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RSI Patient Accounts Receivable Management (PARM)
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Manager

Relationship, Operations

I would tell a peer that they need to ensure that they start their file process from scratch. I...

Apr 2023
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Manager

Relationship

RSi is very leadership heavy. I don't know whether that is good or bad. It is great because there...

Apr 2023
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Manager

Relationship

RSi could work on educating their team on the customer that they are working for. RSi is an...

Apr 2023
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Director

Relationship

We have been having great experiences with Receivable Solutions. We have a great working...

Jan 2023
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Director

Relationship, Services

Receivable Solutions brings in some of their tools and works out of our system. Their technology...

Jan 2023
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Director

Services, Value

Secondary bad debt is tricky, and we have had challenges regarding secondary bad debt that haven't...

Jan 2023
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Manager

Relationship

We are very close with Receivable Solutions. The firm’s reach is wide, and that is pretty...

Jan 2023
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VP/Other Executive

Relationship

Very few patients complain about Receivable Solutions being rude or inappropriate. The firm’s...

Dec 2022
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VP/Other Executive

Relationship

Like any other partner, customers have to manage the firm. We can’t just turn work over to...

Dec 2022
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VP/Other Executive

Relationship

Our internal customer service metrics are higher than Receivable Solutions’ metrics, so we have been...

Dec 2022
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CFO

Value

We have built a business partnership with the firm, and they are there to support our needs. When we...

Dec 2022
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CFO

Relationship

There are some things that the firm needs to improve in their attention to detail in certain...

Dec 2022
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CFO

Relationship

Our partnership with the firm has been incredible. I am trying to minimize all the concerns of our...

Dec 2022
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CFO

Operations, Value

If the firm could start working on education and help us understand things that are not working in...

Dec 2022
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VP/Other Executive

Relationship, Value

If we have a question, a loss of revenue, or an issue that results in us having to engage our...

Dec 2022
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VP/Other Executive

Value

If I owned Receivable Solutions, I would have the vice president removed.

Dec 2022
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VP/Other Executive

Relationship

Receivable Solutions has been a great partner, and I think that they have evolved with our needs....

Dec 2022
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VP/Other Executive

Relationship

Two of our agencies are competing against each other, and Receivable Solutions always exceeds our...

Dec 2022
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VP/Other Executive

Value

With firms outside of our region, such as Receivable Solutions, we have been able to collect more...

Dec 2022
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VP/Other Executive

Value

I would suggest that the firm expand their marketing and get more salespeople to areas outside of...

Dec 2022
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Director

Relationship

Any potential client of Receivable Solutions should be clear about their expectations going into the...

Nov 2022
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Director

Relationship

What I like about Receivable Solutions is their knowledge. They have been managing hospital A/R for...

Nov 2022
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Director

Relationship

We have had a good experience with Receivable Solutions. They have a great team that always keeps in...

Nov 2022
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Director

Value

Overall, we have been able to get our days in A/R under a certain amount with Receivable Solutions....

Nov 2022
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Director

Relationship

Receivable Solutions needs to make sure they have the data they need to make the appropriate calls...

Nov 2022
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VP/Other Executive

Relationship

The firm does an exceptional job, and I find myself doing references for them frequently. I really...

Nov 2022
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VP/Other Executive

Relationship

The people are the firm’s greatest strength. They are genuine and responsive. Firms talk about...

Nov 2022
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VP/Other Executive

Relationship

One of the firm's greatest strengths is their people. The firm really acts like a partner. They...

Oct 2022
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VP/Other Executive

Services

A weakness is investing in technology and expanding the work that the firm does. Having a bit more...

Oct 2022
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CFO

Operations

When we first implemented the product, it was a very difficult implementation, but Receivable...

Sep 2022
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CFO

Relationship

The Receivable Solutions CEO is fantastic and very responsive. The firm is very engaged, and I have...

Sep 2022
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CFO

Relationship

From a strategy side, Receivable Solutions hasn't really exhibited a whole lot. I want them to be...

Sep 2022
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