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User Commentary
Product
SRM Solutions does exactly what we expect, and it is really simple. It is a system where leaders can...
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Loyalty, Relationship, Product
RLDatix is more innovative than other vendors, and they always have updates for SRM Solutions. They...
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Relationship
RLDatix makes sure that our tickets are being handled in a timely manner. I also have calls with the...
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Relationship
RLDatix is pretty straightforward. If they can't do something, they will let us know and will...
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Operations
Training would be nice. We received very little training to start, and we had to learn on our own as...
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Loyalty, Operations
Not much has changed with SRM Solutions in the time that we have been on it. I am not sure what the...
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Operations, Product
The system is quick and easy to use. We can put in the information we need and then be done with it....
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Product
SRM Solutions was great when we changed some policies because of some things that were reported in...
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Loyalty, Operations, Product
A lot of our outcomes with SRM Solutions have to do with education. We educate some people, but then...
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