Bookmark

Sectra Pathology Solution (Global) Commentary
Filtered view: (Europe)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Director

We had a lot of issues at the beginning with Sectra, so it was a problem management issue. Perhaps...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

One very simple thing that would be extremely useful is a user guide from Sectra. We don't really...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

It is certain that there are always things to improve, but there are road maps and priorities; not...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

 or  to see details.

Director

Sectra is a victim of their own success, and they have very long delays and many requests to manage....

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

There are several smaller product improvements I’d like to see from Sectra. There is a person who...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

There are many things that would be useful with Sectra, but ultimately there is nothing that is...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

In our training with Sectra, we had online videos, and they trained us several times, particularly...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution is going well, and it’s stable. The interface and tool are easy to use,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We still want to mature with Sectra Pathology Solution. At the moment, we just have plans to grow...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

Sectra has definitely been helpful and has given us assurance that our strategic intentions are...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We were looking for pathology-specific developments on the road map, including third-party systems...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

Sectra is pretty good with training and responsiveness around training. The availability of...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

Right now, we're proceeding with a significant project. We advised Sectra that we'd need them to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The sharing of the Sectra environment with third-party suppliers is more complicated for...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We’ve had workflow problems and contractual overlap. We need to know how to attract people to our...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The support from Sectra is good. It's all relative. The theme is that support has become more...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I'm not seeing the full effects of what an out-of-the-box image management solution would be if we'd...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

We're impressed with Sectra Pathology Solution. The technology is bang on the money. It's incredibly...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

A much smaller percentage of our pathologists are actually using Sectra Pathology Solution for...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I've had a problem with getting invoices from Sectra in a timely manner. But the vendor isn't...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution's capabilities do not meet all our needs. The data export was presented to...

Comment Tone Negative
Pillars Culture, Product
Evaluation Unrated

 or  to see details.

Manager

Regarding Sectra's vision, one must seek out the information, but when one seeks it out, it is provided....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We have already talked to other hospitals that are trying to start with digital pathology. We have...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra still has room for improvement, but overall, their support is good. They have implemented a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Functionally, one could say that approximately one month after the commencement, Sectra Pathology...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Sectra could improve the partnership. That's the part I criticize a little. We are a very large site...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I have a solution today that I'm happy with, and I would recommend it.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Sectra is good, but I believe there is a competitor that is starting to gain momentum. I also saw an...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

We didn’t receive the full training for Sectra Pathology Solution. I felt like a referee or a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

We share data with another hospital because we use the same server, and we can view each other's...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

There are still functions that I don't have in Sectra Pathology Solution, and neither the vendor nor...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

I'm not very familiar with the market today, and I recently saw something that had just been...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We've worked with Sectra really well. They're aware of where we're trying to go as a department and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I went to one of Sectra's user group meetings, and they have some exciting developments. Sectra...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

The pathologists are all quite happy with Sectra Pathology Solution. Sectra Pathology Solution is a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Sectra is the only vendor that I've really dealt with because our radiology department has partnered...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra has partnered with us the whole way through. They've been very good. We went live with Sectra...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

The training that we had from Sectra was very good. The only thing I would say is that they don't...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

No service is cheap, but it is what it is. Without doing quite a big, extensive piece of market...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

 or  to see details.

Manager

Sectra is very good at resolving issues. My only criticism is that they don't have a huge team, and...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra's support people are very responsive. We receive answers extremely quickly because the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

The most critical aspect of using Sectra is that there is no synchronization with our patient...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I would tell another organization considering Sectra not to expect a high level of implementation...

Comment Tone Negative
Pillars Relationship, Operations, Value
Evaluation Unrated

 or  to see details.

Manager

We chose Sectra because it was a market decision. Sectra was more open than other vendors to AI...

Comment Tone Positive
Pillars Culture, Loyalty
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution is working. We have an operational system, so I'd say it's functioning. We...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Within Sectra, we are awaiting a development or solution to properly manage immunofluorescence...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We received almost no training from Sectra. I believe they were overwhelmed by the number of...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

There are filters in Sectra Pathology Solution where, in our laboratory management software, it...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

We had looked at other providers before choosing Sectra, and those options were more expensive and...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

There are still some small areas for improvement that we have suggested in Sectra Pathology...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Everything is going very well with Sectra Pathology Solution; it is functioning properly, and we are...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

I tell everyone that Sectra Pathology Solution is the best. What I really like about it is the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Regarding training, it is not entirely Sectra's fault for the initial difficulties, as we also...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

When we started with Sectra, or within the six months that followed, I believe we would have highly...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

In my opinion, there are still quite a few capabilities that we have not yet taken advantage of in...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

If one does not attend the user group day, or if one cannot travel for that, one does not get the...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

When it comes to partnership, I have the impression that there is no one that we are partnering...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

The tool works well, but I find that there are fewer customer service responses and less potential...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We wouldn't have transitioned to digital pathology without Sectra. Sectra is expensive, but the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Sectra is extremely responsive. I don't think I've ever had to wait more than an hour for them to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra has a good portal for customer suggestions, and I've seen some suggestions become implemented...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution is very flexible. It's not rigid, so it can be adapted to the various...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Our radiology department was already using Sectra, so we kind of tacked the pathology project onto...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

Sectra said they would have the configuration done and that we were supposed to test it, but they...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

Manager

The last time we actually had a good collaboration with Sectra was years ago. That's when they...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra doesn’t have the staff to support us. We have tickets just piling up. We have lots of hours...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra has a road map, and they've developed some of that. Histology is relatively new to them, and...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

Our partnership with Sectra is getting there. Our medical laboratory science partner is pretty good....

