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Analyst/Coordinator

Culture, Relationship, Operations

With support, there is the hub community where we can network with others. I put a comment in there...

Jan 2025
||
(0)
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Analyst/Coordinator

Product

Sometimes with some items that are breaks or glitches in the system, I get deferred and told to...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Operations, Product

We are deeply invested in the software at this point. We have thousands of policies in the database....

Jan 2025
||
(0)
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Analyst/Coordinator

Operations, Product

The vendor rolled a recent upgrade out, and there were lots of problems. I placed tickets...

Jan 2025
||
(0)
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Analyst/Coordinator

Loyalty

I believe PolicyStat is part of our long-term plans. We are regularly using it to discuss and create...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

When we moved to the new version of PolicyStat, it just didn't function. It didn't feel the same,...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Operations, Product

The system's ease of use for end users is great. We have issues with getting our staff members to...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Operations

I wasn't part of our initial training from RLDatix, and any ongoing training has been me reading the...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

The vendor's web support is pretty good, there are times when I have a question and I have to figure...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

Someone in a similar position to me who was considering PolicyStat would probably want to know how...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

PolicyStat is pretty much a one-stop shop for everything that we need. Our IT department has their...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

When there was an issue across the United States with some IT infrastructure issues, RLDatix gave us...

Jan 2025
||
(0)
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 or  to see details.

VP/Other Executive

Value

RLDatix’s cost is a little high compared to other companies that we have been getting quotes from....

Jan 2025
||
(0)
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 or  to see details.

VP/Other Executive

Product

We have had good trending data dashboards for leadership and can make improvements based on our data...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

There is a peer review module in RL6 Solutions that probably isn't up-to-date, and there are some...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

RLDatix gives us all the tools we need for training, but we do it ourselves. So, the responsibility...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

RLDatix understands how policies are written. They also understand how to support those of us who...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

PolicyStat has allowed us to ensure that our policies are combined throughout all of our regions. We...

Jan 2025
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

The only issue we ever have with PolicyStat sometimes is that when people leave, if we don't flip...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

I think we get what we pay for with PolicyStat. What should be highlighted is the responsiveness. I...

Dec 2024
||
(0)
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Analyst/Coordinator

Operations

We haven't had a lot of ongoing training, but it is always available to us. When we have had it, it...

Dec 2024
||
(0)
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 or  to see details.

Manager

Operations

RLDatix just wants to give us the product and not have us ask any questions, so we don't do a lot...

Dec 2024
||
(0)
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 or  to see details.

Manager

Product

The product gets the job done. Our risk management people practically live in the product, and it...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We have been using the product for a while, and our users haven't asked for any changes or...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The system's user interface is pretty terrible. People don't like that interface. It works, but it...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

With RL6 Solutions, we have an HL7 interface, and it accesses our data and pulls patient data into...

Dec 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Product

The vendor has a new platform that entails all different types of safety reporting nationwide, and I...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

I have been working on a project, and it has taken a long time because I have had to go to our EHR...

Dec 2024
||
(0)
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Analyst/Coordinator

Operations, Product

The last time we had an update to RL6 Solutions, it went fairly well. The vendor has definitely...

Dec 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

When people don't sign in to RL6 Solutions, those people don't exist in RL6 Solutions. People also...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship

I like how we have a certain number of hours a year that our RLDatix representative can help us with...

Dec 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product, Value

Using RL6 Solutions has given us a platform to capture our feedback and risk. The system gives us a...

Dec 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

PolicyStat is easy to use and is easy for document management. From a regulatory standpoint, it...

Dec 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

There are a couple of glitchy things about PolicyStat. When we go to edit something, the spacing...

Dec 2024
||
(0)
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Nurse

Loyalty, Operations

Initially, the training was good, but I'm not sure that we even requested to do ongoing training. I...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

I don't foresee us going with another product for what we are doing with PolicyStat. We recommended...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

PolicyStat works for everything that I have been taught to do with it; the system does anything that...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

We use PolicyStat to house all our policies, from administrative to department specific. There are...

Oct 2024
||
(0)
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 or  to see details.

Director

Product, Value

I don't know how other people manage their policies, but we used spreadsheets before we used...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We had to get used to PolicyStat a little bit, but it is very well set up. I have never used...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

PolicyStat allows us to efficiently manage our policy process, and we use it for other published...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

RL6 Solutions is very efficient. Our staff members file reports in it, so our incident reports in...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

When we need anything on the programming side, RLDatix is very good to work with. We are actually...

Sep 2024
||
(0)
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 or  to see details.

Manager

Product

PolicyStat is just simple. It is almost a Word document. It is just a simple, easy website. We can...

Aug 2024
||
(0)
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 or  to see details.

Director

Product

I like RLDatix's dashboards. My quality department uses the vendor's graphing and reporting, but RL6...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship

RLDatix is fairly proactive. They do upgrades, so they are doing something. They have a community.

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We use RL6 Solutions for all of our reporting with our patient safety organization. We use the...

Aug 2024
||
(0)
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 or  to see details.

Director

Value

RLDatix is pricey. For instance, we wanted to do our own upgrades, and they charged us to teach us...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

RL6 Solutions is part of our long-term plans. The only caveat is that I wouldn't mind looking at all...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

The integration with RL6 Solutions has always been solid. I have never had an issue with RLDatix...

Jul 2024
||
(0)
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 or  to see details.

Manager

Loyalty, Value

We would like RLDatix to include assisted upgrades as part of their support maintenance. Their...

Jul 2024
||
(0)
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 or  to see details.

Manager

Loyalty

The RL6 Solutions app is great. It is easy to use and makes sense. It documents our risks well. The...

Jul 2024
||
(0)
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