ScribeEMR Virtual Scribes Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship
In case an assigned scribe is unavailable, the firm always tells us who is going to be replacing...
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Services, Value
Before we engaged with this firm, our documentation wouldn't get scribed on the same day. Using the...
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Value
The firm has a set rate for the charges for our virtual scribing, and it hasn't changed. The firm...
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Services, Value
Overall, things have gone well with ScribeEMR Some outcomes we have seen from using ScribeEMR are...
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Services
One wish-list item for ScribeEMR would probably be opening up a bit more for other teams to...
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Relationship, Services
ScribeEMR is very knowledgeable in terms of medical terminology and what we need, and they seem to...
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Operations
I would tell someone looking at ScribeEMR to make sure that they carve out enough time to get...
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Relationship, Services
We have limited use of ScribeEMR, but we are satisfied with their performance. The quality and...
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Relationship
I found out about ScribeEMR through the hospital because I was sharing an office with someone who...
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Value
The firm charges a flat rate. We have to use them for a certain number of hours per month, but it is...
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Relationship
My experience with ScribeEMR is not universal. My partner was not as happy with the scribing service...
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Relationship
One way the firm exceeds our expectations is in terms of communication with management. If I have...
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Services, Value
Our scribe is so good. They improve billing documentation. For example, the scribe will notify me...
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Relationship, Services
I have been with my current scribe for a long time, and I have had very few scribes since I started....
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Relationship
In considering opportunities for improvement, I think there could be more executive involvement and...
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Relationship
ScribeEMR provides excellent service, and their team is very responsive to our day-to-day needs. We...
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Services, Value
ScribeEMR's service has definitely improved our workflow because our providers can actually see more...
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Relationship, Services
It has been a while since we started doing this work with ScribeEMR, and there has been no turnover...
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Relationship
We have already got another service from ScribeEMR because they were great at scribing. Our...
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Relationship
ScribeEMR is empowered to solve our problems, and every once in a while, they will bring in an...
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Relationship
ScribeEMR is the most consistent human resource that we have. If someone calls off or gets sick,...
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Services
With ScribeEMR's services, when we start the day, the providers turn on their computers and hear the...
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Relationship
If we want to do something or change something and I say that we will follow back up on a certain...
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Value
I don't think we can get ScribeEMR's pricing anywhere else, and it is consistent, so we can budget...
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Relationship, Services
The provider that uses ScribeEMR really benefits from it because they are very happy with the...
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Value
I think our expectations are what ScribeEMR does. They don't exceed them, but they do what is needed....
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Relationship, Services
ScribeEMR connects via phone. Sometimes the connection isn't always very good. Sometimes there might...
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Relationship, Services
ScribeEMR has great communication. If the scribe is not able to get ahold of or get through to the...
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Value
With ScribeEMR, we set up an agreement to pay a fixed fee per month, so the billing is pretty...
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Relationship
Our engagement with ScribeEMR was a bit of a struggle at first. The initial scribe did not meet...
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Services, Value
In the long term, ScribeEMR can reduce physician burnout for sure. All our notes were closed by the...
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Relationship
The scribes did what they said they would. Whenever I had to call somebody to ask a question, I...
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Relationship, Operations, Services
The scribe from ScribeEMR was great, but I have some feedback. The scribe we worked with was...
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Relationship, Operations, Services
When one of our scribes was away for an extended time, ScribeEMR didn’t leave us without a scribe....
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Value
We have seen a very noticeable difference in capturing the clinical quality measures that a lot of...
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Value
ScribeEMR’s charges are a set rate, so it is very easy to budget. Over time, while a lot of other...
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Loyalty, Services
ScirbeEMR can anticipate things and prepare charts for some preventive health and clinical quality...
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Relationship
ScribeEMR has people who know the system. Considering how things went sideways during COVID-19, the...
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Services, Value
An outcome we have seen from ScribeEMR is improved documentation. The medical documentation meets...
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Relationship
My favorite things about working with the firm have to do with specific scribes. Everyone at...
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Relationship, Services
ScribeEMR needs to follow their chain of command. Although many scribes can speak and understand the...
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Relationship
The daily communication between us and ScribeEMR is fluid both ways. They answer questions right...
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Services
I would like a cleaner process to upload dictations and receive transcriptions. Maybe there could be...
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Relationship, Services
There are times when the vendor changes the assigned scribe and the replacement is not as good as...
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Relationship, Services
The vendor’s core strength is that they have dedicated remote scribes. The one that is normally...
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