ScribeEMR Virtual Scribes Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship, Value
I would use ScribeEMR's services again if it were in our price range, but the price difference is so...
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Relationship, Operations
We essentially didn't have any turnover with the virtual scribes. I stayed with the same person the...
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Relationship, Operations
ScribeEMR helped me see my family more. The impact that the firm's scribe service had on clinician...
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Relationship, Operations, Value
Due to the outcomes we have seen from ScribeEMR, we have happy providers and fewer claims being held...
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Services
We quite often have connection problems with our ScribeEMR scribes. I don’t know whose fault that...
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Relationship, Operations
I have overheard one of my providers having to explain more to a ScribeEMR scribe after a visit and...
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Relationship, Operations, Services
I like the people I have talked to at ScribeEMR. They are really nice people, and they are easy to...
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Value
There might be an opportunity for the cost of ScribeEMR to be lowered. I know that they are remote...
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Relationship
The firm's customer service and willingness to work with our organizational needs were outstanding.
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Services
We have some scribes from ScribeEMR, and one is much better than the others. We have a lot of errors...
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Services, Value
Using ScribeEMR's scribe services, we have definitely seen improved same-day closures on some notes....
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Value
ScribeEMR has a flat rate for the virtual scribe. But since one of our doctors is working a lot, the...
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Relationship
There was a learning curve, but ScribeEMR has consistently exceeded our expectations. The scribes...
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Operations, Value
With ScribeEMR, we have had less physician burnout and more patients seen. Because of that, we have...
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Relationship, Operations, Services
ScribeEMR consistently exceeded our expectations, but we had to club them like baby seals at the...
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Loyalty, Relationship, Services
We can collaborate with the ScribeEMR's leadership. They are receptive to accepting our concerns,...
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Operations, Value
I think we are on the cusp of the service providing a high impact. The impact from the firm has been...
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Loyalty, Relationship, Value
We have seen better throughput and a more efficient use of everybody's time with the on-site staff...
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Services
With ScribeEMR's virtual scribes, the providers are able to finish their charting and notes, so we...
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Relationship, Services
We never experience scribe turnover with ScribeEMR. We have the same one that we have had for a long...
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Relationship, Value
ScribeEMR has one price, and it doesn't change. The firm worked with us on billing during COVID-19...
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Services
One of my providers has had one of ScribeEMR's scribes for a long time, so we haven’t had an issue...
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Operations, Value
ScribeEMR's service has been very positive for my providers' documentation time. For a provider who...
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Relationship, Services
With ScribeEMR's virtual scribes, the turnover is pretty frequent.
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Relationship, Services
ScribeEMR's virtual scribes could have more accurate documentation. Pronouns are sometimes an issue,...
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Services, Value
With ScribeEMR's virtual scribes, we have had decreased physician burnout and better retention.
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Loyalty, Value
The scribing world is changing with AI, so if somebody wanted human scribes, I would recommend...
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Relationship, Services
ScribeEMR is continuously soliciting quality feedback from our providers. They have a pretty robust...
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Relationship, Services
ScribeEMR is an excellent partner; they are always with us, always available, and always looking at...
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Loyalty, Operations, Services
ScribeEMR is excellent. They are very responsive. If a doctor loses a connection for whatever...
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Operations, Value
ScribeEMR is absolutely invaluable. The tangible outcomes are that we have notes as were dictated to...
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Value
ScribeEMR does not nitpick us on charges, and that is very helpful on the operational-expense side;...
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Operations, Services
We have had the same scribes while using ScribeEMR, and the nice thing is that if one of them is...
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Relationship, Services
If ScribeEMR feels like they need to bring somebody else in, they will. But the staff they have in...
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Operations, Value
ScribeEMR has improved our workflow. We have a more consistent end to our day. We never knew when it...
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Services
I was lucky that ScribeEMR is the same firm that our other facility was using, so the switch was...
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Value
ScribeEMR is great. I don't know what their compensation is for their employees, but they had a...
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Services, Value
When I was doing my own scribing and seeing the same number of patients, I would stay until 10:00...
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Relationship
The firm is very responsive. If I have a problem, I can contact executives from the firm, and they...
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Relationship
One of my providers said that they don’t even use ScribeEMR's service anymore because it takes more...
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Relationship, Services
Our arrangement with ScribeEMR has been an ongoing process. There is a lot of difficulty with the...
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Operations, Services
When ScribeEMR's people are listening to conversations, they should not repeat those conversations...
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Loyalty
We tried to buy the virtual medical office service from ScribeEMR, but they failed miserably. They...
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Operations, Services
ScribeEMR has a timely closure of charts. Their documentation and charting are good, and most of...
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Relationship
ScribeEMR could do better at listening carefully. They need to follow what has been laid out in a...
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Loyalty, Value
Our EMR is driving the outcomes; ScribeEMR is not. They were a great idea, and we paid for them...
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Loyalty, Services
ScribeEMR's virtual scribes were great. We had a learning curve with them, and language was a...
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Relationship, Services
We work with a ScribeEMR team via email, and they are very responsive right away. If we have any...
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Operations, Services
ScribeEMR could make their file share system a little easier. Currently, we use a website where we...
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Relationship, Services, Value
ScribeEMR has helped to improve our workflow. The turnaround time is pretty quick with them, and...
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