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Santa Rosa Consulting HIT Implementation Leadership - Small Comments
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Subject Expert
Commentary Summary
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User Commentary
CFO
People and Knowledge
The people in charge felt that the support for the physician group didn't meet our expectations and...
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CFO
ROI and Cost
We thought that Santa Rosa Consulting could help us hire someone and provide that person with...
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CFO
Relationship
We could not have led our organization through the changes we made without Santa Rosa Consulting's...
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CFO
Relationship
Santa Rosa Consulting provided a project manager and experts across the clinical and financial...
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CIO
Sales and Contracting
The vendor has done very well in supporting us during the COVID-19 crisis, but they don't avoid...
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CIO
Relationship
Our project manager is awesome. Santa Rosa Consulting had some really good talent on the clinical...
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CIO
Tools and Methodology
Given the complexities of our project management situation, the vendor did carry the ball and helped...
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CIO
ROI and Cost
We did a fixed fee with the vendor, but because of the way things were written, everything turned...
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CIO
Relationship
Santa Rosa Consulting’s executives were very involved. They had one of their higher-up VPs take on...
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CIO
Tools and Methodology
Santa Rosa Consulting includes a solution as part of their implementation, but they only package in...
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CIO
Other Observations
I would buy the services again with much stricter guidelines and expectations for the resources. Our...
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CIO
Other Observations
The partner does everything. The relationship includes the customer, the EMR vendor, and the...
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CIO
Tools and Methodology
There were some road-map issues when we decided to replace our EMR. Our EMR vendor wanted a lot of...
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CIO
Other Observations
On the clinical side, the vendor didn’t thrive because they vastly underestimated the number of...
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CIO
Other Observations
When another vendor came after Santa Rosa Consulting, the first thing they said was how some things...
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CIO
Project Results
The financial piece was definitely the worst. Only one thing was done well because our people really...
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CIO
ROI and Cost
On the initial scoping piece, there was a big miss by the vendor in terms of how much everything was...
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CIO
People and Knowledge
We did consider Santa Rosa Consulting after our implementation, but the resources we were getting...
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CIO
Tools and Methodology
We didn’t understand as well as we should have at the time, but the team from Santa Rosa Consulting...
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CIO
People and Knowledge
On the finance side, we were very disappointed. The lead was not what the person was cracked up to...
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Analyst/Coordinator
People and Knowledge
We needed to migrate folks from the other systems we were using to our new product, and we needed a...
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Analyst/Coordinator
Project Results
We rate the vendor fairly highly in terms of helping us drive tangible outcomes. Santa Rosa...
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