PicomEnterprise Cardiology
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Director

Interfacing and Integration

We have to do a lot of things manually within ScImage's product, such as copying and pasting or...

Nov 2022
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Director

Future Outlook

It looks like the vendor has fixed many of the solution's problems. The system is becoming more...

Nov 2022
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Director

Service and Support

I don't know whether the vendor's emails have gone to the wrong place in our organization, but we...

Nov 2022
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Analyst/Coordinator

Other Observations & Comments

ScImage has new client versions that are released really quickly to address any issues. When ScImage...

Oct 2022
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Analyst/Coordinator

Interfacing and Integration

PicomEnterprise Cardiology works very well with our EMR integration. We went through a whole encrypt...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

With regard to reading echoes from all of the different facilities, ScImage has partitioned things...

Oct 2022
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Analyst/Coordinator

Service and Support

We point ScImage in the direction that we want PicomEnterprise Cardiology to go, and the vendor...

Oct 2022
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Analyst/Coordinator

Service and Support

ScImage has a remote monitoring service that supposedly alerts them when we have issues on any...

Oct 2022
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Director

Functionality and Upgrades

We have had struggles with the system and cardiology. Part of our issue is that there is a...

Jun 2022
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Director

Functionality and Upgrades

The system is pretty user friendly. Fixing things is easy.

Jun 2022
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Director

Service and Support

The vendor's customer service staff is fine. They respond and can help us with things.

Jun 2022
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Director

Implementation and Training

After applications came in, there were crickets. There was no follow-up. The vendor said they would...

Jun 2022
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Director

Relationship

The vendor executives don't reach out at all. Vendor executives or account managers should follow up...

Jun 2022
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