Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Data Visualization and Reporting on your dashboard or bookmark under

(Your Products / Your Organization's Products)


SAP BusinessObjects Business Intelligence Platform Comments
Filtered view: All

KLAS Research Director - Ryan Pretnik
Subject Expert

Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/24/2021 2:57:25 PM and Model.EvProductId = 91931

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Data Visualization and Reporting on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

Functionality and Upgrades

The automation and scheduling processes are extremely useful. The tool can do anything from very...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I don’t see even a remote possibility that we would be getting rid of the solution. On average, SAP...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

SAP does fine with training. The vendor does pretty well with their ongoing support. They have some...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our staff members are satisfied with the system. Our patient accounting people use SAP's system all...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

There are places where the vendor could do a little bit better with delivering new technology to...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have not fully engaged with SAP's Lumira. When we started looking at Lumira, it didn't function...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

SAP’s system has really been a consistent staple and has performed well without any problems. We...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

SAP is having trouble stepping into the cloud area. They are too invested in legacy companies that...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

SAP was the first to market a product with the semantic layer concept. The fact that everything is...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

SAP isn't a partner to me. They are strictly a vendor. One could argue that they aren't even that to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

My biggest complaint about SAP is that they have left us in the dust. They hardly even acknowledge...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

SAP doesn't even seem to know how to charge us, but they nickel-and-dime us. I am shocked at times....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When we need support, we never go to SAP first. We always go somewhere else. Sometimes we get lucky,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

For the price I pay, the quality of the product is good. Of course, it is the responsibility of me...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The product doesn't integrate with any other products; it is a standalone product. The fact that I...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We don't have a direct relationship with SAP. We had to go through a partner. We bought licenses...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

SAP is very expensive. Some of the system's functionality is rather dated and clumsy. We find that...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We are moving away from the SAP product because it has been so cumbersome to work with over the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

From what I have heard from my colleagues in the IT department, SAP has been very responsive during...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

An easy-to-use tool that enables us to pull data from a lot of places and spit out reports is a...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product worked for us at first. As we have evolved, we have started looking for different data...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We recently did several patch upgrades. I have done them before, but SAP has gone in a new direction...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Once we open tickets, SAP is very responsive and gets online with us to walk us through things. I...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have no idea who my account executive is. I sometimes get emails from SAP saying that they might...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

SAP is sending us annual maintenance things; otherwise, our people would want to drop the support...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

SAP keeps buying companies because that is what tech companies do these days. SAP acquires a new...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

BusinessObjects Business Intelligence is not designed for every user. We can click, drag, and drop,...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

When it comes to driving tangible outcomes, BusinessObjects Business Intelligence helps us validate...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Overall, SAP tends to be overpriced, and they don’t have the greatest customer service. That is...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Some people thought that BusinessObjects Business Intelligence was going to die as a product and...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

BusinessObjects Business Intelligence might be a part of our long-term plans. The issue we have is...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

SAP has left something to be desired in terms of implementation. Their whole maintenance model is...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

SAP has struggled with new technology and product development overall. There have been attempts at...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

BusinessObjects Business Intelligence is a good reporting tool, and it is fine if that is what an...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF