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ROI Healthcare Solutions Partial IT Outsourcing
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Brian Matsen
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Application Management & Help Desk Services 2021: COVID-19 Rapidly Accelerates the Need for End-User Services
Application Management & Help Desk Services 2021:
COVID-19 Rapidly Accelerates the Need for End-User Services
May 2021
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User Commentary

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Director

Relationship

ROI Healthcare Solutions’ responses to our help desk tickets have been timely and accurate. The firm...

Nov 2022
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Manager

People and Knowledge

ROI Healthcare Solutions can bring on consultants and turn them around very quickly, and the firm's...

Oct 2022
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Manager

People and Knowledge

ROI Healthcare Solutions could improve on knowing more of the caveats of working with a healthcare...

Oct 2022
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Manager

People and Knowledge

I deal with salespeople all the time. ROI Healthcare Solutions’ people were not pushy or nefarious....

Sep 2022
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Manager

Relationship

ROI Healthcare Solutions was very reasonable in how they billed us. There were a couple of disputes,...

Sep 2022
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Manager

Project Results

ROI Healthcare Solutions' consultants weren't amazing, but they were solid, and some were better...

Sep 2022
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Manager

People and Knowledge

ROI Healthcare Solutions provided an outstanding consultant. We were extremely impressed. The...

Mar 2022
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Manager

Relationship

We discovered a lot of gaps in one consultant's work. We quickly raised a red flag and asked for a...

Mar 2022
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Manager

Relationship

We had an issue, and ROI Healthcare Solutions' executive team was on board. They addressed our needs...

Mar 2022
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Manager

Lessons Learned

We set specific parameters for what we were looking for, and we got a tremendous amount of value for...

Mar 2022
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Director

Project Results

ROI Healthcare Solutions never tried to sell us additional services. Our relationship was always...

Feb 2022
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Director

Project Results

One thing that ROI Healthcare Solutions is known for is taking time to really understand the...

Feb 2022
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Director

Relationship

The executives have always been heavily engaged with us as a customer. Even if they aren't normally...

Feb 2022
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