SAP ERP Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Culture, Loyalty
We recently made a decision to move away from SAP. SAP's high-level strategy is still lagging in the...
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Culture, Value
SAP is good at charging for anything that they can charge for in their products. At a high level,...
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Product
SAP ERP is a Cadillac in many ways. It can do a lot, and the configuration layer has been designed...
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Relationship
With SAP ERP, we do not have someone from SAP who is giving us the amount of attention we need....
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Loyalty, Product
SAP is trying to move away from the core payroll system that we use and move everybody to Employee...
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Operations, Product
Once we finished our initial go-live, the system was very easy to use. There is nothing that we need...
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Product
A big thing that we would like to see in the system would be a chain of custody in the supply chain...
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Value
We naturally think we are being nickel-and-dimed by everybody, but SAP has been fair. Things came up...
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Product
People are reluctant to change, so it is hard to judge whether the learning curve is due to the...
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Loyalty
We are optimistic. We went right to SAP S/4HANA, which is a private cloud. I hear from other people...
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Product, Value
We have a high volume of transactions, so with the SAP S/4HANA database, we need more and more...
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Relationship
SAP is a company that doesn’t understand healthcare, so our opportunities to do better with SAP have...
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Relationship, Operations
SAP doesn’t support setting up their stuff, so we have to use third parties to help us, and when we...
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Product
SAP ERP isn’t an awful tool per se. It is just very complex and different from the way healthcare...
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