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Santa Rosa Consulting Go-Live Support Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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Analyst/Coordinator

People and Knowledge

Santa Rosa Consulting did well in bringing a lot of knowledge. They helped us with projects...

Jan 2021
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Analyst/Coordinator

Tools and Methodology

In general, Santa Rosa Consulting could probably improve on the way they manage projects. We...

Jan 2021
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CIO

People and Knowledge

The vendor brought in an army, and I am very happy, even though they were expensive. The vendor...

Aug 2020
(0)
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CIO

ROI and Cost

The vendor’s services are not cheap. We got what we paid for, and I am glad I wasn’t trying to be...

Aug 2020
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CIO

Project Results

The vendor’s strengths were planning and training. The person that did the training came in and told...

Aug 2020
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Manager

ROI and Cost

Santa Rosa Consulting absolutely exceeded our expectations. We definitely got our money’s worth....

Jul 2020
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Manager

Relationship

We have been able to deal with the vendor's VP directly. We email regularly with Santa Rosa...

Jul 2020
(0)
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Manager

Relationship

The vendor hasn’t always sent us the best staff and consultants, but they have always taken care of...

Jul 2020
(0)
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Manager

Tools and Methodology

We have thrown Santa Rosa Consulting some curve balls with how we have wanted things to be staffed,...

Jul 2020
(0)
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CIO

Tools and Methodology

The project management was very tight. The coordination of documentation and resources was very...

Jul 2020
(0)
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CIO

Tools and Methodology

Part of the elbow-to-elbow team was a manager whose sole responsibility was to dispatch and manage...

Jul 2020
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CIO

Project Results

We had always planned on running things down to about 50% after a couple of weeks and then down to...

Jul 2020
(0)
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CIO

People and Knowledge

Santa Rosa Consulting's inexperience should have been more accounted for, and there should have been...

Jul 2020
(0)
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CIO

Tools and Methodology

We were very afraid at the go-live that if we didn’t get the community doctors trained for the...

Jul 2020
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CIO

Relationship

Santa Rosa Consulting has continued to be reliable and to provide good value and good partners. The...

Jul 2020
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CIO

People and Knowledge

The only thing I would say to Santa Rosa Consulting's leadership is to keep delivering good people....

Jul 2020
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CIO

Other Observations

Santa Rosa Consulting has put a lot of eggs in the basket of go-live support. They were preeminent...

Jul 2020
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