SRM Solutions Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
Training would be nice. We received very little training to start, and we had to learn on our own as...
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Loyalty, Operations
Not much has changed with SRM Solutions in the time that we have been on it. I am not sure what the...
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Operations, Product
The system is quick and easy to use. We can put in the information we need and then be done with it....
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Product
SRM Solutions was great when we changed some policies because of some things that were reported in...
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Loyalty, Operations, Product
A lot of our outcomes with SRM Solutions have to do with education. We educate some people, but then...
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Loyalty, Product
One thing that I would change about SRM Solutions would be to make its reports a little easier. It...
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Relationship
I have a regular call with RLDatix, and they are very attentive to that. We get exactly what we...
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Product
In our old system, no one really reported anything because of how the system worked. If there is...
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