SAP BusinessObjects Business Intelligence Platform Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty
Initially, we were only using the system for some of our reports. At one point, we had to choose...
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Culture, Value
In terms of costs, the vendor does a pretty standard maintenance increase every year, and we haven't...
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Product
We did an upgrade for the system a few years ago, and ever since that upgrade, we have had to try to...
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Loyalty
SAP isn't part of our long-term plans. I would like to take all of our content in SAP...
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Culture, Value
When I think about the money paid for delivering value to customers, there is the money we pay in...
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Product
The product is a reporting tool, and it does okay with that. It doesn't do a good job with...
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Product
Even though SAP makes the product nice for self-service reporting, using the tool is still...
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Relationship
The vendor would like all of their customers to move over to their cloud solution. We feel like...
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Operations, Product
The product is buggy. Its web intelligence does what it is supposed to do, but it isn't great. Our...
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Relationship
Our admins are the ones who bring most of our issues to the vendor by creating cases. Those cases...
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Product
Integration is super hard with the tool. That could be a result of us using an on-premises solution....
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