ScribeEMR Virtual Scribes Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Relationship
In considering opportunities for improvement, I think there could be more executive involvement and...
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Relationship
ScribeEMR provides excellent service, and their team is very responsive to our day-to-day needs. We...
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Services, Value
ScribeEMR's service has definitely improved our workflow because our providers can actually see more...
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Relationship, Services
It has been a while since we started doing this work with ScribeEMR, and there has been no turnover...
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Relationship
We have already got another service from ScribeEMR because they were great at scribing. Our...
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Relationship
ScribeEMR is empowered to solve our problems, and every once in a while, they will bring in an...
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Relationship
ScribeEMR is the most consistent human resource that we have. If someone calls off or gets sick,...
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Services
With ScribeEMR's services, when we start the day, the providers turn on their computers and hear the...
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Relationship
If we want to do something or change something and I say that we will follow back up on a certain...
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Value
I don't think we can get ScribeEMR's pricing anywhere else, and it is consistent, so we can budget...
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Relationship, Services
The provider that uses ScribeEMR really benefits from it because they are very happy with the...
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Value
I think our expectations are what ScribeEMR does. They don't exceed them, but they do what is needed....
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Relationship, Services
ScribeEMR connects via phone. Sometimes the connection isn't always very good. Sometimes there might...
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Relationship, Services
ScribeEMR has great communication. If the scribe is not able to get ahold of or get through to the...
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Value
With ScribeEMR, we set up an agreement to pay a fixed fee per month, so the billing is pretty...
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Relationship
Our engagement with ScribeEMR was a bit of a struggle at first. The initial scribe did not meet...
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Services, Value
In the long term, ScribeEMR can reduce physician burnout for sure. All our notes were closed by the...
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Relationship
The scribes did what they said they would. Whenever I had to call somebody to ask a question, I...
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Relationship, Operations, Services
The scribe from ScribeEMR was great, but I have some feedback. The scribe we worked with was...
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Relationship, Operations, Services
When one of our scribes was away for an extended time, ScribeEMR didn’t leave us without a scribe....
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Value
We have seen a very noticeable difference in capturing the clinical quality measures that a lot of...
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Value
ScribeEMR’s charges are a set rate, so it is very easy to budget. Over time, while a lot of other...
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Loyalty, Services
ScirbeEMR can anticipate things and prepare charts for some preventive health and clinical quality...
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Relationship
ScribeEMR has people who know the system. Considering how things went sideways during COVID-19, the...
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Services, Value
An outcome we have seen from ScribeEMR is improved documentation. The medical documentation meets...
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Relationship
My favorite things about working with the firm have to do with specific scribes. Everyone at...
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Relationship, Services
ScribeEMR needs to follow their chain of command. Although many scribes can speak and understand the...
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Relationship
The daily communication between us and ScribeEMR is fluid both ways. They answer questions right...
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Services
I would like a cleaner process to upload dictations and receive transcriptions. Maybe there could be...
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Relationship, Services
There are times when the vendor changes the assigned scribe and the replacement is not as good as...
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Relationship, Services
The vendor’s core strength is that they have dedicated remote scribes. The one that is normally...
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Services, Value
ScribeEMR has had a highly positive impact on my documentation time. I don’t have to think about...
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Operations, Services
When my scribe is out for whatever reason, I use the backup scribes, and I teach them more than they...
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Value
My blood pressure has been down a lot since using ScribeEMR. I also go home two hours earlier. The...
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Relationship
The people from ScribeEMR have been extremely responsive. If I am running late for any reason, they...
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Relationship
ScribeEMR is working well for us in some capacities. They are an easy and very accommodating company...
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Relationship
ScribeEMR is very attentive. Their communication is great, as is their desire to improve. They...
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Services
ScribeEMR could do more. We are using a system right now where the video-call feature works well....
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Value
I wouldn’t buy ScribeEMR's services again because we don't think we have had a return on our...
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Relationship, Services, Value
I understand that our issues are not fully ScribeEMR's fault, but the promptness of our charting has...
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