SAP BusinessObjects Business Intelligence Platform Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 8:14:44 AM and Model.EvProductId = 91931

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User Commentary

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Director

Functionality and Upgrades

SAP’s system has really been a consistent staple and has performed well without any problems. We...

Jul 2020
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Director

Other Observations & Comments

SAP is having trouble stepping into the cloud area. They are too invested in legacy companies that...

Jul 2020
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Manager

Functionality and Upgrades

SAP was the first to market a product with the semantic layer concept. The fact that everything is...

Jul 2020
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Manager

Relationship

SAP isn't a partner to me. They are strictly a vendor. One could argue that they aren't even that to...

Jul 2020
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Manager

Functionality and Upgrades

My biggest complaint about SAP is that they have left us in the dust. They hardly even acknowledge...

Jul 2020
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Manager

ROI / Cost (care and feeding)

SAP doesn't even seem to know how to charge us, but they nickel-and-dime us. I am shocked at times....

Jul 2020
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Manager

Service and Support

When we need support, we never go to SAP first. We always go somewhere else. Sometimes we get lucky,...

Jul 2020
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Manager

Lessons Learned

For the price I pay, the quality of the product is good. Of course, it is the responsibility of me...

Jul 2020
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Manager

Interfacing and Integration

The product doesn't integrate with any other products; it is a standalone product. The fact that I...

Jul 2020
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Manager

Relationship

We don't have a direct relationship with SAP. We had to go through a partner. We bought licenses...

Jul 2020
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Director

Other Observations & Comments

SAP is very expensive. Some of the system's functionality is rather dated and clumsy. We find that...

Jun 2020
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Director

Future Outlook

We are moving away from the SAP product because it has been so cumbersome to work with over the...

Jun 2020
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Director

Service and Support

From what I have heard from my colleagues in the IT department, SAP has been very responsive during...

Jun 2020
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Director

Functionality and Upgrades

An easy-to-use tool that enables us to pull data from a lot of places and spit out reports is a...

Jun 2020
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Director

Functionality and Upgrades

The product worked for us at first. As we have evolved, we have started looking for different data...

Jun 2020
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Manager

Functionality and Upgrades

We recently did several patch upgrades. I have done them before, but SAP has gone in a new direction...

May 2020
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Manager

Service and Support

Once we open tickets, SAP is very responsive and gets online with us to walk us through things. I...

May 2020
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Manager

Relationship

I have no idea who my account executive is. I sometimes get emails from SAP saying that they might...

May 2020
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Manager

Functionality and Upgrades

SAP is sending us annual maintenance things; otherwise, our people would want to drop the support...

May 2020
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Manager

Other Observations & Comments

SAP keeps buying companies because that is what tech companies do these days. SAP acquires a new...

May 2020
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Director

Functionality and Upgrades

BusinessObjects Business Intelligence is not designed for every user. We can click, drag, and drop,...

Apr 2020
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Director

Functionality and Upgrades

When it comes to driving tangible outcomes, BusinessObjects Business Intelligence helps us validate...

Apr 2020
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Director

ROI / Cost (care and feeding)

Overall, SAP tends to be overpriced, and they don’t have the greatest customer service. That is...

Apr 2020
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Director

Other Observations & Comments

Some people thought that BusinessObjects Business Intelligence was going to die as a product and...

Apr 2020
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Director

Other Observations & Comments

BusinessObjects Business Intelligence might be a part of our long-term plans. The issue we have is...

Apr 2020
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Director

Implementation and Training

SAP has left something to be desired in terms of implementation. Their whole maintenance model is...

Apr 2020
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Director

Functionality and Upgrades

SAP has struggled with new technology and product development overall. There have been attempts at...

Apr 2020
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Director

Functionality and Upgrades

BusinessObjects Business Intelligence is a good reporting tool, and it is fine if that is what an...

Apr 2020
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Director

Future Outlook

We are actually going away from the SAP BusinessObjects product. We have the SAP tools, and those...

Dec 2019
 Helpful

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Director

Functionality and Upgrades

One of the things driving me nuts is that we have so many different tools, and we have different...

Dec 2019
 Helpful

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Director

Other Observations & Comments

SAP needs to incorporate more big data and AI into their strategy. I know a lot of vendors are doing...

Dec 2019
 Helpful

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Director

Future Outlook

We will have SAP’s product for a while, but it isn’t really a requirement anymore. I would probably...

Dec 2019
 Helpful

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Director

Relationship

SAP is good about keeping all their promises, and we have a good relationship with them.

Dec 2019
 Helpful

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Director

ROI / Cost (care and feeding)

The product is priced ridiculously, and SAP doesn't care. They know the price is bad, but they...

Dec 2019
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Director

Functionality and Upgrades

There are some usability improvements that could be made to the product, but SAP hasn't changed the...

Dec 2019
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Director

Technology

SAP does a great job of releasing products and helping us. The BusinessObjects product just hasn't...

Dec 2019
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Director

Service and Support

SAP is pretty good about customer service. The vendor is very responsive, especially when we have an...

Dec 2019
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Director

Other Observations & Comments

We aren't getting as much of a push in our SAP environment from our user base. The system is just...

Dec 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We use the system a lot when we have to go to our data warehouse. When we have to customize reports,...

Dec 2019
 Helpful

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Director

Other Observations & Comments

I don't know what would happen if we were starting fresh. I am not sure that I would purchase the...

Nov 2019
 Helpful

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Director

Relationship

The vendor hasn't nickel-and-dimed us, but their licensing is confusing. It is probably more...

