ScribeEMR Virtual Scribes Commentary
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Don Seamons
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KLAS Research Director - Don Seamons
 
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Director

Relationship, Services

With ScribeEMR's virtual scribes, the turnover is pretty frequent.

Jun 2025
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Director

Relationship, Services

ScribeEMR's virtual scribes could have more accurate documentation. Pronouns are sometimes an issue,...

Jun 2025
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Director

Services, Value

With ScribeEMR's virtual scribes, we have had decreased physician burnout and better retention.

Jun 2025
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Director

Loyalty, Value

The scribing world is changing with AI, so if somebody wanted human scribes, I would recommend...

Jun 2025
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Director

Relationship, Services

ScribeEMR is continuously soliciting quality feedback from our providers. They have a pretty robust...

Jun 2025
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Manager

Relationship, Services

ScribeEMR is an excellent partner; they are always with us, always available, and always looking at...

Jun 2025
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Manager

Loyalty, Operations, Services

ScribeEMR is excellent. They are very responsive. If a doctor loses a connection for whatever...

Jun 2025
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Manager

Operations, Value

ScribeEMR is absolutely invaluable. The tangible outcomes are that we have notes as were dictated to...

Jun 2025
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Manager

Value

ScribeEMR does not nitpick us on charges, and that is very helpful on the operational-expense side;...

Jun 2025
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Manager

Operations, Services

We have had the same scribes while using ScribeEMR, and the nice thing is that if one of them is...

Jun 2025
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Manager

Relationship, Services

If ScribeEMR feels like they need to bring somebody else in, they will. But the staff they have in...

Jun 2025
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Manager

Operations, Value

ScribeEMR has improved our workflow. We have a more consistent end to our day. We never knew when it...

Jun 2025
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CEO/President

Services

I was lucky that ScribeEMR is the same firm that our other facility was using, so the switch was...

May 2025
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CEO/President

Value

ScribeEMR is great. I don't know what their compensation is for their employees, but they had a...

May 2025
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CEO/President

Services, Value

When I was doing my own scribing and seeing the same number of patients, I would stay until 10:00...

May 2025
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CEO/President

Relationship

The firm is very responsive. If I have a problem, I can contact executives from the firm, and they...

May 2025
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Manager

Relationship

One of my providers said that they don’t even use ScribeEMR's service anymore because it takes more...

May 2025
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Manager

Relationship, Services

Our arrangement with ScribeEMR has been an ongoing process. There is a lot of difficulty with the...

May 2025
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Manager

Operations, Services

When ScribeEMR's people are listening to conversations, they should not repeat those conversations...

Mar 2025
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Manager

Loyalty

We tried to buy the virtual medical office service from ScribeEMR, but they failed miserably. They...

Mar 2025
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Manager

Operations, Services

ScribeEMR has a timely closure of charts. Their documentation and charting are good, and most of...

Mar 2025
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Manager

Relationship

ScribeEMR could do better at listening carefully. They need to follow what has been laid out in a...

Mar 2025
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Manager

Loyalty, Value

Our EMR is driving the outcomes; ScribeEMR is not. They were a great idea, and we paid for them...

Mar 2025
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Manager

Loyalty, Services

ScribeEMR's virtual scribes were great. We had a learning curve with them, and language was a...

Mar 2025
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Analyst/Coordinator

Relationship, Services

We work with a ScribeEMR team via email, and they are very responsive right away. If we have any...

Mar 2025
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Analyst/Coordinator

Operations, Services

ScribeEMR could make their file share system a little easier. Currently, we use a website where we...

Mar 2025
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Analyst/Coordinator

Relationship, Services, Value

ScribeEMR has helped to improve our workflow. The turnaround time is pretty quick with them, and...

Mar 2025
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Manager

Relationship

In case an assigned scribe is unavailable, the firm always tells us who is going to be replacing...

Oct 2024
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Manager

Services, Value

Before we engaged with this firm, our documentation wouldn't get scribed on the same day. Using the...

Oct 2024
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Manager

Value

The firm has a set rate for the charges for our virtual scribing, and it hasn't changed. The firm...

Oct 2024
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Manager

Services, Value

Overall, things have gone well with ScribeEMR. Some outcomes we have seen from using ScribeEMR are...

Oct 2024
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Manager

Services

One wish-list item for ScribeEMR would probably be opening up a bit more for other teams to...

Oct 2024
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Manager

Relationship, Services

ScribeEMR is very knowledgeable in terms of medical terminology and what we need, and they seem to...

Oct 2024
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Manager

Operations

I would tell someone looking at ScribeEMR to make sure that they carve out enough time to get...

Oct 2024
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Manager

Relationship, Services

We have limited use of ScribeEMR, but we are satisfied with their performance. The quality and...

Aug 2024
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CEO/President

Relationship

I found out about ScribeEMR through the hospital because I was sharing an office with someone who...

Aug 2024
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CEO/President

Value

The firm charges a flat rate. We have to use them for a certain number of hours per month, but it is...

Aug 2024
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CEO/President

Relationship

My experience with ScribeEMR is not universal. My partner was not as happy with the scribing service...

Aug 2024
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CEO/President

Relationship

One way the firm exceeds our expectations is in terms of communication with management. If I have...

Aug 2024
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CEO/President

Services, Value

Our scribe is so good. They improve billing documentation. For example, the scribe will notify me...

Aug 2024
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CEO/President

Relationship, Services

I have been with my current scribe for a long time, and I have had very few scribes since I started....

Aug 2024
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Director

Relationship

In considering opportunities for improvement, I think there could be more executive involvement and...

Jul 2024
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Director

Relationship

ScribeEMR provides excellent service, and their team is very responsive to our day-to-day needs. We...

Jul 2024
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