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ROI Healthcare Solutions Managed IT Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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Commentary Summary

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User Commentary

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Director

Relationship

There was definitely some tension between our operational folks and ROI Healthcare Solutions'...

Jul 2025
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(0)
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Director

Operations

We went through a situation with ROI Healthcare Solutions' managed services, and thankfully, the...

Jul 2025
||
(0)
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Director

Relationship

The managed services have been wonky because at first, we were logging tickets, and they were going...

Jul 2025
||
(0)
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Relationship

The statement of work from ROI Healthcare Solutions was well presented and very well put together....

Aug 2024
||
(0)
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Value

ROI Healthcare Solutions charges to the penny and the minute of every service that each consultant...

Aug 2024
||
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Relationship

ROI Healthcare Solutions takes responsibility and accountability. If I have work done on my house...

Aug 2024
||
(0)
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Relationship, Operations

We have an ROI Healthcare Solutions consultant who seems to not have a full understanding of the...

Aug 2024
||
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Analyst/Coordinator

Relationship

ROI Healthcare Solutions’ strategic ability is good, but it could be better. We have had cases where...

Aug 2024
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(0)
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Analyst/Coordinator

Relationship

We had instances where our system crashed or wouldn't boot up, and ROI Healthcare Solutions hopped...

Aug 2024
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