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SuccessFactors Comments
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Subject Expert
Commentary Summary
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User Commentary
CIO
We are not investing in SuccessFactors. We will transition away from SuccessFactors to another system....
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Manager
We like SuccessFactors' user administration. The system is pretty straightforward when it comes to...
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Manager
The platform works as the vendor claimed. We can see where the system does things that it is being...
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Manager
The worst thing about SuccessFactors is not the platform at all. It is the actual technical support...
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Manager
We would buy SuccessFactors again. We think that the key is really knowing what the business intents...
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Manager
The platform can meet all of the things that we are being asked for, but the business doesn't always...
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Director
Anytime we requested a change, it took forever for the change to be made. I will miss the...
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Manager
Delivering new technology is challenging. The vendor prides themselves on providing updates to meet...
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Manager
The vendor’s support has been awful for years. Getting the support that we need takes far too long....
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Manager
We purchased SAP’s preferred care support model. Having an actual customer support manager working...
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Manager
I don’t think SuccessFactors is really worth the money. I wouldn’t pay what we are paying for the...
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Manager
SAP does a really good job of trying to reach out. They have newsletters that they make sure we are...
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Manager
We will be switching off SuccessFactors in an effort to align everything onto one new platform....
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Manager
For SuccessFactors, we did use a third-party implementation partner, and that was a bad experience...
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Manager
One of the biggest challenges with SuccessFactors is the vendor advertised a fully integrated...
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Manager
I would almost say that integration and interoperability are not applicable. We are in a situation...
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Manager
The product is fairly intuitive. When I think about the user interface, there are certain things...
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