ScribeEMR Virtual Scribes Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Services
With ScribeEMR's virtual scribes, the turnover is pretty frequent.
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Relationship, Services
ScribeEMR's virtual scribes could have more accurate documentation. Pronouns are sometimes an issue,...
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Services, Value
With ScribeEMR's virtual scribes, we have had decreased physician burnout and better retention.
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Loyalty, Value
The scribing world is changing with AI, so if somebody wanted human scribes, I would recommend...
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Relationship, Services
ScribeEMR is continuously soliciting quality feedback from our providers. They have a pretty robust...
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Relationship, Services
ScribeEMR is an excellent partner; they are always with us, always available, and always looking at...
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Loyalty, Operations, Services
ScribeEMR is excellent. They are very responsive. If a doctor loses a connection for whatever...
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Operations, Value
ScribeEMR is absolutely invaluable. The tangible outcomes are that we have notes as were dictated to...
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Value
ScribeEMR does not nitpick us on charges, and that is very helpful on the operational-expense side;...
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Operations, Services
We have had the same scribes while using ScribeEMR, and the nice thing is that if one of them is...
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Relationship, Services
If ScribeEMR feels like they need to bring somebody else in, they will. But the staff they have in...
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Operations, Value
ScribeEMR has improved our workflow. We have a more consistent end to our day. We never knew when it...
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Services
I was lucky that ScribeEMR is the same firm that our other facility was using, so the switch was...
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Value
ScribeEMR is great. I don't know what their compensation is for their employees, but they had a...
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Services, Value
When I was doing my own scribing and seeing the same number of patients, I would stay until 10:00...
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Relationship
The firm is very responsive. If I have a problem, I can contact executives from the firm, and they...
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Relationship
One of my providers said that they don’t even use ScribeEMR's service anymore because it takes more...
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Relationship, Services
Our arrangement with ScribeEMR has been an ongoing process. There is a lot of difficulty with the...
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Operations, Services
When ScribeEMR's people are listening to conversations, they should not repeat those conversations...
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Loyalty
We tried to buy the virtual medical office service from ScribeEMR, but they failed miserably. They...
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Operations, Services
ScribeEMR has a timely closure of charts. Their documentation and charting are good, and most of...
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Relationship
ScribeEMR could do better at listening carefully. They need to follow what has been laid out in a...
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Loyalty, Value
Our EMR is driving the outcomes; ScribeEMR is not. They were a great idea, and we paid for them...
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Loyalty, Services
ScribeEMR's virtual scribes were great. We had a learning curve with them, and language was a...
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Relationship, Services
We work with a ScribeEMR team via email, and they are very responsive right away. If we have any...
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Operations, Services
ScribeEMR could make their file share system a little easier. Currently, we use a website where we...
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Relationship, Services, Value
ScribeEMR has helped to improve our workflow. The turnaround time is pretty quick with them, and...
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Relationship
In case an assigned scribe is unavailable, the firm always tells us who is going to be replacing...
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Services, Value
Before we engaged with this firm, our documentation wouldn't get scribed on the same day. Using the...
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Value
The firm has a set rate for the charges for our virtual scribing, and it hasn't changed. The firm...
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Services, Value
Overall, things have gone well with ScribeEMR. Some outcomes we have seen from using ScribeEMR are...
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Services
One wish-list item for ScribeEMR would probably be opening up a bit more for other teams to...
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Relationship, Services
ScribeEMR is very knowledgeable in terms of medical terminology and what we need, and they seem to...
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Operations
I would tell someone looking at ScribeEMR to make sure that they carve out enough time to get...
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Relationship, Services
We have limited use of ScribeEMR, but we are satisfied with their performance. The quality and...
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Relationship
I found out about ScribeEMR through the hospital because I was sharing an office with someone who...
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Value
The firm charges a flat rate. We have to use them for a certain number of hours per month, but it is...
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Relationship
My experience with ScribeEMR is not universal. My partner was not as happy with the scribing service...
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Relationship
One way the firm exceeds our expectations is in terms of communication with management. If I have...
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Services, Value
Our scribe is so good. They improve billing documentation. For example, the scribe will notify me...
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Relationship, Services
I have been with my current scribe for a long time, and I have had very few scribes since I started....
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Relationship
In considering opportunities for improvement, I think there could be more executive involvement and...
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Relationship
ScribeEMR provides excellent service, and their team is very responsive to our day-to-day needs. We...
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