Comment Tone Negative
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

I was talking to someone at a different hospital about what they were doing with the Sectra...

Comment Tone Positive
Pillars Culture, Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

We had a lot of training at the beginning when Sectra Pathology Solution was implemented, but I...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We could do with some webinars from Sectra about digital pathology and understanding it from the...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution is obviously built for radiology, and there are some things that we think...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Sometimes we do something in Sectra Pathology Solution, but it doesn’t work. We've got an issue with...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

Manager

I think a road map would have been helpful in the very early days with Sectra to explain what our...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Manager

I think we have had a really difficult project with Sectra, and I think what's made it more...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

There's a lack of understanding of Sectra Pathology Solution. We had a problem a while ago, and we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra’s support is all right. Sometimes, there is a period of time when we wonder whether we should...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

Sectra Pathology Solution is good software. It is fluid and genuinely a pleasure to work with. Of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

I am often told that progress will be made by a certain time, but then it will take longer. Sectra...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

At the time we bought Sectra Pathology Solution, the competition was much worse. Today, I wouldn’t...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

Sectra Pathology Solution is only part of the needs and does not encompass the entire workflow....

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Physician

The upload and store application from Sectra is not progressing. There is no response; I believe...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Physician

The digital patrol is a digital space that encompasses several components. It includes another...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

There is loads of stuff that could be better in Sectra Pathology Solution, and to be fair to Sectra,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

For our financial outlay for Sectra, I want to see more from them. It isn't that they should be...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Manager

Sectra is a customer-centric organization. They care about their customers and want to do well for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

The top thing for us is not necessarily development of a product but the approach around timelines...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra's platform is useful. It was refreshing that Sectra was open to being critiqued and reviewed...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I haven't been trained on Sectra Pathology Solution, and I haven't been offered any training, so I'm...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

Sectra's training could have been better. They tried to overload us with too much too quickly. They...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

Sometimes, things take a while to get addressed and fixed, but I know Sectra is aware of that....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Our managers want more from Sectra Pathology Solution than they are showing at the moment, but we're...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solution is a regional system, although not everyone is using it in the same way,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

I like that the Sectra product is vendor neutral.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Sectra has the biggest opportunity to improve the product by providing many of the day-to-day...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

I like Sectra Pathology Solution's ease of use.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

The vendor could improve the customer experience by providing better documentation and a clearer...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

Sectra could improve the filter functionality and make it quicker.

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

The biggest opportunities for product improvement would be enhanced connectivity with other image...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

Sectra is an incredibly busy team, as so many departments are going digital. Sometimes, we would...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Physician

The system was centrally funded, and we wouldn't have been able to implement it without that....

Comment Tone Negative
Pillars Loyalty, Operations, Product
Evaluation Unrated

 or  to see details.

Physician

I've been a fan of digital pathology for over 10 years, and it's taken about 7 or 8 years from when...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

We can do a lot more with reporting in the Sectra Pathology Solution than we can in our laboratory...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Physician

Sectra Pathology Solution is brilliant. We still want to develop it further. We're not doing...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Physician

We had a number of training sessions for Sectra Pathology Solution with the Sectra team, and then...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Physician

We went with Sectra Pathology Solution for a number of reasons. Some of our departments had already...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Physician

From time to time, there are some hiccups with Sectra Pathology Solution. For example, we recently...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

We would like more AI to be incorporated into Sectra Pathology Solution. If it were, I would be...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

Things with Sectra have been relatively good. We like what they provide us with.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

I like to try different products, technologies, and solutions. If the decision were up to me, I...

Comment Tone Positive
Pillars Culture, Loyalty
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra has a vision, but it takes time. They're a big organization, and it takes time to deliver...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra is expensive compared to some of their competitors, but their system does work well.

