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User Commentary
Relationship, Operations
I would tell a peer that they need to ensure that they start their file process from scratch. I...
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Relationship
RSi is very leadership heavy. I don't know whether that is good or bad. It is great because there...
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Relationship
RSi could work on educating their team on the customer that they are working for. RSi is an...
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Relationship
We have been having great experiences with Receivable Solutions. We have a great working...
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Relationship, Services
Receivable Solutions brings in some of their tools and works out of our system. Their technology...
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Services, Value
Secondary bad debt is tricky, and we have had challenges regarding secondary bad debt that haven't...
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Relationship
We are very close with Receivable Solutions. The firm’s reach is wide, and that is pretty...
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Relationship
Very few patients complain about Receivable Solutions being rude or inappropriate. The firm’s...
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Relationship
Like any other partner, customers have to manage the firm. We can’t just turn work over to...
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Relationship
Our internal customer service metrics are higher than Receivable Solutions’ metrics, so we have been...
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Value
We have built a business partnership with the firm, and they are there to support our needs. When we...
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Relationship
There are some things that the firm needs to improve in their attention to detail in certain...
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Relationship
Our partnership with the firm has been incredible. I am trying to minimize all the concerns of our...
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Operations, Value
If the firm could start working on education and help us understand things that are not working in...
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Relationship, Value
If we have a question, a loss of revenue, or an issue that results in us having to engage our...
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Value
If I owned Receivable Solutions, I would have the vice president removed.
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Relationship
Receivable Solutions has been a great partner, and I think that they have evolved with our needs....
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Relationship
Two of our agencies are competing against each other, and Receivable Solutions always exceeds our...
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Value
With firms outside of our region, such as Receivable Solutions, we have been able to collect more...
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Value
I would suggest that the firm expand their marketing and get more salespeople to areas outside of...
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Relationship
Any potential client of Receivable Solutions should be clear about their expectations going into the...
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Relationship
What I like about Receivable Solutions is their knowledge. They have been managing hospital A/R for...
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Relationship
We have had a good experience with Receivable Solutions. They have a great team that always keeps in...
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Value
Overall, we have been able to get our days in A/R under a certain amount with Receivable Solutions....
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Relationship
Receivable Solutions needs to make sure they have the data they need to make the appropriate calls...
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Relationship
The firm does an exceptional job, and I find myself doing references for them frequently. I really...
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Relationship
The people are the firm’s greatest strength. They are genuine and responsive. Firms talk about...
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Relationship
One of the firm's greatest strengths is their people. The firm really acts like a partner. They...
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Services
A weakness is investing in technology and expanding the work that the firm does. Having a bit more...
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Operations
When we first implemented the product, it was a very difficult implementation, but Receivable...
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Relationship
The Receivable Solutions CEO is fantastic and very responsive. The firm is very engaged, and I have...
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Relationship
From a strategy side, Receivable Solutions hasn't really exhibited a whole lot. I want them to be...
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