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SAP BusinessObjects Business Intelligence Platform Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
The automation and scheduling processes are extremely useful. The tool can do anything from very...
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VP/Other Executive
Relationship
I don’t see even a remote possibility that we would be getting rid of the solution. On average, SAP...
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Manager
Service and Support
SAP does fine with training. The vendor does pretty well with their ongoing support. They have some...
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Manager
Functionality and Upgrades
Our staff members are satisfied with the system. Our patient accounting people use SAP's system all...
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Manager
Technology
There are places where the vendor could do a little bit better with delivering new technology to...
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Manager
Functionality and Upgrades
We have not fully engaged with SAP's Lumira. When we started looking at Lumira, it didn't function...
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Director
Functionality and Upgrades
SAP’s system has really been a consistent staple and has performed well without any problems. We...
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Director
Other Observations & Comments
SAP is having trouble stepping into the cloud area. They are too invested in legacy companies that...
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Manager
Functionality and Upgrades
SAP was the first to market a product with the semantic layer concept. The fact that everything is...
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Manager
Relationship
SAP isn't a partner to me. They are strictly a vendor. One could argue that they aren't even that to...
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Manager
Functionality and Upgrades
My biggest complaint about SAP is that they have left us in the dust. They hardly even acknowledge...
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Manager
ROI / Cost (care and feeding)
SAP doesn't even seem to know how to charge us, but they nickel-and-dime us. I am shocked at times....
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Manager
Service and Support
When we need support, we never go to SAP first. We always go somewhere else. Sometimes we get lucky,...
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Manager
Lessons Learned
For the price I pay, the quality of the product is good. Of course, it is the responsibility of me...
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Manager
Interfacing and Integration
The product doesn't integrate with any other products; it is a standalone product. The fact that I...
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Manager
Relationship
We don't have a direct relationship with SAP. We had to go through a partner. We bought licenses...
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Director
Other Observations & Comments
SAP is very expensive. Some of the system's functionality is rather dated and clumsy. We find that...
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Director
Future Outlook
We are moving away from the SAP product because it has been so cumbersome to work with over the...
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Director
Service and Support
From what I have heard from my colleagues in the IT department, SAP has been very responsive during...
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Director
Functionality and Upgrades
An easy-to-use tool that enables us to pull data from a lot of places and spit out reports is a...
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Director
Functionality and Upgrades
The product worked for us at first. As we have evolved, we have started looking for different data...
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Manager
Functionality and Upgrades
We recently did several patch upgrades. I have done them before, but SAP has gone in a new direction...
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Manager
Service and Support
Once we open tickets, SAP is very responsive and gets online with us to walk us through things. I...
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Manager
Relationship
I have no idea who my account executive is. I sometimes get emails from SAP saying that they might...
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Manager
Functionality and Upgrades
SAP is sending us annual maintenance things; otherwise, our people would want to drop the support...
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Manager
Other Observations & Comments
SAP keeps buying companies because that is what tech companies do these days. SAP acquires a new...
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Director
Functionality and Upgrades
BusinessObjects Business Intelligence is not designed for every user. We can click, drag, and drop,...
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Director
Functionality and Upgrades
When it comes to driving tangible outcomes, BusinessObjects Business Intelligence helps us validate...
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Director
ROI / Cost (care and feeding)
Overall, SAP tends to be overpriced, and they don’t have the greatest customer service. That is...
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Director
Other Observations & Comments
Some people thought that BusinessObjects Business Intelligence was going to die as a product and...
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Director
Other Observations & Comments
BusinessObjects Business Intelligence might be a part of our long-term plans. The issue we have is...
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Director
Implementation and Training
SAP has left something to be desired in terms of implementation. Their whole maintenance model is...
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Director
Functionality and Upgrades
SAP has struggled with new technology and product development overall. There have been attempts at...
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Director
Functionality and Upgrades
BusinessObjects Business Intelligence is a good reporting tool, and it is fine if that is what an...
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