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SAP BusinessObjects Business Intelligence Platform
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Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Director

Functionality and Upgrades

The solution works the way that it is promoted to work, but we have had issues with some of the...

Sep 2022
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Director

Technology

The main things that we have struggled with in SAP BusinessObjects have been its dashboarding tools...

Sep 2022
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Director

Relationship

SAP isn't a very proactive vendor.

Sep 2022
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VP/Other Executive

Technology

I would not buy the product again. There are better tools out there now. The product is an old tool...

Aug 2022
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VP/Other Executive

Service and Support

We don't talk to anybody at the vendor’s executive level when it comes to the product.

Aug 2022
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VP/Other Executive

Functionality and Upgrades

The solution is a good platform. It delivers results. People need a fair amount of sophistication to...

Jan 2022
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Director

Functionality and Upgrades

For those of us who understand the data, the system works great and is effective. However, people...

Dec 2021
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Director

Functionality and Upgrades

Other products out there are passing up SAP's product in terms of functionality and technology. I...

Dec 2021
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Director

Functionality and Upgrades

The product is successful in terms of ease of use. SAP's product is very well established. It does...

Dec 2021
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Director

Future Outlook

The previous incarnation of the product was just Crystal Reports. Then we did the whole enterprise...

Dec 2021
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Director

Service and Support

We have an account manager, but we don't have a person to help us use the product to its full...

Dec 2021
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Director

Relationship

SAP needs to do their migration to a modern cloud platform. When we were evaluating multiple...

Dec 2021
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Director

Functionality and Upgrades

The biggest strength of the product is that it allows us to empower our midrange analysts. It isn't...

Dec 2021
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Director

ROI / Cost (care and feeding)

SAP's system is not really a low-cost entry. I remember it being quite expensive when we first...

Dec 2021
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Manager

Technology

We are sort of on the decline with BusinessObjects now. I have told them they are not keeping up. I...

Dec 2021
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(0)
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Manager

Functionality and Upgrades

People have got their reports that are set, and that is fine. But for people using the Web...

Dec 2021
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Manager

Service and Support

BusinessObjects Business Intelligence has been my most high-maintenance product. We run into...

Dec 2021
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Manager

Future Outlook

I would say that BusinessObjects is no more than medium term. Our EMR vendor has stated that the...

Dec 2021
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