PicomEnterprise Cardiology Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 10:43:19 PM and Model.EvProductId = 2069

Commentary Summary

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Neither
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User Commentary

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CIO

Future Outlook

Our doctors actually had a good experience with the product, but we are in the process of replacing...

May 2020
 Helpful

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CIO

Interfacing and Integration

PicomEnterprise Cardiology is not directly or easily integrated with our EMR, so it isn't as easy to...

May 2020
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Analyst/Coordinator

Service and Support

We had a project manager who was unresponsive to emails. That person would send outdated...

Apr 2020
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Analyst/Coordinator

Sales and Contracting

Maybe under different circumstances I would give ScImage another shot because I do think our...

Apr 2020
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Analyst/Coordinator

Service and Support

I never heard from the vendor unless I called them about a problem, including when they would...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The vendor wasn’t meeting our needs, so we went to someone else. That is brutal, but that is the...

Apr 2020
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Manager

ROI / Cost (care and feeding)

ScImage gets really touchy and costly with even minor things like the licensing, so every time we...

May 2019
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Manager

Service and Support

PicomEnterprise Cardiology doesn’t seem to have anything running in the background to proactively...

May 2019
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Analyst/Coordinator

Functionality and Upgrades

We have been very disappointed with ScImage. The vendor consistently breaks promises. The system...

Nov 2018
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Manager

Functionality and Upgrades

PicomEnterprise Cardiology is easy to use, so people like it. However, the system doesn’t have the...

Jul 2018
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Manager

Other Observations & Comments

ScImage is easier to get ahold of for support than some of our other vendors. However, ScImage...

Jul 2018
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Director

Functionality and Upgrades

We use PicomEnterprise Cardiology in our cath lab, vascular area, and echo area. The system has been...

Jun 2018
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Manager

Sales and Contracting

The best thing about PicomEnterprise Cardiology is that there is a web client. As long as we are...

Apr 2018
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Manager

Sales and Contracting

The cost of a backup system is horrendous. ScImage has backup systems, but customers have to...

Apr 2018
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Manager

Relationship

There is no executive involvement from ScImage. They don’t reach out, and they don’t check in or...

Apr 2018
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Director

Functionality and Upgrades

We are successfully using PicomEnterprise Cardiology for echo work, vascular work, and the cath lab....

Feb 2018
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Manager

Other Observations & Comments

If we had been allowed to spend more money on PicomEnterprise Cardiology, the product could have...

Jan 2018
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Manager

Service and Support

If PicomEnterprise Cardiology could interface better, that would solve some issues. I developed a...

Jan 2018
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Manager

Other Observations & Comments

There were things that Sclmage was able to do for us. I guess that falls under the support umbrella....

Jan 2018
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Manager

Lessons Learned

ScImage offers a cloud-based module for the product. That module is junk. The support is bad, and...

Jan 2018
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Manager

Other Observations & Comments

I have seen PicomEnterprise Cardiology used at other facilities where the providers spent a little...

Jan 2018
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Manager

Functionality and Upgrades

I have to do some troubleshooting with PicomEnterprise Cardiology. The system has processors. A...

Dec 2017
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Manager

Service and Support

When we call ScImage, we usually get a front-line support person that doesn’t know anything about...

Dec 2017
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Manager

Other Observations & Comments

We want to look elsewhere, but we have invested a lot in making PicomEnterprise Cardiology work. We...

Dec 2017
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