ScribeEMR Virtual Scribes Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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User Commentary

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Manager

Relationship

In case an assigned scribe is unavailable, the firm always tells us who is going to be replacing...

Oct 2024
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Manager

Services, Value

Before we engaged with this firm, our documentation wouldn't get scribed on the same day. Using the...

Oct 2024
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Manager

Value

The firm has a set rate for the charges for our virtual scribing, and it hasn't changed. The firm...

Oct 2024
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Manager

Services, Value

Overall, things have gone well with ScribeEMR Some outcomes we have seen from using ScribeEMR are...

Oct 2024
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Manager

Services

One wish-list item for ScribeEMR would probably be opening up a bit more for other teams to...

Oct 2024
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Manager

Relationship, Services

ScribeEMR is very knowledgeable in terms of medical terminology and what we need, and they seem to...

Oct 2024
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Manager

Operations

I would tell someone looking at ScribeEMR to make sure that they carve out enough time to get...

Oct 2024
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Manager

Relationship, Services

We have limited use of ScribeEMR, but we are satisfied with their performance. The quality and...

Aug 2024
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CEO/President

Relationship

I found out about ScribeEMR through the hospital because I was sharing an office with someone who...

Aug 2024
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(0)
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CEO/President

Value

The firm charges a flat rate. We have to use them for a certain number of hours per month, but it is...

Aug 2024
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CEO/President

Relationship

My experience with ScribeEMR is not universal. My partner was not as happy with the scribing service...

Aug 2024
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CEO/President

Relationship

One way the firm exceeds our expectations is in terms of communication with management. If I have...

Aug 2024
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CEO/President

Services, Value

Our scribe is so good. They improve billing documentation. For example, the scribe will notify me...

Aug 2024
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CEO/President

Relationship, Services

I have been with my current scribe for a long time, and I have had very few scribes since I started....

Aug 2024
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Director

Relationship

In considering opportunities for improvement, I think there could be more executive involvement and...

Jul 2024
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Director

Relationship

ScribeEMR provides excellent service, and their team is very responsive to our day-to-day needs. We...

Jul 2024
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Manager

Services, Value

ScribeEMR's service has definitely improved our workflow because our providers can actually see more...

Jul 2024
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Manager

Relationship, Services

It has been a while since we started doing this work with ScribeEMR, and there has been no turnover...

Jul 2024
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Manager

Relationship

We have already got another service from ScribeEMR because they were great at scribing. Our...

Jul 2024
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Manager

Relationship

ScribeEMR is empowered to solve our problems, and every once in a while, they will bring in an...

Jul 2024
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Manager

Relationship

ScribeEMR is the most consistent human resource that we have. If someone calls off or gets sick,...

Jul 2024
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(0)
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Manager

Services

With ScribeEMR's services, when we start the day, the providers turn on their computers and hear the...

Jul 2024
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Manager

Relationship

If we want to do something or change something and I say that we will follow back up on a certain...

Jul 2024
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Manager

Value

I don't think we can get ScribeEMR's pricing anywhere else, and it is consistent, so we can budget...

Jul 2024
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Manager

Relationship, Services

The provider that uses ScribeEMR really benefits from it because they are very happy with the...

May 2024
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Manager

Value

I think our expectations are what ScribeEMR does. They don't exceed them, but they do what is needed....

May 2024
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(0)
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Manager

Relationship, Services

ScribeEMR connects via phone. Sometimes the connection isn't always very good. Sometimes there might...

May 2024
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Manager

Relationship, Services

ScribeEMR has great communication. If the scribe is not able to get ahold of or get through to the...

May 2024
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Manager

Value

With ScribeEMR, we set up an agreement to pay a fixed fee per month, so the billing is pretty...

Mar 2024
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Manager

Relationship

Our engagement with ScribeEMR was a bit of a struggle at first. The initial scribe did not meet...

Mar 2024
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Manager

Services, Value

In the long term, ScribeEMR can reduce physician burnout for sure. All our notes were closed by the...

Mar 2024
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Manager

Relationship

The scribes did what they said they would. Whenever I had to call somebody to ask a question, I...

Mar 2024
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Manager

Relationship, Operations, Services

The scribe from ScribeEMR was great, but I have some feedback. The scribe we worked with was...

Mar 2024
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Manager

Relationship, Operations, Services

When one of our scribes was away for an extended time, ScribeEMR didn’t leave us without a scribe....

Mar 2024
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VP/Other Executive

Value

We have seen a very noticeable difference in capturing the clinical quality measures that a lot of...

Feb 2024
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VP/Other Executive

Value

ScribeEMR’s charges are a set rate, so it is very easy to budget. Over time, while a lot of other...

Feb 2024
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VP/Other Executive

Loyalty, Services

ScirbeEMR can anticipate things and prepare charts for some preventive health and clinical quality...

Feb 2024
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VP/Other Executive

Relationship

ScribeEMR has people who know the system. Considering how things went sideways during COVID-19, the...

Feb 2024
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Manager

Services, Value

An outcome we have seen from ScribeEMR is improved documentation. The medical documentation meets...

Feb 2024
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Manager

Relationship

My favorite things about working with the firm have to do with specific scribes. Everyone at...

Feb 2024
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Manager

Relationship, Services

ScribeEMR needs to follow their chain of command. Although many scribes can speak and understand the...

Feb 2024
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Analyst/Coordinator

Relationship

The daily communication between us and ScribeEMR is fluid both ways. They answer questions right...

Jan 2024
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Analyst/Coordinator

Services

I would like a cleaner process to upload dictations and receive transcriptions. Maybe there could be...

Jan 2024
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Manager

Relationship, Services

There are times when the vendor changes the assigned scribe and the replacement is not as good as...

Dec 2023
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Manager

Relationship, Services

The vendor’s core strength is that they have dedicated remote scribes. The one that is normally...

Dec 2023
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CEO/President

Services, Value

ScribeEMR has had a highly positive impact on my documentation time. I don’t have to think about...

Nov 2023
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CEO/President

Operations, Services

When my scribe is out for whatever reason, I use the backup scribes, and I teach them more than they...

Nov 2023
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CEO/President

Value

My blood pressure has been down a lot since using ScribeEMR. I also go home two hours earlier. The...

Nov 2023
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CEO/President

Relationship

The people from ScribeEMR have been extremely responsive. If I am running late for any reason, they...

Nov 2023
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