Nov 2019
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Director

Technology

SAP's product is solid, but the system's user interface is dated. From an everyday productive...

Nov 2019
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VP/Other Executive

Service and Support

We have BusinessObjects Business Intelligence on top of our big data platform environment, and that...

Nov 2019
 Helpful

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VP/Other Executive

Other Observations & Comments

SAP could improve their ability to interact with the IT architectural side to help drive full...

Nov 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

I am responsible for more than just data and BI, so the cost of the tool is obviously a big...

Oct 2019
 Helpful

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VP/Other Executive

Future Outlook

SAP is part of our long-term plans with the caveat that we may be reevaluating that decision in a...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

We built the system the way we needed it to work, and it does what we need it to do. We basically...

Sep 2019
 Helpful

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Manager

Functionality and Upgrades

We have to use SAP's product. We tried to get rid of the product, but we couldn't. It is a...

Sep 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

There are tools other than SAP's that we find to be more valuable; they meet our needs better than...

Aug 2019
 Helpful

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Director

Functionality and Upgrades

SAP is awesome at driving outcomes. SAP allows end users to get some pretty basic data out of the...

Aug 2019
 Helpful

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Director

Interfacing and Integration

One of my biggest complaints about SAP's web intelligence tool is that a lot of work is required on...

Aug 2019
 Helpful

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Director

Service and Support

SAP's product is really nice. The organization that supports the product is nonexistent. SAP isn't...

Apr 2019
 Helpful

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Director

Technology

SAP is a big company with a lot of legacy clients to support. They have to keep data centers on-site...

Apr 2019
 Helpful

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Director

Relationship

Our other vendors reach out to us on a regular basis to get our input on how their products are...

Apr 2019
 Helpful

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Director

Technology

We want to keep SAP's tool. Using the system takes a lot of training and experience. We are looking...

Apr 2019
 Helpful

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Director

Technology

I would tell SAP to focus on the product first because I don’t think service is going to matter if...

Apr 2019
 Helpful

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Manager

Service and Support

SAP's support has been nonexistent. We generally have to figure out how to do things by searching...

Apr 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We are using BusinessObjects Business Intelligence to pull data from our patient accounting and EMR...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

SAP needs to make BusinessObjects Business Intelligence easier to use. The tools are okay for our IT...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

The tool has many layers. I don’t think SAP has done a good job of consolidating their product...

Apr 2019
 Helpful

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Director

Interfacing and Integration

SAP's product meets our needs and integrates reporting with our EMR. If I had to start over and I...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

I would like to see improvements in self-service reporting and visualization. SAP's product needs to...

Apr 2019
 Helpful

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Director

Technology

SAP delivered a poor product with v.2.0 of SAP Lumira. Version 2.1 has better stability but still...

Feb 2019
 Helpful

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Director

Functionality and Upgrades

With SAP HANA and SAP Analytics Cloud as the future, we are not sure about the long-term viability...

Feb 2019
 Helpful

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CIO

Future Outlook

We are actively moving away from SAP’s analytics platform. I hope to not have anything on SAP’s...

Sep 2018
 Helpful

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CIO

Relationship

SAP gives us no support. They just aren’t a partner.

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

Based on what we have seen, the SAP product doesn't seem to be quite finished. We just don't know....

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

We haven't been impressed with the SAP product. It is cumbersome and awkward to use, and we can't...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

There have been some issues with data selection and with SAP's implementation consulting. There were...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

We have compared the features in the SAP product to the visualizations in other systems, and there...

Sep 2018
 Helpful

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Win/Loss - Why they were selected (by current clients)

We went with SAP, but we didn’t have much of a choice. We are kind of wed to SAP because their...

Jul 2018
 Helpful

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Director

Other Observations & Comments

BusinessObjects Business Intelligence is our enterprise reporting platform, so it meets that need....

Jun 2018
 Helpful

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Director

Service and Support

I have not seen any new features from SAP in two or three years. So I don't know whether they are...

Apr 2018
 Helpful

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Director

Functionality and Upgrades

BusinessObjects Business Intelligence doesn't have any issues. Some of the newer tool interfaces...

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

BusinessObjects Business Intelligence supports the Epic piece, so we are able to do our reporting....

Apr 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

We have deployed SAP Lumira, which is now a standard part of the BI suite. That is our data...

Apr 2018
 Helpful

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Manager

Functionality and Upgrades

The system can be customized. But out of the box, the system is not user friendly.

Apr 2018
 Helpful

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Manager

Service and Support

SAP is missing continual education. They are missing the ball with the service and support that then...

Apr 2018
 Helpful

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Manager

Other Observations & Comments

SAP does not drive tangible outcomes much. We mostly do the analysis ourselves as the user of those...

Apr 2018
 Helpful

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Manager

Service and Support

SAP does some products that would help us close our gaps, but we haven't purchased those products...

Apr 2018
 Helpful

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Manager

Functionality and Upgrades

We love how BusinessObjects Business Intelligence encompasses the full life cycle of analytics. We...

Apr 2018
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Manager

Functionality and Upgrades

SAP does not use templates that change to make things fit the device the user is on, so we have to...

Mar 2018
 Helpful

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Manager

Service and Support

SAP’s account executive is constantly in touch with us. The account executive visits us when that...

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

SAP has acquired a lot of different analytics companies and has brought their products into the...

Mar 2018
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

SAP was one of the industry leaders several years ago, but many other vendors have been doing a...

Mar 2018