SAP SuccessFactors Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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Analyst/Coordinator

Relationship

SAP's support team has been good. We have gotten good responses on the support tickets that we have...

Oct 2025
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Analyst/Coordinator

Operations, Product

SAP has updated the learning interface in SAP SuccessFactors. It is an improved interface, but it is...

Oct 2025
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Analyst/Coordinator

Product

We do have an integration of a sort from SAP with a data extract that they provide us with. We have...

Oct 2025
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Analyst/Coordinator

Relationship

We used to pay for the preferred success model from SAP that was supposed to give us faster and more...

Oct 2025
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Analyst/Coordinator

Relationship, Operations, Product

A challenge with SAP SuccessFactors is that we have experienced some issues with our data...

Jan 2025
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Analyst/Coordinator

Loyalty, Product

In general, I like our ability to report on compliance with SAP SuccessFactors. SAP doesn't make...

Jan 2025
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Analyst/Coordinator

Loyalty, Product

SAP is redesigning the entire design interface. That will make finding courses extremely difficult...

Jan 2025
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Analyst/Coordinator

Product

We don't have any way to integrate SAP SuccessFactors with a certain vendor's system, and nobody has...

Jan 2025
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VP/Other Executive

Relationship

SAP's support for the system has been good. In some ways, SAP has been more proactive than we have...

Jan 2025
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VP/Other Executive

Product, Value

We have data exchanges with the claims environment, and SAP is good at not allowing bad data in....

Jan 2025
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