A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 93.3
Services average: 90.1
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Ellit Groups
|
99.3 |
N/A
|
6
|
A+
|
—
|
—
|
A+
|
A+
|
||
| |
|
|
|
|||||||
|
Optimum Healthcare IT
|
95.8 |
+1%
|
12
|
A+
|
A
|
A+
|
A-
|
A
|
||
| |
|
|
|
|||||||
|
Healthrise
|
95.7 |
-3%
|
6
|
A+
|
A
|
A+
|
A
|
A-
|
||
| |
|
|
|
|||||||
|
Medasource
|
94.4 |
+3%
|
9
|
A
|
A
|
A+
|
B+
|
A
|
||
| |
|
|
|
|||||||
|
Experis Health Solutions
|
93.7 |
+4%
|
11
|
A
|
A
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
CSI Companies
|
93.3 |
+3%
|
18
|
A
|
A
|
A
|
B+
|
A-
|
||
0.0 |
100.0 |
|||||||||
93.7
11
loyalty
A
operations
A
relationship
A
services
B+
value
A-
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
Ellit Groups
n=6 100%
Experis Health Solutions
n=10 100%
Healthrise
n=6 100%
Medasource
n=8 100%
Optimum Healthcare IT
n=12 100%
Exceeds expectations?
Ellit Groups
n=6 100%
Would you buy again?
CSI Companies
n=18 100%
Ellit Groups
n=6 100%
Experis Health Solutions
n=11 100%
Healthrise
n=6 100%
Optimum Healthcare IT
n=12 100%
Avoids charging for every little thing?
Ellit Groups
n=6 100%
Experis Health Solutions
n=10 100%
Healthrise
n=6 100%
Medasource
n=8 100%
Optimum Healthcare IT
n=12 100%
Exceeds Expectations?
Ellit Groups
n=6 100%
Would you buy again?
CSI Companies
n=18 100%
Ellit Groups
n=6 100%
Experis Health Solutions
n=11 100%
Healthrise
n=6 100%
Optimum Healthcare IT
n=12 100%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
| Divurgent L | 83.2 |
5
|
A-
|
B+
|
B
|
B-
|
C
|
| |
|
|
|
||||
| HCTec L | 96.6 |
3
|
—
|
A
|
A
|
B+
|
A+
|
| |
|
|
|
||||
| Tegria L | 84.7 |
4
|
B-
|
B-
|
A
|
C+
|
B
|
L
&nbps;
Divurgent
L
83.2
5
5
loyalty
A-
operations
B+
relationship
B
services
B-
value
C
HCTec
L
96.6
3
3
loyalty
—
operations
A
relationship
A
services
B+
value
A+
Tegria
L
84.7
4
4
loyalty
B-
operations
B-
relationship
A
services
C+
value
B
