
Commentary Summary
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User Commentary
Interfacing and Integration
We have to do a lot of things manually within ScImage's product, such as copying and pasting or...
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Future Outlook
It looks like the vendor has fixed many of the solution's problems. The system is becoming more...
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Service and Support
I don't know whether the vendor's emails have gone to the wrong place in our organization, but we...
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Other Observations & Comments
ScImage has new client versions that are released really quickly to address any issues. When ScImage...
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Interfacing and Integration
PicomEnterprise Cardiology works very well with our EMR integration. We went through a whole encrypt...
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Functionality and Upgrades
With regard to reading echoes from all of the different facilities, ScImage has partitioned things...
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Service and Support
We point ScImage in the direction that we want PicomEnterprise Cardiology to go, and the vendor...
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Service and Support
ScImage has a remote monitoring service that supposedly alerts them when we have issues on any...
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Functionality and Upgrades
We have had struggles with the system and cardiology. Part of our issue is that there is a...
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Functionality and Upgrades
The system is pretty user friendly. Fixing things is easy.
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Service and Support
The vendor's customer service staff is fine. They respond and can help us with things.
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Implementation and Training
After applications came in, there were crickets. There was no follow-up. The vendor said they would...
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Relationship
The vendor executives don't reach out at all. Vendor executives or account managers should follow up...
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