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Commentary Summary
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User Commentary
Relationship
It is difficult to get past tier-one support at SAP. The tier-one support is just not very...
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Culture
At one point, we had no idea who our account representative at SAP was. We couldn’t even pay our...
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Product
Someone looking at SAP BusinessObjects should certainly only evaluate their cloud-native...
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Loyalty, Product
We have decided that SAP BusinessObjects is not our go-forward. Several years ago, we compared lots...
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Product
SAP BusinessObjects doesn’t have automatic upgrades; we do them ourselves. SAP's technology stack is...
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Loyalty, Product
It has been an interesting ride with SAP. When we started out, we were primarily a Crystal Reports...
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Operations
The development aspects of the product have been pretty dicey. We administer everything locally and...
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Culture, Relationship
From a customer-vendor relationship perspective, I have had multiple sales representatives with SAP....
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Relationship, Product
The biggest issue that I have with SAP BusinessObjects as an enterprise BI tool is technical. The...
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Product
The way that we can present our solution, product, or report to a customer is very limited in SAP...
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Loyalty
My scores for SAP BusinessObjects are pretty low, and I think that is just a reflection of what I...
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Relationship, Operations
I would bring up my concerns to SAP if anybody would talk to me. I don't have good engagement from...
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Operations
SAP BusinessObjects is not intuitive, so it requires some up-front training. However, once we get...
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Relationship, Product, Value
From a maintenance perspective, the product takes a lot of resources to support. That is one of the...
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