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Santa Rosa Consulting Go-Live Support Comments
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Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
People and Knowledge
Santa Rosa Consulting did well in bringing a lot of knowledge. They helped us with projects...
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Analyst/Coordinator
Tools and Methodology
In general, Santa Rosa Consulting could probably improve on the way they manage projects. We...
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CIO
People and Knowledge
The vendor brought in an army, and I am very happy, even though they were expensive. The vendor...
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CIO
ROI and Cost
The vendor’s services are not cheap. We got what we paid for, and I am glad I wasn’t trying to be...
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CIO
Project Results
The vendor’s strengths were planning and training. The person that did the training came in and told...
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Manager
ROI and Cost
Santa Rosa Consulting absolutely exceeded our expectations. We definitely got our money’s worth....
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Manager
Relationship
We have been able to deal with the vendor's VP directly. We email regularly with Santa Rosa...
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Manager
Relationship
The vendor hasn’t always sent us the best staff and consultants, but they have always taken care of...
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Manager
Tools and Methodology
We have thrown Santa Rosa Consulting some curve balls with how we have wanted things to be staffed,...
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CIO
Tools and Methodology
The project management was very tight. The coordination of documentation and resources was very...
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CIO
Tools and Methodology
Part of the elbow-to-elbow team was a manager whose sole responsibility was to dispatch and manage...
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CIO
Project Results
We had always planned on running things down to about 50% after a couple of weeks and then down to...
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CIO
People and Knowledge
Santa Rosa Consulting's inexperience should have been more accounted for, and there should have been...
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CIO
Tools and Methodology
We were very afraid at the go-live that if we didn’t get the community doctors trained for the...
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CIO
Relationship
Santa Rosa Consulting has continued to be reliable and to provide good value and good partners. The...
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CIO
People and Knowledge
The only thing I would say to Santa Rosa Consulting's leadership is to keep delivering good people....
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CIO
Other Observations
Santa Rosa Consulting has put a lot of eggs in the basket of go-live support. They were preeminent...
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