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We've had some issues recently with our scanner provider, but Sectra has helped us resolve those...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Our working relationship with Sectra is good. We’ve had real success with the rollout, and the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra doesn't provide the entire solution for us. The archive is also managed by a third-party...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Almost every time I ask Sectra to develop something, they say that they can develop it but that it...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Direct communication between Sectra and other suppliers to integrate their systems would prevent a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra’s training program is a mixed bag. They provide online help resources and access to Sectra...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

Historically, Sectra has been a radiology provider. Their imaging solution architecture doesn't...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Overall, things are very positive with Sectra. Sectra has been able to do everything we've asked of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra is working with us to build the next improvements to the service and the systems we have in...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

Sectra charges for the initial number of cases. When we get to a certain number of cases, the cost...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

Director

We sometimes raise a support ticket and then realize that it is just being pushed further and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We do want to improve our order entry form because we don't have a LIMS, and that's been an issue....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Sectra has been reasonably good with helping us set up an order entry form that would integrate with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Just looking at the PACS platform and the imaging software itself, I don't have much to complain...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

I have seen other platforms that have really impressed me, and those other platforms have some...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

All in all, we have had quite a good experience with Sectra because they are a very good partner to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We have absolutely gotten our value for our money with Sectra. Their system has opened up so many...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Manager

We would like Sectra to continue to react very fast to the problems ahead of the needs that are...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

When we first started with Sectra, we didn’t really have training. The training program has gotten a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

Sectra's product is our overall picture-processing system because the pathologists like to have...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

We have a very good interaction with the local part of the Sectra organization, but we feel more...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I think Sectra has a clear vision, and I also think Sectra delivers on that vision, but we do not...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

All in all, we’re in a good place with Sectra Pathology Solution. Sectra provides a high-quality...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I don’t think we have training right now with Sectra. I think normally we do. The training routine...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

The biggest opportunity for product improvement would be deploying a system for searching...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

The vendor’s main strengths include their availability, reliability, accuracy, and level of service,...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The vendor could improve the customer experience by providing faster support for troubleshooting...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The vendor’s main strength is very active product development, even if it doesn’t always go in the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

What I like most about the product includes the case and patient relationships as well as the image...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The biggest opportunities for product improvement include developing response and reporting...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The vendor could improve the customer experience by implementing quality control of images during...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The vendor’s main strengths include an interest in developing solutions that support clinical...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

The partnership with Sectra is good. We work pretty well together.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

Sectra has a little bit too much to do in Norway, so then things take a long time when we want to do...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

We didn't need so much training. That was a good thing; Sectra Pathology Solution is intuitive to...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

Sectra is attentive and responsive. I like that the product is simple.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Customization is an area where Sectra could improve. They could also provide a training environment...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

There are difficulties for me as a customer and for Sectra as a supplier when we have two parties...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We chose Sectra as part of a fair tender procurement process where we received tender bids from a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra Pathology Solution is a good product; however, we have to be aware of the issues we have...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra Pathology Solution meets most of our pathologists’ needs, but there are some improvements...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra Pathology Solution is expensive, and any change to the contract incurs more cost. When the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Sectra is a big, successful organization, but they are slightly slower to develop and innovate...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We have had a lot of progress with Sectra this year. We have had good engagement with them to move...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The support team has been local from Sectra, and they were on-site during implementation. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We chose Sectra because we could leverage the same procurement approach they used. We had the option...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Director

Sectra's solution doesn’t meet all our needs. Cytology isn’t included, and that is a gap for us. We...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

There has been a success with Sectra's solution. We have been very excited about moving to a digital...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

When we were deciding to go with Sectra, we did look at other systems, but none offered the same...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

We know that Sectra has the ability to write the pathology report in their system. They have...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

Sectra Pathology Solutions is case based, so we can actually see everything a patient has on them....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Sectra is the most amazing vendor I have ever worked with. They are extremely professional. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra’s training was really good, and they actually provided a bit more than they were required to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We recently upgraded Sectra Pathology Solution, and it has been amazing. We have had no errors. The...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

Sectra Pathology Solution is a good-quality product. It is very easy to use, and we don’t have to do...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We have a feature in Sectra Pathology Solution that we don't have in the radiology system. In real...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

The biggest opportunities for product improvement are expanding integration with all AI applications...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

One key change that would improve the customer experience is adding an interface to the LIS for...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

The vendor’s biggest strength is their high availability of support.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

We have been less satisfied with Sectra's solution than we were in previous years. For the first few...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

There was some initial training, but there have been no continual trainings. There are things that I...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Physician

There have been promises that haven't been kept, not so much for me but for a different doctor, who...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

The product works as shown, but it hasn’t developed much. There was an update last year, and it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

The improvement I would like to see is the ability to request rescans immediately from the Sectra...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Physician

The vendor is going to ask us to upgrade to a newer version, so I'm hoping that all the changes we...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Physician

The chat function definitely allows us to collaborate not only within the same organization but also...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

The product doesn’t work as promoted, and I don't know whether that has anything to do with the LIMS...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

We are going to go with PACS-based reporting, so I'm hoping that that will solve a lot of our...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

Sectra needs to find a secure and fast solution to share data between regions, like with BI and AI.

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

The solution is easy to use and reliable.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Sectra is a long-term vendor that understands the intricacies of our organization. They have a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Sectra has easy-to-use products with plenty of training materials and videos for users. Regular...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We have a long-term relationship with Sectra based on collaboration and trust. That remains the case...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

Zero-downtime upgrades would be a great improvement, particularly for the region. It is understood,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.