Sectra Pathology Solution (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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Manager

Relationship, Product

We know that Sectra has the ability to write the pathology report in their system. They have...

Dec 2025
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Manager

Product

Sectra Pathology Solutions is case based, so we can actually see everything a patient has on them....

Dec 2025
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Manager

Relationship

Sectra is the most amazing vendor I have ever worked with. They are extremely professional. They...

Dec 2025
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Manager

Operations

Sectra’s training was really good, and they actually provided a bit more than they were required to...

Dec 2025
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Manager

Product, Value

We recently upgraded Sectra Pathology Solution, and it has been amazing. We have had no errors. The...

Dec 2025
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Director

Product

Sectra Pathology Solution is a good-quality product. It is very easy to use, and we don’t have to do...

Dec 2025
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Director

Product

We have a feature in Sectra Pathology Solution that we don't have in the radiology system. In real...

Dec 2025
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Product

The biggest opportunities for product improvement are expanding integration with all AI applications...

Dec 2025
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Product

One key change that would improve the customer experience is adding an interface to the LIS for...

Dec 2025
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Relationship

The vendor’s biggest strength is their high availability of support.

Dec 2025
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Physician

Relationship

We have been less satisfied with Sectra's solution than we were in previous years. For the first few...

Dec 2025
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Physician

Operations

There was some initial training, but there have been no continual trainings. There are things that I...

Dec 2025
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Physician

Relationship

There have been promises that haven't been kept, not so much for me but for a different doctor, who...

Dec 2025
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Physician

Product

The product works as shown, but it hasn’t developed much. There was an update last year, and it...

Dec 2025
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Physician

Loyalty, Product

The improvement I would like to see is the ability to request rescans immediately from the Sectra...

Nov 2025
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Physician

Loyalty

The vendor is going to ask us to upgrade to a newer version, so I'm hoping that all the changes we...

Nov 2025
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Physician

Relationship, Product

The chat function definitely allows us to collaborate not only within the same organization but also...

Nov 2025
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Physician

Product

The product doesn’t work as promoted, and I don't know whether that has anything to do with the LIMS...

Nov 2025
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Physician

Loyalty

We are going to go with PACS-based reporting, so I'm hoping that that will solve a lot of our...

Nov 2025
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Manager

Relationship, Product

Sectra needs to find a secure and fast solution to share data between regions, like with BI and AI.

Oct 2025
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Manager

Product

The solution is easy to use and reliable.

Oct 2025
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Manager

Relationship

Sectra is a long-term vendor that understands the intricacies of our organization. They have a...

Oct 2025
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Manager

Operations

Sectra has easy-to-use products with plenty of training materials and videos for users. Regular...

Oct 2025
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Manager

Loyalty, Relationship

We have a long-term relationship with Sectra based on collaboration and trust. That remains the case...

Oct 2025
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Manager

Product

Zero-downtime upgrades would be a great improvement, particularly for the region. It is understood,...

Oct 2025
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Physician

Operations

Our initial experience with Sectra as a new client following the implementation was that the support...

Jul 2025
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Physician

Product

When we implemented Sectra's solution a couple of years ago, it didn’t allow us to have certain...

Jul 2025
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Physician

Product

The core product has a good model, and it is very stable and reliable, but the access portal is a...

Jul 2025
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Physician

Product

The suggested product development for the system is in line with our expectations. What Sectra...

Jul 2025
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Physician

Relationship, Product

Digital pathology is formed by a symbiotic relationship between the image management system and the...

Jul 2025
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Physician

Relationship

Sectra’s support team is very responsive and offers solutions. They are quite good. The...

Jul 2025
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Physician

Operations, Product

Our recent system upgrades need to be completed without bugs. There are still certain...

Jul 2025
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Physician

Relationship

When we want developments and changes, the experience with Sectra is not great. Sectra keeps signing...

Jul 2025
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Manager

Relationship

When we first engaged with Sectra, the people at the help desk spoke our language, and that was...

Jun 2025
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Manager

Value

Sectra doesn't really provide value for the money, at least for us. That is kind of a long-standing...

Jun 2025
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Director

Relationship

The vendor's main strengths are their expertise and responsiveness. Their people are a pleasure to...

Jun 2025
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Director

Product

I like the product's efficiency when it comes to supporting the constantly advancing field of medicine....

Jun 2025
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Director

Product

The greatest opportunities for product improvement are around the integration of AI.

Jun 2025
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Director

Relationship

Some changes that Sectra could make to improve our experience as a client would be to standardize...

Jun 2025
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Analyst/Coordinator

Product

I don't know whether this is possible, but since this is a hospital and we have to work faster and...

Apr 2025
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Analyst/Coordinator

Product

I like how easy the product is to use. It has a really simple layout.

Apr 2025
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Manager

Product

We want the opportunity to see whether a recipient has received the message or is typing a response.

Apr 2025
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(0)
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Manager

Product

We like the product's customizability and fast process with large image files.

Apr 2025
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Manager

Product

We want an easier way to avoid archiving chosen whole slide images.

Apr 2025
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Director

Product

Sectra could improve the scanners by implementing the DICOM standard and improving image quality...

Mar 2025
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Director

Product

What I like most about the product is it is intuitive and supports the pathology workflow. The...

Mar 2025
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Manager

Value

To improve our experience, Sectra could lower their volume-based fees. Those are very costly for customers....

Mar 2025
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Physician

Product

Sectra Pathology Solution could have better focus so the scanning process becomes more automatic...

Feb 2025
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(0)
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Manager

Product

I like that Sectra Pathology Solution is easy to use.

Feb 2025
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(0)
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Manager

Product

The biggest opportunities for improvement in Sectra Pathology Solution are standardization and...

Feb 2025
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(0)
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Manager

Product

Sectra Pathology Solution's reliability and quality are what I like most about the product.

Feb 2025
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Manager

Product

Sectra Pathology Solution could improve with faster scanning time. The vendor could also have better...

Feb 2025
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Physician

Product

I would like to be able to prevent slides from being put on my list when I am away from work, such...

Feb 2025
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(0)
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Physician

Product

I like Sectra Pathology Solution's usability. I have no suggestions for improvement.

Feb 2025
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